Have used Tim Stivers and his team for over 5 years. Quality service and great attention to detail.......

I'm writing this review after several months after they have come and serviced and changed out my filters, to have another company come out to fix some other issues I have with my heating to discover they jammed a completely different sized filter into my vac system. I guess its not such a big deal, but after paying them $300 to come out bi yearly, I have a feeling that the other stuff on the lists of checkups, has probably not done either. yeah , never again... learnt my lesson read more

Tim Stivers Heating and Air Conditioning - filter is obviously to big - Heating & Air Conditioning/HVAC Near Me - Los Angeles, California

Let me be as clear as I can...AVOID THIS BUSINESS AT ALL COST. Please read the other one star reviews before thinking about using his services as my case is not unique. I had Tim work on my AC/Heating unit for which he charges A LOT to just come out and diagnose but on top of that I was told it was a $6800 fix to a cooling coil. I went ahead and scheduled the service and the unit never worked properly again. I called him back and his "best guy" couldn't work out what was wrong but still they charged me another diagnosis fee. His solution was to bring back this guy (who couldn't work it out the first time) and a colleague for which Id be charged double to diagnose as two people needed to come out. I was also told it would be 3.5k to open up my ceiling to see what was happening as it was such a difficult case. Needless to say I felt like I was being scammed so I called another AC company. They charged nothing to diagnose and within 10 mins told me it was my mother board that had gone out and it was a quick $350 fix. They also mentioned that the $6800 "fix" should never of been done on an old unit as you could have replaced the entire thing with a new one installed for 7k. When I called Tim on this his incredible customer service consisted of him screaming on the phone at me telling me to go and use that company instead then and that his guys would come and take back their cooling coil. This man should not be in customer service of any kind. In my opinion he is knowingly fleecing unsuspecting customers. He should be ashamed, any other AC company will be better trust me. read more

Satisfying me is tough. I am detail-oriented and specific. So ....Tim and his crew have been servicing my system for about a year, but finally it came time to replace my old HVAC system with a heat pump. They did a FANTASTIC job. They were fast, knew their stuff, and very neat. I cannot recommend them more. I always say the best resource a homeowner can have is a good rolodex (I'm aging myself) and these guys are one number I'll hold onto forever. Honestly simply excellent. read more

We have had everything that Tim has installed need to be repaired multiple times. He does not take criticism well. In fact, he called and yelled at me when I said that I wouldn't pay the bill until the work was complete, which is totally reasonable thing to say. No one should have to pay if the product is not repaired, plain and simple. He is expensive, rude and unreliable. There are better HVAC companies... save your money and time. read more

Save yourself a headache and use a different company. The owner of this company is disappointing to say the least. They are Merging with a different company which we hired and thought that we liked but were sent Tim's crew who repaired nothing but sent a bill for $380. Diagnostic bill agreed upon was $230 Hmnm smells fishy. We are replacing 3 combination units this year but will not use this company. read more

I paid $135.00 for him to repeat to me what I already had told him was the issue. Gave me an estimate that was $1000 above anyone else who saw my unit. Thank you for making my decision easy. read more

This company was an ongoing frustration. They came to our place a half dozen times, racking up site visit and equipment charges, and always mis-diagnosing the problem. Their fixes would last between two days and two weeks and then the problem would be back. The last time they charged us thousands of dollars for new equipment which a subsequent HVAC company told us was probably unnecessary. And they fixed the problem for about 1/10th of what Stivers was going to charge us next. Avoid. read more

STAY AWAY - OVERPRICED AND RUDE TOO?!?! Unfortunately my building has a very tricky A/C system that is very rare, and not many people know how to work it. Tim Stivers uses his knowledge of this particular system to overcharge for his work and to take a rude tone with clients. The unit that he installed stopped working a couple weeks after the job was complete (granted, Tim didn't do the work - he sent someone else to do the work; so maybe when Tim does it, it gets done right - I'll give benefit of the doubt). I waited to have him come fix it because I was about to start on a home remodel that would mean disconnecting the system for work anyway. When it finally came time to hook the system back up, he agreed to come take a look and I thought he would make good on his overpriced job... I was running late for our appointment, and instead of waiting for a few minutes (sorry, it was 12 to be exact, when we still had 45 minutes left on an hour window for the appointment), he turned around and drove away. He then called me "loco" and told me he would have to charge money because he thought it was strange to wait for my home construction to be done before asking him to come look at it. Whaaaat??? I've never been spoken to so rudely by a contractor (and Ladies - let's just say it sounded like he was doing a lot of MANSPLAINING to me gah). read more

Tim Stivers is kickass. His bids were clear and he was really helpful explaining every part and piece I would need. I have an entire education on how heating and cooling work. His men were the first guys whoever worked on my house to show up on TIME. Tim checked in and kept his word on every aspect of the job. It was nervewracking for me because my heating broke just as the LA January coldspell hit and I was without heat. But Tim provided me with 3 space heaters to do the job. He said it took the pressure off him. Before Tim I was living with such an antiquated heating system that I can see now it was a joke. I feel like I got a rolls royce for heating and air now. I highly recommend Tim and his guys. read more

Well Tim, two stars for taking my call and showing up. Unfortunately your price was double the price I got from Pros 360. The amount you wanted to hook up a small residential compressor is astronomical and robbery. read more

They do a good job but over the years their customer service has been lacking -sometimes rude. Also, the prices have jumped extremely high in last few years. read more

Tim Stivers is not to be dealt with. On July 1, 2014 my AC was leaking. So I decided to call Tim to come and fix my problem. Well one of his workers came changed a pipe and said no more leak your total is $375 in which I paid. After running my AC unit again the leak continued. After calling him back and leaving numerous messages never called me back. After a month later I called again and they came to try to fix my AC leak, in which they didn't, couldn't find the leak. So they told me that for their services was another $175. And I refused to pay them because the problem was never fixed. When i spoke to him personally he told me to take my business somewhere else and hung up at me. (Wtfuck) so basically he took me for $375 and my AC unit is broken. No No No on Steal Stivers. Karma is watching! read more

By far one of the best heating and air-conditioning professional in Los Angeles . Great customer service , very knowledgable and very resourceful when it comes practical and budget friendly solutions . I have worked with Tim a couple of times over the years and can highly recommend him . read more

I own an apartment building and we are having some issues with gas furnaces. I called him to inquire about inspecting the units, and repairing any that need repair. Sort of an annual safety inspection, what the experts recommend you do every year. Tim was very quick to call me back, leave a voicemail, text even!! He could even swing by this morning! Great!!! I love responsive contractors!! When we spoke, I inquired what his pricing was. $135 to see the first furnace, then about $60 more for each add'l. OK, I said, doing the back of the envelope math. So far 11 units, that's about $700, give or take...(?) What does that include? A: That just includes taking a look. Q: What if repairs need to be done, what would that cost? A: Well, that really depends, I can't answer that without seeing what's wrong. Q: Do you have an hourly rate so I can have some idea, before I agree to pay you $700 to do really nothing except come out and see the job? Tim's Answer: "You know, I'm having a really hard time hearing you, there's a lot of background noise (there was none that I could hear). I'm going to call you back!" Great! I'll wait for your callback! Of course, he never did. Which is fine. Because my decision was also an easy one, as another reviewer observed. If you're looking for a guy who is slash and burn, and wants to cherry pick the quick and profitable jobs, Tim is your guy. If you are looking for a long term relationship like I am, look elsewhere! Thanks for listening! :) read more

Simply cannot say enough good things about Tim and his crew. He is excellent in every department-- very respectful, always on time, great communication (he would email or call me back within minutes) very knowledgeable about air conditioning and very thorough in his explanation of all of our various options. He finished the job much sooner than promised and we couldn't be happier with our new system. Just a really good, trustworthy guy with a solid crew. read more

When my heater broke, I had Tim out at the recommendation of a couple of neighbors. He was available for me the next day, even though he was obviously busy. True to my neighbor's words, Tim was AWESOME! He is super clean, super nice, and super intelligent! He LOVES what he does and if you ask, he'll tell you all about it. You just have to politely say "OK, Tim, I've gotta get back to my work now" if it's too much techy info. ;) The cool thing was he actually wanted to let me know what was going on with my heater. I got up on the roof and actually took a look. He explained everything that was going on and why it needed to be fixed/replaced. He is NOT "cheap" - you will pay for his services, but no more than what another heating/air person charges. The best part: when he was on the roof and needed to go in/out - I just left the door unlocked. I trusted him that much. HIGHLY recommended, on the unfortunate event your heater or ac unit goes out. read more

Tim replaced my furnace a couple of years ago and did a tremendous job. I got his name and number from a friend of mine who had tim replace his entire heating and cooling system and my friend was thrilled with the job Tim did. I cannot say enough positive things about Tim and would highly recommend him and his services!!!! read more

Tim Stivers is great. He came to my house and diagnosed the reason (a leak in the compressor line) why the AC refrigerant had been getting refilled every 3 months - something that my regular HVAC guy never seemed to find. If you are looking for the cheapest - go elsewhere. But if you want somebody who knows their stuff and....completes the job thoroughly and on-time....call Tim. read more

I don't understand the negative reviews here because I had a great experience with this firm. My air conditioning was out and i called Tim because he was recommended by our condo manager. He told me he could send someone out the next morning. The two men he sent couldn't have been better. They were courteous, knew what they were doing, seemed to enjoy their job and, most important, kept me informed of what they were doing. They traced the problem to the transformer within the furnace/air conditioner that was burned out. They quickly went out to purchase another. But not only did they install the new transformer BUT they also installed a fuse that will turn off the transformer in case of overload instead of allowing the transformer to burn out again and possibly start a fire. I will not hesitate to call Tim and his team the next time I need an electrician. read more

I have been using Tim Stivers for almost a decade in various homes. We met him when he serviced an entire building's worth of HVAC units in a Mills-Act historic core building in downtown, and since we moved out of the lofts we have used him in every single-residence home we've been in as well. Tim is responsive, prompt, knowledgable, honest and well-priced. He is incredibly thorough and really knows his stuff when it comes to making recommendations for maintenance and fixing the often-faulty past work of others (which you find all too often when people are trying to flip/sell/rent homes and condos in Los Angeles these days!). Tim really cares about quality and making sure you have the best product possible in your home, including being sensitive to ventilation and clean air. These days, it's really hard to find someone of his caliber, and i trust him implicitly. His crew is always polite and kind (he has trained them well!) and even after all these years you can see/hear him teaching his crew new things about AC units as they are doing inspections/fixes so that they can learn from his knowledge. He keeps a VERY tidy work area and always cleans up impeccably after any job. Whether it's for a one-off inspection/check up on your AC units or for regular, ongoing maintenance in your home or in multiple-unit buildings, or even replacing an entire HVAC system (we've done all 3 types of jobs with him), Tim Stivers is the cream of the crop. I would highly recommend him to anyone who is looking to repair, service or just maintain your AC/HVAC units. read more

I recently had my roof replaced and that included replacing a 1980's a/c unit, relocating the air compressor to provide more roof deck space. I contacted Tim Stivers via my contractors recommendation and was very satisfied. Their quote to replace the old Freon coils and air compressor was fair and reasonable. During a 100 degree heat wave they responded quickly in removing the old equipment off the roof. The crew was exceptional in its care not to cause damage in the removal thru the house down two flights of stairs, never scratching anything. Once the roof was completed three weeks later they promptly returned with new A/c unit. Same care was used carrying up heavy new air unit, and our house has very narrow hallways and sharp 90 degree turns. They had the new equipment installed within one day and up and running that afternoon by 3 pm during another heat wave. Carlos the foreman was informative and his crew of two other workers very polite and hard working. The owner called to personally check with me on my satisfaction with the job. I was highly impressed by the work, the finished product looks great and is unobtrusive now in its new location. Very highly recommend this firm for your heating/ac needs. Perhaps not the lowest bid you may get but the quality of work and equipment, guarantee offered on product, and timely professional attitude and performance of the workers made this an excellent deal. Definitely a 5 Star outfit highly recommend them. read more

Tim and his crew are fabulous! He comes right away whenever I have a problem and are timely and efficient in their repair work. Tim and his crew are super clean, they never leave a mess. The price is fair and worth every penny. Industrious intelligent team work, and very responsible. read more

Great experience so far with Tim Stivers... the team is very responsive and worked hard to get us up and running quickly for our new condo. Tim does several other units in our complex, which is great because he's familiar with the building and systems. Good communication and knowledgeable staff... 5 stars! read more

Tim Stivers Heating and AC was my AC maintenance man/company when I owned a condo in Palm Springs. He was always able to fix whatever problem I had with the AC, and was also very good at explaining what the problem was, what needed to be replaced or fixed, etc, and what the options were for the longevity of the fix/unit, etc. He's passionate about his work, and his business sense is always of the highest integrity. In one word, I TRUST him. read more

When our AC went out in the midst of a heat wave, I called Tim immediately. He came the very next day, and got us up and running in no time. Responsive, professional, friendly, and fast! Thank you to Tim and his assistant. read more

Tim Stivers recently installed a new heating/air conditioning system in our home. We were very pleased with the whole job that Mr. Stivers and his crew did for us. They were reliable, professional and always cleaned up after themselves. If you're planning on installing a new heating and/or airconditioning system I have no hesitation in recommending Tim Stivers, Inc. read more

Tim is the best; he's fastidious about his work, and truly wants the best for his customers. He knows what he's doing and makes sure you have the results you want. He's a terrific person all around. read more

Janet S. Tim is the best! He is smart, honest, responsive and fair. Tim has done work on my home and rental property that I own. He has figured out solutions to problems that other A/C people have not. His employees are reliable and friendly. I can't say enough good things about this company. They are my "go to" for HVAC. read more

We have used Tim 2-3 times now for our downtown loft heating/cooling system and have been very pleased each time. He and his team are very knowledgeable professional who thoroughly discuss repair requirements/options. I would recommend their services to anyone in need of a repair or check up :). Thanks again for the great work. Pleased Bartlett loft owners! read more

I would highly recommend Tim and his crew. I had a more complex, ceiling air conditioner that could not be replaced for several reasons. This meant I had to relocate the unit to a closet in my condo. Disaster. But Tim made it happen. His team was CLEAN, efficient, constantly in communication with me while working around my wife, whose due date was while the work was going on. I had two other companies come to my building to look at the work. Neither of them brought up any possibility of what could go wrong based on the equipment that had to be replaced. In fact, the first guy that came out, bore such little confidence that I asked him to leave. In all events, the first time Tim came out I immediately got the impression he knew exactly what he was talking about. More important, nothing happened that he didn't first tell me would happen. So I had no surprises. Did I pay a bit more? Probably. But worth every penny - especially after seeing the final product. read more

Highly Recommend! Tim was great. He handled an A/C call Downtown at my rental property. He was pleasant, honest and made the whole process painless. He e-mailed my invoice, dealt directly with the tenant and called me with updates! I love working with honest small business owners! We need more like you Tim! read more

Tim and his crew installed central heat and a/c in my house and we are thrilled with their work. They had to start from scratch and did a beautiful job. The whole crew was professional, polite, did a great job cleaning up each day. They were all so knowledgeable and perfectionists. Look no further, Tim and his crew are the best! read more

Tim is on contract for our downtown Los Angeles HOA doing regular maintenance on our 91 loft's HVAC units, plus repairs as needed. Maintenance is the key to keeping your systems from failing. Tim and his crew are thorough and professional. Tim's Integrity and honesty are well worth his pricing. read more

Tim and his team are great. They came on short notice, they were clean and professional, and they got the job done. I had a good amount of work done so it wasn't cheap, but the price felt fair. If I ever have any more trouble with my AC I will be calling Tim. read more

Tim is the best!!! He loves air conditioning and heating, he is quite passionate about it, and it shows......he did a fantastic job for me, installing central air and an air filtering system. He comes back for twice-annual service, and is always pleasant, trustworthy, honest and knows what he is doing. Can't recommend him enough. He was referred to me by my next door neighbors, who also rave about him. read more

Tim is always available and so helpful. I feel vey blessed to be able to count on him.

Tim Stivers and his crew, Luis and Hilario replaced the non-functioning floor heater in my vintage 1929 house. Tim was very thorough and most helpful. The crew was fabulous! Fast, neat , efficient and very courteous! They cleaned up beautifully after themselves, and I now have a very efficient floor heater, that kept the house warm during the recent cold snap. Great job! read more

As a real estate agent I'm always looking for good people who get the job done correctly and on time. Tim and his team were referred to me by an HOA and they went above and beyond, even bringing in extra people to help us meet a deadline. They coordinated all the aspects of the repairs and sent incredibly thorough updates every step of the way. I will definitely use Tim again and can't recommend him and his guys highly enough. read more

I recently had to replace my complete heating and A/C system, including the duct work in the crawl space. I spoke to 3 different local companies. One of which was Tim Stivers. Tim took the most time to evaluate my house, measure every room, and discuss many options. His estimate was comparable to the other two companies, but much more detailed as to the scope of work. After speaking with him and receiving his estimate, I felt very confident that Tim would do a great job. And he did. He returned every phone call and answered every question I posed to him. His crew was friendly, courteous, and very considerate of me, the home owner. His crew also does excellent work and in most cases, work exclusively for Tim. They are well trained and Tim oversees the complete installation. Tim was at my home daily to check on the progress and answer questions or make suggestions. There were several little changes along the way that were unforseen in the beginning. Tim and his crew handled each change efficiently and courteously. I was very impressed with Tim and his crew. Tim was also available for my follow up questions after the installation was completed. I would recommend Tim Stivers to anyone needing HVAC repair or installation. read more