Excellent repair shop! I went there to have my sister's old carousel music box repaired. The owner…read morefixed it in a few days and it was at a very fair, reasonable price. The store also is great place to explore if you are interested in vintage watches. Definitely worth checking out! Highly recommended.

If you need your jewelry fixed, you should definitely come here! I needed to get a jewel fixed for…read moremy rook piercing jewelry and was told that they'll make sure to check the prongs and tighten them if needed. Amazing customer service and very affordable. It took a little over a week to get the call to retrieve my jewelry, but it was worth it for the price.

I had an excellent experience with Sash. He repaired and adjusted my bracelet while I waited, which…read moreI greatly appreciated. His workmanship is highly professional, and he took the time to make all of the adjustments I requested with great care and attention to detail. What impressed me most was his kindness and willingness to fit me into his busy schedule. Not only was the quality of his work outstanding, but his pricing was also much more reasonable than I expected. It's rare to find someone who combines expertise, professionalism, fair pricing, and exceptional customer service. I recommend Sash without hesitation and will gladly return for future jewelry repairs and adjustments.

I don't normally write negative reviews, but this business definitely needs one, and people need to…read morebe aware. I am a native New Yorker and can spot a PROFESSIONAL CON ARTIST when I see one. SASH is one of them. He's nice on the outside, but he's good at fooling new customers. I gave him the benefit of the doubt based on his reviews and trusted him. NEVER ignore your gut. He is indeed a SCAMMER that has been fooling people for decades. You'll realize that after the great conversation he has with you. They will try to remove this review but I was a real customer. Believe the other reviewers telling you the same. I brought in several pieces of jewelry for repair along with tipping Sash, expecting professional, long-lasting work based on the reviews. Unfortunately, within approximately two months, ALL OF MY JEWLERY BROKE/FELL APART. I was SO disappointed because the purpose of having jewelry repaired is to ensure that it is fixed properly and lasts. The quality of the workmanship is EXTREMELY POOR. He then proceeds to blame his poor workmanship on your jewlery (similar to what others said here). That was NOT the case. My pieces are all genuine and well-made. I've had pieces repaired decades ago that have never split open like this. In my opinion, Sash came across as VERY misleading. He talks and distracts you with conversation. He spoke about family and friends, who seem to be the ones receiving the highest level of care (and the ones writing the good reviews), while new customers receive poor service. He also intentionally adds on additional charges without confirming with the customer, that was fine with me, but at least provide the service you charged for. I am posting this review so that other customers can make an informed decision before spending their money here. If you are looking for reliable jewelry repairs, I would recommend considering the other jewelry repair businesses on the same floor. I went to another guy and he did a fantastic job. I regret spending so much money and hope this review helps other potential customers avoid a similar experience.

Not sure what the deal is with this place... I collect watches and have a large collection. I work…read morearound the corner and it popped in twice to sort of look around and see if there's anything that catches my eye that I might trade in some pieces for. Both times I've been there today. He wouldn't me and showed me like one watch but I asked like one or two questions. They're just like thank you goodbye basically I can get the hell out of the store. We have a great inventory and a lot of the pieces I've never actually held so you're kind of wanna look at them before you spend. I don't know $50,000 or something.. anyway I don't think I'll be walking in that store again

I have a 12 year old DLC GMTII with a worn oyster bracelet. I tried several other online sites…read morewithout success. Boris at Motion In Time texted back right-a-way with a price to replace the bracelet with a new DLC coated one for a great price. (I was quoted a higher price to repair and re-cost the old bracelet from a watchmaker in London). He turned around the watch by the end of the week and shipped it back overnight to Portand. Couldn't be happier with a watch that looks as good as the day I bought it 12 years go. Thanks again Boris.

Learned of Lou through a mutual associate. What a blessing! I was looking for a Cartier ladies…read morewatch and he found it at an exceptional price along with a much better layout than I thought I wanted. Lou is an exceptional individual in the watch and jewelry business. Outstanding business ethnics who treats his clients with exclusivity. He works hard to find you what you want and keeps communication going until the project is completed. I am very very satisfied and highly impressed by his work style. I look forward to doing more business with him. Thank you so much Lou! You are rare and special. Adrienne C.

I had called so many places this morning looking for somewhere to fix my loose center stone on my…read moreengagement ring and Loucri was so willing to help me out. I had my ring fixed same day with excellent customer service to match. I cannot express how painless the process was or how kind and attentive the team is! Thank you again for the help! Absolute lifesavers!

With I could give them 10 stars!!!…read more I had an emergency situation where I needed diamonds set into a new setting plus needed it the same day! Asked around to all my contacts and did my Google and Yelp due diligence and I was referred to I. D. Jewelery without hesitation, even Google AI said go to them! First off it's a true family owned and operated business. And they treat you like family too (minus the drama) everyone was so warm and friendly. I first called and spoke to lovely Anna and she told me it was possible but to come in so their jeweler can take a look at it first. I got there around 11am and I told them my dilemma, Tammy and her team made me feel reassured all would work out and Yekutiel did not hesitate and got on the phone with his setter and told me to come back by 4:30. Mind. Freaking. Blown. They did a magnificent job of setting my diamonds into my new setting but they were also very impressed by the craftsmanship of my custom ring setting. Because it was an emergency situation, I was ready to pay over $1K for this service but the bill was not even close to that number. As the owner said, he is in the business of making people happy not price gauging his customers. The BEST in the jewelry business and I'm so looking forward to going back to get an actual custom piece made there very soon too!

I came in with a gold ring that I wanted a lab grown diamond for. Israel was so kind and…read moreprofessional. My ring is gorgeous! I can't be happier. The customer service is impeccable ! I am also very happy with the pricing of my purchase!