The dental work itself was well done, the office is soothing and the environment is nice. On my…read moresecond visit, I was told that my insurance was considered out of network BUT that they had MANY patients with my insurance and they would work to get most of my visit covered (it was just a routine cleaning and X-rays). the hygienist was lovely and very kind and sympathetic. I had to wait in the chair for a very long time after the cleaning to speak with the doctor (so long I had to make calls to cancel things and make alternate arrangements for my kids). When the dentist finally came in, she started a conversation about the high costs of running a dental practice?!? (We had only met one time before this). She then seemed shocked when she presented her very elaborate plan to me and I responded with "yes, lets please start with the most urgent and space treatment out because cost is a very serious concern and barrier". she then sent her hygienist in to ask me if I wanted veneers!!!!!! months later, a $500 bill arrived..... that did not at all match any of the estimates and promises I had been given for a simple cleaning and xrays. now that I am here looking through other reviews, I see that this is something other patients have experienced as well. truly unfortunate since it is a nice office with a great premise.

The worst. Be prepared for long wait times with an an appointment. Every 6 months Dr Melissa finds…read morenew issues on your teeth that cost $$$$$. They can't keep any staff .. run. Don't walk .. there is a dentists everywhere and this place is the bottom of the pit! Stay away. She should be reported for unethical practice

This dental clinic has declined in service and quality. The first two years of my life I have seen…read morethe same dentist. In 5 years I've now seen 4 at this clinic. The last time I was just surprised with someone new and when I brought that to her attention she said, "yeah, we maybe should have said something." You're likely to get cancelations because they aren't properly staffed. But be careful... if you don't confirm soon enough for their convenience you'll get a text threatening charges. They'll get the job done but you'll always get someone new. Speaking of someone new... might be the time look for a new dentist.

The worst experience anyone could have at a Dentist. I had been passed down to a new dentist who…read morehad just started there and now am suffering because of the poor work that was done. DO NOT I repeat DO NOT go to this dentist. I paid over $5000.00 for work to be done and they wanted their payment right away and now I know why. They are not good people with good intentions. Horrible experience, do not risk your teeth to this dentist. Rob

Horribly unprofessional. I called to make an appointment and immediately was hung up on. Wondering…read moreif I had the wrong number, I called again. Someone picked up and said nothing. I said "hello?" and then the receptionist said "yes?" I told her I was trying to reach Fiant Dental and she says "yeah that's us." The worst phone etiquette I have ever experienced at a dental clinic. I definitely will not be getting anything done here if the dentistry is anything like the customer service. Just terrible.

I've been meaning to write this review for years. Growing up I, like most, learned to fear the…read moredentist and avoid it at all costs. I can't really believe I'm saying this, but I actually like going to Fiant. I know, crazy talk. The staff here is kind, professional, and fun to talk to. They genuinely seem to care about me and my health. They never shame me into feeling like I need to do better with my oral care, instead I feel they gently guide me in the right direction and give sound advice. I always feel visit here are quick, clean, easy, and painless.

I highly recommend Dr. Springer and the staff at Isles dental. They have been gentle and kind. I…read moreget nervous when it comes to needles, and they took their time and treated me with the gentlest of care. My daughter, wife and I have been going there for years and will be going for many more! Thank you Dr. Springer and your wonderful crew!!

Texted me a week before my appointment saying they had stopped accepting my insurance 3 months…read moreprior....unbelievably unprofessional. Now I need to scramble to find a new dentist. Find a different dentist if you don't want random changes with no forewarning.

I love Brook West Family Dentistry. I've had a really good experience here with Dr. Wang and my…read morehygienist David. I like to go extra times each year so I go three times a year for cleaning and then for my regular checks with Dr. Wang. David is an excellent hygienist who is super thorough and gentle and always does an awesome job making my teeth look and feel great. Dr. Wang is an excellent dentist, very friendly; I've had to have one filling replaced with him (it cracked years ago, and he finally convinced me to replace it) and although it did get/stay a little sensitive for a while now it's perfect. He was really good checking in with me every time and giving me tips on how to help with the sensitivity issues. The front staff is usually very friendly and helpful as well. I've been going here for a few years and only had one incident that I can remember where maybe somebody was having a bad day (hey it happens to all of us!) :) all in all I definitely recommend going here for your dental care needs.

As a new patient of Dr.Gueringer and his staff "G" were sensitive about my past dental trauma and…read morewent the extra mile to insure I was comfortable and pain free. They treated me with the compassion I really needed on my visit. I don't do dentists hardly at all unless I really need help after some horrible treatment in the past but I know I'll be able to come back and have any other problems I have with my teeth taken care of without all the stress I've had in the past at other offices. Thank you!

Note: the clinic is on the third level of a high rise across the street from the Roseville library…read more There wasn't a lot of signage that I saw when I went there as a new patient. I'm really impressed with Personal Care Dentistry after being a patient at Park Dental for years. The hygienists are lovely people (shout out to Brianne, if I remember her name correctly, she's amazing), and mostly good communicators. I had to get my permanent retainer removed, and they offered a much more reasonable price for the work, including replacing it with a better version. They recently made huge renovations to their clinic (thanks to building equipment malfunction on an upper level), so it's very new and clean. They do charge extra for credit cards, which can be a lot when the bill is so large (as it often is with the lack of dental insurance coverage. They do offer 5% off when your insurance doesn't cover the expense). Parking: free in a parking lot

Dr. Andrew Heinisch and his assistant provided excellent care. They are both very conscientious…read moreproviders. I highly recommend them.

I have been going to Linden Hills Dentistry for 10 years- and all of my family. The quality of…read moredentistry is good, and I will note they also value "friendliness" in a way that feels less genuine and more of a cover for the fact that at nearly every turn- they are trying to up-sell. Last week my daughter had a procedure there that I should have been passed to an oral surgeon- and she had a very adverse reaction and we ended up in the ER. When I called the office seeking help-- all i got was their assurance that she just needed to follow the protocol and would improve the next day. It was deeply upsetting episode and htey never checked in the next day to see how she was. I missed 2 days of work, now have over a $10k ER bill and that is on top of no dental insurance for the procedure (the clerk told me she would bill them and maybe they would pay). It was denied but LHD was paid up front. I am pulling all of my family out of this practice- sad because very kind people there but all behind a veneer of push, sell, make money. Feel like they have been bought by a private equity firm.

I got a quote for several services from Linden Hills Dentistry and checked with my insurance on…read morecoverage. Although insurance only covered about $40 of the procedures I scheduled the appointment anyways with the plan to pay out-of-pocket. While I was having the procedure done, the dentist did several other procedures without asking my permission. When I went to check out I was charged for the additional procedures, which totaled $200 above the original quote. When I asked about the discrepancy the dentist came out and offered a 10% discount. They didn't seem to have any respect for the large amount of monetary difference, or that insurance wouldn't be covering it and I would be paying out of pocket for the extra $200. I won't be returning.

This place does not have the same feel anymore. I am glad they are so busy and have a lot of…read moreclients but it shows. They no longer know who you are or have the same staff who care as much as the previous did. The drama between staff or unprofessionalism to clients is one of the many reasons I no longer come here. The dentists are always nice but often client education is lacking simply because they do not have the time. How unfortunate.

5 yrs in as an out of pocket patient, Dr Jenna Swensen tossed me like trash from an appt booked 2…read moreweeks ago. tldr; don't go to Dr Swensen at Minnehaha Falls Family Dental for a prosthesis. I have a public speaking event in 2 days, as Swensen and her staff know. I'm already embarrassed. Context: 10/22, after 10 yrs of perfect fit & eating w it in, the 'flipper' my old dentist made broke. When it did, Minnehaha Falls Family Dental staff kindly booked me asap. A hygenist molded me for a new one. I bought 2, because unless you're 6, missing a front tooth ain't cute. Anyway, either the molds were off or the lab was off. None of them fit right. The initial attempt to fit 1 took around an hour. It was frustrating. I mentioned that my previous one hadn't needed adjustment, which might have started turning things sour, sorry to say. But it was an honest observation. Finally I said I'd wear it a while and see how it settled. It didn't. I had to go back for increasingly tense attempts to make it fit, which it was ultimately impossible to do, and then we started over, which meant another mold experience which, if you have a sensitive gag reflex, is an embarrassing, drooling, uncomfortable, messy experience. It also for me anyway leaves my jaws aching. The Dr did the 2nd mold herself, and it was a better fit, but still required extensive mods. These were done over 2 more office visits. This still puzzles me, as they all were cast directly from 3D molds of my mouth. How can they require actual hours of grinding down? It was a prolonged, unpleasant experience, and by the end I felt uncomfortable tension, as though I was being difficult on purpose. Due to that, and money issues, I didn't schedule to fit the 'backup' until the one I paid for shattered in my mouth 4/17. To make the appt I paid for the backup (they hadn't pursued me, perhaps to be kind after all the hassle) and thought I was also booking a cleaning. This time, no MN Nice for how it feels to have a gap in your smile. I was booked 2 weeks out. At the office, I learned there would be no cleaning. That was fine. The assistant offered me one later today, but I couldn't make it. I was polite. They were polite. Things seemed ok. It wasn't. I asked the Dr about fixing the old flippers, she said sure, depending how they broke. She asked how it had broken, I said while taking a bite. Her tone sounded a bit annoyed to me when she 'it's just for aesthetics', and I told her my previous one wasn't, and I couldn't get why this one wasn't built so a person can eat with friends. She began speaking softly in partial sentences w the assistant, in abbreviations. She put the new flipper in and it fit the same as the other: Ok on the sides. Too big on top and in front. She took a quick stab at grinding it, then suddenly left the room. All those hours in Dr Swensen's chair came to my mind. Hers too, I guess. She came back , and with a small laugh, told her assistant to get me a referral "only" (ie, she wasn't doing this) and a refund. The laugh really got me. I got up fast and asked about fixing any of the flippers for temporary use for my speaking event. She handed me the boxes of broken and ill fitting prosthetics, said "the referral would do..." and trailed off. It hit me she was refusing to even assist in a temporary fix, and that I would most likely be facing the room with my tooth still punched out. I saw to her, I was beneath her help. I tore off the bib and went right to the desk. There was a refund. There was no referral.