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Heat & Cool Air Zone

5.0 (2 reviews)
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Express Refrigeration Heating & Air

Express Refrigeration Heating & Air

4.8
(227 reviews)

Really happy we found this company. Our unit was leaking and I had gotten a quote from a different…read moreAC company quoted $1,200 and 1-2 hours of work. It felt high, so I got a few other opinions. Express quoted 600-800 but I really appreciated how genuine the owner was about the work scope, so we had them take a look. it ended up being 780 plus tax so 835, which is outside of the quote but not unreasonable. and obviously 50% cheaper than the first company. These people seem trustworthy and I would recommend them.

If my husband were still alive to advise me, I would have used a credit card. I would have asked…read morefor a written guarantee. I would have asked for pictures. But I was cold! And the company, Express Refrigeration Heating and Air, had great reviews! They offered to install a new part for my non-working gravity heater the next day at $3,700.00 and orally guaranteed it for 10 years with the promise of a fix for two years after the installation if anything went wrong. Shivering, I happily accepted the word of the technician. I am repenting in leisure. When the work was done, and the technician, Zack, told me that, if I wrote a good review on Yelp, they would pay me $25.00----in the form of a gift certificate to eBay, Amazon or an online company of my choice---I got a different idea about all those great reviews. The heater stopped working 6 months later. Fishing out the invoice, I saw there was no written proof of a guarantee. I took the tech at his word and hadn't checked. Again, I was cold! When, after many calls and an email, David dispatched a second tech from Express to assess the problem, he told me that water was dripping on the new part and that the water had ruined it. He charged me $80.00 for coming out, saying the failure was my fault. None of this was written down. The technician said he could get me another part for $3,700 or install a different heating system for $15,000. Either way, he said, the $80 would be applied. Now the nickel drops. The dawn breaks, and I hire an inspector to tell me whether there is a leaking pipe that I need to repair. The inspector told me there was nothing leaking on the new part, in fact there were no water pipes anywhere near the furnace, only gas pipes. He also said that the technician had installed a red bypass wire, a temporary fix at best. So this review. To alert others. 1. Ask for a written guarantee. 2. Use a credit card so you have recourse. 3. Read the invoice before you sign. 4. Ask to see a photo of the area. 5. Do the opposite of what I did. I'm still cold. P.S. to Cassandra, business mananger, who left a note after this review. This is not a mistake. My invoice number is 4623 and I saw Zack on November 4, 2024. I saw the second technician May 30, 2025. I am happy to talk to you. My phone number and private name is on the invoice. If you are unable to find the invoice, send me your email and I will quickly email it to you.

So Cal Air

So Cal Air

5.0
(437 reviews)

I recently had So Cal Air replace my entire HVAC system, including both the outdoor unit and the…read moreindoor air handler. I could not be happier with the experience. From the initial consultation through installation, Menooa and his team were professional, knowledgeable, and easy to work with. They also enlarged one of my return air vents to meet the higher airflow needs of the new HVAC system. The work required widening the opening in the ceiling and installing a new return grille. The crew handled it neatly and professionally. When they finished, it looked like new. The new system is working great, airflow is noticeably improved, and the entire project was completed fast and as promised. It's not often that a major home improvement project goes this smoothly. I would recommend So Cal Air to anyone looking for HVAC installation or replacement.

I have been having issues with my HVAC for years, where there has been a musty smell, despite an…read moreannual maintenance being in place. So I decided to try a different company for this maintenance. The experience was beyond what I expected. The appointment was made with ease and all my questions were answered with patience and clarity. Robert came to do an inspection and showed me photos of the state of my system. There were areas that had clearly not been cleaned properly previously. He did a thorough inspection, and cleaning and went above and beyond. He was knowledgeable, respectful and his work ethic was excellent. I could smell the difference for the first time in years and the house finally no longer had a musty smell. It smells fresh and clean. I can't say how grateful I am. Thank you So Cal Air and THANK YOU, Robert!!!

Heat & Cool Air Zone - hvac - Updated July 2026

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