When I make an appointment I would like to get served in a reasonable time. Waiting a half hour to me is not reasonable. I know they take walk ins but seems to me that if someone walks in minutes before my appointment they should be told they have to wait for someone had the foresight to make an appointment. Got my pedicure and it was very good. Place is clean not much chatter with lady who did my feet. Overall good but I do not like waiting. read more

I've been going to Helen Nails in Schaumburg IL for a year and I love the service! all of the staff are super nice and talented! i highly recommend Helen Nails read more

Helen's Nails - Nail Salons Near Me - Schaumburg, Illinois

Everything went wrong! I picked a color for a no chip manicure and when she went to polish my nails it looked pink so I brought the sample next to the polish color and it did not match but the number matched so something is wrong. And also, this is my second appointment with a different manicurist that didn't speak English it was very hard to communicate the shape, how short, she didn't even ask me she filed them very short and she used an app to communicate, a translator app. I gave her cash for her tip when I went to cash out with a credit card the man asked me could I pay in Zelle which is ridiculous. I could see tipping, but not for a payment. The whole time I was stressed when I was supposed to be relaxing and not having to worry about anything. I feel like they should of paid me instead I paid them for a horrible experience. read more

I had never gotten acrylic or gel acrylic nails done before, so I was apprehensive about which salon in the area to go. After going to another one and being disappointed with the false advertising (they had photos of acrylic on their site but when I went in they said they only do polish change) I Yelped nearby salons and found this one - I'm so glad I did! Ask for Anna and Natalie to work on your nails - they are both wonderful. Anna answered all my questions and concerns super well and Natalie made the point to make the nails look as natural as possible. I had a great experience and definitely plan to come back! Gel acrylic nails were $45. read more

Helen's Nails - Gel acrylic white nails - Nail Salons Near Me - Schaumburg, Illinois

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I absolutely love this salon. I would never go anywhere else in a million years. Lisa is the best and forget the rest. I come here with my daughters all the time. I'm always happy and love to joke around with Lisa and Hau. I would give 10 stars if possible. read more

I'm Korean, they're Korean... They love to talk about their customers, and not in a nice way. Felt very uncomfortable, I just pretended like I didn't understand what they were saying. Stay away. read more

Just ok and not sure I'd come back. Service was friendly and they gladly took me in as a walk-in. The lady who did my pedicure was super friendly but I wish she did a more thorough job. The pedicure itself seemed a little sloppy as well. I got a no chip manicure as well which I felt they did a decent job but they didn't wear any gloves or put a towel on the table or indicate they had wiped off the table before I sat down. When doing nails I look for an exaggerated hygienic environment but I didn't find that here. The price was decent. I paid $50 for a no chip manicure/ pedicure which at other places I've paid way more. read more

Worst experience with Helen's Nails. I had an appointment scheduled with Lisa the partner for 11am on July 2nd . I had to wait approximately 2 hours. After 2 and a half hour waiting for Lisa was informed by Lisa she had to leave since something has come up . I was told to wait for another person , waited another half an hour to get my no chip manicure and pedicure and guess what after all that wait the no chip did not last even 24 hours. Complete waste of money and time. The customer service here is pathetic. I was very disappointed with the results they did an awful job and my money was down the drain . Surprised they are still in business. read more

Great job by Ben Lisa and Howey. My sister and I had a spa day there. Pedicure and no-chip manicures. They were kind and funny. Great job on the nail polish. read more

Helen's Nails - Nail Salons Near Me - Schaumburg, Illinois

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I love going to Helen's Nails. They've always done great work and I leave with beautiful nails. This time, I splurged and asked for designs and Lisa really went all out to make it happen for me. I love them and they're lasting so well! This picture is of my nails a week later. I got no-chip polish. Definitely ask for Lisa if she's there. read more

Helen's Nails - 4th of July nails with no-chip polish - Nail Salons Near Me - Schaumburg, Illinois

What a wonderful experience. Such sweet service! I am so indecisive picking colors and they helped me pick the most beautiful color (short n sweet dnd) with a rose gold accent (ring fingers) this is such a beautiful pinkish nude. I am just so impressed on their hospitality and attention to detail. Next time i am in town i will be stopping by!! You wont be disappointed with the work they do. Keep up the great work and best wishes! read more

Helen's Nails - Nail Salons Near Me - Schaumburg, Illinois

They were nice but had to wait 40 mins with my feet soaking before someone started my pedicure. I did not plan on being there for 1.5 hours for a simple pedicure. If I had known, I would've gone somewhere else. read more

Nice atmosphere, but disappointing outcome. Nails looked great when we left. In just a few days our gel nails started chipping. Not just the polish, the gel. Then they started falling off. read more

Never coming here again , I called to make sure they would have time for me . They stated yes they could do my full set and toes. I got there and they started on my toes first and there were only 2 women inside when i arrived. Once my toes were done they had me wait an additional two hours while other women walked in got their nails and toes finished . Me and another African American lady had to wait for almost 3 hours so we both walked out and one of the workers said something smart and they all started laughing. I tried to give this place a benefit of the doubt but these people are careless and my toes look awful. read more

I'm back with my girl Anna! I let my nails rest for a year without acrylics but now I'm back with a vengeance! I previously did the square nails but decided to mix it up this time around with an almond shape. Anna has been nothing but great about my crazy ideas. I still love this place and I dont understand the bad reviews. My nails take Anna about 1.5 hours with the fill, shaping and polish. I can see how they're not able to so walk in acrylic fills, which is why I make my appointments with her a week in advance. read more

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Unsanitary place and rude staff. Even when you make an appointment, expect to wait for 1-2 hours. Place is disorganized and filthy. Definitely need an inspection. read more

The other reviews on yelp caught my eye, so I had to try this place out. This nail salon is absolutely amazing. It is family owned and run with the most professional and friendly staff. Anna was my nail technician, and she did a phenomenal job! I wasn't sure what I wanted to do with my nails or what color to choose, so Anna gave me many suggestions. I ended up going with the color changing powder, which is so cool! Anna was very welcoming and conversational, which is always a plus and sometimes hard to find in a nail salon. Anna's work is flawless, stunning, and durable! After having my nails on since 1/22/17, I am still in love with them! Needless to say, this nail salon is a gem and I will definitely be visiting regularly! Thank you Helen's Nails for my beautiful nails! read more

Helen's Nails - Beautiful color changing powder! Purple when cold, pink when hot! Love love love! - Nail Salons Near Me - Schaumburg, Illinois

Overall average review due to them getting the job done. However a regular polish acrylic set was $40 without tip; I personally don't think it was fair for the job done. I had requested thinner nails and showed the shape I wanted and after scrapping my skin a few times with the drill (fairly painful) the nails were still just as thick and chunky. read more

Helen's Nails - Nail Salons Near Me - Schaumburg, Illinois

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The absolute best nail salon. I have been going to this nail salon for years. Hao and Lisa are THE BEST!!!!!

Few times I came to this place and I made appointment previously with Lisa. She is very very good with both manicure and pedicure. , especially with French. The problem is they put you down for appointment with her but they always send someone else instead. Only once I got a chance when she actually finished pedicure that guy started. So, few days ago I came in and made appointment ahead of time and mentioned that I want Lisa to do everything. I asked few times to make sure that she is free and she can do it . Guy assured me about it. I came today and actually Lisa started water and then she send me again someone else to do it for me because she got another client as well. I am very very disappointed in their service.I actually got very angry with them. So, If you want Lisa to do your mani/pedi Ask at least 10 times to make sure. I just left and never going back there again even though I don't know any other person who does French the best read more

I will not come here again. I brought my daughter here to get her nails and toes painted. My daughter (4) is not new to the nail shop as I bring her once a month. He did not make her feel comfortable and he kept raising his voice telling her to relax and don't move and all she did was shook her head. He then kept telling her that she is killing him. When he started on her toes he said I'm doing the best I can and she is literally sitting still. He put the toe separators on her feet and EVERYWHERE else we have been they use tissue. I can tell she was uncomfortable. He got an attitude because she accidentally messed up her thumb nails. I will not come back here not even for myself. I don't feel like anyone felt welcomed there. The vibes were very off . He later came back trying to talk with her but I was already over the whole situation at that point read more

Bad experience here. They did my mani and pedicure in rush. Top layer was applied so bad. It's only 2 days left and chips on every finger. Avoid this place. read more

Helen's Nails - Nail Salons Near Me - Schaumburg, Illinois

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I had a 5:30 appointment. I arrived at 5:15. There are two people working at Helen nails, and both were working on manicures so I patiently waited in a massage chair for my pedicure appointment. 45 minutes later, I am next to have my pedicure and I show the man what I wanted on my toes (see photo) and he tells me "I can't do that". It's a simple flower on my big toe. Then I said okay, how about any design? He proceeds to tell me he can't do nail designs and I should have told him when I made my appointment. I left without having my toes painted. Total waste of time. Poor customer service. read more

Helen's Nails - Nail Salons Near Me - Schaumburg, Illinois

I've gone to this place a total of 3 times. The first two times were great. Friendly staff. Clean. And the no chip mani work lasted 3 weeks without it starting to peel off or anything. I walked in here on Father's Day (there's a big sign that said "walk ins welcome" on the window) and while waiting for someone to ask me what I need, they said to hang on. So I think it was the owner or manager or whatever, and she was on the phone. When she got off the phone she just straight said to me "I'm sorry we're booked for the day." I replied, oh, are you not taking walk ins?" She replied back saying "no, sorry." I was so disappointed they didn't even TRY to accommodate me! Not even a "the wait time is xyz, can you come back later?" Or a "come back at xyz and we can help you." I have never been to a nail salon that didn't try to accommodate every customer that came in for service! read more

I've come here in the past and the service was just okay. It wasn't bad but I never returned. Until yesterday! It's under new management since I last visited and wow it is amazing! It's very unassuming with the location and storefront, but the service is the best I've ever had. The family business aspect is something I treasure. In case you havent seen any of my other reviews, I appreciate being treated like family. And here I definitely felt like some sort of distant, long lost relative haha And nail-wise, I did a basic pedicure and a no chip manicure. I've never been happier with how they turned out. No clipped, bleeding cuticles... no uneven, sharp edges.. bright and shiny just the way I like them! :) read more

Helen's Nails - No chip- gelish 116 ;) - Nail Salons Near Me - Schaumburg, Illinois

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I hate to leave negative comments but I was very disappointed with this place.!!! I got no chip mani and regular pedi done here. My no chip manicure was really bad and didn't last a week. I was on a vacation and 3 of my nails broke. Never again going to this place However my pedicure looks okay so far read more

Avoid this place at all costs! Especially, if you are looking for a place for pedicure! When I made an appointment for no-chip mani and regular pedi a few days ago, I confirmed the cost to be $55. When I went there today for my appointment, everything went wrong! The guy rushed me to a seat and asked me to choose one of the only two options in a great hurry. No explanation or no other options! He was so unpleasant throughout the whole process, too! He scolded me for not staying still, letting out big sighs once in a while. When the service was done, he asked for $85! I was very perplexed and asked why. The only answer I got was 'No, it's $85!' He didn't even bother to explain what the hidden fee was for. Had I known that there was a huge hidden fee, I would not have done this. I have been here for a few times a year and I even recommended this place to my friends. But the service has gone downhill great deal, not to mention those big hidden fees. No more! You just lost 4 customers! read more

I came here on the recommendation of a friend, and I knew it was going to be good (she is obsessed with her nails). I got a regular pedicure and a no-chip manicure. After 2.5 weeks, my toes are still going strong, and I just went to get my nail redone. I was a bit concerned about my nails at first, because I felt they didn't wrap the tip of my nails. However, I was pleasantly surprised that there was no chipping or peeling of the polish. There were a couple things I didn't like- they used the drill to file my natural nails, which made me cringe a little bit. I already have pretty weak nails, and I didn't want them to get thinner. They also didn't put on cuticle oil after the service, which I thought was pretty standard for gel manicures- the UV lights can be drying on your hands! Overall, my manicure lasted until I took it off, the application was clean, the atmosphere is friendly but professional. It's not too much to ask, but hard to find in the suburbs. I'll just bring my own cuticle oil next time :) read more

Never in my life have I ever loved my nails more than when I got them done here. highly would recommend. Helen got 1 new loyal Customer today, I'll be back :) thank you so much !!! read more

Helen's Nails - Nail Salons Near Me - Schaumburg, Illinois

There were 3 of us as walk ins mani and pedi and they told us to come back in an hour. We did as we were told and weren't disappointed. My no chip turned out great and the staff was friendly. I suggest appointments though. While we were there they had to turn away 4 people because they were booked the rest of the day. read more

Love love my nails! I asked for a thin French on almond acrylics. I didn't get her name but she did awesome. Fast and better than the inspiration photo I showed her. Would highly recommend! read more

Helen's Nails - French acrylics - Nail Salons Near Me - Schaumburg, Illinois

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How has no one reviewed Helen's? I'll tell you why: I've been driving by it my whole life and somehow never noticed it was there! This is a cute little place! I was shocked when I was chatting up the staff and one of the guys said, "We've been here for 18 years!" Apparently, he hears all the time that people did not know they are located there -in the little strip mall on the southeast corner of Golf and Salem. For $40, I got to relax in a massage chair while someone worked on my hands and another on my feet. It was nice and quiet, with only a few other customers in the place (it was a Saturday afternoon, around 3pm). They also massaged my hands and feet and it included a scrub too. I felt very pampered! I think the staff was super friendly, efficient and they did a great job! I'm a runner so my nails were in pretty bad shape when I walked in, but they somehow made them look human again! ;0) I'm so excited to have found this little gem! This will be my new suburban escape when I head to Schaumburg to do my shopping and/or visit my mom! I love that I can get my toes done and that my commute back into the city allows for dry time! read more

Pretty good place! I went in there and didn't initially have the best Impression but they did an amazing job on my nails. I'd definitely return again. read more

Helen's Nails - Red matte nails! It was a basic manicure but they did a good job - Nail Salons Near Me - Schaumburg, Illinois

Customer service was great and friendly. But the woman who claimed to have been doing nails did mine. She did lines across my 2 nails as I requested. However, they were sloppy. I got no chip done but two nails chipped after 5 days. Waste of money now I have to go and get it done again at my regular salon. I should have just gone there instead of trying a new place. Oh well, lesson learned! read more

Helen's Nails - 2 nails chipped after 5 days - Nail Salons Near Me - Schaumburg, Illinois

I'm not the type to leave reviews but this place is subpar or it was the lady who did my nails that didn't do good. I like this place to do pedicures. I went in to get a full set with a lady with glasses, brown hair. Don't know her name but I'm guessing it's Anna or something because her equipment had the name Anna on it. Everything was going good until she used the machine to file my nail or whatever it's called. She hurt me in the process and I was bleeding, she didn't even apologize. This has never happened to me and she kept telling me to relax my hands... no other nail salon has told me that. On top of that my right wrist has been broken before and I can't move my hand they way I want it to most of the time. My pinky had also broken and she was just really aggressive with it and kept telling me to relax. I tried to relax but it's really hard especially after someone hurts you. Now I have glue every where. Idk if she's new but my nails do not look like they're worth $43. I told her that the shape was weird and told her it hurt. I guess she didn't understand i don't know but she just ignored. Didn't apologize or anything. Now at the end she sees that I have a cut and I'm bleeding but she still proceeds to put acetone over it and it burned so much and it hurts. The picture doesn't do it justice. The shape of my nails are not even consistent. I paid $43 Plus $5 tip because I am a nice person but for horrible nails it's not worth it. I don't like arguing or getting people in trouble but this isn't okay. I've gone to way better places. If you do go do not go with the lady that did my nails. read more

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Literally, just walked in at 4:54PM for a pedicure and was told they were pretty much done for the day...umm okay. You close at 5PM instead of 6PM...I won't return. read more

Loved it!! Anna did my nails and she was sooo super sweet and amazing. She did my nails exactly the way that I like them. I will be going back and recommending them. read more

Helen's Nails - No chip manicure done by Anna. - Nail Salons Near Me - Schaumburg, Illinois

I had such amazing expectations from Helens nails because I read so many good reviews about it.but my experience was actually sad. The lady who did my nails was nice no complains there..what I didn't like was the quality of the full set.i got mood changing nail paint in gel and I was here as a new customer. My left hands thumb nail is crooked and I pointed it out to the lady twice and she was like looks straight to me. I got my nails done on Sunday and she has left so much of a gap between the cuticle and gel nail plus it's so thick it just looks shabby.i love the colour and concept of the mood changing paint but beyond that I don't like my nails.she did my whole set in less than 30 mins and it felt like a rushed job and lacked finishing in it. I don't think I'll return .. read more

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Love this place! Came here a few weeks ago for a gel no chip. Loves them! No chips or fading. Just got my fill done and they are perfect! Don & Anna are the owners. They do great work and are super nice. I've been getting my nails done for years. Just moved here so I needed a new place. This is the best place I've ever used! Highly recommend!! They close at 8, so please remember the services take a while, so go before 7 and don't show up 10 mins before they close. read more

Helen's Nails - People always think my nails are real! No chip gel baby! - Nail Salons Near Me - Schaumburg, Illinois

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This is the best nail place I have been too! The prices and quality of service is the reason I keep coming back. My no chip nails last 3-4 weeks which is amazing compared to other places. read more