Great grandpa works the counter Friendly guy, but don't go…read moreto him for advice he won't be able to give you any. This little shop doesn't have a lot of everything but has everything you'll need. They have propane hardware all sorts of supplies for carpentry and garden stuff as well.

Bought a plastic spray container and within a few days it didn't work. A refund or replacement…read morewasn't available. Would probably choose another hardware store that might stand up for its products.

Tried and true experts and super helpful. I have done business with both sides of the parking lot…read moreand will do so for as they are around. This type of store is a dying breed, but you cannot buy what they have on Amazon. We purchased our door hardware 26 years ago and our sales person still remembers my name. the broken bolt in my door latched was repaired at no charge-26 years after the sale. full set of stars for the bunch at Capital! Jerry and Diane!

Forget have a Good selection of hardware not found in other places. Friendly knowledgeable staff.read more

Karin, Thank you so much for your help this morning! Fantastic one on one customer service! Like…read morehonestly, your sweet heartfelt gesture just made my day! You're awesome! Your shop is lovely and stocked! I went when you first opened, and I don't know why I don't stop in more often?! It's so inviting when you walk in. I love the displays, the gifts galore, the friendly customer service and your options! It's a one stop shop! I like that you have a big selection and your prices are comparable to any other hardware store. I love the knick knacks! Thank you for having a big smile and being so personable too! ‍So folks, I recommend, 5 stars, if you are in the neighborhood, stop in, browse around, it's not crowded and you get front row parking.. pick up a gift, a hammer, some paint or even some pull handles! Haha They have it all!

Went to Channel City for the first time this afternoon looking for an O ring and plumber's grease…read moreto fix my leaky kitchen sink. The young man behind the desk was extremely helpful in locating those items and I was in and out in a flash. I've never been here, as it's kind of tucked away behind Chuck's on State, but I was reminded by my wife to go here instead of the big box store in Goleta or the hardware store on the Eastside and I'm so glad I did. Plenty of parking, too, just go around back. I'll be back.

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Jonathan, Thank you for your excellent customer service!…read moreThe past couple of times I have been in, you have always been approachable and helpful! You got me dialed in with plants, pots, soil and a bird bath!! You're awesome!

Amazing service! A worker named Reilly fulfilled ALL our needs. He had amazing banter and even came…read moreand helped us checkout! 10/10 experience would, will be returning!

I had a bad experience with some elderly grandmother who was working the front desk. She rudely…read moretold me I couldn't walk my ebike inside to buy a product since she told a group of kids they couldn't. Her job it to sell products not be everyone's parent. Anyways I will definitely not recommend this place thanks to this Karen. The shopping cart is literally the same size. Kids just like adults have to learn self control and understanding. Your car can go 100mph yet you don't because it's illegal. It's called self control.

This is a small but mighty garden nursery. Pretty much everything you need with a few extras…read moresprinkled in. The indoor area with garden decor and houseplants was a nice surprise. For locals, this place is worthwhile.

They have what you probably need. In a small town that is great…read more They Do Not have Any Customer Service ..... be prepared. It's probably the owner behind the register and I won't go back.

I was fed up with HD etc. and decided to try Channel City Lumber. The service was excellent and…read morethe prices are pretty similar to HD if not lower in many cases. The employees were personable and helpful. They are connected to ACE hardware as well. This place is now my first stop.

I was in a major pinch and I needed several 7/8" diameter all threads that were 14+ inches long and…read moreI called all of the hardware stores in the area and they only carried up to 3/4". A coworker had suggested that I call a lumber yard earlier and I didn't think that sounded right but I had no other option and Channel City Lumber had 7/8" in 4' & 6' sticks that I could cut to size Totally saved the day!

Honestly I usually get great customer service from this place. They're usually no hassle and have…read morebeen flexible with me about pricing and returns and things. And generally I feel like they've bent over backwards to be generous and helpful l 1 less star for a singular negative experience: wouldn't recommend getting anything "assembled for you" and brought curbside though, they tried to offer me a weathered dented bbq and pretend they had no other stock. Thank goodness for actual good customer service inside and the magic of the internet telling me they had 45 in stock... it all worked out in the end after many hoops to jump through but with the return, price correction, retrieving it from an upper pallet boxed... it added 60min to the whole process kudos to the forklift driving lady, customer service and one of the in store guys who I flagged down to help 3 out of 4 of you were still exceptional.

Just left at 2:02pm on Monday August 10th Having an awful…read moreman be totally rude to us at the pro checkout. We were standing for a while noticing there was no scanner and the checkout guy was completely ignoring us while chatting with another customer. I simply asked him an easy question of "is there a scanner for this checkout" and the guy went on and on lecturing us about being the only person there and that he can only go so fast blah blah blah. We just asked a simple question and he was insanely rude intentionally trying to embarrass us. Even the guy he was helping was completely annoyed by him. And this happens EVERY time at this MISERABLE Home Depot. - Train your staff better. We as long standing members of the community and business owners, do not like being rude to - especially when we are kind. Luckily Amazon exists. Never going back after that awful experience. Will post to local community pages as well.

Overpriced ridiculous bad service they take advantage of people I need to make this message long as…read morepossible

We often tuck into Sant Barbara when sailing along the coast. Recently we discovered a missing…read morescrew on our mainsail track so we needed to look for this important component. After no luck at several stores we were directed to Santa Barbara Fasteners. They are a great find with a wide selection--imperial and metric--which means we are free to safety continue our sail. Located in an industrial area near the funk zone, they have a nice little store front open to the public Monday through Friday with a good assortment of quality tools as well as difficult to find fasteners.

Convenient...IF you live close by…read more This place isn't a fully loaded hardware store. It's just the basic necessities...kind of like how City Target is smaller than a full sized Target. I was expecting posh, hoping to find some cool things here...but no...just the basics. One guy made no eye contact whatsoever, so I assume he didn't want to be bothered with questions, but another guy made effort and asked me if I needed help. He went above and beyond. Thank you. It wasn't what I was looking for, but I found an LED night light and a huge oversized carabiner that I'm using as a keychain

It was an hour walk and the crimping tool we'd discussed by phone and the clamps were both there as…read morepromised. He opened the tool up and we both realized based on a photo of our RV plumbing the tool was too big. He suggested two plumbing supply firms that are closer if I indeed needed this tool and they'd probably have a smaller model. I went back for chalk and other than having to figure out what type to use since the clerk was unfamiliar with them it is a good store. I have an extra tube and the return should go well.