Great facility love using the pool Love coming here every…read moreday Definitely the best gym in the valley

Customers did not clean up after themselves. I was there for a couple months. The trainers are good.read more

Great classes with instructors who truly care about your form and technique. Yet at the same time,…read moreit doesn't feel high-pressure. Highly recommend for people who never strength-trained before (like me!) to those who are super experienced.

If you're on the fence about joining this gym, DO IT. The…read moreability to just sign up, show up, and work through an amazing workout program is absolutely priceless. I am the strongest I've ever been and look forward to going to these workouts. The coaches know everyone by name and tailor all the programing to your specific needs. They have adapted to COVID-19 in a safe but logical way. 5 stars.

Great private gym. For the price of membership you get 24/7 access to a clean well appointed gym…read more Have been there mostly in PM and later evening and have felt safe. Gym is never super crowded when I've been there. Enjoyed my time there.

I can't say anything about the recent reviews you're seeing about quarrels with the owner but I can…read moresay things about my experience. The gym itself is really nice and always clean. All of the trainers I've interacted have been nice however, I haven't had any sessions with them. I really like the equipment they have, a lot of variety and good quality stuff. The only thing I think they're lacking is a sled push area and a spot to do tire flips or sledge hammer hits on a tire. Other than that it's absolutely fantastic. The best thing by far is the hours. Being able to go whenever I want I really awesome. It's rarely busy and by busy I mean 2-4 people including myself in the whole gym. I've maybe waited once for a piece of equipment but that was more by choice because I didn't want to be rude and be too close to somebody. Overall it's a great place to workout and the atmosphere is solid.

I am not a member here but part of a league that is playing pickle ball here…read more I didn't know about the bubble being around the courts for winter which was nice inside it was comfortable. Outside was in the upper 60s the day I went. Not sure if it would be cooler than it was when it's 30 outside. The walk from the front desk to the courts I never would have found on my own. I didn't see any other signs that said what was what way besides the ones my group put up. Everything looked clean and taken care of. I didn't use the locker room or restrooms. They do have a bar attached that was a nice bonus. We only got drinks but they do have food as well. Next time I'll have to try some.

After 2 years of loyalty, I discovered Sports Mall silently charged $635 to my account without my…read moreknowledge or consent, claiming it was a "24-hour cancellation penalty." A policy they never once told us about in two years. When I asked for documentation, they pointed to a small poster on a wall. That's their idea of formal notice. Our reason for cancelling? Our kids were sick. Yet when their own coach cancelled just 22 minutes before a lesson -- after we confirmed that same morning -- we received zero compensation. To make it worse, they charged different rates for the same lesson in the same month with no explanation. Bottom line: * Secret charges without consent * Policies enforced but never communicated * Coach cancellations = no refund. Your cancellation = heavy penalty * Inconsistent billing * Training quality doesn't justify any of it They may look cheaper, and there's a reason for that. Check your statements regularly or risk becoming their ATM. Ask for every policy in writing before you commit. Long-term loyal customers deserve better than this.

Excellent place to work out. Everyone at the gym is very welcoming and friendly. I would recommend…read more Also they have great equipment!

Best strength gym around. Ample weights for powerlifting and weightlifting, and any bar you could…read moreneed. Upstairs is the machine area. Plenty of machines/ free weights for use. At peak times you may have to wait for a machine, but not nearly as long as you would wait at a commercial gym. 24/7 access is always appreciated, and a great community within. You can't find a better gym around

My family and I went to Xcel for almost 2 years before relocating to St. George. We loved our time…read morethere and wish they would bring a location here! Xcel feels elite. Tucked right under the mountains it's a lovely area and right off the freeway! It's perfectly laid out and never feels cramped. We absolutely adored the yoga instructor gabby!! Megan was also an amazing reformer Pilates instructor. The facility is generally clean, almost never a broken machine. The clients are courteous and everyone picks up after themselves. I'd love if the women's sauna or hot tub worked but otherwise it was always a great experience. We always felt safe bringing our kids and they felt so loved we would move back to Holladay just for the gym!

Decrepit, moldy locker/bathrooms. Unqualified, lackluster…read morepersonal trainers. Discourteous, unprofessional front desk staff. Building sits on a prime piece of Salt Lake real estate... such a disgrace. The owner/s should be embarrassed w/ their claims (& the fleecing of their clients) of operating a 'high-end' facility.

I've only been going here for 3-months, but I'd recommend this gym. First, it has many choices of…read moremachines and free weights. Plus there are many aerobic machines. I cannot comment on the classes, as I haven't attended any, but they seem to be nice and nicely spaced out. The staff also seems to be ready to help out in any capacity. And the members are polite and give you space.

I was a longtime Vasa member for years and finally left last week and switched to EOS. The clubs…read moreare filthy and there are consistently a dozen or so pieces of equipment that are out of order at any given time. Anytime something breaks, you can guarantee that it will sit there unrepaired for months. For example, at the Vanwinkle location, 5 of the 10 stairclimbers have been broken for the last three months. 3 of the 5 leg extensions, same story. Weights are missing, scattered, and nobody puts them back properly in their right place. Gym wipes consistently out. There has been numerous times where there is no toilet paper in their men's stalls. Also numerous times where staff isn't there at opening time (Brickyard and Vanwinkle!) and have been up to 2 hours late! Staff just doesn't care! I was so mad once I started at EOS (Trolley Square) to realize it doesn't have to be that way. They have a high volume of members, yet their facilities are clean, in order, well equipped, AND NOTHING IS BROKEN!

Do not give this company your money. Lied about fees when we…read moresigned up. Lied about how billing works. Use a separate company to bill you making it extremely difficult to make changes.

if you want to be consistent in your training, pay the $ to go to a real gym. crowded, smelly,…read morepoorly kept equipment. I don't understand how anyone could enjoy this experience