Had my mercedes aligned all four wheels. Car is pulling to the left, they serviced it in 30 minutes…read moreso not sure if they cut corners or just didnt know what they were doing or just did a bad job. Not sure if I will be back. I have my truck scheduled next week for an alignment. Probably will cancel that and go somewhere else.

One of the best customer service experiences I've ever had…read more 1. Harold (owner) inspected my vehicle (5 minutes before closing time) on a Friday. 2. Assisted me with accommodations for my Travel trailer RV, which I could no longer tow. 3 Fixed my Jeep's driveshaft in 1/2 day at a more than fair rate. Family operated. Worth the drive from other towns! I highly recommend!

Polite employees did great service on my brakes for good price. I will definitely use them for…read morefuture work!

We called this shop this morning because our minivan was making a noise coming from the left front…read morewheel. The response was "bring it over." The work was done in just a couple of hours. The folks were friendly and communication was terrific! The price we were charged was actually much lower than it should have been. They have not seen the last of us!

Obligatory if I could give them fewer than one star I would …read more They had my car for over a month and were never able to fix it. instead of admitting they didn't have enough people to do the work or even knew how to do the work. they continue to charge me. Even asked me to take it somewhere else to get the something done that they couldn't do done so that they could finish the job. I opted not to do that. And cut my losses. They still charged me almost the full amount quoted. With no actual work don't except to take it all apart and put it back together. The owner is super full of himself, and I should've known with all of the signs up behind the register that they were not gonna care about their customer and we're going to gouge prices. That's on me. Take it From someone who worked customer service for over 20 years. You will get pretty platitudes from the owners son when you complain. "I'm so sorry to hear that." With no real emotion or care. My husband was told the final charge would be x amount , I came to get my car and was told it was $110 more than we were quoted. All around a bad experience and I will not be going to these people again.

To change out my radiator hose & do diagnostic test & not tell me what's wrong w/my car was…read more$350.00. I know they over charged me.

I had the hardest time finding anyone in my area to work on my 2004 Ford F-250 Super Duty 6.0…read morediesel. I threw a Hail Mary via yelp in the Projects section and one company ignored me altogether while another flat out told me they couldn't help me. Not only did Marcos answer me very quickly on Yelp, he kept me updated on the entire process every step of the way with phone calls and text messages. I was assured they were very familiar with the 6.0 engines, which was exactly what I needed. These guys even brought their flat bed all the way to Espanola to pick up the vehicle at a very reasonable price as it wasn't in running condition at the time. The truck was done in only 3 days, and that was even with having to get a part shipped in. The overall cost was fair, in fact it was great, and you can tell these guys love their work and have a great deal of interest in these trucks. They honored some of my additional requests as well. I'll be taking my Ford to them any time I'm in need of work and would highly recommend them for any vehicle. It is now one week later and my truck is running great, I'm very happy with their work.

Dudes did a great job adding an auxiliary transmission cooler to my forester CVT transmission.read more

Want it done right? Want things found you didn't k ow about and fixed properly? Want friendly…read moreprofessional behavior? This is the place.

When I moved to Los Alamos 30 years ago I asked some co-workers of the names of good auto repair…read moreplaces. Preventech was never mentioned partly because it was a one man shop with Buddy doing everything and partly because he is at the very end of DP road with a small sign.After some years I was having a problem no one could fix and someone mentioned Buddy. I was very impressed 20 years ago and continue to be impressed today,He is both a genius with anything automotive and a perfectionist as well. He will not let your car leave his shop until it is as good as it can be, He is particularly concerned with safety..Even if it is not what you brought it in for, any potentially unsafe issues will be fixed and fixed correctly. He does not take short cuts, He is obsessed with the job being perfect. Downside? The relatively small number of customers that know of him will not use anyone else so he is always booked up well in advance, If it is an emergency he will do what he can. He is truly one of those genius mechanics that once fixed a problem in my driveway with my motorhome i had already wasted $2000 on taking it to Santa Fe. There is one other genius mechanic in Los Alamos but I am not going to give all my secrets away,

Have caught them in actual lies...abt what Serv my vehicle needed...they apparently lost o e of the…read morevts for my tires and just jammed another that didn't fit .and had to be sawed off later ..

After looking for a tire for two days in Northern New Mexico for a rental. The folks at Point S…read morewere able to get our tire changed and make it to the airport at ABQ on time! Dennis and the rest of the staff were awesome and super helpful.

These guys are the best! The most honest and high integrity mechanics I've had the pleasure to work…read morewith. They arent going to do anything they dont have to. I've been worked with them for over a year on a few minor issues but have been on the move a lot this last year and had to go to some other shops. I've been to 3 different places with an alignment issue that no one could correctly identify but was back in the area and grateful these guys could figured it all out. Thank you!

We had a car with a frozen differential in Los Alamos and needed to put it on a flatbed trailer…read more AAA couldn't help us because the didn't have a lift two truck, so they referred us to a couple of other companies, that also couldn't help us, but one of them gave us Mino & Greg's Automotive's names, but didn't know the number. When I called them, they were willing to help and called a driver, Louise, who came up, sized up the situation, and used the lifting the back of his flatbed to left the rear of the 67 Mustang and then backed it up onto the flatbed and centered it perfectly. He was a real pro and really saved our bacon. I strongly recommend these folks. They will help you even when everyone else turns you down.

Great Shop, Honest, very knowledgable and fair pricing. Small, family run business. They even drove…read moreme home when I dropped of my car and offered to pick me up when it was ready! Highly recommended!

These guys are the best! The most honest and high integrity mechanics I've had the pleasure to work…read morewith. They arent going to do anything they dont have to. I've been worked with them for over a year on a few minor issues but have been on the move a lot this last year and had to go to some other shops. I've been to 3 different places with an alignment issue that no one could correctly identify but was back in the area and grateful these guys could figured it all out. Thank you!

Blew my engine after taking in my truck for a timing belt replacement. He stated something happened…read moreafter belt was put on but tried to assure me it was not his shops fault cause it wasn't where they were working where the problem accured. He tried telling me I had to pay for a replacement engine, but he would install it for free. Later admitted his shop was at fault then filled a claim with his insurance. Still waiting on on complete reimbursement from him or his insurance about three months later for rental vehicle, towing, cleaning of truck (engine parts were placed on my carpet and leather seats after they took the engine apart, probably trying to cover up what they did). If zero stars was an option I'd check that.

My catalytic converter was stolen from my parents driveway in Pueblo earlier this year. The muffler…read moreshop that replaced in Pueblo it did a horrible job (ripping off my elderly father ) and it failed after a few months. I ended up taking it here. They had to replace the replacement, but Clint, who did the work, did a super job and it's been one running great ever since.

Everyone recommended that I take my car to Knechts, and I must say that the job was decent quality…read more However, I will not be giving Knecht Automotive my business moving forward. Clint was impatient and rude when answering my questions over the phone, and I hung up feeling like I had wasted his time. It was awful. Perhaps he was just having a bad day, but that certainly does not justify how he treated me. If anyone has recommendations for a different shop that provides quality automotive work AND respectful customer service, I would appreciate it.