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    Hearth & Home

    4.3 (29 reviews)
    Open 10:00 am - 6:00 pm

    Services - Hearth & Home

    Fireplace cleaning

    Fire heating system conversion

    Fire heating system inspection

    10 More Services

    Fire heating system installation

    Fire heating system repair

    Chimney installation

    Fireplace installation

    Fireplace insert installation

    Heating stove installation

    Outdoor fireplace construction

    Chimney repair

    Fireplace repair

    Fireplace insert repair

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    Recommended Reviews - Hearth & Home

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    We recently had a Blaze King wood burning stove installed. The people in the office were very helpful. They helped us decide on the stove and the options based what we were looking for and city codes. I can't say enough about the installation crew. They were friendly, respectful, and protected our floors and furniture. They were able to modify the placement of the stove from the wall to the corner. I highly recommend them!

    Could not be anymore dissatisfied with this service. The staff is rude and unhelpful. We were told that the installers would be able to take care of everything involved in installation of the fireplace and surround, and they were not. Then, the installers (though professional upon first installation) did not install the four sided surround that i asked for, and was told I was going to receive, and paid for. Upon questioning why we didn't receive the service that we were paying for, a staff member complained about the attitude they were receiving from us. Next, (because it only gets better from here, folks), I emailed their office personnel not once, but twice before I received a response. I gave them two options: either give me the product/service that I was paying for, or give me back my deposit and pick up your equipment. They responded almost a month later offering to fix it. Then two weeks after that (now a month and a half after it was supposed to have been installed correctly the first time), the installers came back. They came back unprepared and cutting metal freehand in my yard, as you can see in the pictures below. The work was sloppy, and the effort was minimal. Overall, this company is generally disappointing. No one seems to really know what they're doing, and the services that they offer are suffering because of that. I would NOT recommend going through them if you would like a professional experience.

    Custom Lenox Gas Fireplace

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    4 months ago

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    Debi S.

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    9 months ago

    Great service and very friendly staff. They know there stuff. We will call again if needed.

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    8 months ago

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    10 months ago

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    2 years ago

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    Debi S.

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    3 years ago

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    Debi S.

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    2 years ago

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    Debi S.

    Thank you for your review! We appreciate the positive feedback

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    3 years ago

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    7 years ago

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    7 years ago

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    7 years ago

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    4 years ago

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    7 years ago

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    7 years ago

    Their cleaning service is outstanding. They even give you tips and tricks on how to keep your fireplace looking better for longer.

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    5 years ago

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    9 years ago

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    Debi S.

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    6 years ago

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    Debi S.

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    9 years ago

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    5 years ago

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    8 years ago

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    9 years ago

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    13 years ago

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    8 years ago

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    12 years ago

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    Debi S.

    Thank you!!!

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    8 years ago

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    Debi S.

    Thank you, Yvonne! We're so happy you're enjoying your new stove.

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    8 years ago

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    Debi S.

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    15 years ago

    Great products and excellent installation of our new gas fireplace insert. Really warm, friendly people to work with.

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    Review Highlights - Hearth & Home

    Jeanette and Michael did a great job coordinating a last minute inspection for me.

    Mentioned in 3 reviews

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    CPI Plumbing, Heating & Cooling

    CPI Plumbing, Heating & Cooling

    2.4
    (107 reviews)

    Did not use them. Had a couple quotes to remove and replace 2 shut off valves, which required no…read moredrywall cuts and only required to unthread, they wanted $850 for that service which was the highest quote I have seen for 30 minutes of work. They also presented full box replacement ($2000) and wanted me to sign up for a membership which added an additional $100. Obviously I said no. Go somewhere else, there is better experience for a real value out there.

    Accessed a free full-house plumbing inspection offer. Really good customer service on part of the…read moreplumbers and the staff. So A+ on all that. But ... expensive. Clearing a sluggish (not fully clogged) kitchen sink drain cost over $500. Could another plumber have done it cheaper? Probably. But CPI was there, had the equipment, and that saved me having to shop around and hassle with scheduling. Could I have bought the powered snake at Home Depot and done it myself? Sure, for $200 or more, but there's no Home Depot (or Lowe's) nearby and I would have used the powered snake probably once every 10 years and had the hassle of learning how to use it and then finding space to store it. Could I just have used the manual snake I already had? Yes, but not as effective and could have damaged some of the piping. So ... cost over $500 but they were right there with good equipment and saved me hassle. Importantly, the plumber was fantastic. Invited me to shadow him. Answered lots of questions -- I learned a lot. He also tweaked a few things that didn't end up on the bill. Showed me some tips and tricks for the future. Again, A+ on quality and customer service. Pricing was the only concern, and that's set by the company, not the workers. Also, they found one major problem that had caused water damage. But after stopping that leak, they referred us to a company that gave a high bid to dry the damage -- a bid that was around $2K more than a competitor company. So I'd give 5 stars / A+ for communication, customer service, professionalism, quality of work, great staff and plumbing technicians, helpfulness, etc. But 2 or 3 stars for price competitiveness. So 4 stars overall. They do offer membership discounts and other things -- but a discount on a high priced service can still be high. Nevertheless, their work was top quality and the customer service was great. Sometimes it's worth it to pay premium prices for that peace of mind. My general advice: If it's not an emergency, get at least two quotes. And before any plumbers arrive, research reasonable charges for things like snaking a drain, replacing appliances, etc. Then be clear in your own mind on how you want to balance cost, company reputation, quality of work, Yelp reviews, you name it. Will I go through CPI again? Sure. Good company and you get what you pay for.

    Hearth & Home - fireplace - Updated June 2026

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