I'd recommend to anyone who's trying to buy a trailer and they want in and out service i was there…read morefor all of 30 minutes we walked around and took a look at the inventory and he was very transparent about every trailer i was interested in and i bought a 14ft aluminum trailer and i will likely be buying from here again but next time a dump trailer anyone rating low because of warranty work is just an idiot considering neither of them bought from here

This company is listed as a servicing dealer for a particular brand of RV conditioners. Rather…read morerude during a phone call when I inquired about warranty work on the air conditioner. Their response was "we only do work for our own customers." That's rather peculiar. How does one become "one of their customers" ??? Is it a secret club or something?

My brother-in-law ordered a cap for his truck OVER 3 months ago. Still no cap, and the company…read morerefuses to refund his money!! Just excuse after excuse.

Waited a few months to see if this would not bother me, but was wrong. This was my second visit to…read moreKCT. Arrived in January '23 and spoke with a fella named, Josh. Wanted a trailer hitch for my 2019 Ram. Asked for a "all-in" quote, and was told $530. I asked if that included tax, and was told "no". I said that seemed high already, and he said he would include the tax in the $530. Josh said the part would be in, in a few days. After not hearing for 2 plus weeks, I called, and was told there was a problem with the part, but they'd have it now in two days. Due to scheduling problems on my part, I called twice more, and had to remind Josh that the $530 included tax, which he did not recall. When I went in, and gave to truck to Josh for the installation, I failed to mention the tax. After the work was done, I was handed the bill. You guessed it, the tax was added on to the $530. I reminded Josh of the $530 (all-in) quote, and he pretended that it was the first time he heard of it. I was angry, and should have told him to remove the hitch, but did not. The $594 invoice still seemed high, and was told that there was a 4% credit card fee attached, which New York merchants are scrambling over to attach this fee to their customers. On the way out, I asked for the labor mark-up that Kingston Caps & Trailers charge over the parts cost, and Josh told me usually $100 for each an hour. My work took about 40 minutes. I looked at the price of the Curt trailer hitch that I just bought, and the part was $235. At $100 for labor, the cost should have been $335 plus tax. I was charged $259 over the part and labor cost that I should have been charged, or a 77% overcharge. Nice. With the disrespect and contempt some merchants treat their clientele, I have to wonder about the intelligence of the merchants. I was clearly duped by KCT here, and it is my fault for not being super careful with these guys. In the long run, however, I wonder how much damage they are actually doing to their business, with practices such as these.

When looking to get a plow installed, I didn't want just anyone doing it. I chose Howe because of…read moretheir reputation and long business existence. I got a pretty good deal with the plow and they were pretty knowledgeable. They are great people to do business with. I am very satisfied.

Good old fashioned honest service, excellent work in a clean well equipped garage. They fixed my…read moretrailer for me and did a superior job. If you need: plows, trailer parts or a top of the line mower, consider this local business, Howe Brothers.

Excellent service, friendly and reliable. They KNOW their stuff! We will definitely call George…read morein the future. Just a great overall experience! Thank you for your great service!

I don't hide behind anonymous. My name is Tim Legg, STAY AWAY FROM THIS GUY. He come to my place to…read morereplace the springs that roll up the canopies(cover's )over top of two, of three slide out additions. on my 42 foot Monaco. later that night we had a torrential downpour. I wake up at 9 PM. to my slide out auditions being out, less the covers (canopies ) he removed. so at 64 years of age, I have to jump out of bed, run out in the rain to put my slide outs in. Use every towel in the cabinets to dry off the top of the additions and the surrounding floor.I called the guy up, he says, ( well you didn't tell me to put them in ) I replied, George, there's some things you just shouldn't have to tell a man .Especially when I doubt you have insurance, and by looking at your set up, I could guess you couldn't afford to pay for even one of those slide units, if you ruined the ceiling on it. (first thing I did when he got here, was show him how to put the additions in and out.). So anyway, I gave him.$300, and he said that would cover his second show up fee. Now because he's not man enough to admit that he made a mistake and forgot to put them in. He's decided it'll be easier to just not come back. Meanwhile,I already paid for his second show up fee, and he has my units that go in the end of my tubes to put the tension on the springs . ( lesson of the day. Do not let a man who takes no accountability for his actions, anywhere near your $200,000 camper. ) good thing I took pics while he was working on it and got his license plate. Now I'll have to enlist the police, to get my property back. because, when I gave my worker $300 to give him, he took it and gave no receipt. REAL FLY BY NIGHT !!

Called late Friday afternoon about a leak from our hot water tank. Call was answered, my info taken…read morebut she suggested I call first thing in the am when they opened. Call was answered Saturday morning and I was transferred to service. I opted for the first available technician instead of choosing my own. (Needed this repair asap since we are from out of town and using the camper) I got an appointment for the very next morning. Within 2 hours I received a call saying it was all finished and covered under our warranty. The technician explained the leak came from 2 separate hoses (one that was only visible after removing the tank), those were tightened. He made sure there was no crack in the tank and even straightened the tank because it was installed crooked. After we were finished I asked if there was another way to loosen the water filter because I couldn't get it to budge. He got it loose for me. Thank you to everyone in the service dept for helping fix our trailer and getting us in and out so fast! I'm sorry so many others had bad experiences, but I certainly did not. I will go back if I ever need service in the Albany area.

Bought my camper at the end of January started getting leaks the first time I used it in May it's…read morebeen broken since between the lack of communication from this dealer lack of available appointments, Huge delay in between having them look at it, reaching out to the manufacturer. The service department is terrible. No one calls you back. The advisor says text me. It's the best way to reach me and days and days go by before you hear anything you have to reach out to corporate to get an answer for someone just to text you to tell you that your service advisor is on vacation and your camper that you dropped off a month ago nothing has been done you have to reach out to the manufacturer to find out what parts they have or have not ordered because no one calls you back. Save yourself to hassle. Save yourself the time go somewhere else. Do not buy an RV from these people, do not bring your RV to get serviced here. You're better off leaving it in your driveway broken because it's going to blue Compass is just the same thing if not worse I wish I could do a -5 star on this because they don't even deserve the one star

I had the most amazing experience at Camping world. First, my salesman Sam was great! He was…read moreattentive an positive through the entire process! A real ANGEL! Joe, with finance was great! Our technician Richard was knowledgeable (and had an awesome tattoo!), and I signed all paperwork with Travis, who was super patient with my toddler. They knew I was a single mom of 3, working from home, homeschooling, etc. at a hectic time and went above and beyond. I would highly recommend Camping World to anyone. The team was amazing! Thank you so much! My kids and I will have a great summer because of you! (And ps, they deliver!) God Bless! Angela Midgley

do not buy from this place!!! sales person bill sold it and bailed. i would turn the other way, i…read morewould get a refund if i could. stay far away from this dealership!!

scammers. wish I hadnt trusted Chris and this company. paid $8,900 for jetskis which Chris…read moreindicated were serviced and working well. one machine was completely inoperable at first attempt to use. chris told me id have to fix it myself and sent me inadequate parts to fix. this guy is low and clearly just selling other people's problems, scamming with a smile. dont trust anything... buy elsewhere or you will regret. dont let down your family like i did trusting this business and chris

Used powersports equipment. Junk. Purchased a jet ski. Engine blew on the first day. They…read morewouldn't stand by their equipment. After reading reviews on the Better Business Bureau website I realize these dishonest jerks only sell crap and are very dishonest in telling you the background and condition of the equipment they are selling. When I tried to rectify the situation I was met with the rudest backlash ever. They are the most dishonest and rudest people ever. How they are even in business is beyond me. Stay very far away from this place, unless you want to buy someone else's problematic junk. Zero stars.