Absolutely wonderful company to work with. Allen and his wife Melissa and both so honest,…read moreaccommodating, reasonably priced and sweet. We have had to do multiple jobs for our business that needed to be looked at asap and Allen personally drove out here and helped us out. We couldn't be happier and more appreciative. We highly recommend them.

Great plumber! We've used them multiple times and they are always professional. Solid value.read more

John does amazing work. We highly recommend him…read more ---------------- John is detail oriented. He works very hard. He doesn't stop until the issue is resolved. ---------------- So far, he has done the following work at our house: Helped detect a leak; Repaired two leaking pipes in the ground; Installed shutoff valves to help us isolate different water lines; Installed a smart-flo system; Installed three bathroom faucets and one kitchen faucet; Installed a gas shut off valve.

I see that John has a lot of great reviews. I don't like submitting poor reviews, but I think…read moresharing our experience may be helpful. We had a pretty massive poop-pipe failure that required a complete replacement of the sewage pipe going from our house to the septic tank. We were in an emergency situation, so we called John. He determined we needed a new pipe. John came out and made an assessment. He suggested a guy to dig out the pipe, who initially quoted us $6k to do the digging. Maybe that's the going rate for a 1/2 day of digging 15 feet of pipe, but it was way too much for us. I know this is not John, but it's the guy he brought in so I hold John responsible for his recommendation. We decided to dig it out ourselves. After we dug it out, the landscape guys came out to do the harder parts (going under a retaining wall), and while doing that work the pipe completely fell apart. (i.e.: disconnected from the house entirely). This was no ones fault, but it was an emergency. John knew we were now without a poop pipe, but despite this we were left without a pipe for a full week while we waited for him to return to our house. That meant a lot of unflushed toilets in our house while we waited for John. When he finally came back out to fix the pipe, he refused to do the work to connect the pipe back to the septic tank. I thought that maybe that was out of a plumber's scope of work, but when we had Allred's come out to help they confirmed that most plumbers would make that connection. Finally, we got the tank pumped, and the bottom of the pipe reconnected so John could finish the rest of the pipe installation. When I came home from work, John had installed the pipe at a near 90 degree angle, well above the soil line (see image). The pipe was not above the soil line before, and was not at a 90 degree angle. It was at a steep slope under the ground all the way to the septic tank. John said he didn't have the parts to make the pipe go back into its old position, so he put it back together with the parts he had. He did not talk to us to explain our options, he just made the installation with the parts he had. We will likely need to bring on another plumber to change the angle of the pipe. Overall, he was not a clear communicator, he made decisions without talking with us, he recommended an overpriced landscape guy, he left us hanging for a week, he refused to connect the pipe to the septic tank, and we were left with a 90 degree angle pipe to figure out how to hide. Like I said, some people are clearly happy with his work. That just, unfortunately, was not our experience.

They were great. Gave great advice and fixed the problem without any hassles. Thanks!read more

We have hired Henry's Plumbing for multiple projects around our home, ranging from a new tankless…read morewater heater, replacing our main sewage line, fixing damaged toilets, and dealing with water pressure issues. We will continue to use them in the future as needed. Enrique is a good communicator, and his team often shares valuable information about the work they are doing so that I know what to expect and how to maintain the equipment they have installed. His team works quickly, provides high-quality results, and at no time do I ever feel like they're trying to get me to purchase items I do not need. Henry's Plumbing is a good and honest business in the Santa Cruz area. I highly recommend them.

My Second review of Santa Cruz Plumbing! Had a sewer drain backup, they fixed it quickly and at a…read moreprice lower than i expected! These folks always are on top of scheduling, seem to dispatch a plumber either right away for emergencies or in a couple days for a routing call. I've had them do under-house pipe breaks, new water heaters, sewer cleanouts, new toilet install, old toilet fixes, name it! Rain or Shine they ALWAYS come through for me. And in contrast to other plumbers, they dont demand on the spot payment or call you daily to pay after a job. They send a invoice with online payment you can do a few days later or as your business process invoices. There may be other plumbers as great as them but I'll probably never know becuase, I wont switch

Drain replacement: Chayne was friendly, knowledgeable, and attentive. Chase clearly had a lot of…read moreexpertise, and he and Jasper were also pleasant to have here. They did the job rapidly and efficiently. A very good plumbing experience.

The Team has been there for me for 10 years, non stop. As a licensed realtor I am very careful who…read moreI recommend. Mark has pulled through for my clients on multiple deals, when time was of the essence. I can't thank him enough for his effort, care and expertise. I trust the team at Affordable Septic.

Mark installed a septic tank where there had never been one. His son did a 2nd septic line that he…read morenever buried and just tied it with string to tree roots or hammered some sticks in below the pipe. It was disconnected in 3 places. This was 2008. Someone else buried it. I recently asked him to come up and show me where the leach field is, and he kept saying it "wasn't his problem". Who else would you call other than the person who installed it? I have the handwritten invoice and photos of a septic pipe just above ground and as I said, tied to trees. ALL I asked is if he would come up and have a look. When I told the rest of the crew who I hired to do the septic, they all groaned and told me what a mistake I had made, but I have already give him $4000. He has no conscience. I do not want to attach photos, but I have kept them for 18 years. I'm shocked to see one good review.

Cost way better than others. Actual human picks up the phone. Less than 24 hours from phone chat to…read moreservice completed. Great, local service. Cannot recommend enough!

My day started out really crappy and I could just tell that my emotions were getting all backed up,…read moreand soon I would be overflowing.... I am a "pump the septic tank every election year" kind of guy and have never had any issues. I think with the pandemic, working at home, and with all the toilet paper that I hoarded I must have given my septic tank a lot to process since 2020. I called today and my call was answered promptly. The truck was in my driveway within the hour. The price was fair. The service was excellent. I also got some really good advice about how to keep my septic tank at the top of its game. Super satisfied. Now I have some business to take care of.

I had Garrison Plumbing replace a shower downspout and replace the fill valve in a toilet. While…read morethese are both simple tasks, I'd had a couple of people (including another plumber) struggle to remove the downspout due to corrosion, so I wanted to make sure that whoever came to my house had the right tools for the job. I really liked that with Garrison they encouraged me to provide information via text including photos and a description of the problems so that when their plumbers arrived they had the right parts and equipment to get the jobs done efficiently.

This company was very accommodating, They were busy, and squeezed me in for a same day septic…read moreinspection and pumping for a real estate inspection report. The office lady was very pleasant and professional. They did an excellent job. They even covered the inspection covers back up upon completion. My neighbors had a great experience with them also, when they installed a new septic system for them. Their prices are fair. I highly recommend this company.

Rude and highly unprofessional. Showed up cussing, moaning and in an argumentative mood. Failed to…read moreclear a simple pipe then proceeded to argue when told where the overflow was coming out. He cut the drain pipe then stormed off without reparing it. Refused to put a coupler on the pipe he left cut then dared me to sue him. Badmouthed and racially berated the last name of the homeowner. Cost $400 more than having the original pipe reamed out by a professional.

The second time around, not upset it took two days, not upset it leaked, but what I was upset about…read morewas two things, one I am forbidden to mention as my source does not want this story to be told, but it solidified I hired the wrong human. The second issue which I can recount, is the cost was 856.84 thereabout for one faucet and the plumbing under the two cast iron sinks. Once you go past a certain price, you legally have to have a contractors license, and the scalping was over the legal limit. I read with great interest that the DA is closing in on unlicensed renegades over charging. I am sad to report this. As many one stars I give, I never like doing it, but at times it has to be done. When is a contractor's license required in California? According to state law, it is illegal for an unlicensed contractor to advertise as being licensed or contract for work exceeding $500 in value for labor and materials.Dec 16, 2012