I haven't posted any reviews for quite some time but feel this business deserves it. I drive many…read moremiles for work and haven't had time to get an oil change so with an hour and a half to spare I called around, with no luck, until I called Big O and got Edward. I asked if they had time to take me in and after a few questions and because I'm visiting from far away, he told me to come in! Edward is very personable. His care and concern for my safety is very much appreciated. Listening to him deal with his customers from the lobby, it's evident that he truly cares. I heard him say, "be safe" and"be careful", great customer service! Please support this local business! It's refreshing to come to a business where they treat their customers well!

$100 to plug two tires? there was a truck traveling in front…read moreof me that lost the garbage can full of junk, and I picked up two screws and nails as a result for this a hole &$@! not strapping down his load Anyway big o quoted me $50 a tire to plug it. then heblooked at it and said I needed a new tire because it was too close to the side wall. I beg to differ. (By the way, these are brand new tires ) I've plugged my own tires, it takes five minutes Obviously I could not because I was in Healdsburg and I live in SantaRosa. I told him it was flat and I was down to 12 pounds of air and he never offered to give me some error so I could make it home. That's just an easy customer service miss there. I took it to Ceja the other tire repair stop in town. They said we patch it from inside for $40!!!!Thank you Ceja Tires for taking care of a local!

The staff here is very friendly and competent and explains the issues and the choices that the…read morecustomer has to decide upon without pressure or talking down to people. I really recommend using them for your repairs and service. The prices were very fair as well

Fast oil changes at reasonable prices in walking distance from my house. I've been going here for…read moreyears.

I needed a front end alignment. I took it in, and before…read morethey even pulled it into the shop they checked to see if I already knew that my truck chronically leaned to the left, which I did. But they checked. The kept me in the know and checked in with me periodically the whole procedure. It took about 40 minutes but I didn't mind at all. Extremely professional and kind guys who know their stuff and are happy to share their knowledge because they are concerned about giving you the best value for your money. Also they did a quick detail inside the car which I found very nice. My car's a wreck.

STAY AWAY from these guys. I came in due to my car making a nasty loud sound whenever going over 2k…read morerpms. They quoted me a whopping $3,500 to replace a cv axel and some bearings. I ended up renting a trailer and truck from uhaul and towed my car myself all the way down to my mechanic in San Jose who not only told me he can do it for 1.5k BUT my mechanic (shout out to Akins repair in san jose) told me that they didn't even mention that my transmission was the real problem. So in summary I paid these con men at ryans $250 for a diagnostic (absurd to begin with) they were going to charge me 3.5k for a 1.5k job and they didn't even find the problem so if I paid them these extortion prices thinking I could go back home I would've been told in the middle of repair that I would have to cough up another $5k for a transmission. Literally saved about 6 months worth of rent avoiding them. Update to owners response: please re read what i wrote. I was quoted 3,500 for the cv axel AND bearings not sure why you're saying i misheard when i asked very bluntly over the phone, " how much will it cost to get me back on the road to go home" your employee said 3,500 and reiterated it was for cv axel AND bearings. in addition to the overcharge for both parts and services the issue was misdiagnosed by your employees as i took my car to a transmission specialist and he insisted to take a ride with me so i can confirm the noise (a protocol your business should incorporate) and instantly recognized the sound to be either transmission or transfer case and is currently diagnosing it further for $150 ($100 cheaper than you.) my main mechanic (the one that would do what was recommended to me for less than half the price you quoted me) even told me that he doesn't know what you all were listening to because within 30 min of me dropping it off he recommended me the transmission specialist (he didnt charge me for this inspection fyi). And he agreed that my cv axel and bearings could use work but this noise had nothing to do with that. In other words its evident that If I went ahead with your business I would've spent thousands of dollars and still would not have been able to drive on the road and spend thousands more to fix the actual root of the problem. I still have the diagnosis and i can go ahead and publish how you managed to find everything but the root problem and compare it to the findings of the ongoing transmission inspection and if God willing if it's just a transfer case problem I'll update how my car is back on the road after towing it to the south bay and having two other mechanics look at it cost me less that dealing with you.

These guys are simply the best! i've been taking my cars there for years, always reliable and…read morestraightforward. They give you the straight story and options on the best approach.

A great experience, as usual! They are conscientious and very timely with their repairs. We are…read morealways thankful that they seem to be able to complete the work within a days time. If anyone is looking to get their BMW serviced, we highly recommend them.

The price was very fair and they did not try to push me to get things done that I did not need…read more Very honest and very nice company to work with. I will be back and I highly recommend them to anyone who has a Subaru or Honda!

I unfortunately did not share in the same amazing experience as everyone else. I brought in a new…read moreto me 1993 LS400 that was leaking oil from the valve covers, barely failed the 25mph portion of the smog test for hydrocarbons, and I asked about a timing belt job as well as possible spark plugs and wires. I left the car and agreed to the diagnostic fee. No issues there. Darlene called me back and confirmed that the valve covers were indeed leaking, and provided a quote of around $1,000. I asked if it needed a timing belt job or if the tech thought it could also be camshaft/crankshaft seals. She put me on hold and then said "Oh yeah, it needs a timing belt job too." Not sure why she wasn't prepared with that information, but it seemed odd. The quote for that was above $2,500. I then asked about the smog and Darlene told me I had lazy catalytic converters and that they needed to be replaced at almost $3k. All in all, the quote was going to be $6,500+. I don't know if this diagnostic was malicious or simply negligent, but either way it was unacceptable. I picked up the car the next day and took it to another shop. The other shop told me I didn't need new cats, then did the valve cover gaskets, timing belt job, spark plugs & wires for about $1,000 cheaper. They also replaced the PCV valve I provided ($20 part) for free and the car passed smog with flying colors. Sure the cats may have fixed it, but you shouldn't go with the nuclear option first, at the expense of the customer.

I really really appreciate Justin and the way he handles customers. The other guy is not as…read morepersonable, but I feel like my cars are in good hands. Transparent. I like them so much I kind of don't want to post how happy I am with them - I believe the kids call it gate keeping ;)

A full synthetic oil change for my Highlander was $83 with tax. Any other place would be $110-$125…read moreand please save yourself money by bringing your car to these guys!!

Friendly, knowledgeable and honest. I took my 2005 Nissan Titan in for AC analysis and recharging…read more Price was good. Work was good and quick while I waited in a very comfortable waiting room. I was kept updated every step of the way. I'll go back to All Around Auto Repair for future needs. Thanks

These guys are amazing! Contacted them via Yelp and they replied right away and got me in same day…read more I had a very minor issue but they were so helpful and fixed my issue in a timely manner. Will for sure be back for all my auto needs!!