Best experience ever! I felt that we could not have received better service anywhere else! A…read morespare battery was only needed for one very steep hill during our 6-day stay for America's 250th! Jebessa made the transaction seamless and quite affordable!

I have been using them for many years to help with concerts at the US Capitol building lawn. They…read moreare a truly professional organization. Their wheelchairs are in pristine condition. They are always punctual with on time deliveries and pickups to my location. A lot of my events require up to 30 wheelchairs to be delivered to secure locations. I have come to rely on Jey and his staff. They have an amazing work ethic and their service is the best.

Using Orthopaedic Mobilty Rentals was seamless during our recent whirlwind trip to Washington DC. I…read morewas at the hotel when we arrived and pickup was a snap. I would recommend this company any time you need assistance getting around the area.

The communication was great. I ordered a scooter online and received confirmation on my rental. The…read moreday before my rental, I was informed that the scooter had been dropped off at my hotel, and I was provided instructions for use, in case of rain, and for pick up, including videos. When I arrived at my hotel, the concierge just brought it straight up to my room, and I also dropped off at the concierge's desk. I didn't have to worry about a thing. The scooter was clean and in good condition, and it made things really easy for me to get around Washington DC during Fourth of July weekend following an injury. Thank you to Jorge for the great customer service.

We called then visited Zask medical supply in late Dec 2022 in need of a wheeled knee scooter . The…read morelady working was so helpful , pleasant and professional. She had the scooter in stock and the price was VERY AFFORDABLE! They also have a rent or purchase option . The scooter was in excellent condition and she thoroughly explained how to fold it and use it . The shooter has been a necessity as my son severely broke his ankle. I really appreciate a business that actually has good products IN STOCK AND excellent customer service . (I believe they even deliver medical supplies . ) THANK YOU !!

After telling us that they had to take measurements of his legs in order to determine the size of…read morehis compression wraps, the two women there argued over how to take the measurements. The one having him turn to different positions was very abrupt. The attitudes did not inspire our confidence in having them order custom made, nonreturnable lymphedema wraps! We were supposed to call back with one detail, but decided to not deal with them again.

Beware price gouging. I visited here, thinking I would buy two items from this local store instead…read moreof ordering them online. They had both available. The man who helped me quoted a price for the first item that is more than twice the price I knew was advertised online. My mobility issues were plainly visible to him and anyone who laid eyes on me, so he knew I needed the items I asked about. I pulled out my phone and showed him the website with the first product and its price, which included free overnight delivery to my home. I asked if he will price-match. He refused to price-match or compromise. He claimed the online price "eats into our cost too much," which besides being a nonsensical statement is belied by the fact that numerous sellers offer it for the same price. He then volunteered his opinion that, "That's Mr. Bezos's money, anyhow," as if his misunderstanding of e-commerce somehow justifies trying to gouge me. He asked if I still wanted the second item, which was not "new in the box," and quoted a price far higher than what I had seen online. I declined and left. As a side note, this store is thoroughly and prominently accessorized with numerous religious symbols and declarations of faith. That made me wonder how the owner of this place rationalizes the principles of his/her/their faith with gouging people in medical need. I regret not asking, if only to satisfy my curiosity. Instead, I decided to share my experience with you. Rating: two thumbs down, zero stars out of 10, and strongly do not recommend. (I gave 1 star only because you can't post a comment without giving a star rating, even if awarding a star is inappropriate, as it is here.)

Johnna, Ronald and team were excellent to work with. Delivery and pick up of the hydraulic lift was…read moreon time and efficient. I'll certainly work with Americle Healthcare again and would recommend it.

Very quick reply but do direct to them. Can and made adjustments and solid installation. Prices…read morehigh but only firm I found that really specializes in home safety inspection and installation

From the owner: At GoGo Access, we're not just a home accessibility solutions company; we're your partner in…read morecreating spaces that empower and liberate. With a mission to make homes safer and more accessible, we bring decades of dedicated experience in the aging-in-place business to the heart of the community. As you embark on enhancing the accessibility of your home, GoGo Access stands ready to transform your living space into a haven of safety, comfort, and independence. Your journey to a more accessible home starts here

Positive experience purchasing vehicle, however afterwards has been a different experience…read moreinvolving service. I purchased vehicle in November 2025 here it is March 2026 I am riding around with expired temp tags, but to be fair, dealership did provide letter to show if we had problem, but fourth months. What has prompted me write review, is last week, I had service appointment for van to be picked up on Wednesday 2/25. Appointment was made a week in advance, so, late into Wednesday afternoon I called to inquire about pickup, while on phone with service, I heard Mike talking to another person, who confirmed for whatever reason, my appointment had been erased from schedule, okay, things happen. Mike, in service is very professional & respectful. I was told van would be picked upbearly Thursday morning & returned Friday. Van was picked up late Thursday afternoon to be returned Friday. Meanwhile, Sherry, sales person called Friday about another matter, and said she would check on time of van delivery, now mind you this was Friday afternoon. Next day Saturday, was to be nice weather and I was looking forward to taking my son out to enjoy. Unfortunately, my adult quadriplegic son's wheelchair was with van for fitting. Late Friday afternoon, time passing, no one called to give update on delivery, so, not only was son without van but stranded without his wheelchair. I attempted to contact dealership, one person answered phone, sent call to a voice mail. I immediately called back and heard recording business was closed. I am a disabled veteran. Unfortunately, I am familiar with lack of consideration when it comes to depending on others for some of our needs. I suggest that businesses that pro$per from the disabled community, make respectfulness a priority.

Our Salesperson is Sherry Jones. She is fantastic! If every salesman/woman was like her, the…read moreworld might just fix itself. She stuck with us for 2 years until I got exactly what I needed and wanted. Her tenacity is only outweighed by her truly caring heart and understanding of my needs, and I am so please with the outcome! Mobility works is a wonderful place to go for Disability needs, becuase the whole shop works towards the best outcome for the client. Mobility works really understands the vocation behind this job.

These fellows were dynamite! We needed someone to reinstall the stair lift chair that we had in…read moreour old house when we moved into the single-level house. Justin came out to give us an estimate and he and Dan started the work as soon as we could get them in our schedule. They had to shorten the metal rail that the chair runs along in order to install it. They also shortened and reinstalled the hand railing to another edge where it is very useful now. Once all this was done, they found that a chair lift part was malfunctioning. They took it upon themselves to troubleshoot first directly with the manufacturer and then organized a replacement part for us. We were up and running within a week (all this during Covid in April). They told us they also do other handicap adjustments in the house like grab bars and other items. We will definitely call them back when we need these extra services. Thanks Mack Mobility!

From the owner: Mack Mobility provides home accessibility adaptations such as installing stair lifts, Wheelchair…read morelifts (VPL), grab bars, railings, wheelchair ramps, portable showers, and much more!

Karter's Medical Supply is the best! We were in town for only a few days to visit the museums. Two…read morepeople in our 4 person party were 80 and 86 years old. To assist with mobility, a friend had suggested we rent scooters rather than relying on the wheelchairs that might or might not be available at the various museums. We called Karters and they said they would deliver the scooters wherever we wanted and at whatever time! Everything was confirmed via email and they more than delivered on their promise! We changed our time (perhaps twice) and Karters was flexible and fully accomodating. Tony met us on time at our selected museum and gave a quick tutorial (the seniors had never used a scooter) on the spot. The scooters were fresh, clean and ready to roll. By the end of the day, the seniors so much enjoyed the freedom and comfort provided by the scooters that they decided they wanted them a 2nd day! We called and scheduled and did everything again day two - even riding the mall that day! (Of course we changed the pick up time 2 or 3 times.) Karters NEVER said "no" to any of our requests and served us like they were taking care of family members. Because of the ease of our visit, the seniors have agreed that we can and should do it all over again! I really cannot fully express how pleased I am with this company.

I had a very concerning experience with the delivery driver who initially came to set up my bed. He…read morearrived smelling strongly of marijuana, to the point that it filled my entire home. His clothing was also unprofessional. I informed him that I am highly allergic to marijuana exposure (throat tightening, facial and eye burning), and he confirmed he had smoked before entering my home. Because of this, I asked him to leave for health and safety reasons. He did apologize. I want to be clear that the company itself handled my complaint extremely well. They were apologetic, took the situation seriously, credited my delivery, and promptly sent a second technician who was clean, professional, and respectful. This review reflects a poor hiring or screening decision--not the company's response, which was excellent. I appreciate how quickly they corrected the situation. Furthermore, the hospital bed served its purposes and was delivered within 2 days of ordering.

I cannot express enough gratitude for the outstanding service we received from Medical House,…read moreAndrew, and Darrius. My partner and I frequently visit the northern Virginia Falls Church area about once or twice a month. During our recent stay, his motorized scooter stopped working, and we found ourselves in a tough situation. Being far from home, it was imperative for him to maintain mobility, especially since we needed to have the scooter serviced. Unfortunately, it was impossible to have it serviced after 6 PM because the necessary part wasn't readily available and had to be ordered. When I called Medical House, Darrius answered and went above and beyond to assist us. He remained on the phone after closing hours to explain everything clearly regarding the rental of a motorized wheelchair scooter. Thanks to his help, we were able to work it out and pick up the motorized wheelchair we rented for a month at a very reasonable price. What truly sets Medical House apart is the genuine care they demonstrate. There was absolutely no pressure to make a purchase; it felt clear that they are dedicated to helping people rather than just making a sale. As a small business, their commitment to customer service is commendable, and I'm thrilled to support them. My partner is a disabled veteran, and it means a lot to find a business that truly understands and caters to our needs. Thank you once again, Andrew and Darrius! I sincerely hope Medical House continues to thrive for many years to come.