On 08/07/26 I went to Henna Shoppe and they had a great promotion: each item of clothing was only $20 no matter the price. I wasn't originally planning to even get anything but then decided to buy 2 dresses. The ladies working then were very pleasant to shop with. After I got home and laid out the dresses I noticed one of them was slightly damaged (the scrunchy stretchy string part was coming undone). I went back in the next day 08/08/26 wondering if I could exchange because the receipt does not say anything about promotional items being final sale. When I went into the store no one was upfront. There was no sign that any one was taking a break or anything like that. The doors were open and unlocked someone could've came in and taken things with how long the woman took to come help us because I had to call her for help because at the register for so long. I politely said excuse me and hello towards the back area just wanting assistance. I wasn't even upset at the time just confused where the employees are and wanting help with my damaged dress. Finally a woman with purple hair comes out no greeting and a stale face. I'm politely explaining my situation and she flatly says "I can't accept that because it's damaged and we have to try to sell it." Well as a customer I didn't sign up buy a damaged product either. The dress still has tags and everything and I try to politely explain and ask again cause again the receipt doesn't say anything about promotional items and it also says that I actually can return things before 15 days and it's been 1 day. She says nothing after I ask again then proceeds to walks over to a sign that's you can't even see well when praying at the register and flips the sign towards us and it says "Discounted Items are Final Sale" I understood then and immediately just left the store. But I'm never going back there again cause I don't want to ever see that rude woman again. She was so unpleasant that I decided to write this because I wasn't even upset much about the dress it was disappointing but oh well I plan to take it to a tailor. But that lady should not be in charge of customer service she leaves a bad taste in your mouth. And if I ever do decide to purchase clothing from here I will throughly look at the piece before I buy to make sure it's not damaged. I honestly don't know how I missed it when initially buying the dress. read more

AS A FORMER EMPLOYEE. This was THE WORST JOB I have ever worked for. Toxic work environment, obvious favoritism, narcissistic entitled management. NEELAM the OWNER/CEO is a COWARD. This is a business that knows NOTHING regarding how to treat customers, or employees alike. Indoctrinated to constantly bothering customers, being hypocritical pretending to be a "POSITIVE VIBE" store. Overall, not a healthy environment. If you value your time, mental health, money stay away. These people care NOTHING for anybody else except for their own narcissistic/toxic selves. So many flaws, and errors within the company. As other employees would belittle, degrade you/each other, judgments towards each other, and especially towards customers. I pledged my service towards this company, worked hard NEVER late, WORKED HARD everyday! doing my greatest in all that I have aspired. DESPITE all of this NEVER "Good Enough" for this greedy company. It's going DOWNHILL FAST...If you work here RUN, if you are a customer STAY FAR AWAY. read more

Absolutely AMAZING henna! I'm obsessed with my henna it turned out great. Irene is wonderful, super friendly super nice, talks to you while you're getting your henna done and once again does an amazinggggg job!!! She truly is amazing at what she does ! Lenora is great as well! Her as well as Irene speak to every guest that walks by and just over all has amazing customer service skills. These two lady are just everything you can ask for when it comes to amazing service.. any questions that I had they answered and knew exactly what they were talking about! Once again amazing amazing amazing! Would definitely recommend. read more

During a recent girl's trip, we stumbled upon the Henna Shoppe with nothing in mind but shopping! But once we saw the beautiful work being done, our entire crew left with henna! I also loved finding my favorite incense that I typically order online, awesome accessories, and much more! Natalie and Julie were great, and being my first henna experience, I was pleasantly surprised with the length of time I was able to enjoy it! Thanks for creating such a welcoming environment and bonding moment with my family! read more

I always dream of getting a henna but never though witch one I should get there soo many options and great ideas but i told irene u do what ever u want Your own idea and I new it was going to look good but seeing it it's great!! Irene did amazing job I can't take my eyes off it it's soo beautiful!!! Irene was great company so nice and cared so much and was a great listener I can't wait to go back and see more beautiful things she can do!! On me!! read more

Like i said before. Amazing artists, amazing service, amazing henna. Love Irene to pieces and also familiar with Katy she is such a fun person to talk with simply beautiful inside and out with impeccable art skills! I frequent this shop all the time. She even personalized my henna with MK to stand for Mary Kay to give me inspiration and motivation to offer women enrichment through skincare and cosmetics. read more

I went to get henna because it reminded me of home! And I couldn't be more happy with the finished results! I got so many compliments. Arrenna Was super sweet and talented ! Just a tip for all the girls, if you want your henna to stay longer put Vaseline on it before you sleep and cover it with a glove or a wrap! This should help make it last for 2 weeks or more read more

I love this place. My sister and I got matching Henna tattoos. Jenna who is only 16 did the most beautiful job!!!! Irene who was super funny did my sisters hand also did a gorgeous job. I am very pleased with their work and speed, can't wait to come back for more. read more

My best friend and I got Jenna's today and they look so good!! She did an awesome job and I strongly recommend you come to her she was very focused and did a great job. She was super nice to. I know I would never have had the patience to sit for that long. read more

10/10 would recommend getting a henna by the amazing artist, Hailey Faulkner. I received great customer service & my henna was completed quickly. It also looked exactly like the picture i showed the artist, Hailey. Go to The Henna Place!!¡!!!¡¡ read more

Really great artists, was super impressed. Was really cool that they were doing the free word of the day. Today it was balance. Thought that was cool. My wife got a bad ass design on her foot and arms. highly recommend. read more

Went to this store after it was recommended by a friend to purchase a muscle relief spray that worked wonders on my arthritis. I was assisted by Irene. She was very knowledgeable and helpful. I definitely will be back! read more

I love this place the environment is amazing. Everyone is so friendly and make the experience worth staying forever. I love the henna place anyone who loves art and great vibes check out the henna place. read more

My daughter wanted a henna tattoo and we went to the Henna Shoppe in Arrowhead Mall. Hailey was fantastic! I even got a FREE henna tattoo with the word of the day! Definitely will go back to see Hailey. read more

This was my first henna experience and it was very pleasant. Hailey was my artist and she did such an amazing job and I left with a design that was better than I expected. I'll definitely be going back! read more

I had an amazing experience! Hailey did a wonderful job on me! Ive been thinking about getting a real tattoo so I'm starting with a henna to see if i like it and she made the whole experience great! read more

Max price is $30 and the henna is absolutely beautiful! Thank you Irene for creating a masterpiece! I loved it so much and got so many compliments! I referred everyone who asked to your shop! read more

I just got my henna done by Hailey and must say it was an amazing experience. She was very amiable and did a great job . I highly recommend this place ! I will definitely be coming back . read more

Oleen is a fabylous threader and all around great gal. She helped me pick out a couple summer outfits and was very knowledgeable and helpful. Threading work amazing. Go see her! read more