The best doctor ever I came with my son that is very very…read morescreaming and moving in my house when I put the ear drop When I came to the doctor, my son sit still the doctor makes funny noise and let my son stay still, and my son did not scared. He was unbelievable quiet. A dream of every parents. Highly recommend thank you so much

Very unprofessional here! The dr didn't do anything yet…read morewant to bill insurance for many things he did not do and put in a pre authorization for more work. They only allow 1 parent - is it still Covid ? This is likely because they want to pressure the parent or guardian to write a 5 star review and they know the likelihood of both parents being there they can't and also ----No siblings allowed They try to navigate you to write a 5 star review and will guide you what to write . They mistreat you and get upset when you refuse to write a good review for them . They need it written inside of their office. This doctor only cares about his jewelry on his hands and billing the insurance high for things he barely did. I feel sorry for the girls working here having to put up with this man forcing them to abide by his crooked rules.

I recently needed new batteries. When I was there, I gave them one of their promotional flyers…read morethat was for a $50 Amazon card. Mario said he'd take care of it. I've yet to receive the card and it's been two months.

I had a terrible experience with Miracle-Ear in Sherman Oaks. I felt deceived throughout the entire…read moreprocess. As a low-income senior, I researched and discovered that I could qualify for free hearing aids or financial assistance through the Miracle-Ear Foundation's Gift of Sound program. However, I was never offered this option. When I first met with the salesman, Mario, I expressed my concerns and asked about financial support. He indicated that assistance was available; however, the payment plan he presented was unsatisfactory. After conducting some research, I found that my insurance covers half the cost of the hearing aids that I was quoted by Miracle-Ear. I found out that the price that I was supposed to pay was double the price that the brand had to offer. When I returned the aids, I wanted to avoid a sales pitch, so I told Mario a small lie, claiming I was going to get cochlear implants instead. Upon returning the devices, I found his attitude condescending, which confirmed that I had made the right decision. I later learned that he earns his income through commissions and that Miracle-Ear only sells one brand: Signia. As a professional singer, I sought a better alternative. The audiologist my insurance referred me to, who used to work for Miracle-Ear, recommended a different brand, Phonak, which is renowned for musicians. Not only is Phonak considered a top brand, but I am also getting it at half the price of the Signia hearing aids, for which I was charged more than the net price.

I needed a quick repair to my hearing aids. the transmitter attachments to the hearing aids were…read moreold & needed replacing. the office manager had me in & out in about 15 minutes. great service & scheduled an appt for new hearing aids. happy with my starkey aids that I've had for 4 years now.

I am writing to express my deep frustration with Sonus/Encino. On December 10, 2025, I received a…read morevoicemail from Sonus/Encino, I called them back and made an appointment December 19, 2025, to pick up my hearing aids. These devices are essential for me a DEAF individual, and I need them urgently.When I called to confirm my appointment today, I was just told by Ira I wasn't on the schedule, despite having been given this appointment. I have been informed someone will call me back. This is completely unacceptable. I have never been treated so poorly when trying to obtain something so critical to my daily life to my daily life and independence.I intend to file a complaint under the Americans with Disabilities Act (ACA). The lack of proper scheduling and disregard for my needs is discriminatory and harmful. I expect immediate action to resolve this matter and to receive my hearing aids without further delay. Sincerely,  Lorre Springsteen

They've rescheduled my dad's appointment 3 times, when you call them they don't answer the phone…read moreand don't return the call even when you leave voicemails. This is not right my dad is older and works a full time job, he can't keep getting out of his job and not be seen just because the provider decides to leave early, they say they call you to reschedule but you never get a call from them ‍. My dad needs to see a doctor because he can hardly hear from his ears and they keep rescheduling the appointment!!!! Don't recommend this place.

Although they were on the very top of "cost", they were very professional, on time, spent…read moresufficient time with me and answered all questions

My hearing aid had broken while I was up in this area and I am SO glad I found this place to help…read moreme! The staff was kind and thorough and helped me get a quick appointment! When it came time to come in, Beverly Lew knew exactly what to do and could have easily overcharged me but did not! She was smart and helped me make sure I was getting full use of my warranty, which she didn't have to do and I deeply appreciate it. The final price was so reasonable and literally 1/4 of the cost compared to what some other places in the area I had called were going to charge me!! This really meant a lot to me and makes me know this is the place I will come back to if I ever have a problem again. I love finding businesses that operate on integrity. This is the type of establishment I wish all businesses could be like. Beverly Lew was kind, competent, understanding, and quick to help me in the way that benefited me the most. I am so happy to recommend Sound Advice!! Really really wonderful experience here!!

If I were in a super hero film; my power would be supersonic hearing. Everything sounds louder in…read moremy ears and I can hear conversations from what feels like a mile away: it is a blessing and a curse. Mostly a curse because the sense of sound has become aggravating at this point and offers too much stimulus (causing headaches!), I have misophonia and it requires me to wear ear plugs 24/7 when at home because I live in a loud area. Even stranger, is that I have tinnitus so you would think that the constant ear ringing would mute sound but no-siree! This ear plug wearing- habit (the putty swimmer's kind) means that I occasionally have teeny, tiny pieces of ear plugs that remain in my ear canals which then have to be removed using a traditional ear wax cleaning procedure. I try to do this once a year and being my previous doctor moved out of the area; I discovered Sound Advice and I am so glad I did! Sound Advice is the audiology practice of Dr. Beverly Lew housed in Burbank near the famous Milt & Edie's dry cleaners on Alameda/Pass (paid parking behind the building). Dr. Lew has over thirty years of experience with all things ear-related with a Bachelor of Arts in Communicative Disorders and Master of Arts in Audiology treating everything from hearing loss and hearing aid dispensing to tinnitus to handling the precious hearing of famous rock stars and their in-ear monitors. When it comes to ears and hearing... Sound Advice has you covered! Dr. Lew is truly the master class in audiology. I booked an ear cleaning with Sound Advice (this procedure isn't covered by health insurance and will set you back approximately $150) and arrived to a warm, inviting lobby with reading materials galore and a fully stocked snack stand with coffee, tea, water and snacks. The receptionist Monique even offered candy/chocolates. The energy at Sound Advice is very calming and doesn't feel like the usual clinical vibe at typical doctor's offices. As odd as it sounds (ooh, that is fitting!); Sound Advice is actually an enjoyable medical office. I met with Dr. Lew and she briefly consulted with me allowing me to tell her the state of my ears and my super hearing power. Dr. Lew is the first to EVER dive deep into the psychology and the medical prognosis of why my hearing is so elevated, the misophonia, my tinnitus and the possible solutions including Sound Advice making personalized ear plus which won't leave pieces in my ears. Dr. Lew is not only incredibly qualified and intelligent; but she is a beautiful soul inside and out and speaks to you as a compassionate friend making you feel truly cared about. She is genuinely one of the top three doctors I have ever met in my life and I have been to hundreds due to my multiple health conditions and illnesses. I am absolutely enthralled by this woman! I am familiar with the procedure to clean my ears/remove ear plug pieces but it was an even gentler experience with Dr. Lew who asks you every step of the way if you are comfortable and explains what she is doing while continuing the conservation to keep you distracted. We were done before I knew it and Dr. Lew even pampered me with some amazing scented ear oil that will keep ear plugs sliding in and out easily. The experience was so wonderful that I didn't even want my appointment to end! I wanted to hang out at Sound Advice! If you want MY advice, Sound Advice is THE place to go for all things ears/hearing in the SFV area (sorry, I had to do it!). The office is the definition of welcoming and Dr. Lew is one of my new favorite people. I will be considering the personalized ear plugs and will absolutely return for all my super hearing and tinnitus needs and will shout it from the rooftops recommending her - well, maybe not shouting because that is loud, especially to me.

Dr.O is the best of the best, if you need someone who puts patient experience first she is the…read moreaudiologist you have been looking for. She will work with you, listen to you and give you great options to address hearing loss. The office is nice and has latest technology. High recommend.

One of the best experiences I've ever had！ I came in an…read moreurgent with severe ear wax blockage and could barely hear for days. I had tried urgent care before, but the ear wash they do only made things worse. Dr. Angelica immediately identified the problem and gave me the right solution with real expertise. Within 30 minutes, my hearing was back. Everyone here was friendly, patient, and professional. If you're dealing with ear wax build-up or blockage, just come here!

Had to get a hearing and balance test done thanks to my vertigo. Dr. Piner was great. Super chill…read moreand friendly, he really took the time to walk me through the tests and explain what would happen so I was prepared. I really appreciated that, especially for the more uncomfortable tests. His front desk was very sweet as well. Glad I got referred to his office.

The secretary Patty is beyond belief rude , unprofessional and impolite. I called to get the result…read moreof my mother's test and patty told me it would be ready in a week and we will fax it to her doctors office. Good enough I made an appointment for three weeks later to make sure the result will be there. I took my mother to her doctor and the result was not there I called and left a message when the old woman (patty)called me she said we got busy and we finish it today and fax it to her doctor. When I told her this is so unprofessional she yelled at me and said what do you want me to do and hung up on me. Doctor Piner is a nice man. He needs to look at his secretary the way she treat the patients better.

Dr. Namazi was recommended to us by one of our doctors. Dr. Namazi is an intelligent, informed,…read morevery knowledgeable doctor with a sense of humor which made our visit very joyful. His staff are excellent too! I have ! mark because usually if the doctor is good the staff is not or the other way around. But in Dr. Namazi's case they are all excellent. Thank you Dr. Namazi and Staff for a great visit. Nadia and Massoud

I took my daughter to Dr. Ali Namazie for a rhinoplasty consultation. Dr. Namazie was kind and…read moreprofessional, and we appreciated the time he spent evaluating her and discussing potential surgical options. Unfortunately, I was very disappointed by the billing experience. During the consultation, Dr. Namazie examined the inside of my daughter's nose. I later received a bill for a separately billed nasal endoscopy, which I had no idea was being performed during the consultation. The paperwork I signed stated that there could be an additional charge if a nasal endoscopy was performed. However, I did not understand that the routine examination taking place during the consultation would be considered a separately billable procedure. At no point during the visit was it explained that a separate procedure was about to be performed or that it would result in an additional charge. I've taken my daughter to several other rhinoplasty consultations with surgeons in Los Angeles and have never been charged either a consultation fee or a separate procedural fee for the examination. Because of those prior experiences, I reasonably assumed that examining the inside and outside of her nose was simply part of the consultation. I contacted the office afterward to explain the misunderstanding, but I was told that because I had signed the consent form, I was responsible for the charge. While I understand their position, I wish there had been clearer communication before the procedure was performed so I could have made an informed decision. I was also hoping to see before-and-after photos of the surgeon's rhinoplasty patients, as every other consultation we attended included them. None were shown during our visit, which made it more difficult to evaluate whether this was the right surgeon for my daughter. I'm sharing this experience so other patients know to ask whether any examination performed during a consultation will be billed as a separate procedure and whether there will be any additional out-of-pocket costs before consenting.

The front desk reception is EXTREMELY RUDE (it was a male)! Was trying to make an appointment today…read moreand was giving me attitude about everything I was saying. Ended up not even making the appointment. If that's who you have working as your front desk I rather not even see the doctor.

No wait. Great care. My 94 year old mother needed her ears checked. She liver Dr. Armin. Great…read morebedside manner.