I am extremely dissatisfied with my experience. While the physician demonstrated professionalism…read moreand competence, the conduct of the supporting staff was deeply concerning. Their lack of proper training, unprofessional behavior, and apparent carelessness significantly impacted the quality of service provided. This level of disregard for patient experience is unacceptable and warrants immediate attention and corrective action.

If you're in El Dorado Hills and need an eye doctor, this is a place you can rely on…read more I've been going to El Dorado Hills Vision Center Optometry since I moved to EDH, and they've always been consistent. Even now that I live in La Quinta, I still order from them. That alone should tell you how solid they are. The office is clean, organized, and runs efficiently. You're not sitting around waiting, everything moves the way it should. What stands out most is how thorough they are. They take their time, explain things clearly, and make sure you understand what's going on. It never feels rushed. The staff is welcoming and easy to deal with, and you can tell they actually care about doing things right. They also have a great selection of frames and focus on quality. Overall, just an amazing place. Reliable, professional, and worth sticking with even if you're no longer local.

I have been going to QT Optometry for about three years and love it! The doctor is competent, funny…read moreand attentive. Excellent selection of frames. Highly recommend!

Finally found a good optometrist! When we moved to Folsom, I had a hard time finding an optometrist…read morethat was thorough and kind. Thanks to yelp, I was able to find this one! This place is located in the same complex as Safeway. With that said there's plenty of parking in the area. When you first walk in, you will find a variety of different types of glasses/ sunglasses. The receptionist is located right in the middle and can easily be found. The office has a quirky personality with Pokémon, decorations found throughout! The receptionist was kind and was able to help me get checked in right away. Most importantly, the optometrist was awesome! He was very thorough in his exam which I had a hard time finding locally. He even has a good sense of humor. Overall, if you're looking for a great optometrist, you found the right one! Bonus, they even take VSP!

We needed a new eye doctor as our doctor of over 20 years is no longer seeing annual exam patients…read more I called a few doctors with great reviews, including Dr. Hollabaugh. He answered the phone and took time to answer my many questions with patience. I felt he truly cares about individual patients' needs and preferences, and provides personalized care accordingly. I made an appointment 6 months down the road, and he had no problem with that. After the call, I sent an email with some basic information about us. He responded quickly to confirm all was set. My husband came back from the appointment and was really happy with the whole experience of the care Dr. Hollabaugh provided. I plan to make my initial visit with him one of these days.

Called them out of the blue after reading the review, and I am happy to state they were so…read morecourteous, helpful and generous with information! I am looking forward to using them for my next optometry appointment.

Very professional office is nice and clean.Jocelyn was a great help, and will see them again next…read moreyear.

The Doctors at this Optometry are very good and caring. I didn't have any issues with my sight…read morecheck or treatment. However, the prices at the Optometry are ridiculously high. I was charged $198 for a Ray-Ban frame (after a 30% discount since it was a second pair, it was $138.60). I found the same frame on the Ray-Ban website for $57.40. I called them the same day to cancel my order, but they said it was in production, and I would have to pay 50% of the original price for cancellation. Even the lenses are super priced. $290 for lenses with UV Protection and Anti Reflective Coating. I was getting the better premium lens for half the price. I am not going to purchase glasses here anymore, it feels like you are scammed if you look at actual prices.

Awesome service as usual &…read more staff super friendly & attentive Lolita, at the Front desk was super knowledgeable & great! Jarina, did a wonderful job of adjusting & cleaning my glasses! Keep up the great work everyone... We love you guys!!! Cheers

I really wish I would have read the reviews and realized all these great reviews are from years…read moreago!! This is the worst experience I have ever had with an eye doctor. The receptionist could care less being there, the doctor didn't listen when I kept saying everything was blurry on my bi- focal (i don't have any issues seeing up close) and even suggested to me I shouldn't use my phone as much because it's just me not adjusting to her prescription. I have a job that requires use of a cell phone, text messages, and emails. That response was a very out-of-touch response. During the exam, she kept asking me which slide was clearer but nothing was changing in the machine. When I commented I can't tell the difference, she got agitated with me and just kept repeating, slide 1 or 2. i have had exams in the past, and something always clicks in the machine so it's clear difference between slides but nothing was happening with this machine. I finally did my best to answer but I think I ended up undermining myself. I was then fitted with a contact lens, given a couple of samples but then told, save the last one for the doctor. So I could wear them 3 days to see if they worked. It gave me a terrible headache and only figured out the adjustment period is actually three weeks (AI taught me that, not the doctor). I paid $150 in contact exam, fitting, and whatever else fees and none of that was discussed with me ahead of time. When I called back to ask questions I was brushed off being told the doctor will explain that to you next time. I don't usually take time to write reviews because I don't honestly think these companies care. I am just so tired Of having to over-advocate for myself every time I go to a doctor because their boredom/arrogance keeps getting in the way.

Amazing awesome staff... from the front desk to the optometrist to the two ladies that assist with…read moreglasses (I can't recall their titles at the moment... it's early)... everyone here is so fantastically nice and helpful. My whole family loves them. Thanks for making eye exams fun.

Love this place. Dr Young and Jamie are wonderful. I'm happy to find a place that provides so much…read morecare and patience with my needs.

We got referred to Hoffman optometry when my daughter was experiencing a really red inflamed eye…read more They were wonderful had me come in to check on her eye multiple times to make sure the medicine was working. Listened to our story and were just very knowledgeable and kind!

Dr. Steven Hoffman was incredible during my 1-year-old son's first ever eye exam. Although my son…read morecontinuously moved around and was likely very hard to examine; Dr. Hoffman was patient, kind, and thorough, making my son feel comfortable throughout the visit. After diagnosing him with double astigmatism, Dr. Hoffman explained everything clearly in a way I could easily comprehend and provided us with options for the best path forward for my son. We ended up deciding to order glasses to ensure our son's vision develops as healthily as possible. The office staff were very attentive and approachable as well, and helped me to understand my insurance through VSP. Dr. Steven Hoffman's expertise coupled with the passion he brings to his work made the entire experience great. Highly recommend him for both adult and pediatric eye care!

Was in there today looking for low nose bridge frames. The male associate working today was…read moreincredibly sarcastic and said, "it must have been a struggle my whole life trying to find frames." I never said it was a struggle to him. I never made any other comment to him other than are these your only low nose bridge frames. Highly offense. I'll never go there again.

I've been using Site for Sore Eyes for years, primarily the Folsom location, and they're extremely…read moreprofessional and know their stuff. Highly recommend. I recently got some new glasses done at the EDH location in Town Center and loved dealing with Ben there, as well. Great people and great service!

5 stars for Dr. Rappa! Super friendly, kind, and knowledgeable…read more It was my first time here and everything went smoothly. We'll definitely be returning for our yearly visits and requesting Dr. Rappa.

Everyone is really nice but incredibly incompetent. I've had to come back three separate times to…read moreget contact lenses fitted because the first pair was calculated wrong by AI then the second pair was just slightly off. When I came back to pick up the third pair they had thrown them away. I was not told that I only had three months to pick it up even though it takes them a month for them to get in. I would never come back here unless I was unemployed because it takes way too much time out of my day and schedule to deal with their poor customer service and communication.

My mom needed new Rx lenses for her Silhouette frames. If you're familiar with these frames then…read moreyou know that they have a variety of different shapes and sizes to complement the frames. My mom wanted larger sized lenses for her progressive Rx rather than the current smaller ones. Unfortunately not many places carry the Silhouette brand but they also will not make new lenses if you bring in the frames. I called around and luckily spoke to a very patient and helpful lady who explained the situation regarding the Silhouette brand AND they will make make new lenses for my mom's frames here! Eureka! For those who are wondering why she doesn't just get new frames...this frame is ultra light since it's titanium and super durable cuz my mom has had it for a few decades. It also is her favorite frame so she doesn't want to change them. You know how the 'wiser'/older people don't like change lol. Anywho...we drive up to Folsom from Elk Grove. As soon as we walk in we're greeted warmly and with a smile. I again explain our predicament regarding my mom's frames. Ashley kindly guides us to the section that displays what we need. She patiently gives us advice, answers questions and does a lot of measuring and consulting. Needless to say she spends quite a bit of time with mom carefully measuring for the new lenses. My mom commented that she's never had anyone take such care with her measurements before. Poor Ashley... she was done with my mom but then it was my turn. She took at least an hour or so combing the internet searching for some frames for me. It had to be within specific parameters since I'm extremely nearsighted with astigmatism, need nose pads, light weight frames (preferably titanium), full frame, certain shape and size, etc. She was brain storming with the other nice lady in the office trying to find some suitable frames. They were busy in there with patients coming and going but we never felt rushed or shorted on customer service. Kudos to these ladies who delved out superb customer service with patience, humor and smiles ! Parking was easy and plentiful. They had great 80s music playing softly in the background that I quietly jammed to while browsing through the vast variety of frames. I'll definitely whisk my mom back to this establishment from Elk Grove. She was treated with kindness and patience which speaks volumes. Both ladies went out of their way to help in every way to make our experience as fun and smooth as possible. TY Ashley and the front desk lady...sorry I don't remember your name.

I was highly impressed with everyone in this office! From the doctor to the girls in the office…read moreeveryone was so nice and accommodating! Their wide variety of glasses on display was awesome and huge! If you cant find glasses here you wont find them anywhere! LOL. The exam was very thorough and the doctor knowledgable! I cant wait to pick up my glasses and sunglasses! I Highly recommend this eye place!!!