Russ is fantastic. He is knowledgable and was able to help me get the system that came with the house I purchased up and running. He was also patient with me (I took up more of his time than necessary because I was not prepared). Really appreciated the fast response and great communication. I have nothing but good things to say! read more

Russ, Travis and Tom were awesome. Their no BS approach to alarm security really won me over to call them and they were the first/only company I felt comfortable moving forward with. I called Rev Associates to schedule a consultation for my home. Russ arrived promptly at my home for the scheduled consultation. He's a very personable guy with nearly 50 years in the business. I trust his expertise and he didn't try to add any fluff to items he felt the house needed. I received an email from him that same afternoon and decided to proceed with the install. Tom arrived to perform the install and was on time as well. However I was delayed 5 minutes due to me leaving my office a little later than expected. Tom walked over the house with me to confirm what he was installing. He was very careful in his work and had plastic laid out to catch any debris that may fall while drilling and tapping. He also walked around with shoe coverings and vacuum to pick up whatever else he may have missed the first time. It was refreshing to see such care and consideration for my home. The install itself took a tad over 2.5 hours. Everything was tested and works perfectly. Last, but not least. Travis installed our camera system and motion lights. Great guy who set up all of our systems and even helped trouble shoot their in-house app that was finicky at first with my Google Pixel XL. They were quick with a workaround which I suspect they'll probably be encountering more customers with Pixels as the phone gains popularity. So it's definitely a good thing this was caught early on. I cannot give a more glowing recommendation about a company. Everyone we dealt with was an absolute pleasure. I would recommend them to anyone looking for a sensible solution to home security. read more

I gave Russ a call after deciding to upgrade my existing home alarm system, and I couldn't be happier with the process and results. Russ came to my house, took a look at my setup, and made a few reasonable upgrade recommendations...all at no charge to me. He didn't "push" anything on me, just gave me the facts, briefly mentioned his Blockwatch service, and let me decide how I wanted to proceed. He actually dissuaded me from spending more money on upgrading my panel unit or adding sensors he deemed unnecessary...fine with me! I was so happy with Russ's inspection and advice that I paid him to come out and install a new keypad and a half dozen new sensors. Some of these were the tiny Micra window sensors he sells on his site (alarmprofessor.com), all of which turned out perfectly. Russ told me he's been in the business for 30+ years, and let me tell you, it definitely shows. He worked very quickly, but always took time to answer my questions. When I showed an interest in learning the keypad programming, he taught me exactly how to do everything myself in the future. Russ seems like a good man and a skilled alarm technician. If I ever need alarm help again I know exactly who I'm going to call. read more

Russ was extremely knowledgeable, honest, and friendly. I would highly recommend his services to anybody seeking alarm system maintenance or setup. Under no circumstances would I go with ADT, who have been rude and pushy on the phone on several occasions. Go local! You can't beat REV Associates. read more

Came down to help me figure out a security system that was left in a house I bought. Didn't charge for the visit. Came down again to set up monitoring (after I had my phone line put in). Very reasonable monitoring rate. Great guy to work with. Knows what he's doing. Would do business with him any time. Thanks Russ. Great job! read more

Russ was very helpful, knowledgeable and professional. We were looking to install a few new sensors and smoke alarms, and from our first contact with him, he was able to give us a reasonable quote and complete installation within a few days - the install itself was just a few hours. A heads up about his telephone number: it rings many times before going to voicemail - we thought for a sec it was disconnected after so many rings. Highly recommended! read more

I found Russ when seeking repair on my old ITI SX-V alarm system's keypad. I wasn't ready to upgrade my entire system due to a broken keypad, but the system is so old that most providers surely would tell me I need a new one. Russ found the keypad I needed, programmed it to work with my system and even reset a sensor that had dropped from the system. I love repairing rather than replacing and Russ exceeded all my expectations. He even left me with an older broken keypad that I later disassembled. I discovered the internal keys on the keypad are common to a number of newer systems, so I bought a new keypad on eBay for $10 even though it isn't compatible with mine and used the internal keys to repair my original keypad. So now I have a working spare. Russ also recommended some systems to look at when I asked what he thought of another. I highly recommend Russ - he listens to and works with the customer to give them what they want. I will definitely go to Russ when I need any future alarm system installations and/or repairs. read more

Believe the hype!! I had an old alarm system I was interesting in repairing/testing/upgrading. Another company took one look and said it was junk and I needed to replace everything with their overpriced selected models and then lock me into a 3 year contract. Russ came out the same day I called, replaced a battery, fixed a loose wire and presto the system was back. Instead of having to replace everything now all I need is an inexpensive cellular communicator to bring my system (which previously operated on land line/telephone) up to date. Great experience. Highly recommend. read more

I attempted to replace my own alarm system and yes it did not go as planned. I found Russ through Yelp, and contacted him. He was very knowledgeable and knew exactly what was wrong. He was prompt in his appointment time and did a great job. I will definitely recommend him to my friends. read more

met with Russ this morning. Super happy with his thought process, attention to detail in explaining the merits as well as cost savings on upgrading our 25 yr old existing system! thanks! can't wait for install! read more

Russ is a pro. Extremely professional, knowledgeable, friendly and fast. He was also flexible with my infant's nap needs and not just tolerant, but very sweet, to my large and needy dog that followed him around the house the whole time he worked. I would definitely recommend him for any scope of home security system project. read more

Very FEW companies meet my full expectations... and it 's so rare for anyone to exceed them. So, I'm using my own time to reward Blockwatch Alarm / (aka REV Associates) for being one of the few, rare companies that did! After researching the alarm industry, services offered, price-shopping, and comparing many companies, it was up to Blockwatch to win my business with their product, customer service and price. After the first phone conversation, I'd already learned new, valuable and detailed insight about options that were completely unexpected and exactly what we needed. (Russ really knows his stuff! He shared his experience with a new high-tech but affordable gadget that we didn't even know existed. By the way, it wasn't an up-sale like you'd expect; not even part of the services they offered. We purchased that add'l product from an Electronic store because it was perfect for us.) Back to the point, it felt incredibly reassuring that someone so knowledgeable answered the phone on my first call! (NONE of that automated recording crap and then routed outside of the U.S.!) So, I took a few days to research what he'd shared, did further comparisons, and decided to call Russ back. And, even though our house is in a remote area (required over an hour's travel time), Russ agreed to come over. As I recall, the appt. was scheduled within about 72 hours. Timely response / lead time: check! He showed up promptly as scheduled. (I didn't have to allow the typical 3-4 hour window for a service call. Amazing, right?) Though dressed in work attire, he was clean and professional. (No mud on his work boots to track through my new house, ya' know?) He was courteous, and quite expedient with the technical portion of the job. And, he had an inventory of parts with him which came in handy for some unexpected things during the installation. When he finished the technical work, he showed my husband and I how the system worked, explained what to expect and had each of us practice using the alarm ourselves while he observed. I should also mention that this company has a unique business approach that I think is really SMART! A few days later we had a question. Again, Russ was great and helped us over the phone. The next month we were away traveling, (part of the reason for wanting the alarm) and then my husband ended up very sick. He was hospitalized for 3 weeks. So, I was unable to provide the signed document and Emergency Contact List back to the company like I should have. (I really think most other companies would've gotten nasty.) But, I asked for patience and they were so understanding. No late fees, nothing! Our installation and service activation was over 3 months ago... Since then, the system has worked exactly as described and the functionality is really cool! Bottom line: This company provides the experienced, excellent service, value and personal touch that I haven't seen in a decade, seriously. And, I'm a frugal shopper... they also provided the best price I could find. Blockwatch Alarm truly earned this review. Personally, I believe they deserve the opportunity to earn your business, too. Hands down, they're really, really good! Just make (1) phone call to them; you'll see what I mean. Sincerely, Donna C. read more

After doing some research on Yelp and other places I found Russ VanDevanter to be highly recommended when it came to home alarm systems. I knew that I wanted a an old school hard wired system and a specific brand of alarm panel that was compatible with some other equipment I had. We arranged an appointment for Russ to visit my new home in Puyallup, WA to see exactly what we needed. I personally had installed three alarm systems in my younger years and never trusted battery type sensors but Russ convinced me that they have come a long ways over the years and would last several years between battery changes. He also said you would get a warning when a sensor battery was needed. We ended up just hard wiring the keypads and siren that had a shorter battery life. I found Russ to be extremely knowledgeable and not trying to sell you something that was not really needed. His installer did and excellent job as well and was a true professional at hiding all the sensors and wires. Overall I feel I got a great installation at a fare price. Larry K. read more

Fantastic job. We were so fortunate to call the right person. The home we bought had a system installed; he re-set it and gave us all the options we might want at a later date. We will be calling him shortly to put those security items. What a pleasure to meet a professional that does not push and try to escalate the price or attempt to sell an expanded system that might not be needed. We would recommend him to anyone. Thank you Russ read more

Russ did a great job advising me with my existing alarm system. He listened to my concerns /needs and installed the necessary items and the system worked perfectly. Costs were reasonable for the system and install. Russ was fast to respond to a question regarding the system after the install. I would highly recommend his services. read more

Russ was extremely helpful. He also came all the way to Tacoma at a drop of a dime and answered all of my questions because of his years of experience. Him and his team explained all of my options and also had me use most of the equipment that was already installed. I would highly recommend his services. read more

Russ was fabulous. Very friendly, very prompt and responsive, and super knowledgable!! I rarely do reviews but I totally recommend him. If you want your system fixed (or installed) by a pro call these guys. read more

Incredible service before during and after the install. Russ is very knowledgeable about his trade and is not simply looking to make money, but is looking to ensure that his customers are happy. I have referred Russ to a few of my friends which to me is the the best testament to how good he is. I will refer Russ to anyone that is looking for Alarm Services. read more

Had a problem with my security system, and Russ came over to help me assess my options. He was both friendly and professional. What I most appreciate is that he did not use scare tactics to try to pressure me into doing business with him. In the end, he disabled my alarm system and the whole visit was FREE of charge! Most impressive- Thank you, Russ! read more

When my house alarm system panels started to have sticky keys, I couldn't find replacements on-line ... it seemed they were too out-dated. I went to Bulger Locks, who referred me to Russ VanDevanter. Russ told me he had some of these panels in his storage. They weren't new, but they worked perfectly, and best of all, they were free. He came by very promptly, and replaced 2 of my sticky panels, and showed me how to replace my third one when I felt like I needed it, and left me with a third unit. He only charged me for his time and expertise. Very reasonable, very polite, and very knowledgeable. Thanks Russ! Highly recommended! read more

Rev Associates has once again saved me a lot of money and instead of selling me something I didn't need they were able to help me make the most of what I already had in a efficient and the most cost effective manner. I highly recommend their expertise! read more

Called me back a timely manner and arrived right on time and fixed our alarm promptly. As good as it gets!!

After purchasing a condo the summer of 2012, I needed a security system with only a few requirements; no contract, no land-line, and a services provider that was local. I located Russ and the monitoring company; Red Sky Security. The equipment installation was quick and with easy setup. The billing with Red Sky has been without issue. Russ is great. Since the installation, Russ has assisted me with where and how to address batteries and replaced a malfunctioning sensor. read more

Excellent services from Security Professor Russ VanDevanter. Russ is immediately responsive and provides quick solutions to alarm systems and navigating the systems. What I also appreciated from Russ was his expert opinion on the neighborhood that I live in. While no home is 100% immune from burglaries / break-ins, speaking with Russ helped me to think about the best approach to minimizing risk for my home. You won't be dissappointed! read more

Russ was GREAT! He took out an old, disfunctional alarm system and relaced it with a new, simple but comprehensive one. He showed up exactly when he said he would, made great suggestions cusomizing our system, was proffesional and thorough. I have had a few follow up questions to which he replied virtually immediately. I would highly recommend him. read more

I recently bought a home with an existing alarm system, but needed some modifications and monitoring set up. Russ made the modifications, adjustments (my cat liked to set off motion sensors), helped me make informed decisions, set up the monitoring, as well as remote access (I can now monitor and set my alarm from my phone). He has been very responsive, knowledgeable, and professional. Overall a great experience. read more

Perfect yelp set up. I visited yelp to do some homework as I was fed up with big co alarm companies. I found REV (Russ) and his great reviews. I called and set up an appointment and Russ was great. From time of setting appointment thru installation and activation Russ was a consummate professional devoid of the slime that drips off the national alarm company people I have dealt with in the past. 5 stars for Russ! read more

Russ is a good guy, and we are very happy that we chose him to help us out with our alarm system. He did a lot of extra work for us in getting our systems up and running. He has also done some good follow up. We explored a lot of options with regard to our alarm system. Russ turned out to be the best -- on both price and service. I am glad that we chose to go this route. read more

We finally dumped ADT after years of poor service and high bills. We had Russ of REV Associates install a new system for us. It has worked perfectly for almost 18 months. We only needed service once. He responded promptly and resolved the problem which we had created. He is knowledgeable, experienced and easy to work with. Highest recommendation. read more

Russ made himself available very quickly when our alarm malfunctioned, rearranging his schedule to help. He identified the problem easily and didn't even charge the full amount he had quoted because it was an easy and quick fix. He's very courteous and knowledgeable and I recommend him highly. read more

Excellent service: Came round the next day, replaced battery and got my alarm system back up and running in less than 5 minutes. Great value compared to other quotes. Highly recommend. read more

Russ helped me to program my system after I had royally messed up the programming when I first installed my system two years ago. He very carefully lead me through the options on how to set it up and made several suggestions to help it perform better with less false alarms. Last week I had a sensor failure and planned to add and updated a few other components, I called him and he was just as helpful and careful as always. He has my highest recommendation. read more