Disappointing and Unprofessional Customer Interaction…read more I stopped at this Roberts gas station to purchase a soda and a snack--something I've done many times before, as I am a regular customer. Unfortunately, this visit was a very negative experience due to the behavior of the cashier. When I approached the counter, I greeted the cashier, but received no response. As I was paying with my card, she began giving rapid, commanding instructions while I was already in the process of using the terminal. This became confusing rather than helpful. I calmly told her, "I'm sorry, I can do this--you're just confusing me." After that, the interaction noticeably changed. The cashier became silent and visibly upset. When the payment terminal had issues and needed to be reset--a situation outside of my control--she appeared to blame me and became increasingly irritated. Once the transaction was completed, I asked politely, "Did I do something wrong?" Her response was completely unacceptable. She told me that I was rude, said she "didn't need this," and then told me to "get out." I want to be very clear: I did not raise my voice, insult her, or behave disrespectfully. I am an older customer, and the confusion came from being spoken to abruptly while already following the payment process. That does not justify being spoken to harshly or being told to leave the store. What was especially disappointing is that I frequent this location. The only difference this day was my appearance--I was unshaven and dressed casually. Whether that played a role or not, no customer should ever be treated this way. I expect better professionalism, courtesy, and respect from a business I regularly support.

Last week I bought six bottles of beer in Robert's Market Place and…read moreas I was walking out I dropped the package on the floor and they all broke. A young man began sweeping up the mess while I got another six bottles. At the register I handed the clerk my credit card when the manager came up and said, "No, here's your card back. You already paid for what you wanted and I want you to get it. We appreciate your shopping with us. Thank you." I left the store with far more than the six bottles I had wanted. Far far more. Thank you Roberts Market Place. Charlie Mitchell

Sam was amazing!! Best service and sweetest employee ever!! Just turned 21 and didn't know what to…read moreget. Sam helped me figure out EXACTLY what I was looking for. 10/10 service

Great spot to visit when in Prescott. They have a huge selection of wine, as well as other types of…read moreliquor. Devon, Mike, and everyone we've encountered are always friendly and super helpful. They suggest bottles we haven't tried yet that have been just what we're looking for.. Really hit the nail on the head. Over the years we've acquired some cool bottles to add to our bar. They also have a drive thru which is convenient, and dog bones for the pup which is great!

They have the beer that I love and struggle to find elsewhere. Bourbon barrel quad is a really good…read morebeer.

They have just about anything you'd need (plus a decent cigar humidor). If you need something quick…read morethis is the place to go.

Excellent service. Always help in carrying out to car since I am in a wheelchair…read more Will cintinye t use them. Major USAF (R).

Friendly people operate this local liquor store. Well stocked with numerous varieties of cold beer…read more Usually they have selected brands on sale. Two aisles of wine should cover most needs. Large selection of liquor with decent prices... There's a drive through window, too. Cigarettes and rolling papers for customers who smoke.

This place is the Disneyland of libations. There's aisle after aisle full of various drinks for…read moreadults and some non-alcoholic drinks too. The store is organized and stocked with drinks I never knew existed. If this weren't enough, they also sell snacks so you don't need to go to the supermarket which is so convenient.

I felt very unwelcome during my visit. Asked team a member of staff, Frederick? I believe was the…read morename. I felt like my questions were "too much" for this worker and left with nothing. A welcoming staff would have made my experience better.

We stopped in on our recent stay in the area to stock up for the week. They have a great selection…read moreof beer, wine, and spirits. The prices are pretty reasonable. They have some allocated bourbon items behind the counter for secondary prices if you're interested. The woman behind the counter was friendly.

Convenient location, friendly staff, and an easy stop for all your liquor essentials. They've got a…read moresolid selection of spirits and mixers, but prices run a bit on the higher side, and I wish they had a wider beer variety.