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    Heartland USA

    1.0 (3 reviews)
    Closed • 8:00 am - 5:00 pm

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    5 years ago

    Don't buy from Heartland USA bad bad service!!! Lenny is a joke it took 5 months to get my stuff DONT BUY FROM HEARTLAND!!!!

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    6 years ago

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    6 years ago

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    Lifestyle Cycles

    Lifestyle Cycles

    (284 reviews)

    $$

    This place is bad ass. They got everything from A to Z. Very friendly staff and a great atmosphere…read more Huge shoutout to candy and Erica for helping me pick out my new Simpson helmet. All around 5's

    To be completely honest, I was ready to leave a 1-star review after my first visit…read more The cashier was the only bright spot during my time in the store. Unfortunately, my experience with the service department was the exact opposite. They came across as uninterested and acted like helping customers was an inconvenience. If you work in customer service, making customers feel welcome should be part of the job. A few days after my purchase, I received a text asking for feedback about my visit. I didn't hold back--I explained exactly how disappointing my first experience had been. Within minutes, I received a phone call from someone at the store who genuinely wanted to understand what happened. That immediately got my attention. I explained that I had driven over two hours because I had previously made an online purchase that went perfectly, and it gave me enough confidence to visit the store in person. I also shared my concerns about how I was treated by the parts department. He listened, apologized, and told me he would bring the issue to management because he genuinely cared about making things right. To me, that's what great customer service looks like. Anyone can make a mistake, but not every business takes the time to listen, follow up, and address a customer's concerns. On top of that, they have competitive prices and a great selection in stock. Because of the way they handled my feedback, I wouldn't hesitate to make the two-hour drive again. Hopefully, the service department improves, because the rest of the experience and especially the way management responded earned my respect.

    Orange County Honda Kawasaki - Satisfied customer

    Orange County Honda Kawasaki

    (128 reviews)

    Leo loved the rhythm of a morning ride, especially the quick three-mile, ten-minute trip from his…read morehome in Brea to the showroom floor of Southern California Motorcycles. With a rich inventory of premium brands, this local hub was the perfect escape to talk shop, check out the new arrivals, and sip espresso. Be Aware.... Beware !

    Purchased a brand new white 2025 Ninja 500 ABS today and saved $1,300 thanks to OC Honda Kawasaki!…read moreI got tired of sifting through all the clapped out or overpriced Ninja 400s/500s on FB Marketplace and OfferUp. Didn't want to settle for a color I didn't want and would ultimately end up changing anyway which would cost me more money. Anyway, why the 1 star review? I walked in this morning and spoke to Dwayne, one of the salespeople (or manager?). Extremely dismissive, short, rude, and clearly very uninterested in engaging with a serious buyer. Seems like attitude is an issue here based on previous reviews. All good though! He told me to basically kick rocks and go back to Bert's so I did exactly that! Not even an hour later after speaking with Dwayne I purchased my Ninja 500 at a steal of a deal over at Bert's. Bro's KPIs and metrics must be SOLID this month to let a sale walk out at the last day of the month. This was my second time at Bert's and both experiences were awesome. Lots of toys to look at, awesome pricing, and more importantly, excellent and friendly service the moment you walk in. This would've been my go-to place if I ever needed service or parts, but I'd rather ride/drive elsewhere than put up with the bullshit here. Oh, and if you hate your job bro, try doing something else. Don't get mad that you have to do your job when customers walk in. You're literally in sales/retail.

    Bert's Mega Mall - My new Moke from Bert's!

    Bert's Mega Mall

    (1.9k reviews)

    I had an excellent experience purchasing my new Suzuki GSX-8T from Bert's Mega Mall…read more A special thank you to JR, who was great to work with from beginning to end. He took the time to work with me, communicated with me throughout the process, and put together a deal that I was happy with. I never felt pressured, and I really appreciated the way I was treated. The entire team at Bert's made the buying experience easy and enjoyable. They gave me a competitive price on the bike and made me feel like they genuinely wanted my business. The best part came when I rode the bike home. The GSX-8T exceeded my expectations. By the time I got home, I knew I had made the right decision. I absolutely love the bike. Thank you to JR, the management team, and everyone at Bert's who helped make this happen. I couldn't be happier with both the motorcycle and the experience. Five stars from me. I would definitely recommend Bert's Mega Mall and especially JR to anyone looking for a motorcycle.

    My partner and I came in to look for a motorcycle that was listed on their website and to go to the…read moreparts shop for a helmet. The sales people were not pushy and allowed us to browse the motorcycles. Unfortunately, we did not see the bike that was listed on their website and went straight to the parts shop. The guy helping us at the helmet section (I forget his name but it could be Xavier?) was easy going and let me browse the selection without breathing down my neck and was able to answer my questions when asked. So, where did it go wrong? When his coworker (some young, white kid) decided to jump in to help and then talked back to my partner regarding a display item vs open box item, which was uncalled for and completely rude as hell. We still ended up purchasing a helmet since I really needed one for some plans later in the day. I made sure I spoke to Xavier (I'm sorry if I got your name wrong but I'm pretty sure that's the name that came up when I was paying at the front) about the item I wanted in case he gets some sort of credit for helping out. And kid, there IS a difference between a display item and an open box item. I'm not sure how my partner's question triggered him to answer with such attitude lol. Like it isn't stressful enough to decide which helmet to purchase??

    SoCal SuperBikes - Bikes

    SoCal SuperBikes

    (53 reviews)

    I had no idea this place was literally 2 minutes away from my home. I needed to install a new…read moreexhaust on my ninja 650 and this place took care of me. My yoshimura exhaust sounds amazing. I would definitely 100 percent recommend this place! We be coming back for all my services. Sincerely Miguel Michael Torres

    UPDATE: They are currently undergoing a lawsuit…read more Actually fraudulent company. So they used to be called SoCal Superbikes. Now they are Finito Motorsports. Their testimonials on this new website are for this SoCal Superbikes. They allegedly are owned by a different person now and are a completely different company -- according to them. I placed an SC Exhaust order for my bike and planned an install with them back in early February. I paid for the exhaust to reserve the order which amounted to just over $2000. They said they received the exhaust in early March, and to plan a day for install. We had some back and forth over the phone to plan a day to get the install done, but between my work schedule and their upcoming 'relocation' we couldn't get a day planned in the next couple weeks. They said they would call back when the relocation was complete. Fast forward 2 MONTHS I send an email for an update. No response. Two weeks later I send another email. Nothing. I decide at this point this is not a company I should do business with, so one or two days later I ask for a refund and to cancel everything. Nothing. One month later, they message me saying they are now Finito Motorsports and to talk to them now to move things along. The person messaging me is still the same Anthony Nguyen, unless this is an alias for their chat representative or maybe an alter ego for whoever is communicating with their customers. They literally have my order number as the subject line of this new messaging chain, implying my order is still something they are honoring as long as it means I am continuing to do business with them. I ask them for a refund and to cancel the rest of the order, and they all of a sudden say they are a NEW company with a NEW owner at a NEW location. Fun fact: SoCal Superbikes Corporation used to operate with the branding Metonic Riders. Metonic Riders LLC does business as Finito Motorsports. They have at least shared assets, which means they are responsible for outstanding contracts from the acquired corporation. Otherwise, this is fraudulent conveyance and a breach of contract. Do not trust this fraudulent company.

    Heartland USA - motorcycledealers - Updated September 2026

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