I love this company. They were fast and worth the price. I definitely recommend them. They fixed…read moremy key pad door lock on my front door. I haven't been able to use my front door for years and now my key pad works. Thank you!

Very expensive service charges. I called in for a request to…read morerekey my doors in hopes to avoid replacing the whole knobs. Quoted $65 per door to rekey. $79 flat service call fee. You will save more money going to Lowe's to replace the knobs.

The air in our area has suffered from local area fire smoke and our house's fire alarms started to…read morerandomly alarm. Not knowing what was happening, I called the Folks at Signal Services to ask if they could help. I spoke with their main operational head who explained that my fire alarms were old (beyond their 10 year life) and needed replacement. Rather than pitch their services, he explained that this was something I could probably handle myself, where to go and the appropriate next steps. Within a few days I had replaced all of our smoke detectors with the latest edition - problem solved. SO WHY am I writing this review. Because the guys at Signal Services didn't have to walk me through what was happening and how to fix it. They didn't get paid, had plenty of other things to be doing that day, but took the time to help me out for free. With that, they earned a 5 star review and my pledge to use them again in the future if I ever need services that they offer. It's all too rare these days that someone helps when there's no sale to be made and this is a true testament to their customer-centric approach. Great guys - thank you!

I requested quotes from two different places, the other place never got back to me with an estimate…read moreand were off-putting. This company was professional, and very responsive to any questions I had. They set me up with an amazing system with high quality cameras and a great app that alarms when anyone is within frame for the allotted time. When they set up my cameras they spent time making sure I knew how to use the system, and set up all the features I wanted. I was very impressed. I haven't had any issues, but they encouraged me to feel free to call with any issues or questions.

There were 2 techies who were Knowledgeable and professional…read more They listened to our requests and positioned our cameras where we wanted to place. We are very pleased of their service.

In an odd sort of way, it turned out my first choice wasn't my best choice!…read more I came across the listing and thought "OK - it's a little corny name, 'Those Tech Guys'" but honestly, if you hang around tech guys at all, you get it. I am far from a professional when it comes to IT installations, but I know enough to be dangerous. And after getting quotes to install ethernet in my 1980s circa home, one never wired for ethernet, one that just went through a significant renovation where I, in my supreme wisdom said "WiFi is great, now! Who need hardwires anymore?" was now faced with retrofitting several rooms and office with ethernet and said, this guy over here, the independent with a normal sounding company name, yeah - lets go with him! Mistake!! After schedule, and reschedule, and delays, and reschedule, we got nowhere with contractor number one. Meanwhile, Roberto and Peter at Those Tech Guys had patiently followed up several times, continued to be pleasant and professional, and AFTER I said no thank you I am going to go with someone else! So I made the dreaded call back - "So remember when I said if things change . . . " Peter was quick to jump on the phone, and walk me through things at every step. Gave me a highly competitive bid, and an install time of only a few days from when I called. They cam onsite, were clean courteous, and efficient. They played with my dog (I mean who doesn't love a bowling ball Staffy Bull Terrier mix?) and made light work of the install, and the final cost (with tip!) was even below the initial quote. This was made possible as Peter walked my home and together we found opportunities to do things more quickly, and save a few dollars along the way. In the end, I didn't choose Those Tech Guys first, but you should. No regrets here, other than I should have picked them first!

We had these guys out for a fairly straightforward job by their standards--we needed to hide some…read morewires, tuck away a couple components, and set up the TV sound to come through some additional speakers for added volume. They showed up right on time and got right to work. They did everything quickly and pleasantly and exactly as asked; they even figured out stuff that I wouldn't have been able to explain--even though all the equipment was already here, it wasn't stuff they sold. They upgraded our blown speakers and left everything in perfect shape, nice and clean. We couldn't be happier with the work.

Just an all-around positive experience from start to finish. Excellent communication (which is…read moresomething that has been a struggle working with other companies). Ariez was my main point of contact and he did an amazing job setting up our new 4K short throw projector, organizing all of our surround sound and getting our super fast internet set up throughout the house. Nick, the owner, was great to work with as well. Highly recommend them and will definitely be using them again in the future!

Rivas Technology Group delivers as promised and more. Ivan immediately responded to our request…read morefor help, came out to our home, and redesigned our poorly implemented attempt at delivering an integrated network, security and smart home system from a prior vendor. RTG implemented their Phase I plan within days. The entire system (network backbone, security system and cameras works precisely as promised with incredible clarity and stability. We will continue working with Rivas TechGroup to implement the next phase of our project. RTG is HIGHLY RECOMMENDED for quality and value and most importantly network expertise. They are absolutely worth what they charge. Did I say that they are incredibly responsive? YES.

I would highly recommend Ivan & Rivas Tech for any of your home IT needs! I am a bit of a tech…read moregeek myself and had spoken to another service before finding and settling on Ivan and his team. The first group I spoke to really didn't understand the scope of work I wanted and didn't understand the quality of the IT components that I wanted to be used! So I was impressed by Ivan's knowledge, speed of reply, and the speed and quality of his work! Ivan was ultra responsive and open to my constant questions and requests for follow-up. If you are talking to several companies - make sure you include Ivan & Rivas TechGroup on your list - they will quickly outpace their competitors.

Alee is professional, punctual, quick to respond and overall does excellent work. He installed a…read moremulti camera ethernet powered unifi camera security system at my home and the quality of work was great. We ran into a hardware issue 2 years later and he was quick to fix everything up like brand new.

TLDR; you get what you pay for. If you have demanding network needs and want a well engineered…read moresystem with service to match, I can't recommend Alee and HiTek Telecom enough. I contacted Alee with HiTek Telecom to get a quote on a complete network job for my home. Not only do my spouse that I work from home, but I also do a lot of photography and video that I transfer back-and-forth on my network and into the cloud. I was tired of poor and drop connections with my consumer level Wi-Fi system. In addition, I wanted a local security camera system that I can control without relying on a cloud service. After receiving a quote and agreeing on the scope of work, I scheduled the installation. Alee came out on time on the date scheduled and we walked through the plan of installation and confirmed what all my needs were. Alee and his team worked through the day and completed the install job in an incredibly professional manner. The installation and the cable runs, and all of the final product was exactly as described. After the install, Alee walked me through downloading all of the software that I needed, how to access and navigate the system, how to navigate and operate the security cameras, and ensure that everything was working properly. To be sure, this was a relatively large install for a residential application. I wanted ethernet drops in every room of my house, a new professional grade network cabinet, in-ceiling WIFi network, and a new suite of security cameras. I couldn't have asked for a better end product. I am quite pleased with the attention to detail of the install and making sure everything was perfect, workmanlike, and care was taken in my home. Alee came back out to adjust a couple of things for me after the fact and install an additional camera. Again, he was on time on the scheduled day. The workmanship was just as good and the communication has been stellar throughout. I truly can't recommend HiTek and Alee enough. Top-notch product and top-notch service.

Complaint registered today against Xfinity, owned by Comcast:…read moreDescription of complaint: Comcast/Xfinity billing is confusing to say the least. Current bill due as of 8/1/2024. They bill a month in advance. Yesterday, I cancelled that plan which should erase the $206 normal charges. I am making a payment of $93.37 tomorrow, which I am not challenging. There may be a residual balance of under $25, but they are telling me that I will owe $152 and change after tommorow's payment, and this is part of the amount I am challenging. I have paid $250 on 7/4/2024 and with tomorrow's payment, that is $343 in one month!!!! On my last complaint to the BBB, they also told me they would credit the $100 tech visit on 3/24/2024 which I was told several times by the tech that actually came to my house that I WOULD NOT BE CHARGED, so this $100 credit did not drop off. I was also told twice by two different chat discussions subsequent to that date. So the total amount that I should be credited would be $252 and change. The only reason for two stars is because of the hours I have had to spend challenging their puzzling billing "rules," in which, after I cancelled all TV expenses, the gave me bare internet FREE for one year. I am finally switching to a digital antenna, and getting a smart TV. To their credit, Xfinity's internet is EXCELLENT in quality and speed, even at 50Mbps. Quite simply, $230 a month for TV and internet is TOO MUCH, even if you are fairly well off. Since 2006, I have paid Comcast some $40,000 in services, taxes, fees and miscellaneous "other" charges. Not any more.

To Comcast Legal and Executive Escalations, This email…read moreserves as a formal Notice of Dispute and a demand for the immediate cancellation of all Xfinity services under my account. I am writing to establish a strict, undeniable written paper trail, as Xfinity's systems deliberately block consumers from canceling services independently online, and your telephone representatives have actively falsified information. Yesterday, September 2, 2026, I called Xfinity customer support for the second time to ensure my account cancellation was being processed. The representative explicitly assured me that my services were ended. However, upon checking my account dashboard, I discovered the account remains active and billing continues. This marks the second consecutive time a phone representative has committed verbal fraud by promising my account was closed, only to leave it active to protect their internal metrics. This predatory behavior is a pattern. A few weeks prior to my cancellation requests, I called Xfinity three separate times attempting to find a better, more affordable rate for my plan. Instead of helping me or offering a reasonable pricing adjustment, your representatives repeatedly and aggressively shoved the Xfinity Mobile feature in my face. They refused to offer any other viable alternatives. It is entirely clear that Xfinity representatives do not strive to help the consumer; they strive solely to help themselves, protect their own sales quotas, and keep their jobs. Your entire customer service system is built on deceptive, bad-faith retention tactics designed to trap customers and extract unauthorized funds. Please take the following actions immediately: Terminate all services tied to this account effective immediately. Stop all future billing and revoke any automatic payment authorizations. Issue a final, prorated bill reflecting my original cancellation attempts, with a full waiver of any fees accrued due to your representatives' refusal to close the account. Send written confirmation of account closure to my email on file. I am keeping a log of this correspondence. If this account is not closed immediately and all unauthorized billing stopped, I will forward this entire documented timeline to the Federal Communications Commission (FCC), the Federal Trade Commission (FTC) for violations of unfair billing and cancellation traps, and my State Attorney General's Consumer Protection Division. Sincerely,

Russ is fantastic. He is knowledgable and was able to help…read moreme get the system that came with the house I purchased up and running. He was also patient with me (I took up more of his time than necessary because I was not prepared). Really appreciated the fast response and great communication. I have nothing but good things to say!

I gave Russ a call after deciding to upgrade my existing home alarm system, and I couldn't be…read morehappier with the process and results. Russ came to my house, took a look at my setup, and made a few reasonable upgrade recommendations...all at no charge to me. He didn't "push" anything on me, just gave me the facts, briefly mentioned his Blockwatch service, and let me decide how I wanted to proceed. He actually dissuaded me from spending more money on upgrading my panel unit or adding sensors he deemed unnecessary...fine with me! I was so happy with Russ's inspection and advice that I paid him to come out and install a new keypad and a half dozen new sensors. Some of these were the tiny Micra window sensors he sells on his site (alarmprofessor.com), all of which turned out perfectly. Russ told me he's been in the business for 30+ years, and let me tell you, it definitely shows. He worked very quickly, but always took time to answer my questions. When I showed an interest in learning the keypad programming, he taught me exactly how to do everything myself in the future. Russ seems like a good man and a skilled alarm technician. If I ever need alarm help again I know exactly who I'm going to call.

I am a business owner and in the construction industry. My standards are very high and expect a lot…read morefrom my employees and feel the same way as hiring a contractor to help me. I am very picky and not easy to please. I had been looking for security at my shop, due to some troubles lately. I called Mike and he was spot on with where my cameras were to be set up, motion sensors and contacts around my place. I can't say enough about his expertise and could tell that not only knew a lot about what he did, but also loved what he did. After looking at 4 different places I decided to go with him. The installation was perfectly done and his employees were clean, courteous to my staff and very professional. They were very well educated and had a lot of experience with installations. This installation went great and was walked through on how to use this system. I did not have any issues and had no questions after this walk through. I was very pleased. I highly recommend if you are looking for someone and will hire again for my home. Thank you for all the help Mike! Don't look anywhere else, it will be a waste of time.

Mike is amazing at customer care. He provides clear, reliable information related to setting up a…read morecomprehensive home security system. Brent, is a technical expert on installation and does what it takes to get the job done. Security was very important to me in my new single family home after living in a condo for the past 12 years. Mike and Brent made that security and peace of mind a reality. I would highly recommend contacting Mike if you are looking for a security system with world-class customer service to set-up your system.