I loved this store. I came here every week for my grocery's. Today I went to ask someone for help…read moreand I was shrugged off and given a dirty look. I knew he heard me because we made eye contact. I'm pretty sure his name was Josh. I'm just disappointed that the service has grown to something as pitiful as this.

I have many good things to say about Heinens. I am now using them for the purchase of my produce,…read moreespecially the leafy ones as they are always so fresh. I was traveling to a store in Fairlawn until some of the produce I purchased there were old, rotten--avocados looked like they were unedible or frozen and then defrosted but that is the subject of another review of THEM. Continuing with the nice produce from Heinens I am very happy with it. IF anything is ever not to my satisfaction they gladly give me a refund without a hassle. The people are super friendly and helpful. If I ask for help with something on a higher shelf due to a shoulder injury they are most willing to stop what they are doing and help. The checkout cashiers are likewise very pleasant. It is nice to go in and have a short chatty conversation about weather, products, or whatever might come up. Once I broke something throwing it away outside and within a few seconds someone came up and told me not to worry about it and cleaned it up straight away---no shame expressed to me for this embarassing thing. When I am in the store people always ask me in the produce department if they can help me find something. Heinens also sends me emails with deals specifically to my history of purchases. That is so cool. These personal deals are in addition to weekly deals. I would purchase more of the prepared foods if they did not contain so much of the canola/soy. Now I have not checked them recently but it seemed everything, as good as it looked had these oils I would rather avoid. I would like some organic choices with REAL olive oil for those of us who eschew the aforementioned oils. I know they try and carry organic products that are packaged---the more the better to increase my choices. One other thing is sometimes the smell of laundry soap or fragrance is somehow on fruit like peaches. Last year I brought them back with no issue but I would love to buy peaches and the thin skinned fruit there if it did not smell and hence tastes like eating laundry soap. So it is a nice shopping experience overall and using them now for my produce. Again, this is my first choice for shopping and go there several times a week. Glad they are doing a good job overall and they strive to improve I know. I don't aim to say anything mean but hope this is balanced and honest. I love Heinens. Thank you.

Super friendly and was very knowledgeable about the products, i learned a few things along the way,…read moreyes real olive oil is expensive, and it's definitely not worth buying cheap grades , your health is much more important!, they were fairly busy for a small business.

Ahh... Chagrin Falls on a beautiful "almost" fall day. There is no better place to spend time…read more My wife loves "The Olive Scene". She goes in their shop almost every time we are in Chagrin Falls. The selection of Olive Oils and Vinegars is amazing. It's so extensive she has still not run out of new options to try. If you see something you would like to try but don't quite know what you would do with it... don't fret. The staff is marvelous. They are so well informed, and know their product so well, they are a never ending source of good ideas. And at the check out they will always offer you recipe cards that specifically go with the items you have chosen. What a wonderful place. So, next time you are in Chagrin Falls you absolutely most stop in "The Olive Scene". You will be glad you did.

The Food is outstanding So good…read more The flavors are right on The Staff is so NICE They make their own sausage Italian Sicilian Chicken sausage Mild and hot

Great selection of fresh meat & other items Always very…read morehelpful / store is very clean and well organized Employees are very professional and helpful Bob Rode

Trader Joe's helps me solve the dreaded question "what's for dinner?" After a long day at work. I…read morelove all the quick options they have available to feed my family for an affordable price. The checkout is quick and friendly. The store is well stocked and very tidy. My favorite location! Chicken Soup Dumplings Lazy Gyros Balsamic Rosemary Beef Tips & Garlic Shiitake Green Beans Turkey Burger & Fries Watermelon Vodka Spritzer Sun-Dried Tomato Basil Chicken & Veggies Chicken Fajita Pasta

The woodmere location is always busy and the staff never disappoints. The store was fully stocked…read moreand ready to go. I recommend bringing reusable bags their bags are paper. The music is always on point and makes my shopping experience fun. I love the value I get for my groceries.

I remember going there as a kid and enjoying the sights and smells...I think it was all outside…read morethen. I am 90 now and appreciate the pick-up. The produce is the best and meats are quality. I have ordered many specially decorated cakes over the years and they are artistically done and delicious. Thanks for still being there. Sheila Collins

Great fresh selection, lots of ready-made deli options, though be prepared to overspend as things…read morecan get pricey!

Honestly, it's funny how people love to clown the Walmarts in the hood, but for this one to be on…read morethr outskirts of the greater Cleveland area, I would rather go to Steelyard. I bought a sweatshirt too big for my toddler and wanted to return it and since I was in Bainbridge, I figured I go to the "nice" location, but boy was a wrong. As soon as I walked into customer service, at 8:03pm mind you, I wad told they were closed. With a confused face I said, OH customer service closes at 8pm now? She said they did today, the last person just went home. I said, so how do I get my return or exchange processed? She said come back tomorrow or drive to Macedonia, they close at 9pm. I was so annoyed, angry and over it. These companies are so nonchalant about their shortcomings, yet so blatant about the lack of service they intend to provide. I don't even like Walmart, but they are thr only pla e that reliably carry Rockit apples and thr Texas Roadhouse dinner rolls. If I have to check myself out, I should get an employee discount because at this point I work here. Don't go to this location. The shelves are bare, the workers up front in the self check out are just standing around shooting the ish. There was one worker that was friendly. That's why they got an extra star.

Tried to order two "triple roll" packages of viva paper towels with 12 rolls each…read more Charge for first package was $29.98 Charge for second identical pachage was $101.50. No way to correct blatant computer error. Called local walmart. telephone does not "ring." I KNOW. I'LLL MAKE TWO SEPARATE ORDERS. 0___0 PACKAGE OF 24 - "TRIPLE ROOLS" - SAME AS TWO OF THE 29.98 PACKAGES OF 12 - IS $168. WILL COMPUTER CHEATUING NEVER END?

I was really craving smoked salmon which led me to ALDI. Once I entered the store, I also started…read morecraving my many other favorites. In retrospect, getting a cart would have been a good idea. I really like ALDI in terms of selling European products. It always allows me to feel nostalgic and also expand my taste palette. Prices are budget-friendly. Although a die hard ALDI fan, this was my first visit to this particular ALDI location. The store is spacious, well lit, and very clean. The store was almost empty when I visited on Monday evening. Lines and self-checkout lines moved very quickly. I was in and out in about 20 minutes, which was grocery store efficiency win. I love that there's "quick meals" section by the entrance! If you need any other items you can't find, Marc's is in the same plaza. I found few negatives during store navigation: product organization and stock. Certain parts of the store such as fish and lunch meats were illogically organized and not in the manner other stores do their organization. It took me awhile to find smoked salmon. When I finally did, it came in very small packages. It was ideal for one person but wasn't what I expected. I was unable to find liverwurst, macarons, cream puffs, and a few other minor items. My final haul was the following: lobster dip (too watery), crab sticks (too sweet), pitas (always delish), smoked salmon (more salty than usual), and Rainier cherries (tasty). I also discovered few new-to-me items: Choco Changer sustainable chocolate, clover honey, mimosa bottles, rose cones ice cream, and boho hanging chair (in AOS). And really, is this even an AlDI review without shoutout to AOS aisle? It was very well stocked but had very few seasonal items (except a fan, which is super seasonal). I'd recommend this store for anyone looking for a quick shopping experience during the week.

Store itself is fine. Food on shelves, but checkout was a disaster. I'm a regular Aldi shopper so…read moreI get the drill but the self checkout here is the worst I've ever seen. They squeezed way too many registers in this tiny little area, and worst was the self checkout scanner guns have 3' cords and start near the floor. Completely useless. I checked three different ones before decided on one, oh wait.. it was broken. Looks like I'm not the only one who tried to pull them farther. Seriously, scanner could barely even reach the register, let alone your cart to scan. Had to pull cases of water completely up to register. What a disaster. Zero employees to help too. Spend the extra time and go to the Aldi in Bainbridge.

Fantastic uber premium selection of fine fresh, grilled, and frozen goods here in addition to…read moreunique takes on pantry staples. All very expensive- even the run of the mill few store brand items they have lime Stone Wall Kitchen sauces. BUT the unique items they have such as delicious poke every day is totally worth the occasional $20/lb splurge!

I am typically a very frugal shopper but based on reviews I purchased the Wild Chilean Sea Bass and…read moresome Salmon. They were amazing! Fresh and so flavorful. We don't live that close but it will be a regular destination for us. Can't wait to try other specialties. Treat yourself to something special. Life is too short for mediocre fish.

Heinen's is my all-time favorite grocery store. This Pepper Pike store is one I used to visit…read moreoften when I lived in the area. We stopped by and picked up a quick supper that we could eat in our hotel room. They have a lot of great grab and go options, especially if you have a microwave and stovetop in your hotel room.

Recently stopped here to grab some food and drinks for my work adventure in the Cleveland area…read more Dislocation is great just because it's not entirely packed but I will say my biggest issue especially if you're not from the area is that dreaded around about! Other than that parking parking isn't too bad at all. Staff here is very friendly and they are very socially engaging. Great selection of snacks, drinks, hot food, alcohol and check out service. It's in a pretty active strip mall too and close to many stores nearby. Solid reccomend.