I called Randy in regards to needing carpet cleaning services when we were moving out of our rental. He was very punctual when showing up for the service as well as extremely friendly and knowledgeable with the services I was needing. He also recommended what would be best for our carpets. He did an amazing job in the carpets looked better than when we moved into the place to be honest. I would highly recommend this business as your go to for carpet cleaning. read more

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Customer service was great, however spraying a chemical with a garden sprayer & them rubbing it around with a buffer does very little cleaning. I used my own carpet cleaner the next day & pulled filthy water from my rugs. There product does very little to clean carpets. read more

Wow!!! I needed my carpets cleaned badly. Randy is still great!! He called back and scheduled quickly!!!! Randy will continue to be my carpet guy. read more

Heaven's Best Carpet Cleaning - After... this carpet is 10 plus years. Smells great. - Carpet Cleaning Near Me

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I was so impressed with Randy's professionalism and the quality of his work When we moved into our home two years ago the carpet cleaber that cleaned the csrpets said their were spots and stains that he was unable to get out. Not the case with Randy!!! He did a superb job. The carpet never looked better. He took his time in cleaning our home and the price is reasonable. I was referred to him by the realtor I work with. Now I know why she refers him and has him clean our rental units. Looking forward to having him back on six months. read more

This review is for Heaven's Best near Dumfries Va Professional, courteous and they get the job done quickly with great results. I would highly recommend using Heaven's Best! fast response to initial call for quote on time arrival Final cost same as initial quote with no surprises Fast, efficient and professional crew Respectful of our home and took care with our furniture read more

I had my carpets cleaned by this company and it was the best experience I've ever had with a carpet cleaning company. Randy was quick to respond to my inquiry and the prices were reasonable. I appreciate business owners that show up on time, and he did. No chemical smell and it dried in 90 minutes. I highly recommend using this company. read more

Very happy with Brian and his company. Our carpets look so good, no chemical smell, fast drying, and quality! Definitely will be calling Heaven Best again. read more

Great service ! Carpet looks new! Prices are good! Friendly guy ! Will definitely be using them again!

I'm new to the area. Had a great carpet company in Auburn. These Fairfield folks were so complete, on time fair price and a great cleaning joe. Love em ! read more

Get your quote in writing !!! Here is my story.. Last year I used their services to clean my carpets just before I had my twins. The did a great job and gave me a really good deal. So naturally I decided to use them again. I called and spoke to the owner and scheduled an appointment. While talking to him I told him they had cleaned for me before. HE asked ME how much was charged last time. Said they like to just continue to charge what was charged previously. I couldn't remember so we talked for a bit about exactly what I wanted done. HE came up with the price of $180. I think this was a bit more than I paid last time, but still a very good deal so I excepted. Fast forward to today, the date of service. They walk in to start the job and say "This is a big house, a $400 job" WTF?!?! Are you kidding me? The house didn't grow since last year....It is again reiterated how much was quoted and they agree to do the work but say next time it'll be more. Once the work is finished they say the charge is $240!! How is this ok? Not cool. I'm not going to lie, they did a good job with the cleaning, but not sticking to their quote is not exceptable. read more

I want to Thank Troy from Dixon - Heaven's Best Carpet Cleaning. We are a military family. Troy was amazing professional, super good prices, super honest, responsible. We had to move fast and Troy was there to help and support us. Thank you Troy in this hard year with Covid you made us feel safe and your service was outstanding. read more

This was my first time getting carpets done. Randy was on time, friendly and did a great job. I would recommend him to all my friends and family.. read more

I've used Heavens best carpet cleaning twice now, and have been very pleased. First at a 2 bdrm duplex, and most recently at my own home. I've already scheduled Troy for a third carpet cleaning. Would definitely recommend Heavens Best. read more

I first used this company about two years ago after I was stood up by another person on the morning of the day our tenants were planning on moving in; I found them here on yelp and Randy was able to come right away the same day (it was just a small bedroom with a big, green marker stain). Randy and (Alexis?) got the carpet cleaned like it was brand new and if he charged extra for last minute rush, it didn't feel like it since I paid the same as I would have for anyone else, and I bet less for the rush job. They did such a great job that the green stain is still gone. I also called to have him come again recently and he was able to schedule me for a date and time that worked. Unfortunately, I had to cancel my appointment but I will be calling for future jobs and I really feel good about having them come and do work for me, I'm just sad it took me this long to leave a review. Thanks guys! read more

Randy did an amazing job with my carpets! They were a mess thanks to animals and kids, and I definitely wasn't expecting them to come out so well (nothing bad on Randy... the carpets were just that bad!) Thank you so much! I know who to call when it's time to have them done again! read more

This was the second time Randy had come and cleaned my carpets. This last time, I was deploying and decided to move out of my house. I originally had hired Dunn Right Carpet cleaners because they were offering to do it at a much lower rate. The day of my appt, I called to let them know I had put in the visitor information with the front gate and that's when they decided to inform me that no one would be coming out because their vans were broken. I immediately called Randy and he came out the same day and cleaned the entire house. It wasn't cheap, but for last minute, helping me out in a bind? I can't complain. He does exceptional work and I would definitely use his service again. read more

They did an amazing job and the price can't be beat! I would highly recommend them. Randy even checked back to see if my move out inspection went well. Overall great experience. read more

Randy and his assistant are incredibly friendly and knowledgeable. I felt safe having them in my home, and am amazed at how clean they got my carpets . They were in and out in less then an hour and were able to remove all the pet stains and the foot traffic marks and my carpets smells citrusy fresh .. Their prices are extremely reasonable, I've already made plans for them to come back and do my whole house . read more

Heaven's Best Carpet Cleaning - No more pet stains!!!!!! :*) - Carpet Cleaning Near Me

I would like to thank Randy Layton from Heaven's Best Carpet Cleaning g I just had my carpet cleaned and what a great job not only does he clean my carpet and shampoo it it's aways a pleasure to see someone who loves the job and makes sure the clients are happy with the outcome before he leaves so I would recommend him to anyone who would want their carpet clean well done I give this a very high rating thank y again Randy Layton from heavens best read more

Heavens Best is my go to carpet cleaning company. We have used them 4 times now and are never disappointed. The owner Randy is always so courteous, timely, and professional. The carpet and house smell great, and they were finished with my entire upstairs in under an hour. If you're looking for a quick and professional cleaning, then Randy is the guy! read more

Randy and David did an amazing job! Great price and great service! My carpets looked brand new after I will definitely use them again.

Had my oversized chair, ottoman and couch cleaned. They were on time and did a beautiful job. Will use them again.

I could not have been more impressed by the service I received from this company! I had a bit of an emergency carpet cleaning situation (well, an absolutely filthy tenant had created a bit of an emergency carpet cleaning situation...) and Heaven's Best was able to make it in mere hours after I had called to schedule an appointment. Of course this was probably serendipitous and I would not expect same-day service every time, but the way my situation was handled and the speed (and quality for the price!) with which the carpet was cleaned means that I can't imagine calling any other company to clean my carpets, both in my rentals and my own home from now on. read more

Randy is awesome!! Working for a property management company, we have tried them all! Heavens Best are our go to guys when we need the job done quickly and efficiently. Randy is always attentive, responds quickly, and does great work. If we find a spot where a further cleaning is needed, he will come back out at no charge. He truly cares for his customers. read more

Randy and his assistant just left my home. I can not be happier with the results. My carpet is very old and worn and they worked miracles. I called Randy on a Tuesday night at 8:45 and he was able to fit me in by Thursday morning at 9:00! They were fast, very friendly, and right on time. My house smells amazing and not at all like your typical carpet cleaning solution. Prices were extremely fair and just a tad over what you would pay to rent a cleaner and buy all of the solutions and kill your back as well as an entire afternoon. Never will I ever do it myself again. Thank you so much Heavens Best!!! read more

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I had heard of this business from others who had a positive experience. My children had wet the carpet and it would not dry with the cold weather. I tried everything and even added baking soda, nothing got rid of the smell. I decided to find a professional carpet cleaning place and remembered that many people had recommended Heaven's Best in Vacaville. I called and was given a next day appointment. Randy and his assistant were very friendly and professional. They were able to get rid of the bad smell. He let me know to call him if the smell came back. I was very happy with the service and plan to use this company in the future. If you need carpet cleaning this is the place to call. read more

Great Service! Randy was able to work around our crazy moving schedule to have the carpets clean and dry by the time we moved in even though it was very late notice on my part. Carpets look great and no residual cleaner odor. We are definitely going to be using and recommending Heaven's Best in the future! read more

Randy's service was recommended to me by a friend. Every interaction from initial contact to completion of the job was excellent. Randy is very friendly and professional as was his helper. He even responded to me while he was on vacation when I sent an email asking the date we'd scheduled because I misplaced the information. They arrived on time and worked quickly and very thoroughly. The carpet looks wonderful and dried so fast! I would highly recommend this company!!! read more

Thank you Randy Show up on time, explained the work to be done, great job Will reccomend read more

First of all Randy is a miracle worker He is courteous on the phone and just a super awesome guy. We have cats and a dog and he makes the carpets look almost brand new. If he is late, he calls you. When he is on the way, he calls you. He always confirms your appointments and charges a reasonable rate. I am dismayed that we moved into a house that no longer has carpet because I won't get to use him again. Randy-you rock! read more

I will definitely use them again for future carpet cleanings! Friendly workers and hard to beat affordable rates. The owner and other lady worker knocked out my whole living room,dining room and walkway areas in just a half hour,they even threw in an extra room without me asking or increasing the price! The lady was very kind to my ever so curious and talkative son-which is important-and my carpets looks spectacular! The owner and lady worker were both very pleasant and professional! read more

Great company! Randy came in a very timely manner from when I called him. He was very accommodating. He got my carpets cleaned and was in and out quick so I could get on with my day. Great prices and great service. Would recommend to anyone needing this service. read more

Randy was very friendly and I do appreciate that, but they were also an hour and 45 minutes later than our scheduled time for our cleaning. He did call to let us know that he would miss his scheduled appointment at 3 and be there at closer to 4. At 4:10 called and said they were 15-20 minutes away, and ended up at our house 35 minutes later. I do understand running behind, but come on man. They were very fast at cleaning and we did appreciate that as well. Once they were finished his assistant was putting the equipment up and she dumped all the dirty water in our new mulch we had JUST put down, maybe 2 hours before they came. I couldn't believe she did that. I would not have minded one bit if she would have asked and we could have told her not in our mulch or if she would have dumped it in the yard where we have plenty of grass. She really didn't say anything to us other than "hi" and asked if the door was unlocked. Due to the tardiness and the dumping of dirty water in our mulch I can only give them 2 stars. The were friendly and did a good job on our carpets, but I would not recommend to family or friends. Customer service goes a long way and no matter how good of a job you do you will not have returning customers without good customer service. We're paying you for your time so please respect ours. read more

Heaven's Best Carpet Cleaning - Carpet Cleaning Near Me

Outstanding service and a great value! Randy and his team made my carpets look like new! House smells great and my puppy stains are all gone! THANKS HEAVENS BEST! Highly recommend! read more

I must admit, based on the previous reviews I was anticipating a very positive experience; and while I agree that they were very kind and easy to talk to, the quality of the clean left much to be desired. They used some chemical and a machine with a giant pad - but there was no extractor to pull the dirt up and out of the carpets... So while the carpets looked okay initially, very quickly it became apparent that they were not clean. I suspect it is because they did not extract anything out of them, as we had seen from other cleaners. Wish I could offer a better review, lesson learned for us to see the methodology of carpet cleans in the future. read more

AWESOME!!! 2nd time we used these guys to clean our carpet. The rooms had puppy accidents in them. These guys came in and made the whole house smell like new. Super friendly and very professional! On-time and perfect! read more

Randy and crew did a phenomenal job on my carpets they look brand new! Been in my place 3 years and I moved out, had to get the carpets cleaned and they look amazing; my landlord was extremely impressed & wanted the contact info so he could have another one of his condos cleaned. They were very curteous, quick and professional. Heavens Best is Heaven Sent! read more

I bought a new house and needed the carpets cleaned on short notice. I found Randy Layton with Heavens Best Carpet Cleaning on Google and he, and his assistant, were on available, on time, polite, and friendly. Their price was fair and I will recommend them and use them again for my next carpet cleaning. read more

Randy and his helper did just a great job. I highly recommend their services. I will definitely use his company again.

Was moving out of my home and needed a carpet cleaner fast. I found this company on Yelp (I liked the name) and gave Randy a call. He was flexible, professional, and fast! I didn't have much hope for the condition my teenagers left the carpet in. But these guys worked a miracle and the place looked great. Highly recommended! read more