I stayed here recently for a little weekend getaway. The…read moreproperty: - Absolutely beautiful, right on the river. - Location is a bit secluded but I wanted that. - - -Lots of restaurants and bars within 10 minute drive. - Lots of outdoor seating to relax. - There is no longer a dock. - There is no longer a hot tub, was replaced by a mini pool which was not heated. - I definitely did not appreciate that they play outdoor music on speakers until after 10pm, it was super loud in my room. - Sadly the restaurant and speakeasy closed last minute due to staff emergency. I was all dressed up with no place to go. The room: - I was in River View Studio 26. Room was a decent size. Bathroom was TINY! If you sit on the toilet the sink is in your lap. The shower had no place to put my soaps and water took a really long time to heat. The windows do not have screens so just be aware of that when you leave windows open, the bugs will come ( to be expected given the location). - Mini fridge, coffee maker, seating area. - Room key is a code they email you.

Extremely Disappointing Experience. We Will Never Return…read more We booked a three day stay through Booking.com for our 35th anniversary. We drove 400 miles to get there and expected a comfortable, welcoming experience. Unfortunately, that is not what we received. Before arriving, we called the hotel and asked if we could check into our room just 30 minutes early. We were told no because the room needed to be cleaned. That should have been our first warning. The hotel uses a very impersonal AI answering system instead of having someone available to speak with guests. The AI sent us messages and provided a code to enter the front door. When we finally entered our room, which cost us $300 a night, we were shocked by its condition. The carpet had multiple visible dirt spots, and the tiny bathroom had cobwebs covering the entire sink area. This was clearly not the clean room we had expected after being told they needed extra time to clean it. We went out to dinner and returned later that evening. We turned on the television and discovered that only one channel worked. There was no staff available to help us. The next morning we tried to use the included breakfast. We had to find another entrance and needed a different access code. We walked around the entire property trying to figure out where to go. Once again, there was no staff anywhere to assist us. When we finally got inside, the breakfast consisted of coffee that was thinner than tea and a container with a few pastries. The dining area was completely empty and had an abandoned, almost eerie feeling. It looked like something out of The Shining. In the same building, we could see the front desk with the computer running and a bar and lounge that were open, yet there was still nobody there. That was the last straw. We called the listed number and, once again, reached the AI system. We told it we were checking out and requested a refund for the two nights we would not be staying. The system acknowledged our request. As we were leaving, an employee finally called us and said someone was on the way in. When we asked about our refund, we were told that we first had to dispute it through Booking.com and that the hotel would then review the request. Then we discovered something even more troubling. Although we had already paid Booking.com in full for the three night stay, BO HO Manor had apparently charged our credit card again for the entire three night stay. So now we are having to dispute charges for a stay that we left after only one night. We drove 400 miles for our 35th anniversary and paid $300 a night expecting a clean room, basic hospitality, and someone available when we needed help. Instead, we received a dirty room, almost no working amenities, no accessible staff, a disappointing breakfast, and what appears to be a duplicate charge for the entire stay. Everyone can make up their own mind, but after this experience, we will never stay at BO HO Manor again and cannot recommend it to anyone.

When you need a cheap room with a place to stay in then this is it. However, it was kinda a mess…read more Bed frame was all janky, making noises like it was gonna break all night. The internet was so bad you couldn't even watch tv or your your phone (zero cell service so you really need to rely on WiFi which clearly was bad bad.)The couch looked like it with through 30 lives with the amount of stains, I didn't bare to sit on it. The shower also immediately flooded above the ankle when showering. I have photos of sheets with black mold on it. Idk just seems someone bought the property with no actual property management skills and I understand it's Guerneville, I get it, not looking for 5 stars but lord this place was like a trap house inside the hotel rooms. Also I left a lighter outside my room and walked to the market (50 feet away) and the maintenance guy took the lighter than proceeded give me another lighter (after approaching him) which was filled with weed/hash all over the bottom. The couple next door said he did the same thing to them) Overall it kind of was the expectation of a cheap room in Guerneville. Kinda sad since the adjacent Rio Nido Roadhouse is the coolest place in Rido Nido. Gave them a 5/5.

We stayed here with our family after booking through Airbnb and honestly loved the whole…read moreexperience. The lodge has a super cozy forest atmosphere, it's very quiet, relaxing, and the hostess was incredibly kind and welcoming. It's the kind of place where you can truly disconnect and enjoy nature. We'll definitely be back -- I still need to settle unfinished business with the local fishing spots because I forgot my "lucky lures" at home Only a couple of tiny things that could maybe be improved: the coffee wasn't really our favorite, and the BBQ area could use a little love. But honestly, that's just personal taste. Overall we had a great stay and really enjoyed the place.

We stayed at farmhouse inn for a birthday celebration. Overall things went well. There were a few…read morepros and cons. To leave on a positive note I will end with the pros. Cons: 1. Sound: We had one of the front rooms and the busy road noise is loud. Also, we could hear everything from our neighbor including them snoring. 2. I asked for an amenity for the birthday celebration and we were promised something waiting. I had to ask again and we ended up with two pieces of chocolate. I've paid a lot less for hotels that have included way better birthday amenities. 3. The room is nice but nothing exceptional. 4. Smores hour is cute but the smores are definitely stale. 5. I dropped something behind the tub and it was clear things had not been cleaned back there. Everything else was very clean, and that is important to me. 6. The restaurant is overrated. Go to other spots for the vibe and food. The pros: 1. I absolutely love the connections that this hotel has to wineries and wine tasting. We would come back just for this as staying at farmhouse gets you exceptional service at the partner wineries. This is what makes it special! 2. The wine happy hour hosts were also great. Special shoutout to freeman who was extra sweet to us. 3. Everyone is very nice and helpful. The service really stands out and brings this hotel up to 4 stars. 4. The lobby cat is very cute!

It's the small things in life that we should focus on. Farmhouse Inn certainly makes sure the…read moredetails are taken care of. I stayed on a cold and rainy weekend. It was a TREAT to check-in and get an immediate outpour of love and welcomes. I was offered water, choice of soaps and bath salts from a local selection, and a tour around the property. We arrived after dark and I was so glad I didn't have to stumble around to find my room. My room was cozy and the decor was farm chic. Turn down service was already complete with rice crispy treats on the table the first night and chunky chocolate chip cookies the second night (both incredible). The room was gorgeous and I felt right at home. There were two fridges, one for wine and another for beer and non-alcoholic drinks. The fire place and outdoor fire pit were nice features. I enjoyed the homemade marshmallows at the s'mores table outside. Again, small touches of luxury and love. We felt like we had the entire grounds to ourselves most of the time. We hardly saw the other guests. The grounds were beautifully kept as well as the rooms. It looked like a AD Magazine feature! We attended the wine happy hour, with pours from a local winery. You get a tasting and can purchase a bottle (or more) to enjoy. Some brought their own snacks, otherwise no nibbles were served. We had plans in the area and didn't eat on-site. The on-site restaurant menu looked great and it was a nice option for those who simply wanted to stay and relax. It certainly highlighted farm fresh ingredients. I also did not get a chance to try the Wellness Barn, but I would love to go. There is an outdoor pool, ice cold when I was there. However, the hot tub looked inviting. I forgot my swimsuit, but you must bring yours. Check with the front desk about pool hours. Overall, the staff are kind, hard working, and really try to make your stay special. I loved using the local soaps and salts during my stay. The treats left in the room were definitely delightful. Their pastry chef is excellent. Not so great: *The lights and noise from the refrigerator. *Steam shower did not work and the staff didn't know how to use it. The shower (minus stream pipe) and jacuzzi tub worked perfectly.

So the rooms, cleanish; the cabinets and cupboards were sticky…read more Everything in the room is squeaky when you move it, and some of the closets, were hard to open/close. The rooms are obviously stocked with the cheapest everything, which is understandable, since guests probably abuse the items and the need to be replaced often. The grounds and stay was acceptable. However, the single star is for the awful sales team and their evil tactics. I was staying with two owners who were being harassed, made to make a deposit to see a sales pitch, and then threatened and lied to. Why I ask would anyone who is not an owner want to become an owner when this is how owners are treated?!? It's insane. Why they think these methods would make people want to get in deeper with them, is beyond me. Please don't trust these fear mongering sales people. I haven't a clue how they sleep at night, but it makes the company and this location look repulsive. If I were Worldmark, I would reconsider my strategy and treatment of share/stake holders. Because who would want to join a "club" of people who are being treated this way, and the only benefit is staying at mediocre locations. You can find better places to stay who actually care about their customers and don't harass them.

We had a great stay, that was very comfortable. The location is great to get around Sonoma County…read more The staff is very friendly and helpful. In fact, we were celebrating a birthday and one of the staff members helped us decorate the unit as a surprise before we arrived. If you are looking for a comfortable place to stay in Sonoma County, check out WorldMark Windsor.

We stayed here for a couple of nights and the location is awesome.our room was lovely, too with a…read morebalcony overlooking the main street. We enjoyed how they gave complimentary high quality snacks as well as bottled regular and sparkling water in the room. There are also refill stations on each floor for the regular or sparkling water. They have a turndown service where they tidy up the room and give chocolate. The chocolates were lovely. Finally, we enjoyed the complimentary breakfast included with our room. It was right next door at H2's Spoon Bar and we could enjoy the continental breakfast spread with fruit, pastries, granola, tea and coffee and each get an entree from the regular menu. Super fresh food. Highly recommend Harmon Guest House! It was a quiet couple of days so we didn't hear any loud music or anything during our stay.

The most important part of a hotel is a good night's sleep and this hotel failed hugely in that…read morearea. They were moving tables on the floor above us for a few hours in the early morning- long before daylight. Unacceptable!! The restaurant isn't even open for breakfast- they definitely could've handled this during the day. This is definitely not something I expected for a boutique hotel and at the price point that we paid. Very disappointing. I would never stay here again!!

We had such a lovely stay here. Pete was so helpful even before we arrived. He gave us instructions…read moreon where to go and what to do and was super helpful in giving dining recommendations nearby. The shared kitchen and lounge was excellent and we had everything we needed. If I ever come back to bodega bay, I will stay here!

We just spent 3 days 2 nights in Bodega Bay inn great location, lovely rooms and the staff were so…read morenice and helpful. Great place to stay looking forward to coming back here. Highly recommend it

I rented Wineberry Lodge and Blackberry Cottage for a wedding party of 11 people. All eleven of us…read morewere very comfortable at the location. Both places were beautifully decorated and furnished. They were also exceptionally clean. The kitchens in both places were very well equipped for gourmet cooking. Just a couple examples of unexpected food prep and entertainment equipment are coffee grinders, food scales, large serving plates, and extensive stemware for wine. Very unexpected supplies included whole bean coffee, fresh fruit and two bottles of wine. There are also a large number of toys and sports equipment in the garages. My son brought his own golf clubs and got in a round of golf while we were there, but the Wineberry Lodge has two sets of golf clubs in the garage in case someone does not want to transport their own clubs. The site is beautiful and located in a very convenient area for golf, wine tasting, and in my case about a three-minute drive from the Vine Hill House wedding venue Heidi was a wonderful host. I highly recommend either or both of Wineberry Lodge and Blackberry Cottage for a wine country getaway.

Just stunning! We rented this for some friends for a wedding we were having, they couldn't use it…read moreso the bride and groom did. It's just a beautiful property and Heidi is amazing to work with. Thank you!

I checked in to one of their rentals 4 days ago and walked into a myriad of things that had just…read morenot been cleaned. I reported it right away and someone came out. We walked through the house and grounds. The couch smelled like mildew and dipped down in the middle, they'd left a dirty/orangey dish rack half cleaned just laying outside on a table next to a dirty paper towel and the cleaner, dust everywhere, pile of old bags under a kitchen island/chopping block. I started cleaning up bags and underneath was dusty and dirty and floor under that hadn't been cleaned at all...crumbs and stickiness on chopping block table, dog poo and trash in yard. Old bag and receipt on desk... it was like it had been half cleaned which was ridiculous because it was like 700 sq feet and no one had even done a sweep of the yard at all. The inspector and myself discussed lots of options. One he presented was a " febreze" of the mildewed couch and a vacuum of the unclean kitchen tile, which i found unacceptable. He did offer a clean the next day, which I had needed some time to think about, due to trusting his promise of that, the inconvenience, having to stay the night in a dirty house, and what that actually meant to this company. We discussed alternative lodging which I decided against asking about at all the next morning after going over the reviews here on Yelp and realizing there was no guarantee that any of their properties would be well maintained. I had used my entire summer savings (I'm a teacher), had my dogs and all supplies packed in the car, my family was planning a visit. Honestly, the location was great, the cabin was cute, and the yard would've been lovely. The listing promised an "enhanced clean" due to covid-19 and I had been counting on that to feel safe during this time. Even a thorough clean would've sufficed. I left about an hour after I checked in, which I would have NEVER done if I had felt at all comfortable with the situation at all, having no guarantee of a refund or a satisfactory resolution. I had emailed and called the night before and emailed again in the morning, deciding that the state of the place upon my arrival was unacceptable and I requested a refund. I had also taken some time to look at the Yelp reviews here which I should've done before I booked. I had relied on the listing reviews and my trust in Airbnb. The only response I got was from Star L., who is the one who has also responded dismissively to several of the bad reviews on this site, was that I should cancel the reservation and we'd proceed from there. There was no apology, no attempt to salvage my stay or reassurances from her about a future enhanced clean, or any kind of refund for my inconvenience or the failed check in. I canceled as she requested, hoping that would expedite my refund. She then responded that the inspector told her that the place was perfectly clean and he thought I just didn't like the place. She offered me a partial refund if they could re-book it. She told me that since I had asked about other accommodations when the inspector and I were trying to salvage the situation that meant I didn't like the place. I had never once expressed that I didn't like the place, to him, to her, on a voice mail or in writing. I was floored by Star L.'s response. The inspector saw the unclean parts of the house and garbage in the yard. He acknowledged them when speaking with me. He told my brother in law over the phone the next day that he had spent an hour an a half cleaning the place the day after I had left. It became a case of he said/she said. Ignoring that, I had pictures of the spots I had immediately reported to her and to Airbnb. She acknowledged none of that. I was told that no one believed that the place was unclean, and in so many words called a liar. You don't know me, she doesn't know me, but I'm not a liar. I had no ulterior motives. I would've given anything to have avoided this stress. I had even started cleaning up the place on my own before I discovered more and more areas that had been skipped by their cleaning crew. Airbnb is busy right now but I did get a hold of them. and they made things right by finally giving me a full refund, not Russian River Rentals. I think it's quite clear that this company has terrible customer service. Star L. dismissed me, her customer, as I've now seen her do in response to quite a few unhappy reviews on this site. No one should have to go through this with this company, especially during a time like this. It looks like some people have had quite nice experiences with their stays. But if you have an issue, I would strongly advise you to document everything as thoroughly as possible. Based on my recent experience, this company is untrustworthy, does not support or validate their renters (in my case, it was implied I was a liar several times) and takes no responsibility when it comes to dealing with any issues that may arise with your stay.

This review relates to a stay at Seaton Hill House 10/29/11 for 5 harrowing nights…read more First of all, we requested the address for this home in advance so that we could map it. Russian River Rentals refused to give us the address until they had received payment for the entire stay. Secondly, and most importantly, the roads leading up to the "Seaton Hill House" vacation home are dangerous, unlighted, treacherous drop-offs which are barely passable. When we arrived the first evening, due to the traffic build-up on IH101, it was already dark. Even with the best directions, the road to this house is confusing, to say the least and it would not be an exaggeration to state that the road conditions threatened our lives. One of the passengers was forced to evacuate the vehicle and vomit. Every passenger in the car was in terror. We circled around and around the mountain, adding to the growing stress in the car, because there was no lighting to show us the number on the vacation home, and it was impossible to see (five people with great motivation to find it were unable to spot it). We passed it up several times, each time in more despair that we were going to be victims of the tiny dirt road with its twists and turns and its sheer cliffs. When we finally figured out by process of elimination regarding the neighboring addresses, finding it only after backtracking several times, in exhaustion and shot nerves, we realized that the only way to park was to back up a slanting gravel driveway. The driveway was pointed in each direction toward sheer drop-offs, as well, and was paved with dirt and gravel, which caused our vehicle to slip and slide. A mistake of only a few inches would have ended in a vehicle crash and injury to the driver. Once we exited our vehicle to bring in our luggage, we realized that the house was not fitted with any ramps and so we had to bring our luggage up many stairs which were built into the high sides of the hill. We had someone with emphysema with us, as well as the person who vomited out of fear and was so anxiety ridden that she was quite ill. My boyfriend tried to bring up everyone's luggage himself, as the only other male with us was the guest with emphysema. I took pity on my boyfriend and helped him carry the luggage part of the way, although afterward my back and neck were in pain. Once we entered the home, it became evident that the photos of the home on the Russian River website were deceptive, as was the description of the home and that not everything about the home had been disclosed. The photos caused the rooms to appear larger than they actually were and the kitchen was described as "gourmet" although there was nothing "gourmet" about the smallish kitchen. In addition, the sunroom has a floor that slants to one side. The bedrooms downstairs underneath the sunroom area had floors which also slanted, so that when you are in bed, you feel the bed slanting downward. The following day after our arrival, part of our vacation was spent in the emergency room in Santa Rosa at Kaiser. The person who had been made sick by the ascent up the mountain was still sick. She and her husband were forced to spend the greater part of the whole day in the emergency room treating the condition which was brought on by the road we had to travel each day. She was forced to take medication to alleviate the condition. There was no warning about the road conditions in the information posted on the Russian River Rentals website. I believe it was foreseeable that these roads could cause people to become ill when trying to travel them and potential guests at Seaton Hill House should be warned in the description of the home on the Russian River Rentals website. On Sunday evening, October 30, we attempted to grill dinner on the patio grill. The grill does not work. All 5 of us returned from our vacation much more stressed than when we left for vacation, due to the misleading and undisclosed conditions which we encountered