West Coast Floor Company

(11 reviews)

We had a very disappointing experience with Harry's Flooring in Napa. The installation quality fell…read morefar below professional standards, with uneven flooring alignment, poorly finished transitions, and visible damage left behind after the work was completed. Several areas look rushed and unfinished, and basic craftsmanship details were overlooked. Equally frustrating was the lack of professionalism throughout the process. Communication was inconsistent, and our concerns about the installation quality were not addressed in a satisfactory way. When you hire a flooring installer, you expect precision, care, and accountability -- unfortunately, that was not our experience here. I would strongly encourage others to carefully evaluate workmanship expectations before hiring. this place should be avoided!

We are pleased with our hardwood floors! Excellent service,…read moreand responsiveness. We did most of our business commumications long distance and it turned out beautifully. We purchased our wood floors at Home Depot and had our floors installed by Harry's. Jose was the main install engineer and we are happy with the final results. Harry's wife Rachel is the main office organizer and was helpful throughout the process. We recommend Harry's for any floor install. Support local small businesses.

Abbey Carpets Unlimited Design Center

4.0

(31 reviews)

Excellent job on my floors.. I recommend them highly. Very professional and knowledgeable. They…read morefinished in one day and cleaned up, it looks terrific.Very nice guys...I would hire them again.

Abbey Carpets has a great selection of flooring options and has a very helpful team. Shout out to…read moreLisa. The installation team, Sonny and his son, were exceptional. Super professional and great to work with. I am extremely happy with the our new floors and will definitely use this team for all future projects!

Carpet One Floor & Home

4.0

(26 reviews)

We walked in and there was a guy at a desk talking with someone. He looked right at us and not…read moreeven an acknowledgement. We had no idea what the various flooring was about and we browsed aimlessly for 20 minutes. No one ever offered any help. No one was around. We decided to leave and saw a woman at her desk. She looked up and then back to her desk. TERRIBLE customer service. There was NONE. We left and went to the Floor Store in Fairfield and it was fantastic! Never will ever enter this business again. Horrible!!

Andrew met us as we walked in to Carpet One. He listened to our query about hardwood floors,…read morefigured out the brand we were especially interested in, discussed details knowledgeably, and signed out samples for us to evaluate. We phoned him the next day to ask him a few more questions, which he was able to answer. We hope to purchase our flooring through Andrew. He was polite, knew brands well, and helped us immeasurably.

All About Floors

(63 reviews)

Very friendly, helpful and professional service. Their prices are great and they provide fantastic…read morequality installations.

Happy customer here! We thoroughly researched and compared other companies and their products…read morebefore choosing All About Floors. When Ulysses arrived to provide an estimate, he brought additional samples, which we were delighted to see. The selection is simply gorgeous and amazing! Our living room had old, worn-out carpet, and the new hard floor complements the adjacent family room perfectly. One thing we wish we had known earlier was to cover our furniture and the rooms next door to prevent dust from circulating throughout the house. Ulysses's team, Rick and Francisco, were professional, punctual, and experts in their field. They truly deserve major kudos! I relax and enjoy my new living room. I highly recommend that others compare different companies, conduct thorough research, and consider patronizing a local business like All About Floors.

Napa Floor Company

4.7

(15 reviews)

Napa Floor Company did my floors before I moved in about a year and a half half ago. They do get…read moretwo stars instead of one because they were able to get my house on the schedule before my movers came. That said, they did not do a great job with the floors. I have found gaps, a floorboard chipped, and ones that obviously just weren't laid in line with the others. I was also pretty unhappy with the quality of the floor material - but since I selected it from their options, that's on me (although they told me that they really only had one brand option which was this Cali bamboo vinyl) Photos attached. When they did my closets, the guy only came after hours and he was basically drinking the entire time. He was nice enough and did a great job on the closets, just very unprofessional. I contacted the owner Allen shortly after I had the floors done and he said he would send someone to fix them. Like I said, it's been a year and a half and I haven't heard anything.

Napa flooring Co. gave us a very competitive bid for our bathroom room floor removal and…read morereplacement which we accepted. They showed on time with two workers who got right to work, knew exactly what to do, and how to do it, very professional, laid down covers to protect interiors, collected the waste materials carefully, installed the new vinyl floor, baseboard, installed toilet, and completed by 5:00 pm. It was like watching a find oiled machine work, plus vacuumed cleaned all work areas like new. My wife was very happy and pleased, and now everybody is happy! Thanks Alan and crew A+++ job!

Valley Floors

(2 reviews)

Lance Linville and his crew at Valley Floors are the best. Bar none. I have used Valley Floors for…read morefour large jobs, both hardwood floor installation and LVP. They provide excellent craftsmanship and timely installation. Several of my friends have also used them and are most satisfied you want something done right, call Valley Floors.

Erin does a great job. Installing carpet, flooring. His work is amazing. He has done work at both…read moremy home and business.

The Floor Store

(299 reviews)

Alan made our experience at the Floor Store informative and easy. He showed us alternatives to what…read morewe thought we wanted and provided us with a great solution. The pricing was competitive. We picked up the flooring in two stages and the warehouse staff was helpful, friendly, and efficient.

A huge recommendation to Gustavo Guzman and his family. They completed laying LVP, baseboards and…read moresome carpet in our home, while we were living it, no small task. They were very methodical about how they approached it so that we had access to sleeping areas, kitchen, etc., before they left at the end of the day.Their experience was quite evident, I never worried that they were doing sub- par work. They arrived on time, worked together as a team and got it all done ahead of time. We had a moisture problem too that they had to deal with, very tricky but again they are experienced and did what needed to be done. we're happy with how it was laid, no worries about repeating patterns close to eachother. They're great communicators, worked hard, all with smiles and a sense of humor. Allen at the Floor Store was great too. We went in wanting a Cortec product, he also showed us alternative brands that he felt were good too. We never felt pressured to purchase just Cortec. he worked with us for about six months before we finally purchased, we never felt any pressure to hurry up. Matt & Margie W.

Pedro’s Flooring

(9 reviews)

Great job by Pedro's flooring. Calls and texts back very quickly. The value of their work is there…read more Gave us knowledge about upkeep, maintenance and cleaning. Could not be happier with the work that was done.

Pedro is the most clean and detail oriented contractor I have ever worked with. He is precise,…read morehonest, and cares as if you are family. I have enjoyed working with him and every day I enjoy his work on my floors. Can't wait to have him over to do my downstairs. The prices are decent and for the work that he does, he should charge more. Again, I would highly recommend Pedro!!

JC Carpet & Upholstery Cleaning

4.9

(292 reviews)

Alex and Dominic did a Great Job!!! Alex had some recommendations that we went with and the…read moreresults are amazing. Will recommend JC Carpets to all my clients, friends and family. Thanks

This was my first time using JC Carpet and Upholstery Cleaning, and I'm so impressed! Alex arrived…read moreright on time, was very professional, and took the time to explain the cleaning process before getting started. My carpets look incredible and the transformation is truly night and day. I'm so glad I decided to have them cleaned. Alex provided excellent service and amazing results! I will definitely be using them again and highly recommend them to anyone looking for quality carpet cleaning.

Blackney & Marsh Floors

(2 reviews)

HIGH 5'S and 5 STARS! STELLAR and THOROUGH! We called them…read morein dyer need. We wanted replace our beast of a commercial refrigerator. Once removed, saw major water and termite damage. Floor ruined! Could not place our new frig until we our floor was repaired. Called Brad. He was there the next morning. Accessed, and as it turned out happened to have the wood, that closely matched ours! YaY! And, wiithin the next week, laid the new area of the floor. My kitchen is back in working order! Thank You! Looks AMAZING!

Brad and his team just finished up some wonderful work in our home in Yountville. Beautiful work…read more Not only that they cleaned up and put back the baseboard moulding. They are a great company to work with. You will be extremely happy with the results!

Formation Stone Surfaces

4.4

(37 reviews)

Jannicke is fantastic. She found the right surfaces for our home transformation. She goes above…read moreand beyond at every stage, picking materials, designs, color coordination, and follow through all the way to installation. She referred us to excellent fabricators at Diamond Stone Surface, who nailed the layouts and installation. And she is a such a pleasant person!

Put money down for 4 slabs of quartzite and out of the blue (after 4 weeks) we were told very…read morerudely by a sales associate Pam that she had sold the slabs months ago. And to boot we still haven't gotten our refund back - now having to chase down the owner. Worst experience ever - especially due to how we were treated .

Harry's Carpets

(11 reviews)

We had a very disappointing experience with Harry's Flooring in Napa. The installation quality fell…read morefar below professional standards, with uneven flooring alignment, poorly finished transitions, and visible damage left behind after the work was completed. Several areas look rushed and unfinished, and basic craftsmanship details were overlooked. Equally frustrating was the lack of professionalism throughout the process. Communication was inconsistent, and our concerns about the installation quality were not addressed in a satisfactory way. When you hire a flooring installer, you expect precision, care, and accountability -- unfortunately, that was not our experience here. I would strongly encourage others to carefully evaluate workmanship expectations before hiring. this place should be avoided!

We are pleased with our hardwood floors! Excellent service,…read moreand responsiveness. We did most of our business commumications long distance and it turned out beautifully. We purchased our wood floors at Home Depot and had our floors installed by Harry's. Jose was the main install engineer and we are happy with the final results. Harry's wife Rachel is the main office organizer and was helpful throughout the process. We recommend Harry's for any floor install. Support local small businesses.

Hearst Hardwood Floors

(18 reviews)

Mike and his crew installed laminate throughout our home some time ago. Water damaged a portion of…read moreour kitchen floor recently. Mike responded quickly for the repair. The skill and workmanship by his repairmen was exceptional. Can't recommend them more highly. Thanks for a timely response and excellent workmanship.

We hired Hearst Hardwood Floors to replace old carpeting with new flooring. The two-man team that…read moredid the work was amazing--professional, detail-oriented, knowledgable, and most importantly experienced. The results are amazing. Do not hesitate to hire this company. It is the best! One little note, be patient if you have a question. They are busy, but they are reliable and well worth any wait.

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Susan S.

0

1

0

5 years ago

Casey and his team were amazing. I had talked to other floor companies before West Coast about refinishing my hardwood floors and they were all skeptical about the age of my floors and did not want to take on the job. I'm so thankful I found West Coast Floor. They did a beautiful job and I couldn't have asked for more. read more

West Coast Floor Company - flooring - Updated August 2026

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Hearst Hardwood Floors

(18 reviews)

Mike and his crew installed laminate throughout our home some time ago. Water damaged a portion of…read moreour kitchen floor recently. Mike responded quickly for the repair. The skill and workmanship by his repairmen was exceptional. Can't recommend them more highly. Thanks for a timely response and excellent workmanship.

We hired Hearst Hardwood Floors to replace old carpeting with new flooring. The two-man team that…read moredid the work was amazing--professional, detail-oriented, knowledgable, and most importantly experienced. The results are amazing. Do not hesitate to hire this company. It is the best! One little note, be patient if you have a question. They are busy, but they are reliable and well worth any wait.

Carpet One Floor & Home

4.0

(26 reviews)

We walked in and there was a guy at a desk talking with someone. He looked right at us and not…read moreeven an acknowledgement. We had no idea what the various flooring was about and we browsed aimlessly for 20 minutes. No one ever offered any help. No one was around. We decided to leave and saw a woman at her desk. She looked up and then back to her desk. TERRIBLE customer service. There was NONE. We left and went to the Floor Store in Fairfield and it was fantastic! Never will ever enter this business again. Horrible!!

Andrew met us as we walked in to Carpet One. He listened to our query about hardwood floors,…read morefigured out the brand we were especially interested in, discussed details knowledgeably, and signed out samples for us to evaluate. We phoned him the next day to ask him a few more questions, which he was able to answer. We hope to purchase our flooring through Andrew. He was polite, knew brands well, and helped us immeasurably.

Benicia Floor Company

(37 reviews)

Benicia Floor Company was a joy to work with. We had carpet and wood installed and extremely happy…read morewith both results. Wayne and Ryan are both very welcoming and professional upon entering the store. Communication was superb with the ordering process, arrival of our floor selection, and scheduling of installation. The company that Benicia Floor Co. contracted with (J&A Hardwood Flooring) to install our floor was amazing! Very professional, paid attention to every small detail during installation and a joy to work with. We would rate both Benicia Floor Company and J&A Hardwood Flooring a 5+ Star Rating.

Great customer service, installers for a really great loving my new carpet in the bedroom. Can't…read morewait to do the rest of the house.

Floors on First

(65 reviews)

We had a fairly small area that needed new carpet and flooring, but Rich and his team were as…read moreattentive to our needs as if we had a major remodel. He had great recommendations that fit our budget, and we are very happy with the results! Highly recommended!

My mother used them for her home in Fairfield the flooring quality is great they were also super…read morefast and efficient.

Final Touch

(9 reviews)

Carlos is a true professional. Always friendly, personable, patient, and happy to answer very basic…read morequestions I had. Carlos is knowledgeable and can give a detailed explanation of what his approach would be. He does quality work. I highly recommend Carlos for any flooring job.

Very happy with my floors!!! I had a specific color in mind, and Carlos and his team made a few…read morecustom samples for me until I found the perfect shade of gray. Overall, it was a positive experience from start to finish. This company is honest, friendly, transparent, great pricing, and produce high-quality work.

Valencia Hardwood Floors

(8 reviews)

Great work, and they were very honest with what I should do. Jaime helped advise me and was able…read moreto see my house within the same day that I called. I did a maintenance coat in most of the house and refinished the hardwood kitchen floors. They look fantastic! I will definitely call them again when I need the floors refinished again. They also install laminate (which I didn't know), but I would have asked them to help with that as well. They are very responsive over text and phone which I appreciate.

Absolutely amazing work!! Floor in family room looks better than it did when new 40 years ago…read more Very pleasant workers.

The Floor Store - Fairfield

4.4

(14 reviews)

Good selection of flooring materials. Willie helped me pick out luxury vinyl tile for my kitchen…read morethat was helped bridge the wood floors on either side without competing with them. He listened to my concerns and came up with a great solution. His communication with me during the purchase and installation process was exemplary. Happy with the installers, too. They also communicated well, and were professional and efficient in their work.

I had been looking for new bamboo flooring for the entire front of my house when I saw a moving…read moresale from The Floor Store. I am a disabled women approaching 70 who primarily uses a walker in my 2100 sq ft house. I bought the house from a widow whose husband was disabled, therefore there are no raised moldings (or transitions) in my home making my walking easy. When I placed my order I specifically requested NO TRANSITIONS, which was a big part of why I bought my flooring here and is in the contract. However as they put in the flooring they installed these raised transitions which are like speed bumps for me which is dangerous for me. When I called to complain I was told they were working on it. I have been given the run around since this March with no results except empty promises. Every time I hobble over one of these I get completely stressed out and fear falling. I don't feel comfortable accessing the exit to my house because there are two speed bumps which has removed my ability to enter and exit my own house independently which they are aware of. Now I regret spending my $8,700 there. I feel as if I have no other options but to sue. I had to sue a bank and insurance company (and won!) so I know what a lawsuit entails and will do that if they don't address this. This is a warning to anyone buying flooring here. They do not keep their promises even when they are backed by a contractual agreement. If I could give them a no star rating I would have. Buyer beware.

All About Floors

(63 reviews)

Very friendly, helpful and professional service. Their prices are great and they provide fantastic…read morequality installations.

Happy customer here! We thoroughly researched and compared other companies and their products…read morebefore choosing All About Floors. When Ulysses arrived to provide an estimate, he brought additional samples, which we were delighted to see. The selection is simply gorgeous and amazing! Our living room had old, worn-out carpet, and the new hard floor complements the adjacent family room perfectly. One thing we wish we had known earlier was to cover our furniture and the rooms next door to prevent dust from circulating throughout the house. Ulysses's team, Rick and Francisco, were professional, punctual, and experts in their field. They truly deserve major kudos! I relax and enjoy my new living room. I highly recommend that others compare different companies, conduct thorough research, and consider patronizing a local business like All About Floors.

Devine Construction

(9 reviews)

Joe and his team helped me remodel my kitchen, master bath, laundry room and pantry. They have gone…read moreabove and beyond in providing excellent service and quality work. Joe has paid close attention to details to make sure the project goes as planned and is well thought out. I have been impressed at how clean they keep the construction areas and how polite and helpful their crew is. Devine Construction has been dependable and timely, and has given me top notch work at a fair price.

Joe and his crew demolished my 30 year old redwood deck and replaced it with Azek by Timber Tech…read more Joe had great design ideas. They did a superlative job! Conscientious with remarkable attention to detail! They kept working til every small detail was complete.

Harry's Carpets