Scheduling my appointment was very straightforward -- I was able to get an MRI slot within two…read moreweeks, which was a pleasant surprise. The facility itself feels calm and well-organized. The MRI room is spacious, though quite cold (which I expected), and it appears they operate with only one machine, so each time slot is reserved for one patient. That actually helped the experience feel more private and less rushed. Since this was my first MRI, I was understandably nervous. After completing the initial paperwork, the technician came in and carefully explained each step of the process. I appreciated that they didn't rush me -- when I hesitated and needed a few minutes to think things through, they reassured me that there was no pressure and encouraged me to take my time. They also explained that if I truly felt uncomfortable, I could always discuss options with my doctor, which helped me feel more in control. When the technician returned and noticed I still seemed a bit anxious, they checked in again to make sure I was okay. That small moment of emotional reassurance made a big difference. While MRIs are naturally stressful, especially for first-timers, the staff's calm attitude and clear communication helped me feel safe and supported throughout the process. Overall, a very smooth and considerate experience. The professionalism combined with genuine patient care really stood out, and I'd feel comfortable returning here if I ever needed another scan.

I had an appointment at 5:30pm I called at 4:15 asking if I could come in early the receptionist…read moretold me that it was okay and to go ahead and come in early. I arrived at 4:35 and checked in. I still had to wait over an hour ! Past my scheduled time. I don't understand why they said I could get seen earlier. I still waited past my scheduled time and finally got seen at 5:45 It was a complete waist of my time. When I asked the receptionist why they had told me I could come in earlier they said yes her answer was "I don't know who told you that " she was very apologetic but still a waste of my time.

Wonderful staff and they make you feel comfortable especially those who have never had an MRI…read morebefore. Very thorough questioning. Very clean as well! Only downside is the MRI machine is upstairs and is a bit tight. (I'm 285 pounds) and a large weightlifter. So it may be fine for those who are average builds!

I came here for my pre-op care, to get my pre-op counseling, labs and ekg done. Everything went…read morepretty smoothly. Staff were friendly and helpful throughout the appt. I can't complain about anything. They're very organized here.

The other reviewers who gave them one star are correct. The young woman (black hair and tats)…read morechecking me in for my appointment (10/2023) abruptly told me my ultrasound was $1000. Not covered as a regular check up. I told them it has been covered previously under the ACA act-- all preventative physicals are covered-- apparently they said no that's not true. I said yes m'am it was ... and the older lady next to her chimes in and said, "it's never been covered for dense breasts." They were gas lighting f me when I said it was last year! So I cancelled both my mammogram and ultrasound and walked out in tears since I had been waiting to get this done. So I called and the manager said, "They don't run insurance prior per policy..." and argued with me and said who did you speak to at your insurance??? I said I called and didn't get the name-- but it is covered...you need a name she said. For what??? Am I lying??? I ended up getting this so called voucher and paid cash for the mammogram and ultrasound and my primary doctor signed off on both. It was much lower for all the screenings for cash payments. My husband switch jobs and at this point I had a lapse in insurance... made that very clear that I was a "CASH" client when I rescheduled. Showed up to my appointment and got the same idiot checking me in....acted like she has never seen this cash voucher for breast cancer awareness month. She had me go to the office down the way and pay cash upfront -- which I did... never felt so disrespected....i let them know again -- I have a voucher paying cash, no insurance. Ended up getting everything done... months later, I get a the EOB from my OLD insurance saying $3000 breast ultrasound was denied!!! I was so angry that they still ran it through my OLD insurance even though I told them all I don't have insurance now!!! I will be paying cash and use the coupon/voucher. I called them and let them know that they shouldn't have billed my old insurance, like WTF!?!? This happened last year-- and I am still traumatized by them-- for advocating for myself and requesting an ultrasound due to dense tissue. This is supposed to be part of the City of HOPE cancer center --- they are anything but helpful for women!!!! I've been going to them for several years at this place-- and then sadly, this was my experience with them last year. Do not recommend since they are condescending to women getting their mammograms. Sad! I have to find a new place and transfer all my records. Do better SARH!

I wanted to update my review. I'm sure the staff the first time didn't know how to handle telling…read moreme about no heartbeat or her heart having an issue. I became pregnant again and someone else was helping me and they were very kind. I hope they get training on how to maybe recommend women to see a doctor asap instead of pushing them out the door quick. This time I went obviously everything has been perfect regarding my son now.

This Place was Outstanding and the Doctor was polite and VERY thorough, Id recommend this place…read morefor Health and full body screening

Good customer service from receptionist to the tech . I do recommend dont do a pony tail if you are…read moregetting an MRI done i end up with a mild headache and also if you had a car accident back problems dont do everything at once . Good thing I rescheduled the other more MRIs my back was hurting and stiff . I believe is 30 mins for each MRIs . Other then my issues the girls are nice .

While we waited a prolonged time it was so worth it. I am terrified of confined spaces and so I was…read moresent to this imaging center because of the opened walled machine. The tech Andy was so amazing and although I had a mini breakdown he was patient with me and made sure that I had everything needed and guess what I DID THE MRI I am so relieved because the fear is the reason I have not done it. Andy thank you so much again I cannot say that enough.

Nice place and very clean and very good 3D 4D.. Service was…read morevery good for the technician Dulce she was very helpful and patient she answers all questions . Very good job! Definitely I recommend this place !! To my family and friends!! Definitely I come back again!

Was referred here by my midwife and the experience was as great. Keep in mind this is still part of…read morethe school so a student will be in the room to observe. They make sure you are comfortable and take the time to capture everything they need to send the report to your provider. They are not allow to say anything about your baby if it is healthy or anything looks wrong. Only things like your baby is very active and if you already know the gender they can show you on the ultrasound how to confirm it's a boy or girl. I felt very safe and comfortable in the room and yes it's not fancy, bougie, or ultra modern. But it also only cost $80 and the care i received was as if i paid $150. It's inside the building so you won't see the suite.number on the outside. They do have a bathroom to use cause trust me you have to drink A LOT of water 1hr before the appt. It was pretty fast too got done in 1hr. They accept cash or card but i believe card there is a service fee do double check on this info. I just paid cash. I went in first to get my exam then afterwards my husband came in and we got to look at the images together. Overall I would recommend everyone to come here!!!

This place was awesome. Very clean & the staff was very professional. The machine was open & not a…read moretunnel like other MRI's are. They played all kinds of music for your hearts desire. The tech guy Robert was fantastic, he made sure you were comfortable before sliding you in the MRI machine.. I recommend this place for all of your MRI's needs

very professional and as fast as they can be, Jessika was my technician today and she was such a…read moresweetheart. She made sure I was comfortable, and answered all my questions about how the process worked. She played music that could help distract me from the loud machine. I was in the strongest machine and felt anxious because of the tight tunnel but she made sure i was okay and didn't freak out.

When your primary doctor can't see you right away, we rely on the advise of an urgent care…read moredoctor.... so i head to Haven Elite. I had explained to the doctor that my back had been injured for over 2 weeks so he prescribed 5mg of Flexeril for 10 days. After taking this and staying away from the gym for 6 days, there was ZERO improvement. The medicine wasn't doing a thing for me. So i called them to see if they could switch up my muscle relaxant and they said I'd have to come in again. WHAT! I was literally just there for the same exact problem and you want me to return?!? They just want another reason to bill my insurance, as if my first copay wasn't high enough. My advice- if you can wait for your primary doc- WAIT! OR find an urgent care where they really want to help and not just collect on insurance.

Haven Elite Urgent Care:…read more Genuine care by a solid and thorough Doc. Attention to every detail. Appointments spaced out to allow for quality and personal one on one care and treatment. X rays on the premises. I was rear ended in a car accident. I was rocked. My back, neck and right shoulder were jacked up. I went to a hospital ER in the area and it was slammed. So I went on our good ol' Yelp and found this wonderful urgent care. Everything about this experience - the first phone call with Gabrielle, her care, concern and professionalism; her being on the ball and so efficient( btw she is a US Navy Veteran)- this set the tone for a great and calming visit. Dr Cho was incredible. Very personable, cool, related to me and was just so very thorough as he covered every possible avenue and took his time treating me, testing my reflexes and my areas of concern. He was very thorough. He showed me and detailed all of my x rays. The office was immaculate. Clean and very well organized. There were complimentary mini water bottles and some snacks for the patients. Great medical establishment.