Very pleasant and professional staff and extremely good quality work! Price to value is best in…read moretown.

I was very disappointed with my experience at Nail Affair Salon…read more The first thing I noticed was that the salon itself felt untidy and not particularly clean, which isn't what you want to see in a nail salon. I booked a gel manicure, but the quality of the work was poor. The manicure looked rushed, the application wasn't well done, and the overall result fell well below what I would expect from a professional salon. I also paid for the Hydration Boost service. Unfortunately, they didn't perform the full treatment--they skipped the paraffin portion entirely--but still charged me full price. If a service isn't fully provided, customers shouldn't be charged as though it was. Between the lack of cleanliness, the poor-quality manicure, and being charged for a service that wasn't completely performed, I left feeling like I didn't receive what I paid for. I won't be returning, and I can't recommend Nail Affair Salon based on my experience.

This nail salon is a must-visit for your next nail appointment. I highly recommend Jason -- his…read morework is perfection. Whether it's hard gel, gel-x, or any other service, the results last for weeks without any issues. Highly recommend this place!

ZERO stars if Yelp allowed it…read more I started going to Zen Nail Bar because it's right around the corner from my house. They've always been disorganized and nearly impossible to reach by phone, but they did a good job on my nails, so I kept going out of convenience. The last time I tried to make an appointment, I called repeatedly for THREE DAYS with no answer. I finally had to physically drive over, park, and walk inside just to make an appointment. When I politely explained that I had been trying to reach them for days, the woman working there was incredibly rude and actually told me there must be something wrong with MY PHONE. So I left a completely fair Yelp review. I even said they did a great job on nails -- my complaint was that good luck getting an appointment when nobody answers the phone. Instead of simply apologizing, the owner responded defensively and essentially accused me of being dishonest. Had the response been, "We're sorry you had trouble reaching us, we'll work on that," I genuinely would have happily updated my review. Well, today confirmed everything I needed to know. I called to make an appointment and was told they were "so busy" that they couldn't fit me in today. I asked about tomorrow and was told they weren't sure they could fit me in then either. That seemed strange, especially given my previous experience, so after yoga I told a couple friends what happened. One of them said, "Let me call and see." She called the SAME salon, on the SAME day, shortly after I had been told they were too busy to accommodate me. They offered her an appointment for 2:00 PM TODAY. So apparently there was availability -- just not for me. If a business wants to refuse service to a customer because they didn't like an honest Yelp review, that tells you everything you need to know about how they handle criticism and customer service. I didn't lie about them, insult their work, or make anything up. I described my actual experience -- including complimenting the quality of their nail services -- and apparently that was enough to get me blacklisted. The irony is incredible: my original review was about how difficult it was to get an appointment. Their response was to deny the problem, treat me rudely, and then apparently refuse me an appointment while offering one to someone else minutes later. There are far too many nail salons in Los Angeles with talented technicians AND basic professionalism to deal with this. Customer service matters. How you treat people when they have a criticism matters even more. I would not spend a dollar here.

Worst manicure today by David. He cut my nails down way to the nail bed. They weren't short before…read more I wanted them slightly shorter not cut all the way down to the nail bed. I'm really unhappy, it's a horrible manicure.

I've been going to this salon for a while, which is why this experience was so disappointing. I…read morewent in asking very specifically for a medium length, french tip set. After applying the nails, the nail tech cut them down without checking with me first. As soon as he did, I told him they were too short, especially because I knew they'd get even shorter once they were filed and shaped. Instead of listening, he kept trying to convince me that the length was "medium." My natural nails underneath were barely shorter than the extensions. I explained that every other time I've asked for medium length at this salon, they've been noticeably longer, and asked if there was any way to fix them. He said it would take another 30 minutes, which I had no issue waiting for, but he did not want to redo them. At that point, I didn't even want French tips anymore because I hated how short they looked, so I just asked him to paint them white instead. The rest of the appointment was awkward, and he didn't even acknowledge me when I thanked him and tipped him. I called the next day, and the front desk told me to come back in so they could fix them free of charge. I explained that I wanted them longer and preferably back to french tip. But when I got there, instead of fixing the issue, they spent the conversation trying to convince me my nails weren't actually short. They even brought up that I have long nail beds, which made no sense because if anything, that should've been taken into account when I asked for medium length. The biggest issue wasn't even the nails themselves -- it was feeling dismissed the entire time. After telling me over the phone that the fix would be free, they then changed it and said I'd have to pay for half, so I ultimately left without getting anything fixed.

Milena is amazing, very detailed and precise on executing what you want! The location is very clean…read moretoo!

This is an updated review to my first time 5 star review. Unfortunately I returned to this salon…read morelast Wednesday and was not particularly happy with the standard polish colors available, the colors and bottles seemed old and outdated and hard to get to as they were high above a client sitting in a chair and the shop people did nothing to help select a color that I couldn't reach. The person doing my toes never once had a smile on her face - I paid extra for her to get rid of callouses and she barely scrubbed my feet. The person "Diane" doing my nails overly soaked my finger s and a week later they are still messed up it's as if my fingers were submerged in water for i2 hours- I am still feeling the effects and my fingers are all peeling like I have super glue stuck to them- not to mention the manicure was already chipped not even 24 hours later. I wanted to love this place. I'm a big tipper and am sorry I left them such big tips and won't be returning

I can't say this enough, Cindy Nail Spa is THE nail salon to go to if you're in Sherman Oaks. Every…read moresingle time that I have gone in for any nail service, I have been treated like a queen! I always walk out feeling happy about how I feel and how much money I spent. And every single tech has done their job wonderfully. They're so skilled and patient. The chairs are so comfy. The vibe is chill to the max. They've got a clean bathroom. And a cute little fridge with chilled beverages.

Not Friendly poor quality, uncomfortable vibe that is so quiet I got a basic manicure pedicure, and…read moreI noticed behind the manicurist was a big fan... Of course no one should be uncomfortable at work, but I did realize immediately that having a fan behind her would create bumps in my polish application... I figured this out as a little girl how could they not know this... I'm not happy. I'm taking off the color and starting over. It was not comfortable or relaxing or professional.

Liana was amazing, this was the best manicure I've ever had. It's a Russian manny with a rubber…read morebase. She is beautiful inside and out, attentive and handled me with care. They offer tea and refreshments while you enjoy your service and took me as a walk in. My new go to salon in the valley. We mixed two colors ask her for the secret sauce. XO CHEROKEE THE CHIEF

UPDATE: THE BREAK UP!…read more I had to break up with this salon after my scheduled appointment with Vinh (to trim a cuticle on one toe) was blown off entirely. He was more interested in taking new clients, than fixing work from the previous day. It wasn't the first time this happened either. After I brought sushi for him and left a $20 tip for a pedi, that was disappointing. -------------------------------------------- I went to Vinh because I had an ingrown toenail from another salon. He fixed it and gave me the most amazing pedicure ever! Vinh takes his time and is meticulous with attention to detail. He removed my callouses by sculpting them down with the dremel tool and gave me a paraffin treatment that left my feet baby soft. He suggested a gorgeous cat eye for my toes and I love it !! ************************* Went back for an emergency mani and pedi with Vinh. He stayed late and worked for hours to get me ready for an event. I can't say enough about how detailed he is with every aspect of service: cutting, shaping, cuticles, polish and design. 10/10! Tetiv (front desk) was so sweet and she went to pick up my dress from Bloomingdale's, too!

I've been coming here for over a year and the service is consistently amazing. The staff and owner…read moreare so kind, professional, welcoming, and always accommodating. The salon is clean, comfortable, and relaxing, and my nails look perfect every time. I constantly get compliments on my nails and people asking where I go -- that says everything. It's hard to find a place you trust long-term, but this is it. Highly recommend!

Horrible service and an uncomfortable, toxic vibe. Rude, judgmental behavior and inconsistent…read morepricing. A nail salon should feel relaxing this felt the opposite. Would not recommend. Very uncomfortable experience. The owner talks badly about customers in Armenian, assuming people don't understand, and openly judges clients even in front of others. Prices seem to change depending on who she likes, with comments like charge her first or charge extra. The only positive is one kind, hardworking employeethe owner is lucky to have her. Because of the disrespect and lack of professionalism, I wouldn't recommend this salon.

Called ahead to make an appointment and was told to walk in around 4pm. We showed up, and they…read moreasked us to come back in 30 minutes. Fine. We came back exactly when they told us to, and then they said they didn't think we'd actually return. That alone is unprofessional. What made it worse, other customers and staff were laughing about it right in front of us. Completely disrespectful. If you're going to give time slots, honor them. Don't waste people's time and then make a joke out of it. There are plenty of better-run salons nearby

This is a good place to go in a pinch, but not as a go to. I would only recommend regular polish or…read moregel as they aren't the best at dip powder. My husband also likes going for pedicures.