HORRIBLE SERVICE EVER!!!! Unreal the STRESS they gladly provide, all for supporting their business. I ordered 5 bundles of discount Brazilian bodywave on 8/17/2017 that was for $300, however I had used the Hookup program, in which the deposit was $165 followed by 3 monthly payments of $55, which I was approved for by the Hook Up Program and I agreed to. On 8/21/17, however I was charged twice of $165.00 ($330) which I did not agree to or else I wouldn't have applied for the Hook Up Program in the first place. I called the following month asking why I haven't had a payment taking out and was notified I had paid in full (8/21/2017) therefore I had no balance due and I was all set. At that time that when I in fact learned of the double charge that I did not authorize. On 10/1/2017, I was charged $55 for first payment , which they was not suppose to charge me, being I paid in full. I called MANY TIMES to dispute that charged being that I had no balance due and was told there was a glitch in the system and that finance would refund me and it would reflect my account in 3-5 days. On October 12,2017 and I still have not received my refund or acknowledgement through this company in the form of an email that a refund will be issued, I only received verbal confirmation which is not suffice ! I never authorized to be double charged and I for sure did not want to have another mishap in more money coming out of my account. On October 17, I finally received a refund of $55 smh , if I would have purchased it without the Hook up Program, it would have been ONLY $300, however I was inconvenienced an additional $85 in total, received the worst service ever and there was no apology or any type of atonement for such run around of continuance of disservice ! NEVER AGAIN and I STRONGLY suggest do not support them as they aren't appreciative and so that you do not have to encounter what I have! read more

Love coming to his location, always fully stock and with the most helpful staff you will ever meet. This hair company, hair is one of the best I've every dealt with over the last 5 years. They know better hair and they mean it. The top quality of hair at its price, your reviving it doesn't get any better, so stop throwing your money away with these other "luxury hair company". As a cancer survivor and having to wear full heads and wigs just to hide my hair lost her imports has given me back my confidence and made me feel beautiful again. It feels so good going to the beauty parlor and my hair dresser only realizing I have tracks in because she washes my hair! When I tell you this is the most versatile hair you will ever buy I mean it ! There Si works 3 step regimen has help brung back my natural hair and helps protect my hair from all the braiding! Love the fact that we got something so real and good right there in BK! Very convenient location with the not friendliest staff!!! Thank you her imports for giving me back my confidence for the last 5 years with this great hair! You are truly one of a kind! read more

By Far the best hair company I EVER EVER BEEN TOO . Hair was flawless. I found them on Instagram and they were very professional. Minimum to no shedding and all hair sheds so what does it matter . NO CORN CHIP SMELL AT ALL. With that being said, the hair is suppose to be sealed and co-washed. So before you bash the company learn how to take care of a weave. Amazing company . Had nothing but a great experience . Manageable prices . I got a lace closure 16 inch and an 18 & 20 and loved the volume of the hair and the maintenance of the closure. It's been a year and I still have it has been died blonde , red and back to a 1B. The Brooklyn location is amazing . I even wanted to work there lol. If your considering a weave with good hair I would highly recommend them to you . Not over exaggerating this hair is fabulous . I usually wash it and air dry it so you don't dry out the hair and it gives you that Brazilian wave look. Invest your money and some good weave and please go here. AMAZING HAIR COMPANY ! read more

5 stars without a doubt! I've tried many hair vendors but her imports is the most exceptional of them all.. No shedding and it lasts a very long time. So far for some of my hair a year in a half to be exact. Each bundle has a great amount of hair on its weft. I am very particular about my hair and how it will blend and it's blends very well, curls very well and straightens very well. Everytime I have a sew in everyone asks where I got my hair from it's so good I'm almost stingy and want to keep it to myself lol all my friends use herimports and I will continue to always refer them. Her imports also has a financing program for if you want to pay for the hair in installments in which a friend of mine used she said it was the best thing she had done (lol) I feel like with the quality of hair that her imports sells the pricing is amazing ESP since the hair lasts for so long. This hair used the possibilities of hair styles endless. I have attached some pictures.... read more

There is no other hair like herimports. Before herimports I use to buy aliexpress (worst decision of my life) aliexpress hair did nothing but shred all the time, become difficult and unruly when i wanted to go out and not be able to hold curls for long. As a college student, all you think you can afford with tuition being so high is aliexpress. However, herimports' hair has so much body, does not shred, looks the same from the first day you brought it to the last, holds curls for as long as you want, does not loose length, is full, last for a very long time, and prices were very reasonable for me. I had my herimports for about a year now, it went through three different hairstyles and is still going strong until now. I will not buy from any other vendor than herimports. You want great hair for a decent price? look no farther you can find it here. read more

I posted three pictures below.. This is by far the best hair I have used. I'm already on my third install and have been reusing this same hair. I have the Brazilian deep wave and it's perfect. I'm very lazy and this hair is low maintenance actually no maintenance at all. I do not sleep with a scarf.. I brush my hair every 2 days I'm very lazy with hair. But this hair is perfect it take color perfectly and doesn't loose it texture. I go from straight to curly every other week.. This hair is amazing I've never had to replenish this hair with extra bundles because it's still nice and full. Best hair ever on top the great customer service I received when I asked a million and one wiry ions about the different textures when I bought this hair last year. Yes it's a year old and still going strong... Definitely worth every penny.. read more

To make a long story short: THIS IS THE BEST BUNDLES I HAVE EVER PURCHASED. The hair NEVER tangled. Shedding was so minimum. Literally maybe a strand per week from what I noticed lol. Could hold a curl. I literally can't think of a con. The bundles were thick and so so soft. Ends were full even on my 28' bundles. I ordered 28' 28' 26' and 24'. Customer service was amazing as well. Whatever questions I had were answered, the employees were extremely nice. I wore this hair my entire senior year: first day of school, homecoming, prom, graduation. And it was LAID in all lol. I've been having this hair for almost 2 years now. Since then I've sewn the bundles onto a wig cap. Best investment I've ever made and i can't see myself purchasing from anyone else. Why should I've already found the best? Insta:edxj read more

I was recommended by my stylist in 2014. I never once second guessed it. As soon as I got there the guy was very helpful and very patient with me. I always invest in good hair and I must honestly say this is THEE BEST HAIR I've ever had!! I'm very particular in my hair cause my natural hair color is between #2-#4 and I must say I've had my hair since feb 2014 with numerous installs with the application of weft sealer. I purchased Malaysian Straight in 16",18",&20" and till this very day I still have this hair and it's perfect! My bday is next month and I plan to get 18",20"& 22& 24 for my trip to Vegas. I have recommended tons of friends who have come to visit this location and made purchases and I will Never ever use any other hair company @Shannishan read more

So, I have had experience with many hair companies & many different brands. I've been wearing weaves sense I was in high school and I'm no expert but I know good quality hair when I see & smell it lol. Herimports is by far the best company I've dealt with as far as good quality hair I've honestly had my hair for almost 3 years!!! Yes 3 whole years and when I tell you the hair still looks brand spanking new I'm not lying!! I have colored, dyed, and fried this hair so many different times and you couldn't even tell! I'm really big on shedding I can not take it so when I get hair that does not shed at all it's a damn blessing! Yes they are pretty costly but when you get 3 years (and counting) of wear it is damn sure worth the price!!! read more

I am a consistent LOYAL customer , first off let me start by saying I travel from CT just for this hair that they sell in the Brooklyn store , the staff there is GREAT very respectful, helpful & she knows her stuff about hair, she explained to me EVERYTHING about the hair from how many inches, what kinds down to the hair care , I have had 4 installments with my lavish HERIMPORTS hair and I must say I am a very satisfied customer ... NEED HAIR GET HER IMPORTS , I just want to mention one more time that the lady staff was great and her customer service was excellent . The store was also very neat and clean . Id recommend that specific location to anyone, great staff great hair, btw the staff name is JOY & she's lovely ! . read more

Her imports is the best hair I ever had. My mom, my cousin , and I all wear her imports hair. The hair stays great after multiple install & even after we all bleached it. The hair is very low maintenance and it doesn't shed! The bundles are also very full , each bundle is more than enough hair! I had an amazing experience at this location. The employees were very professional and helpful. My mom , my cousin , and I all brought hair this month ! We are all satisfied and receiving plenty of compliments ! Many people tell my hair looks natural ! I am currently wearing Mongolian tight curl ! I will continue to use Her imports because it's great quality hair & the customer service is to die for ! read more

So I am a consistent customer at the Brooklyn, NY store !!!! I love the hair, it looks absolutely great on me and I always receive a number of compliments throughout the day. When I go to pick up the hair at the Brooklyn store the sales associate is always amazing, she's very pretty and nice. Her appearance and attitude is always great. The women knows her stuff about the hair. Any questions or concerns about the hair, she can answer. The store is clean and cute. It looks organized.I am a consistent customer and I will remain. I live in Connecticut and Its the closest store to me, EVERYTIME I leave, I am satisfied. p.s: The hair in my default picture is #HerImports. read more

I am one who isn't new to the weave and or bundle hair. My mom is a master stylist as well. So when I buy hair, I'm a tough critic. I like to support small businesses because we all know how corporations handle things. Her imports will be an experience all women who wear extensions should experience. Not only have I had this hair for a year. My new set of bundles was ordered this morning. Great customer service and pays attention to detail. I enjoy supporting professionals. Let this continue on. I will be telling everyone to come and receive Her Imports Services !! read more

I've been a loyal Herimports customer for just about a year now and completely love the hair! I've been to the BK location the last 4 times and I only had one mishap with the hair which was shedding. I brought it to Joys attention, she was genuinely concerned and helped me with my present purchase to her best ability. She verbally gave me tips and if I have any future issues just contact her as simple as that. The hair is AMAZING and GREAT QUALITY. Shit happens! So yes go to the BK location, get great quality hair and customer service. read more

I dont wear hair extensions, but I definitely love what I've seen and all the reviews. I have yet to order from herimports but definitely plan to do so in the near future and will post another review once I've order and receive the hair. I love the fact that it has no little to NO shedding, it shines so nicely without any hair products, you can run yout fingers thur the hair, and it'll get back to its natural state after being washed. Definitely check out they're website and YouTube tutorial. read more

I love Herimports hair very soft and natural it blends in so perfect with my hair. I been dealing with Herimports for over 5 years and I am so love with their hair. I would recommended everyone to get this hair. I put my best friend on to this hair. I wish I could give it more than five stars. Amazing workers who work at the Herimports Brooklyn at 851 Quincy. Awesome people Sheena and Nino are we're very helpful and patient with explaining the hair and explaining products for me. read more

Love love loveee this hair I've been using now for three years after being stuck on remy pack hair. Her imports is worth the money and will last you longer than you can imagine. I moved to jersey and although they now opened a store in Manhattan I still go to Brooklyn because they are so nice and patient and let you look and choose which bundles you like the best. Live in Ny/jersey go to the Brooklyn store their friendly and you can choose the bundles before you buy!! read more

I am a first time customer to her imports but I can definitely say that this is one of the best companies that I've purchased hair from. The location is good, the prices are great, and the quality of the hair is even better. I would definitely recommend this company to everyone I know. new loyal customer ! Oh and pierre was amazing with service in giving me options and assuring me I was getting exactly what I wanted. read more

I must honestly say this is one of the best hair store I have ever been to. Pierre was so sweet and was able to help me pick out my hair. He never rushed me and actually sat there and showed me every piece of hair and it's quality. That's what I call great customer serice because of him i have not seeked else where. I have been purchasing hair from this company for about 2 years now. Thank you Pierre your awesome. read more