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    Heinen's Grocery Store

    3.9 (94 reviews)
    ModerateGrocery
    Open 8:00 am - 7:00 pm

    Heinen's Grocery Store Photos

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    Garbage!

    This is just about Rick at the deli counter in Rocky River. He handed me this bag of scrap when I ordered a pound of turkey off the bone sliced! When I told him I wanted sliced not shaved, he argued with me saying it was sliced. I am not an idiot! I took it because there were so many people waiting, but left there pissed off! You tell me if this is sliced!

    The ridiculously large boutonniere

    I ordered flowers from Lesile to arrange a wedding bouquet for me. She promised me that she would arrange my roses with babies breath and put together my bridal bouquet with matching appropriate boutonniere for my husband. I was planning on going to a real florist but when I went shopping at the store a month prior one of the employees overheard me speaking to my fiancé about needing to order a bouquet for our wedding & she highly recommended Lesile because would do a beautiful job. I asked to speak to her and she clearly understood I wanted a prearranged bridal bouquet & even repeated to me what she would do for me see attached photo of what we both agreed on. I also called her 2 weeks before to confirm my order. Well 2 hours before our wedding I came to the store on Tuesday, January 13, 2026 @2:30 as Lesile & I reserved. I asked for Lesile but another employee (after waiting 15 minutes) handed me 4 bunches of white not even ivory roses that I could of bought from a gas station & my husband's boutonniere was a cut single same sized (boutonniere's are as a standard rule a smaller flower) white rose held together with 2 thumbtacks. I was mortified but the clock was ticking I've already lost 15 minutes & so I just paid them $63 trying my best to hold in my tears of panic for these wilting roses & ran to another store that I was forced in a pinch to buy scissors, pliers , pearl tipped push pins (to attach his boutonniere), florist wires & tape and a ribbon to try to salvage this. Attached is a picture of what my bouquet ended up looking like. I'm not a flower arranger that's obviously why I pre ordered it by a professional one. Instead of having my planned amount of time budgeted to having my hair/makeup & get dressed into my gown, I lost an hour making my bridal bouquet passable. On top of my bouquet my husband's boutonniere was just a single too large same rose to wear. It actually ended up falling off him because it was too heavy. You can see in the picture how ridiculous it looked in scale to his tuxedo I hardly ever write bad reviews even when there have been a few companies who deserved a compliant I let it go, but Leslie definitely ruin the most important day of my life. Luckily, I tired to let it go but for the part of my ceremony & reception, but I would see my makeshift bouquet & I was so embarrassed that I kept telling our guests why it looked terrible & repeatedly told the story of what happened. Now I'm cringing awaiting to see the our wedding pictures by our photographer with my bouquet in them. What upsets me the most was I had every intention of going a professional florist but was assured that Lesile does beautiful work. What work? Roses tied with rubber bands in florist plastic wrap? We were married at The Marble Room & we were staying down the street at The Fidelity Hotel, so I grateful how convenient picking up my bridal bouquet was so close by relying on one less thing to worry about in my wedding planning. I couldn't be angrier with Heinen's for playing the only role of distress I experienced that day. It would had been a perfect wedding because all of my other vendors were on point. Heinen's heavily negatively impacted me on one of this most joyous special day. I hope to have Heinen's management contact me to make this up to us in a reasonable manner

    Nearly spit up pepperoni all over my guests when I found a graham cracker.   JK, I didn't have any guests.

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    27 days ago

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    2 years ago

    Excellent customer service and a clean store. The produce section was organized. Comfortable place to shop and enjoy.

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    2 years ago

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    5 years ago

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    2 years ago

    Love Heinens as a whole but this location has become a complete nightmare to find parking-- not worth it

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    7 years ago

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    4 years ago

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    4 years ago

    The bakery's peach pie tasted very bad it tasted like mushy old pumpkin and the crust tasted burnt.Never buying from the bakery again.

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    14 years ago

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    Page 1 of 3

    Ask the Community - Heinen's Grocery Store

    Review Highlights - Heinen's Grocery Store

    Because they've been annihilated by "bargain buy" megastores like Giant Eagle, Meijer, Giant, Walmart, etc.

    Mentioned in 11 reviews

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    Giant Eagle

    Giant Eagle

    2.5
    (41 reviews)
    2.1 mi
    $$

    This is your typical big giant Supermarket. I've come here a few times and customer service is…read morealways friendly and efficient as possible. I visited in early July 2024 on a quick trip while out with a friend. We had just gotten some ice-cream next door at Rita's Ice Cream/Custard and she needed a few groceries for the upcoming new week. I wasn't planning on buying anything but I bought a few items. FOOD -- They sell al sorts of groceries from bread, to meats, to juices, to vegetables. During my July 2024 visit, I bought 2 jugs of water, a small pack of frozen vegetables, some garlic bread, orange juice, and a small container of peanuts. The whole price was about $25 to $30. I don't live close by and I already have my own dedicated grocery store that I frequent but if you are in the area then feel free to stop on in. **** GOAL of 150 reviews in 2024 - 70/150 total reviews in 2024 - 720 total overall Yelp reviews - Reviewed on 18 July 2024

    As the other reviewers have commented this place has gone downhill steadily since COVID…read more Produce is hit or miss rarely has everything I need. Over the last year I've quit buying my meat here simply because it's subpar. The customer service is the worst of all the giant eagles in the area. Do yourself a favor and drive a little extra and go to the nice giant eagles in North Olmsted. It's worth the drive.

    Photos
    Garlic Toast -- Saturday evening, 13 July 2024
    Garlic Toast -- Saturday evening, 13 July 2024
    Water, Orange Juice, Peanuts, and Frozen Vegetables -- Saturday evening, 13 July 2024
    Water, Orange Juice, Peanuts, and Frozen Vegetables -- Saturday evening, 13 July 2024
    They now offer reusable bags (not plastic) -- Saturday evening, 13 July 2024

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    They now offer reusable bags (not plastic) -- Saturday evening, 13 July 2024
    Marc's Stores

    Marc's Stores

    3.8
    (16 reviews)
    2.1 mi
    $

    I have to confess that I love to browse Marc's closeouts. You never know what you'll find there,…read moreand today I found a lot of great stuff! This store has a lot of closeout treasures - chalk, bubbles (!), skateboards (for only $24.99), iridescent cups for entertaining, weekender bags, dirt cheap swimsuits (around $4), budget-friendly bras (around $3), summer hats, pillows, and a lot more. Definitely there's a lot of seasonal stuff for gardening (including lots of outdoor plants) and vacations. This store has a lot of clothes including brands like French Connection (wild!) and Target brands. I purchased multiple pants, shorts, and swimsuits. I really appreciated that there was a wide range of clothes for plus size (my size). I also got dishwashing liquid and garbage bags. I spent around $30 which was a steal considering my haul. Service at this Marc's is ok. The employee put my clothes together with dishwashing liquid which could have been a disaster but turned out fine. He was friendly though. P.S. This store also offers delivery through Instacart and DoorDash!

    Avon's Marc's store is one of my favorite Marc's stores! Employees are always welcoming and helpful…read moreand eager to assist customers! Managers are on hand and announce, periodically, how important it is for customers to wear face masks... I really appreciate that. We all know there's always one person with no consideration or regard for others, especially during this virus epidemic.... it's a vital contribution from everyone in order to try to get a reign on this virus. Marc's produce department and close outs department are always awesome!! Marc's deli always has great deals on delicious deli meats and cheese! #SatisfiedCustomer

    Photos
    Marc's Stores
    Marc's Stores
    Marc's Stores

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    Walmart Supercenter

    Walmart Supercenter

    1.9
    (65 reviews)
    5.5 mi
    $

    This location of Walmart was actually quite clean and organised when I visited twice in February…read more2023. I didn't even know this North Olmsted location existed until my friend told me recently. LOCATION -- This Walmart is located right across from the shopping centre called "North Olmsted Towne Center" which has Target, David's Bridal, Party City, and other shops. I hardly visit Walmart because in the past, at other locations, it is always hectic there with long lines and customers complaining. My experience at this location though was smooth and calm. Maybe I came early in the day when less people were here (I can't remember) but I had a no-hassle experience. I haven't been back in a while but hopefully it is still a neat and clean store. **** GOAL of 365 reviews in 2025 - 18/365 total reviews in 2025 - 799 total overall Yelp reviews - Reviewed on 1 January 2025

    They had self checkout and the line was short we were there like at 9:30 pm -10 pm - I found some…read morenice hoodies. Lobster bisque and other soups was like $2 we even went to another Walmart after and the soup was more expensive for the same product though! My friend stocked up on soda - everything $5-$7 for a 12-18 pack of everything he wanted. We had so much fun shopping and we got everything we wanted - I bought some lip colors and lip gloss too. I'm so happy my friend loves soup and soda he saved a lot of money shopping at Walmart too! Great place. The one at Parma town did not have the snoopy hoodie I wanted in my size all they had was extra small so we decided to roll up on this location I found one large hoodie !!!! It made my night :))

    Photos
    Walmart Supercenter
    Walmart Supercenter
    Walmart Supercenter

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    Heinen's Grocery Store - grocery - Updated June 2026

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