Had another great experience at an HD Shop. I came here to check it out being that my new rider class is in October. Mike Gullotti was outstanding, the first time I came here he took the time to show me around explained a few things and was just great. I returned during the weekend to show my wife the bike I am interested in, and to show her the shop. Again we met with Mike and he explained everything to my wife and daughter. There was no pressure to purchase anything and it was an all around good time. Jeff was another sales person that spoke with us while Mike was busy with another customer. Jeff was very helpful, and just took the time to take care of us. It seems like the entire staff at HD Henderson is very helpful and willing to go above and beyond. Really looking forward to learning how to ride and of course my first bike purchase. read more

Henderson Harley-Davidson is a great dealership! The sales staff is very friendly and super knowledgeable, They are not pushy at all and made me feel right home, I try to understand the recent complications in the world and everyone is trying to make the best out of it. Henderson Harley-Davidson is trying and it shows, always smiling faces and they are super understanding and reasonable, Be reasonable and understanding with them and they will do there best to take care of you! Thank you Henderson Harley-Davidson you guys are always great read more

My husband and I just bought a new bike here and had an excellent experience! Everyone that we encountered from sales to finance to parts was friendly and professional. We worked with Ben, who was very knowledgeable and easy going. My husband gets a little excited and probably drove him nuts, lol, but he didn't seem to mind a bit. The bike is awesome of course:)! I have one happy hubby so life is good. I will definitely send friends and family to Henderson Harley. Thank you so much! read more

Would not recommend this dealership to buy a bike to anyone. So many negatives about my experience there, shady business.

I've bought 3 bikes from this place over the past 15 years. Every time I go there I get the help I need and my questions are answered. They've been fair every time too, that's why I keep going back. My newest bike is a CVO Ultra, and my salesman was Ben. He's an honest dude. It was actually the second bike I bought from him. I really like this place and when the time comes to out another one in the stable, I'll definitely go here! read more

15k service today and everyone at Henderson Harley was professional and helpful. Robert my advisor and Tim the tech made a great first impression for my first service visit. Thanks for taking good care of my baby! read more

VINNIE was so nice & had such a great personality.He really made us feel special.The place was so clean & everyone was so sweet.

We went into the store today and was so disappointed. We found the new owner raised the prices WAY UP! I mean they were super high anyway but now... it's shameful. We had $300 worth of gift cards that we wanted to redeem but looking at the prices we had to figure out what to buy. We had a few things, stood in a long line, and when it was our turn the guy fumbled around finally said he couldn't process the cards. Hmmff! Wow their system couldn't process a single one! What kind of hokey place is this?? We found some of the items on Amazon for way cheaper. Maybe the new owner doesn't know that people can shop around. Maybe if he did he'd be a bit more competitive in pricing. I understand the novelty and that can be said for the HD Store on the Strip but the locals shop at the other stores. You gotta be good to those folks!! read more

I needed a 5,000 mile service before heading to Sturgis i called service and talked to Robert. He said bring bike down and he assumed me it would be done by Thursday evening. Robert called me around 1 PM and bike is ready. Great service as always from Henderson Harley!! Thank for help me get bike serviced on short notice. read more

Friendly service. Good amount of bikes. Decent inventory. Large facility. Good buy here again.

My husband and I have been Harley owners since 2004. We currently own a 1998 Electra Glide and a 2001 Dyna. Since we are both now in our mid 60's, we decide to buy a Harley Trike. On Friday December 10, 2021, My husband found a perfect trike for us at Henderson Harley. It was a 2014 with 2947 miles on it. On Saturday December 11, 2021, he took me to the dealership, we spoke to Ben Olson, the salesman that he dealt with the day before. Ben pulled the trike out and my husband took it for a test ride. We were pretty much sold on the bike. It was at that time that I asked what they could do for us if we payed cash. Ben went to Chris Foskaris to find out the answer to my question while my husband was test riding the trike. We told Ben that we would be back in touch with him that day with our answer ( this was at 12 noon). At 3pm, just 3 hours later, Ben called my husband and told him someone was looking at it and if we wanted it, we needed to put a deposit (retainer) down on it. When asked how much of a deposit was needed to hold it, he told us $500. My husband was there within an hour with $1000 cash to hold the bike for us. On Monday December 13, 2021, we had a $20,000 cashiers check cut and made out to Henderson Harley Davidson and the remainder was going to be paid in cash. On Wednesday December 15,2021, at 12:52 pm, my husband texted Ben, while he was on his break at work, to tell him that we would be in Saturday December 18, 2021, (our next day off), to pay for the bike and finalize all of the paperwork. At 1:18 and then again at 1:31, Ben tried to contact my husband. Apparently someone showed up with a check, they sold the trike to that person and we should come down and pick up our $1000 deposit/retainer. So I ask you, how is this even remotely ok?????? I always thought that the name Harley Davidson carried and stood for Integrity!! Now, we have a cashiers check made out to Henderson Harley Davidson that has to be reversed and you can bet that there's going to be a charge to do so. Once again...NOT OK!! I am only rating you 1 star because I have to post this review. My email address is rumrunnerboulder@gmail.com. If you have any dignity at all, you'll contact me on this issue before I go any further with this debacle. Susan Hill read more

We walked in the store, the sales associate greeted us once, then presumed to follow us throughout the store, not saying anything; acting as if we were going to steal. I'm not sure if they were new, in training, socially awkward, or genuienly thought we were stealing. It just made me irritated and uncomfortable. My husband and I came into the store to simply buy a birthday gift for my dad. I'll stick to buying stuff online. read more

Passing thru and Stopped in today to purchase a couple shirts. Specifically tank tops since it's 105' but they don't stock any but a couple. All Hot button down or T shirts, why is that. Anyway Maria Mendoza was more than helpful in helping me select another type cool Summer shirt. Mucho Gracias Maria I'll be back, nice clean friendly helpful dealership! HDCVOSE Man read more

I had just about given up on finding a motorcycle shop with friendly people. Walked into Henderson Harley, and Derek helped me out. Friendly people all around and Derek helped get me exactly what I was wanting. Great service and an easy friendly experience. read more

Henderson HD is where I bought my bike new in 2018. The service department has been amazing. Robert, Mike, John and most importantly my Tech Rob! Rob has taken care of my maintenance, recalls and most importantly upgrades. Quality of work is what the standard all HD service departments should be. The staff is professional and courteous. They take time to answer questions and concerns, explain things and talk to you about what they're doing and/or why. My bike is an 18 SGS with over 15k miles on it and I've never had an issue. Rob has handled motor work, suspension, tuning, etc. He treats mi ride as if it were his own. Work is completed in a timely manner and any issues that arise, the service department is great with communication. They do estimates and provide recommendations and even learn a little from their customers at times. The service Bay is always clean and organized. While you're waiting, they have coffee and treat you with respect and like one of the family. I have yet to experience anything negative. If you are looking for a reliable and dependable HD service department, Henderson is it. read more

Henderson Harley-Davidson - Motorcycle Dealers Near Me - Henderson, Nevada

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Ask for Darren he is the Best!!! We brought a dyna wide glide a couple months ago he was awesome then. Came back and upgraded to the ultra limited couldn't be happier. Darren was our sales guy through both bikes. Harley Henderson staff is great!!! But need a good sales man that knows about the all. Ask for Darren. read more

Great customer service!!! Specifically Vinny!! He was able to help me out on a day where service was closed. I had a dead battery and no way home and he took it upon himself to chafe my battery and really help me out. read more

I recently purchased my first brand new bike in December, Great customer service as far as getting what i was looking for. Took 2 days for everything to be finalized but none the less was very happy with this HD store. A few weeks later i did have an accident (not my own fault) and sent the bike to HD Henderson in the beginning of January2022 . Today... is June 6th of 2022.. Ive got not even 1 phone call from HD with explanations or updates... Ive called several times and its always "Were just waiting on the part" which is a lower tripple tree for a roadster which ive found online new and used.... The bike is essentially 6 months old and maybe 20 miles on the bike........ I do understand the world has stopped and its tough for shipping..... but almost 6 months and no work has been done...... read more

We had a quick question regarding our Honda Shadow trike conversion. We decided to stop into the store and were directed to the service department. They happened to be open as that was the weekend of the Laughlin River run. The ladies at the front desk were so nice. The service department was outstanding with trying to troubleshoot our problem. The two guys we talked to were knowledgeable and gave us some ideas to fix our problem. I would highly recommend this dealership, they care about the customer, wether you drive a Harley or something else. Great job everyone! read more

This review is much needed, however it doesn't reflect the entire staff. There is a gentleman by the name of Russ that works in the service Department. He is by far the WORST person at the dealership, He is totally unprofessional and the things that comes out of his mouth is unconscionable. I would Recommend that if you are planning to visit this location for any service needs, DON'T SPEND YOUR MONEY WITH RUSS! That'll teach him!! read more

My brother and I walked in here to buy a gift for his boss. The lady followed us around like annoying. I want to say she was being helpful but it's sure made us feel uncomfortable. read more

They took a lot longer then I was Originally told. They do have great integrity, the manager came up to me and apologize and gave me a discount on my bill for the extra time taken. I really appreciate they took responsibility. read more

I bought my first Harley from Red Rock Harley here in Vegas back in 2011. I went to the Henderson location because it was closer. every time I go there I am lied to. service, sales, management, it doesn't matter. they are snakes. I brought my sporty in because the fuel light was always on. after an entire business day. they still could not determine the issue. I had to take my bike but brought it back the next day. after another six hours they still didn't know what was wrong. I told them to check the fuel sender, which was in fact the issue. I brought the same bike in because I had lost four turn signals in a month. they just kept dying. I was told it was due to "vibrations." took the bike to las Vegas Harley and they replaced the voltage regulator. brought the same bike in because what sounded like something in the primary was loose. they had the bike for six hours and couldn't determine the issue. rolled into las Vegas harley and the service tech rushed the bike into the lift, damn near throwing me of ha-ha. the chain and disconnected inside the primary and was slapping around inside the cover. the list goes on... their technicians are incompetent and lazy read more

Place is run extremely well. We went in looking for a helmet for my wife and came out with full wardrobe for her. Staff was extremely helpful and knowledgeable from bikes to helmets. read more

If you enjoy having your time wasted and being ignored this is the place for you! I stood around for 15 minutes trying to get a parts and service quote. I was ignored until the point where I got fed up and walked out of the store. As I exited someone finally came running after me to ask if I needed anything. I explained that I needed new heated grips for my FLHTP. They suggested I talk to Robert in service so I walk over there and wait. One guy on the phone, another guy wrapping up a customer. The guy wrapping up the customer disappears to the back and never returns. The guy on the phone finally finishes his long conversation about the risks of selling a bike private party (not sure what that has to do with service), then proceedes to ignore me. I waited patiently as he turns his back to me and continues doing whatever was more important than I was. I walked out again and left. This place wasted half an hour of my life, never again... read more

I ended up at Henderson HD when my father in law dragged me towards the door to look at a bike that he found and it turned out he wanted me to co-sign for. So I walked in expecting to be either ignored (like other motorcycle shops in LV tend to do), or ambushed with a salesdog type that won't get off of you. I found neither here. What I did find was a clean and well organized sales floor, knowledgeable staff, and a nice selection of motorcycles to choose from. To see their used bikes you gotta get taken to the back which means you go through the shop. Having been in a few motorcycle shops before this one caught my eye as it was clean, well organized, and well equipped. A couple of questions asked to the technicians working on duty were met with friendly but knowledgeable responses. The used bike selection was nice, and as me and my father in law asked questions we got answers without attitude. While we ended up not buying a bike during our visit, I was impressed with the level of attention we received. When the time comes to make a purchase, Henderson Harley Davidson will be on my short list of places to consider. By the way the service labor rate is a bit steep at $95 per hour, but you do get what you pay for. (Yelp 100 in 2013 Challenge #8) read more

I had just moved to LasVegas beginning of 2021.I have a 2003 road king and wanted work on my bike. Told the service writer I want my bike to run good lots of horse power. Pipes, new tires battery, front forks rebuilt and lots more cubic inch. After 5 months $8500 I got tires, battery, front forks rebuilt 2 into 1 pipe and cams. Took it back 3 times bikes doesn't run any better and hiccups when you take off sometimes. I think this place sucks and would not recommend taking your bike here if your smart. Have only put less than 50 miles on it cuz it sucks. I'm pissed. For sale read more

I sold my street glide and bought an Indian because of the horrible service Or lack of from the Service department Short story, I purchased a engine upgrade that had a dyno tune included the tune never got done even after my repeated return and complaints the bike was never the same and ran terrible I would not use Henderson Harley for service and would encourage others to look for someone who stand behind there work read more

Regarding their new riders course. We had 2 instructors Dave was great but the other man Butch is a sexist rude militant type A jerk. He made it clear from the start that he felt woman are a lesser species and he doesn't care to work with them. All he did was confuse me and yell about it untill I literally walked off the course. I then came out to hear him insulting me in front of the other 8 people in the class. He embarrassed and humilated me. I left there feeling like I would never want to try and ride again. If you are going to take a class there definetly make sure he won't be teaching it. As an update the manager Preston graciously allowed me to retake the class with a different instructor and him teaching it. It was a much more enjoyable experience and as a whole I would say Henderson Harley is a great place. Except Butch.... he is still a schmuck read more

This is a really nice Harley store. Especially for apparel or other accessories. I came in looking for gifts. I found a nice dart board for my friend and drumsticks for another friend. They had really good sales too. The cashier was a friendly young lady. I made a purchase then an instant return & she was totally cool with it & didn't give me any shit for it! My kind of service. I'm gonna go back next time I'm in Vegas. read more

Absolutely the worst service department I've ever been to. I take my 97 Heritage in for a rear brake caliper issue. I tell the service writer what's wrong and what needs to be done and ask them to service the bike since it's already there. I don't hear anything for 2 weeks so I call to talk to the guy that took the bike in and he's with a customer is what I'm told but will call after. 2 days later I call again and he can't talk again for some other reason so I leave message and nothing, again. Finally another guy calls and tells me it's $1,700 to change out my brake calipers because they can't get a caliper rebuild kit for my bike, it's to old. I'm like your kidding, 1997 is to old? Yes he says, so I call the other 2 dealers and they both had the rebuild kit in stock. So after listening to all their bs excuses we picked the bike up and took it somewhere. Anyway, they are the most unprofessional Harley dealer I've ever dealt with and was warned before I went but I thought nah they can't be like that, boy was I wrong. They lost a sale on a new Street Glide because of their BS. I recommend this place to no one, EVER! Save the hassle and do yourself a favor and go somewhere else.... You've been warned! read more

I'm really torn here on the star rating, and for the record this review is specifically about the service department. First the staff was terrific. Knowledgeable, courteous, the whole nine. An the level of service was 5 stars all the way, no question. Additionally, they were fast, and had he bike back earlier than promised. It literally feels like a new bike. 5-Stars. The only issue is the cost. Holy Moly Batman, these guys are the most expensive service department I have ever experienced. So they lost a star for sticker shock, but I did agree to it in advance, and say yes anyway, so at least it wasn't a surprise. If you don't mind shelling out some dough though, these guys rock. read more

I went int LVHD and it took almost 30 minutes to find a sales person. Once I found him, he really didn't seem like he was interested in selling me a bike. I went to Henderson HD the next day and was made to feel at home the moment I walked into the dealership. I told the salesman what I was looking for and he showed me the selection. I found the exact bike I wanted at the price I wanted to pay. We concluded the transaction the next day, and I rode out two hours after I walked in. NB: The folks in Black Mountain HOG are also friendlier than those in LVHOG; less drama and politics. read more

I drove up from Lake Havasu to drop my bike off , I was having electrical issues. I met with Eric (service manager) Eric is great he's professional, knowledgeable, personable. After telling him what the problem was, he said "give me 5 minutes" He clarified that my blinkers had been upgraded to LED and my error code was not a concern. Great guy great place - highly recommended I have also had very good service with the parts department, and will be back when its time for a new bike :) read more

I tripped upon this HD shop on my visit to LV/Henderson and really enjoyed a Saturday afternoon with families who like to hang out at the local HD Store. Burgers and dogs were grillin'...people were filing in ...in an everybody knows everybody kinda' way! Bought "the shirt"....had to! Apparently I was the ONLY woman who rides that afternoon---and I was able to try a new model (always thinkin' about a change...but can't get rid of my smokey baby!!!)...male egos were shattered that day! Love it and glad I made those they guys at Henderson HD smile! read more

Everyone at this dealership is great. We have had dealings with every department and have zero complaints! You all better go check them out! read more

BEWARE OF THEM!! I found a bike that they had advertised and spoke to Derek. I wanted to pay via my American Express so that it could be hold but they said that they would have to pay a fee so they never asked for a deposit. Few days later as Im waiting for the documents they send me a message saying the bike has been sold. We called and Derek said sorry they sold the bike. I told them I was going to contact an attorney and they said that this was consumer FRAUD. Spoke to Derek and we decided to let it go. A week later we get a text saying that if your interested in the bike its available.I told him is this a joke? So once again go thru the steps sending info etc and the bike is now ours. Low and be hole they did it again. There response to us was well it was sold! I wanted to speak to the GM but they never let me speak to him. My wife spoke to them and the GM or the sales manager says that because I had mentioned an attorney that they decided not to sell the bike to us. They get to pick and choose who to sell their bikes too. STAY AWAY!! SPEND YOUR MONEY ELSEWHERE!! read more

Thanks guys!!! Not only did we have great service in town I lost a shirt that was purchased as a gift and unique to Las Vegas. I called to find a replacement you guys not only took care of it but it arrived at my house the next day. I will stop by every time we ride through. read more

Stopped by here on my way to Lake Mead. The men's T-Shirt selection is not as huge as it is at Las Vegas Harley Davidson, but I found what I was looking for. More T-Shirts - More Stars!! And the lady who helped me was very nice and friendly, which is the most important, because I can be sometimes a bit of an annoying customer, LOL read more

There is not a finer or better organization of people at any Harley shop anywhere!!!! That Monster store at the beginning of town could take some lessons from Henderson !!! Here is a start Hello welcome too Las Vegas Harley Davidson They did that at Henderson !!!!!!! read more