A friend of ours recommended Kauhale for my father-in-law. We could not be more pleased! Everyone…read moreis kind, courteous, friendly, and extra caring. The facility is spotlessly clean and the landscaping is beautiful. They have 3 room sizes - studio, 1 bedroom, and 2 bedroom. The food is excellent and plentiful. Activities at the facility include bingo, dominoes, a weekly happy hour, musical events, and special occasion family gatherings. They also have regular excursions out of the facility for lunch, fishing, or shopping. All in all Kauhale provides excellent care for our loved one at a very reasonable price. Highest possible recommendation!

We went to Proveer at Byrd Springs to see their assisted living and memory care options. The…read morebusiness is clean and brightly lit. We met with Jennifer who explained how they operate, gave us pricing and then showed us 3 options. They have a nice dining room, activities room, hair salon area, reading room, library and other amenities. My mother-in-law is nearing time to go to a place where people can give her full time assistance and care. We will definitely give Proveer a call when the time comes to place my MIL.

My family member was admitted I January 2026. He wanted to go to the restroom several times for a…read morebum and later to go pee. He asked over and over again. Several nurses were present. His daughter told nurses that she was leaving and would be right back. She came back shortley. Her father was on the floor lying there and couldn't get up. The bed was elevated. No pads were on the floor. The staff handed her 2 pamphlets for 24 X7 care to hire. I asked how soon we could be discharged they said 7 days. I believe you could push for sooner or don't go I called all the way up to director and no one answered their phone. I called from director down to nurse again. No one answered. Called again and each time left messages, explained that my husband had a brain injury and could not risk a fall. Asked that he be discharged since my husband was not safe there. Took a long time for him to get from ER back to Regency. I think Pt is really good. Got around the clock care until I could get him released. I do not recommend nor would I have someone here without 24x7 care to take care of your family. Take them home instead and hire the services needed.

Do not use this facility for rehabbing your loved ones. Repeat, do not use this facility as a rehab…read morefacility for ANYone you care for and about. Sweet 89 year old Momma has been in this rehab approximately a month and it has been a disaster from my [her youngest daughter's] perspective. Outright snubbing their collective nose at state laws/regulations, this facility did not provide my Mom with an insulated water bottle until about the 8th day she was there. Sooooo, I visited Mom and guess what? This loser facility had placed deodorant and body lotion on Mom's hospital-style rolling table right in front of her as she sat in a wheelchair along with a small styrofoam cup/straw. Before my eyes, my sweet, dementia-suffering Momma, poured body lotion into the cup and commenced to try and drink it [!!!!!]. First off, these items are supposed to be under lock and key. Her Memory Care facility keeps anything that can be improperly ingested in a locked drawer until the staff unlocks it for her use under proper supervision. Anyway, I grabbed the styro cup and body lotion and ran in the hallway to get help -- the only scrub wearing person nearby, to whom I explained what was going on said "uh, I've never seen that before!" HOW in the world does that help the situation? I was so furious, I could hardly contain myself. I've walked into Mom's room where she was splayed out on the bed nearly falling out of the bed, with a dirty depends on - my brother experienced the same thing. The rooms are generally filthy, the staff drops off trays of breakfast, lunch and dinner and does not bother to cut, for example a large fried chicken breast, into bite sized pieces for an arthritic elderly person such as my Mom who cannot cut up her food. Said uneaten food just stacks up on trays atop chest of drawers or the soiled garment container in restroom. Full milk cartons (think elementary school), waters, Shata colas and eggs, bacon, butter packets, biscuits, you name it...slop everywhere. Long story short, I called the ombudsman with my 8 complaint points, and although she was very responsive and empathetic, all her office can do is mandate the facility create a Corrective Action Plan, and even this [IMHO slightly punitive action] has to be initiated by Mom's Power of Attorney, in this instance my brother. They have a nice courtyard, it's big, with begonias and roses and a small-ish pavilion with nice furniture and a ceiling fan. Sounds nice, right? Guess what - residents and guests are not allowed to use it. Rationale: the keypad access is broken. [[[Uh, last time I checked there are professional people who fix stuff like that, and isn't this a fire code violation/issue??] So, as a workaround, I was able to locate a giant/awkward 02 tank for sweet Mom and awkwardly wheel her around all the numerous corridors to sit out under the covered awning out front of the building - Mom in her wheelchair and me sitting cross-legged on the concrete, and in 100+ degree weather. Mom enjoyed looking at the cars coming and going and "greeting" the visitors on the 4th of July holiday for about an hour. STILL: unacceptable - the courtyard is 2 doors from her room and should be accessible to all at all times! Thank the Lord brother moved Mom next door to Skilled Care at Regency Main. I'll comment on that facility when I visit Momma Sunday. TL/DR: DO NOT USE THIS FACILITY.

We entered into a contract with HomeCare Assistance on November 7, 2025. My 80-year-old mother is…read moreterminally ill and my 81-year-old father and my family needed some assistance. We felt good about Tommy Anderson during his home visit and signed a contract to begin care on Monday, November 10, 2025. During our home visit with Tommy, it was emphasized several times about their extensive background checks of their caregivers and the contract even went further to say that they evaluated caregivers in other ways, such as psychological testing. The very first night, a caregiver came into our home, whom we liked immediately, but we discovered that she stole four diamond rings from my mother and my father's University of Alabama A club ring. We filed a police report and after 48 hours of me pleading and appealing to this caregiver, she returned the rings to me at my home. When we discovered that the rings were missing, we immediately did a simple Google search and found two mug shots of this caregiver and the police told us she had ten or more prior arrests, and that this company had dropped the ball. She had arrests as far back as 2021 until recent. I was told by Tommy and another employee that they did not understand why those did not show up on their background check. What an insult to my intelligence. Please beware of Home Care Assistance, because they obviously did not vet this employee at all.

This organization is among the worse of the worse. After a trial weekend with Home Care Assistance…read morefor Respite Care for my mom, they are not fit to be hired. They are the least honest businesses I've ever dealt with in my lifetime. There ethics, leadership, and home care services are horrendous. They believe they can do no wrongs. Wrong! Client health, well-being and safety is the furthest priority for this companI. There bottom line and utmost priority is profit at the customer's expense. Our experience with them was below low. I wouldn' recommend them to anyone. if I did recommend them to anyone, then it would be stay way clear of this outfit.

Initially we felt very positive about Visiting Angels. The owner, Jeremy, came to our home and met…read morewith my daughter and me regarding providing care for my husband. John had been in hospitals for over four months with only two weeks at home. He went in for a day surgery and ended up with a hematoma , then developed a pressure wound on his heel that caused Osteomyletis and ended with a below the knee amputation. We need to have reliable care in order for my daughter to take me to my Dr. appointments and just have some relief for the 24 hour care he was needing. Unfortunately, the talk was was great but the follow through was not existent. We had one care giver come out for a visit, who was personable but not a good fit with my husband. Our second try never showed although we has a confirmation email from the office. We never received a call about the no show and when we called the office and asked to have Jeremy call, we never heard from anyone. Needless to say we needed reliability from this service and received none.

Needed care for my mother after she had a stroke and ended up in a rehab facility that was…read moreshort-staffed. I chose Visiting Angels over Senior Corp because Angels was so much better about staying in contact with me and answering messages. I live 430 miles away from my mother, and I needed help that was going to answer messages promptly. Visiting Angels was terrific at that. As it turned out, but the time we scheduled the aide, mom was feeling much stronger and did not want the service. Dean Longo at the Norfolk office was unbelievably understanding and just phenomenal to work with. Compassionate and professional. I have Visiting Angels in my back pocket and will call them again at the drop of a hat.