I called in to get quick questions answered before coming in. Which resulted in prompt educated…read moreresponses. Saved me a trip due to honesty and I was in and out for what I needed. The person on the phone was polite and articulate to answer what I needed. The person even remembered me when I came in the store. Very rare to get this type of service. I am assuming the bad reviews are people who were educated and felt horrified about their lack of knowledge. Gun culture is an educated culture, be prepared to learn or abide by the safety standards and rules that adhere to them. Inside the store was clean and spacious areas. The department I needed was the firearms section, which was at the far end of the shop. That being said they have a wide collection of what I say good ammo that you can rely on for self-defense. What I can also say is that they do not gouge you on prices. The prices are well within reason, and they are updated ammunition. By updated I mean that they have different casings for those who know that grains and bullet type matter. That being said, getting plinking ammunition is a good to go here. You can trust the brands they have in stock and the staff for the firearms department is knowledgeable and friendly. Keep in mind the long wait is due to either education, or the long lengthy checks to get said items. That being said, pay your taxes, pay your registration fees, do your due diligence and you're out and about easy. I may bring in my gun to get checked by their smith. But TBH American Made Baretta 9mm FS is the far superior choice than the mass produced m9 and Italian made one. I don't think I need a service on my weapon in quite some time. Do your research, some things made in America, is better and not well advertised. This goes for the ammunition as well. To the dude who helped me. Thank you, man. Thank you for your service as well. Representing Americans to the finest quality one can hope for. Thank you.

Slowest wait staff at the gun counter. My favorite was the fat Hispanic guy who told dumb jokes…read morewhile completing government paperwork regarding a firearms purchase. Wrong time, wrong place dude. Waited in line over an hour before leaving. This team DOES NOT have the skills to work at a regular gun store.

I had a great experience coming here. I'm new to knives and had a problem with my Benchmade. Even…read morethough I didn't buy the knife there, Greg fixed it for me in about 3 minutes! Then I couldn't help myself and bought a Spyderco PM3! I'm bummed the shop is moving to Florida but I'll still buy from them on line. Thanks to Greg for the great customer service, I'll be a return customer!

I've been incredibly neglectful with my knives (both kitchen and pocket), so I dropped by with some…read morein varying conditions looking to get some assistance with sharpening them. The staff was super helpful and they helped fix up all of my knives- they're super sharp and clean now and ready for the kitchen!

Here's a polished, enthusiastic review you can drop straight into Google, Yelp, or wherever you…read morewant it to shine: --- Clark Snow Sports absolutely delivers. Service here is nothing short of phenomenal. Huge shoutout to Andrew and the entire team -- they took care of my skis with an above‑and‑beyond level of attention that you just don't see anymore. They treated my gear like it was their own, walked me through what they were doing, and made sure everything came back dialed in perfectly. If you want a shop that actually cares, knows their craft, and makes you feel taken care of from the moment you walk in, Clark Snow Sports is it. I won't take my skis anywhere else.

Mike was a huge help in helping me pick out my first board/bindings and boots. There was a couple…read moreother guys that helped me as well but I didn't get their names. Love this shop and love the vibes. Went snowboarding the next day with my new board and had an amazing time. Prices are competitive with online or even better a lot of the time! Support local shops!

As far as I can determine, Action Surplus is and has been the "best supplied" retailer of honest…read moremilitary surplus items to be found in the entire county. At times, Dave can seem a bit crusty, but he's an older gentleman and that's just how he is - but truth be known, he's a very nice guy and very helpful to boot. The store? Well, I've yet to find a better stocked supply of genuine military-quality goods. They will pretty much have what you need, so long as you are willing to spend the time to look. Along with all of the expected inventory, Dave has some "bargain-bin items where he sells overstock items at truly incredible prices. Visit this store when you have the extra time to dig, and thoroughly look around. The owner prices items entirely on what he has to pay for his inventory. What that means is that sometimes "well worn" items may be mixed in a bin with brand new items that are actually priced lower. It's up to the buyer to do their due diligence in inspecting your purchase - which is why it's SURPLUS. Action also stocks and sells a lot of brand new clothing and gear that can be a bit pricey compared to buying the same items on-line. But if it's something you really need, then spending a few extra dollars for the privilege to inspect and try on your purchase, then it's well worth it. Many customers are there to buy for cosplay or paintball combat. My focus (and viewpoint for this review) is to purchase mil-spec quality tools and gear because it lasts many times longer than cheap Chinese crap that is sold everywhere else.

Service is perfect, the staff knew their information. The selection of products was outstanding…read more The prices aren't to high so the every day person can afford it.

Robert was so helpful and really looking to teach and share info. He got us set up with some…read morestriper trolling gear, demonstrated proper setup for correct presentation, even told us the trolling speed and depths we should be targeting with the gear we bought. Very kind, very helpful. Appreciate you Robert!

The service here is terrible. They clearly could not care less about serving customers if it means…read morethey have to stay open during business hours. At least 20 minutes before closing on Friday, I heard who I presume to be a supervisor at the front, tell the other employees to get everyone to the register immediately. When I asked why I was being rushed to purchase my items when there was still plenty of time, he said because he has to count the register before he can leave. Sir, the way you run a business is to stay open during business hours. He was rude, dismissive and unappreciative of my business. You will never get another dime from me. And based on the other reviews, I imagine this business is regularly losing customers because of poor customer service.

Just a little back story for the record, I've been going to this particular store for many years…read moreand I've spent thousands there and I've always spoken highly of the products. I've brought many friends, family and coworkers there as well to give 5.11 business. But let me tell you! I don't know what happened to this store and how they pick their staff now, but they are absolute trash. Ever since the old store manager left this store has hired the worst people and the store always looks like crap. The old manager had this location looking good, fully stocked and her team was on point and very professional. They lost the true face of 5.11 on that one. I recently went to this 5.11 location on Friday March 28th with my family to see if things changed and I was reminded for the final time why I will NEVER return again. The guy in the front said something when we walked in and never said another peep or offered to assist with anything at all the whole time we were there. That's not even what bothered me. What made me absolutely livid was when the female worker blew my father off mid-sentence when he was asking her a question about their sale and said "It just depends" with a snarky attitude and TURNED HER BACK ON HIM AND WALKED TO THE BACK OF THE STORE. I almost lit her up. I'm done with 5.11 once and for all and I know deep down many others are as well. Shame on this company for allowing such people to work there and for allowing such an environment.

My experience at this store was absolutely disgusting. We walked in. No one approached us; two…read moresalespeople were talking among themselves, and one almost pushed me over. No one approached us or asked if we needed help. The salespeople simply ignored us; one was busy with his merchandise, and the other, with a red beard, sat in the customer chair and hummed. It was a terrible experience; I'll tell all my friends that the salespeople at Roseville Galleria don't meet basic standards of behavior, let alone professionalism.

Had to make a quick stop at Big 5 to buy something in a hurry. Staff with a name of Fynn was very…read morehelpful, he immediately guided us and offered access to the fitting room. Store is very clean and organized. My son was able to try on and change quickly, and we were in and out within five minutes. Everything went smoothly and efficiently. Great customer service.

Customer service me and my daughter came into the store to get some rafts the guy at the counter…read morewas nice greeted us but kept staring at us then some older white man came from The back to the front and was also staring never asked how we were but kept looking at us then there was a black boy bouncing a ball in the back who worked there and he just looked at us crazy never said hi either my items were already at the counter because it was a big box my daughter was buying water shoes and it was just weird and very unprofessional all black people dont steal I actually had my city of Sacramento shirt on mind you I just got off of work when we left the older white dude walks out just looking at us very weird could of said bye as hard as he was looking very bad experience I will never go back there again

I'm still pretty new when it comes to guns. I bought a revolver a couple years ago with every…read moreintention of using it... and then I put it in my gun safe where it basically became a very expensive paperweight for two years. I finally decided it was time to stop being nervous and actually go to the range. After reading the reviews, I decided to check this place out, and I'm really glad I did. From the moment I walked in, the staff was friendly, welcoming, and very helpful. I told them it was my first time at the range, and they took the time to explain everything, answer my questions, and help me get set up. That made a huge difference because walking into a range as a newbie can feel a little intimidating. Once I got to my lane, I was only there for about 30 minutes, but I enjoyed every minute of it. My confidence definitely grew, and I left feeling way more comfortable than when I walked in. Overall, great first experience. Friendly staff, helpful guidance, and a welcoming environment for beginners. I'm looking forward to coming back for more practice -- and this time, I promise I won't wait another two years.

I went here this week to do a PPT (private party transfer) trading one of my pistols for one a…read morefriend had. This shop was fantastic, they made it super customer-friendly, simple and easy. We all know, purchases / transfers in California are difficult and wrought with bureaucracy & nonsense. This shop, makes it simple and easy for you to get it done. In addition, they have a very nice indoor range with a VERY wide multitude of rental firearms. Aside from the good customer service & cool indoor range, they had an incredibly wide variety of stock for sale. I noticed they had VERY fair prices, like some firearms were easily $100-125 less a piece than the FUDD gun shops here in (510) Alameda County. I would say the top highlight of this gun shop was the lack of FUDD. I experienced & saw / heard zero FUDD nonsense. Just straight up good, solid, friendly customer service & plenty of great products to choose from. It's also noteworthy that they had a really good inventory of ammo for reasonable pricing. I'll definitely be spending some more money here. Keep it up guys!!

Buyer Beware (0 stars if possible)…read more I had a very negative experience with Davis Gun Worx and would strongly caution others before doing business here. On January 29, I called about having Magpul furniture installed on my Maverick 88 shotgun. I was told it would be a simple job and take less than an hour. I dropped the firearm off in person on January 30. At that time, I was told he had just returned from SHOT Show and was busy, but to give him two days and call back. After two days, I began calling and could not get a response. I attempted to contact him repeatedly on February 3, 4, 5, 9, 10, and 11. I was only able to reach him once, and during that call he told me it would be another two days because he was still busy. I never received a return call, and all follow-up communication had to be initiated by me. I even went to the business location during posted business hours. The "open" sign was on, but no one answered the door. At that point (Feb 12th), my firearm had been in his possession far longer than the quoted timeframe with no communication, so I contacted the Sacramento County Sheriff's Department. When deputies called him, he answered immediately. However, when I called him right afterward, he became hostile and aggressive, demanding I pick up the firearm immediately because he no longer wanted it on his property. He also told the deputy that I had dropped the firearm off only a week prior and that he had informed me he needed to order parts. That is not accurate. I was told twice it would take two days, and I was never informed that parts needed to be ordered. Because of his hostility on the phone, I requested deputies be present when retrieving my firearm. When it was returned (Feb 13th), the barrel, the bag I brought it in, and the flashlight I intended to have installed were not returned with it. I will now have to go through small claims court to hopefully retrieve my property. Between the lack of communication, the extended possession of my property, the lies told to law enforcement, and the missing items, this was an extremely unprofessional and concerning experience. I would strongly advise others to proceed with caution. Communication and professionalism are essential in this industry, and that is not the experience I had AT ALL.

Justin takes care of his customers with one on one advice and customer care. Most times if you…read moresetup an appointment or just show up he will spend time explaining what can be done to fix or upgrade a firearm that you're having trouble with. I personally setup a time to meet with him to be sure he has time to help with an issue or upgrade I'm looking to do. His shop is well stocked to handle most firearm issues. I highly recommend Davis Gunworx.

Stopped in for what was hopefully a quick fix. My son's 1st base glove needed a pocket fix…read more Needed it for the weekend. They fixed the pocket while I waited. Thank you!! Ended up buying a new glove as well . It was long overdue. Thanks Basses Loaded! Excellent customer service.

Very friendly staff biggest baseball selection in Sacramento…read more reasonable prices baseball glove services was very helpful that place has anything and everything baseball related