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    Health Scan Imaging

    4.0 (4 reviews)

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    Grove Advanced Imaging

    Grove Advanced Imaging

    2.2
    (161 reviews)
    0.1 mi

    Ultrasound of my kidneys and bladder. Great customer service and I got taken in early, The…read moretechnician was so kind and professional!

    ​ I would give a -0 if I could. This is a genuine complaint…read moreRegarding MRI Scheduling Failures and Patient Treatment I need to express my frustration regarding the repeated scheduling failures and unprofessional treatment my husband and I experienced while trying to obtain medically necessary imaging through RadNet. My husband is 78 years old and currently battling cancer, making these scans critical for evaluating his condition and guiding treatment. At our first MRI appointment, we were turned away because staff said they needed documentation regarding my husband's heart stent. We understood the safety concern, obtained the requested paperwork, and were ready for the rescheduled appointment At the second appointment, we were again turned away--this time because we were told he needed to wait two weeks after port placement before having the MRI. What was frustrating is that he already had the port at the first appointment, yet no one mentioned this requirement then. At the third appointment, 40 minutes into our drive we received a call informing us that only one scan would be completed and the MRI would need to be rescheduled yet again. At the fourth appointment, we encountered a rude technician who first stated my husband could not have the MRI because of his heart stent. I explained this was incorrect and provided documentation showing the stent was MRI-safe. After reviewing the paperwork, the technician changed his explanation and said the MRI could not be done because an intake form incorrectly indicated my husband had an internal pump. I explained he does not have an internal pump--he has a port--and offered to correct the form. When my husband asked where to sign the corrected paperwork, the technician abruptly grabbed the papers from his hands and stated, "He doesn't know what to sign." I found this deeply disrespectful. My husband is 78, battling cancer, and simply needed clear instruction and a little patience. Most concerning was the contradictory reasoning. Were we being denied the MRI because of the stent or because of an incorrect intake answer? The explanations kept changing. After leaving, we went to another RadNet location with the exact same stent documentation. Staff there confirmed immediately that the stent was MRI-compatible and safely scheduled the scan. This raises an obvious question: How can one RadNet facility refuse the MRI because of the stent, while another RadNet facility confirms the same stent is safe? The repeated cancellations, inconsistent medical screening, poor communication, and lack of compassion caused unnecessary stress and delayed important cancer care. Cancer patients and their families deserve professionalism, competence, kindness, and empathy. Unfortunately, that was not our experience at the Grove RadNet location.

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    Bed on my Princess cruise
    Bed on my Princess cruise
    Front check in
    Front check in
    Grove Advanced Imaging

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    Rancho Open MRI

    Rancho Open MRI

    4.3
    (41 reviews)
    0.8 mi

    Scheduling my appointment was very straightforward -- I was able to get an MRI slot within two…read moreweeks, which was a pleasant surprise. The facility itself feels calm and well-organized. The MRI room is spacious, though quite cold (which I expected), and it appears they operate with only one machine, so each time slot is reserved for one patient. That actually helped the experience feel more private and less rushed. Since this was my first MRI, I was understandably nervous. After completing the initial paperwork, the technician came in and carefully explained each step of the process. I appreciated that they didn't rush me -- when I hesitated and needed a few minutes to think things through, they reassured me that there was no pressure and encouraged me to take my time. They also explained that if I truly felt uncomfortable, I could always discuss options with my doctor, which helped me feel more in control. When the technician returned and noticed I still seemed a bit anxious, they checked in again to make sure I was okay. That small moment of emotional reassurance made a big difference. While MRIs are naturally stressful, especially for first-timers, the staff's calm attitude and clear communication helped me feel safe and supported throughout the process. Overall, a very smooth and considerate experience. The professionalism combined with genuine patient care really stood out, and I'd feel comfortable returning here if I ever needed another scan.

    My husband and I went to Rancho Open MRI for X-rays after an accident, referred by a specialist…read more When I called ahead, I was told we could simply walk in for X-rays on Tuesdays or Wednesdays before 4:30 pm. I really appreciated the convenience -- it fit our work schedules perfectly and gave us flexibility without locking into an appointment. We arrived on a Wednesday around 4:00 pm, and the whole process was smooth. Check-in was quick, the wait was less than 10 minutes, and the X-ray itself took no more than 5 minutes. Altogether, we were in and out in under 30 minutes. During the visit I also used their restroom, which was clean and well-maintained -- always a good sign in any medical facility. Both the receptionist and the X-ray technician were courteous, efficient, and professional. Overall, it was a no-fuss, positive experience. I'd gladly recommend Rancho Open MRI for their convenience, efficiency, and professionalism.

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    MRI Lobby- Halloween Time
    MRI Lobby- Halloween Time
    Front entrance
    Front entrance
    Holiday enjoyment

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    Holiday enjoyment
    Haven Elite Urgent Care

    Haven Elite Urgent Care

    4.6
    (281 reviews)
    2.9 mi

    Haven Elite Urgent Care:…read more Genuine care by a solid and thorough Doc. Attention to every detail. Appointments spaced out to allow for quality and personal one on one care and treatment. X rays on the premises. I was rear ended in a car accident. I was rocked. My back, neck and right shoulder were jacked up. I went to a hospital ER in the area and it was slammed. So I went on our good ol' Yelp and found this wonderful urgent care. Everything about this experience - the first phone call with Gabrielle, her care, concern and professionalism; her being on the ball and so efficient( btw she is a US Navy Veteran)- this set the tone for a great and calming visit. Dr Cho was incredible. Very personable, cool, related to me and was just so very thorough as he covered every possible avenue and took his time treating me, testing my reflexes and my areas of concern. He was very thorough. He showed me and detailed all of my x rays. The office was immaculate. Clean and very well organized. There were complimentary mini water bottles and some snacks for the patients. Great medical establishment.

    When your primary doctor can't see you right away, we rely on the advise of an urgent care…read moredoctor.... so i head to Haven Elite. I had explained to the doctor that my back had been injured for over 2 weeks so he prescribed 5mg of Flexeril for 10 days. After taking this and staying away from the gym for 6 days, there was ZERO improvement. The medicine wasn't doing a thing for me. So i called them to see if they could switch up my muscle relaxant and they said I'd have to come in again. WHAT! I was literally just there for the same exact problem and you want me to return?!? They just want another reason to bill my insurance, as if my first copay wasn't high enough. My advice- if you can wait for your primary doc- WAIT! OR find an urgent care where they really want to help and not just collect on insurance.

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    Haven Elite Urgent Care is conveniently located at the Haven Ave. exit off the 210 Fwy. in the Haven Village Shopping Center.
    Haven Elite Urgent Care is conveniently located at the Haven Ave. exit off the 210 Fwy. in the Haven Village Shopping Center.
    Broken bone? We got you covered! Not only do we offer X-Rays in house, We offer fiberglass and orthopedic quality splints!
    Broken bone? We got you covered! Not only do we offer X-Rays in house, We offer fiberglass and orthopedic quality splints!
    Disinfecting our x-ray machine

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    Disinfecting our x-ray machine

    Health Scan Imaging - diagnosticimaging - Updated June 2026

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