Dr.O is the best of the best, if you need someone who puts patient experience first she is the audiologist you have been looking for. She will work with you, listen to you and give you great options to address hearing loss. The office is nice and has latest technology. High recommend. read more

One of the best experiences I've ever had！ I came in an urgent with severe ear wax blockage and could barely hear for days. I had tried urgent care before, but the ear wash they do only made things worse. Dr. Angelica immediately identified the problem and gave me the right solution with real expertise. Within 30 minutes, my hearing was back. Everyone here was friendly, patient, and professional. If you're dealing with ear wax build-up or blockage, just come here! read more

I am very happy with services She is one of a kind They follow up and depending staff I been coming alt list 4 years no complain read more

As an 82-year-old Electronics Engineer with decades of experience in audio, aviation and military electronics; I approach hearing care with a deep understanding of the science behind sound and its related technologies. With that in mind, I can say--without hesitation--that Hearing Associates of Northridge, CA, and especially Dr. Angelica O'Boyle, are in a class of their own. Dr. O'Boyle is not only an extraordinary expert in the field of audiology, but also one of the kindest, most compassionate and patient professionals I have had the pleasure of knowing. Her commitment to thorough, individualized care is unmatched. She takes the time to listen, explain and ensure that every aspect of your hearing health is addressed with precision and empathy. Her staff reflects the same high standards--each is professional, respectful, understanding, and clearly dedicated to their work. They create an environment of trust and genuine care that makes every visit a positive experience. From a technical standpoint, the practice is truly impressive. Hearing Associates is equipped with the most advanced diagnostic and testing instruments I've ever encountered in a clinical setting. More importantly, they know exactly how to use them. It's not often I walk into a medical office and find myself admiring the technology--but here, the level of expertise and instrumentation is beyond exceptional. With my background, I'm often a tough critic--but instead, I'm a deeply satisfied and loyal patient who would never consider going anywhere else. I know with total confidence that when I walk through their doors, I'm receiving the best hearing care available anywhere. My highest praise and heartfelt thanks go to Dr. O'Boyle and her outstanding team. read more

They do a fantastic job adjusting hearing aids, explaining the process, and explaining the adjustment period and feelings involved. I avoided hearing aids most of my life because no one could ever get them done correctly. Now I can't live without them. If you have substantial hearing loss, you need someone that knows what they are doing, or you will not get the full benefits of the hearing aids. From a person with lifelong hearing loss.....you will never regret coming here. read more

I had a ear buildup for the past 2-3 weeks and they were remove and help me and told me it's not ear infection (thank god) and said do not use q-tips it will make it worse. And the office is very helpful small and clean read more

My MOM can hear now!!!!! Thank you Gigi and Nancy. You are the best. 15 minutes until closing time and we were walking in off the street. Mom is in town visiting and had trouble with her hearing aids. Just a few minutes later they were cleaned, fixed and paired to her phone. We purchased supplies for her model and went on our way. The ladies up front were nothing short of exceptional . Knowledgeable, kind, forthright and just plain happy to help!! 5 STAR RECOMMENDED read more

I finally received my hearing aids, and I'm so amazed by them. Dr. O'Boyle was sweet, caring, and explained everything very well. So, I have to say that minus the AWFUL insurance issue, I'm very happy with the quality of care I received from Hearing Associates read more

I would like to express my deep appreciation to Dr. O'Boyle. She has helped me tremendously with her professionalism and courtesy as well as the staff at the front desk. Throughout my life, for more than 25 years, I was a client of Sonus, and I wish I had found Hearing Associates earlier. Dr. O'Boyle made sure that I received the best care. If you are a patient or a parent of a patient, consider Hearing Associates. I promise, it's worth it. read more

Amazing care and attention to detail , we drive from Agoura. She spends time needed to make your hearing aids perfect. My husband wouldn't go elsewhere. Highly recommend Dr. Boyle. AAAA+++ read more

Dr. O'Boyle is both professional and personal. She knows what she is doing and goes way above what is required to help. She will work with you to get your equipment working the way you need. The staff is as friendly and professional as their boss. read more

So friendly and professional and explained everything perfectly and in detail asked if I had questions. They made me feel very comfortable both of the Ladies were so nice to me. I'm very happy that my Doctor referred me to them. I'm grateful for all their help and patience They are very kind read more

I'm really troubled thinking about how my hearing aid was working just fine 35 months into use, but Dr. O. still insisted I turn it over to her to "get a new one before the warranty ends." What I got back looked like my same old hearing aid -- no new packaging or anything else -- and then it stopped working three months later after the warranty period had already ended. At that point, I was told I could pay $400 to extend the warranty only another six months. I refused to pay that and started the process to get a new hearing aid all over again with a new doctor and new insurance. Do not give this office your hearing aid right before the warranty ends! If it's not broke, don't fix it! read more

The office staff and Dr. Jackie are amazing!! I had a very comprehensive hearing test done here. The audiologist really took her time to listen to ALL of my symptoms. Most doctors don't listen to your whole complaint but ears, eyes and brain are so vitally connected. Cannot recommend more highly. They are super stars!! read more

Insanely good! Great knowledge and care " across the board". So glad that I have my hearing aids and that I I have Hearing Associates for ongoing support! read more

I've been seeing Angelica for about 6 years I think. She is really wonderful. Everyone in the office is very helpful and efficient.

The staff was very helpful and very understanding when I didn't do a test the way I was supposed to. The young lady reloaded to restart it again. Thank you so much read more

excellent service, quality care, very caring and considerate. Friendly doctor and staff. I'm very grateful for everything and highly recommend their services. read more

First let me say Dr. O' Boyle is an exceptional doctor. I can't remember how we were referred but I'm so glad we found her! My daughter had a double ear infection a little over a year ago which caused permanent hearing loss and tinnitus. It was at that time we began going to Hearing Associates. Why do I think she is exceptional: 1) Dr. O' Boyle has a passion for her work; and you can feel it in her office. From sitting in on multiple appointments I can tell you she too suffers from hearing loss. She has LIVED IT and shares her experiences when making recommendations. 2) I'm very impressed that she is training the next generation of audiologists. On many occasions Dr. O' Boyle asked permission to allow students to sit in on our appointments, hearing tests, etc. These students were from CSUN and very grateful to share in on the real world experience. 3) On a more personal note, Dr. O' Boyle's energy level is something to be admired. It did not matter if we saw her first thing in the morning or we were the last patient of the day; she is HIGH ENERGY. You are going to get your money's worth... I assure you. We finally decided to purchase hearing aids and they are helping. I cannot thank Dr. O' Boyle and her excellent staff enough for everything they have done for my daughter. To anyone needing an audiologist or just a hearing test... look no further. read more

Consummate professionals,a Clinic with a very knowledgeable and professional audiologists.I had a great experience when I visited on 3/222/23 for a routine test. The Audiologist Jackie was very detailed and took the time to explain the test and what I need to do.Extremely pleased with the outcome. Recommend them to all who need assistance with testing or need to purchase hearing aids. read more

From the moment the office door was opened by the receptionist- she was friendly courteous and business-like. Then I met Angelica O'Brian. She may have changed my life. I had the wrong tulip domes for my hearing aids and she swapped out my filters. As a hearing aid wearer herself, she knew what I had been going through. Her expertise gave me great information on how to deal with noisy environments and restaurants. I also will have a poster on my door informing my students that I am very hard of hearing, and they must speak loudly. I am sure I am not the only educator who has a hearing issue. I came home so excited to tell my husband what I learned that he almost cried for.me. He knows how much I have been struggling lately. Thank you Hearing Associiates and especially Angelica. She was amazing , sweet , and so empathetic. Thank you Sharon Dtell read more

Just had my ears cleaned. Same experience. Excellence all around. Read my first review for details. Highly highly recommend. This office is so awesome. I like how good they are about covid measures, they really pay attention to safety. read more

Unfortunately I lost an expensive hearing aid and couldn't contact the original provider, so I called this company and I can't even tell you what an amazing experience it has been. Hearing Associates ran screening tests that my previous audiologist never ran, and they ordered a replacement hearing aid. They then re-ran hearing tests and refined the settings on both my new and old hearing aids to make sure they were working well together, and to program both hearing aids to provide me with the best hearing experience possible. And, the entire staff is so nice to work with! I would sincerely recommend this company to anyone who needs help hearing! I think they are great! read more

very compassionate, caring and thorough. Highly reccommend. Took much time and care, explaining everything.

Sorry to say, but I will never recommend this place to anybody, very bad service, the Medical Assistant did everything, even the Test, I never saw the Doctor, maybe because I am Hispanic ? I hear he is racist!. read more

I was referred here for my mom for her primary dr right when I called to make an appt and I have my mothers name right away the scheduler/receptionist asked if she spoke English I said no she doesn't she put me on hold cake back and said sorry we can't see your mom the Dr doesn't speak Spanish I was so mad I could not even believe they said this.. I called my Dr back and told them and the lady said apologized and stated this isn't the 1st time she heard them turn down a new patient due to a language barrier !!! I don't know who's running this business but this is so uncalled for. I only see stuff like this on TV not close to home .. Thumbs down don't go here very unprofessional and they don't take spanish speaking patients!!! read more

this office is very interested in their patients. They are very caring, knowledgeable, understanding of patients with a hearing handicap. Dr O'Boyle and her assistant, Evangeline take time to discuss your specific hearing problems. they give you solutions to solve your problem. Wearing hearing aids for many many years, this is the first office to willingly spend as much time as needed with the patient-not like so many offices that try to see as many patients as possible. As a user of hearing aids, Dr O'Boyle understands the problems and issues that arises wearing hearing aids. I give this office the highest accolades possible. i highly recommend this office. Dr O'Boyle has a great personality. she is easy to talk to and she really cares about her patients. meet with Dr O'boyle and you ill not go back to your present audiologist. read more

Had to get my hearing tested have a lot of ringing and some loss. This outfit does a great job very professional and they seem to know what they're doing extremely well. Ashley gave me the test she was very good very thorough and very friendly. They give you good information and present you with options they don't force anything upon you but they explain the benefits of the options. read more

I had my first appointment today with Dr. Boyle . If I can give this doctor 10 stars I would-- She was friendly -highly professional -incredibly knowledgeable- She was a treasure trove of info about my hearing issues Dana administered most of the hearing tests like a pro ( I forgot she was even a student ) The Dr took a lot of time to explain many areas of my hearing loss and she was a wonderful mentor to her student Dana who is there observing and also participating-- From the moment I walked in the office they were following very strict guidelines with the Covid pandemic.. I can't get over how informative she was and how knowledgeable she was when it came to explaining to me all facets of my hearing loss she not only was a teacher but she also was very nurturing and super professional..Dana was also great and I can tell she will become a great audiologist as well.. As I was leaving I saw a few very nice girls behind the front desk who were, equally friendly and very professional . The wonderful gal who did all my paper work was equally friendly and professional ....I knew her from a doctors office where she used to work... . all in all I was there almost 2 hours my experience was off the charts amazing ...anybody who's looking for an audiologist should not think twice and run to this amazing office.. Everybody there look like they enjoyed working there.. It's rare to find a doctors that's a model on how a medical office should be run ... read more

Dr. O' Boyle was recommended to me by my patient , a retired audiologist. She did not disappoint. Dr. Angela O'Boyle clearly has the expertise and the passion for making your experience very worthwhile. I have been on several audiologists appts with my mom and my husband and myself. The other places were just dispensaries of hearing appliances. They had limited knowledge and they were there to make the sale. Dr. O'Boyle cleaned the ears first before testing the hearing. She tested cognitive function. She gave several follow up appointments so that you would gain a great understanding of whatever hearing aid you got. She has all sorts of interesting contraptions to test the hearing aid to make sure that your prescription matches what you are actually hearing. The evaluation was comprehensive. Hearing Aides are an investment and if you are going to make the investment you want to go somewhere that will guide you and assist you so that you know you are on the correct path. I feel confident we have found our audiologist. read more

I've been going to Hearing Associates for several years. They are professional, they're responsive and they're friendly. Betsy Balcanceres is great. Dr Angelica and Dr Greg are both excellent! I highly recommend them if you are experiencing any hearing loss. read more

I have received top notch care since getting my first set of hearing aids there 6 years ago. Since my hearing is very different in each ear, the Audiologist (who also wears hearing aids) has been able to adjust and fine tune my hearing aids for optimum performance. She is extremely knowledgeable when it comes to dealing with insurance companies. I get all the benefits I am entitled to...regular hearing tests and new hearing aids. The office staff is great. On 2 occasions when I was having "problems" with my hearing aids, the office staff quickly fixed them. The Audiologist contacts my ENT doctor when appropriate. Parking is convenient and free. read more

Dr. O'Boyle and her assistant, Christine, were so nice! They spent time with me - easing my mind - when I stopped by the office several weeks before my test. Today I took the balance testing and Dr. O'Boyle was great -- patient, friendly, reassuring. During the most uncomfortable part for me, she helped me see it through, kind and encouraging, but never pushy. After...she explained what we'd learned from the tests and what the next steps are. She also made me feel welcome to ask any questions that might come up in the future. Thank you, Dr. O' Boyle and Christine, for bringing a caring and supportive attitude to my visit to Hearing Associates! read more

They diagnosed my hearing loss and helped me get a set of amazing hearing aids that sync up to my phone. I can't believe how loud I had the TV before! I used to have trouble with phone conversations at work, now it's much much easier to hear people. The Dr is extremely knowledgeable and passionate! She made adjustments to my hearing aids a few weeks later based on some things I noticed, and they sound even better now. read more

I have had debilitating vertigo for a year and had put off getting tested due to difficulty finding a provider that didnt act like they were doing me a favor taking my money to be treated, or flat out fabricating info. Dr. O'Boyle was great!! She was patient and explained everything she was doing and why before, during and after each test; including, how the equipment worked and how it was developed. She was able to give a preliminary diagnosis and prognosis based on my results right there. While its wasn't strictly good news, she left me with some treatment options that should alleviate some of my symptoms and allow me to be more productive on a daily basis and I was able to leave her office, hopeful. One little glitch in the visit was an incident with the receptionist on the phone. I thought she over-reacted in her response to a simple, easily fixed matter. I chose to take it as tho she was having a hectic day because When I arrived at the office everyone was pleasant and professional, answered my questions and efficiently processed my intake. Whatever that first individual's problem was, I do think she needs better public relations training as it almost changed my mind about doing business here and I would hate for such a good doctor to loose business because of one employee. I recommend Dr. O'Boyle and this office for ear related assessments (hearing and balance). The inside of the building and their office was comfortable and clean. There is plentiful parking behind the building and a good elevator. I dont have any info about their other services. read more

I've been unsuccessfully through numerous hearing aid providers. Hearing Associates and Dr. O'Boyle provided the best solution to resolve my hearing issues and offer creative alternative therapies. Dr. O'Boyle is extremely responsive and patient. I highly recommend this practice. read more

Make an appointment with Hearing Association and Im sure you'll get great results. i've had a terrible time with another facility trying to get hearing aids. I had been waiting 2 months for this to happen and they still haven't procured them. I had to shop around and find an office that I could go to. I called and talked to Christine and she was more than accommodating , Super helpful. I didn't have to wait on the phone and when I did leave a message it was returned right away. She even tried to get my records and found out my health insurance would not cover them. Christine even gave me a Phone contact for hearing aids for people who can't afford them.... Thank you Christine. read more

I had a test done about a yr ago, from the get go I didn't have a positive experience with the "office manager". She was very rude and wasn't helpful at all. I'm not one to bite my tongue but in this case I did, I had been feeling sick and just needed my test done. Unfortunately my ENT wanted the same test I had a year ago, repeated. My health insurance approved me at the same location. I was very hesitant to schedule an appointment because of my past experience and dealing with the office wasn't positive. The second time around wasn't any different than the first experience. The day of my appointment, I felt very ill and had to go to the Er. I called the office and had the pleasure of dealing with the very NEGATIVE, empathetic "office manager". The whole conversation we had was a blur, I was in the ER and the only thing on my mind was to get better. A few months later I tried scheduling the test my ENT needed done and the office manager was extremely rude to me and told me I had received a $100 cancellation fee and that she wasn't going to be able to schedule me for an appointment. She also told me I needed to call my referring doctor and have them submit another authorization to be seen else where. The whole time I kept asking her how and where can I go to submit proof that I was in the ER the day I had to cancel my appointment with them? She never answered my question and she just kept telling that my time frame to show proof was OVER!. The whole time the office manager was NOT pro active and instead of diffusing the situation, she hung up on me. I called back and my call wasn't answered. The second time I called I had to block my number..finally someone picked up and I was eventually transferred back to the very rude, office manager.. at this point I was very upset but not once did I ever cuss or called her out of her name. I questioned why did she hang up on me, she said because I was being "vulgar".. she kept repeating that I could no longer be seen there. At that point I didn't want to set foot in that office ever again, not after being treated in that negative, insensitive manner.. all I wanted was to be able to get get a hold of someone that I can show proof I was in the ER. I didn't want to get stuck with the $100 cancellation fee! I asked the office manager if I could speak to someone above her and she said there wasn't anyone above her except the doctor. I asked how to go about getting in touch with the doctor? She told me I could write a letter and mail it but after that anything else would be "out of her hands". After I got off the phone with her, I was very shaken up, I had bad anxiety.. I couldn't believe how unprofessional she was.. I didn't deserve to be treated in that manner. I called my health insurance right away and filed a grievance against them. It's horrible having to deal with my symptoms of being dizzy and foggy brain.. and to have to deal with a person like this over the phone , that's supposed to be of help and supposed to make it a positive experience but does the complete opposite.. just HORRIBLE !! If I could of, I would of given this place ZERO stars! Horrible experience.. especially if you're feeling ill don't even bother coming here. read more

I've had adult set hearing loss for about 25 years, and this is the best place I found for no nonsense friendly and reasonably priced hearing care. I trust and feel comfortable with the audiologist, Angelica O'Boyle. read more

During a recent visit, an inner ear test was needed to diagnose dizzy spells. The doctors were good, and the tests were thorough. However, the office was asked to check what the price was for the procedure, and they responded by saying that a followup phone call would be made by the office to give an estimated price, or the testing facility would give the price. No one called and the testing facility had no idea of what was going on. A month later, a fat bill arrives in the mail. This practices is called "Balance Billing" and is considered borderline illegal. BEWARE OF THIS OFFICE'S BILLING PRACTICES! Don't leave until you get an estimate of services in writing! read more