Amazing service and treatment. I've been dodging the dentist for so long... but sadly can't run forever. The doctor makes you feel very comfortable, and definitely knows what he's doing. He explained everything to me clearly and made sure I got all that I needed. I also received a cleaning, and the hygienist was amazing - very professional, there was so much work to be done, and so my respect has grown for all dental staff. Even if there was some pain during the cleaning, I knew she knew what she was doing and it was never unbearable. Just need to trust others' expertise as they're just trying to help, and let them do their job comfortably. The staff and front desk are all very genuine and warm - perfect for dentist dodgers like me. I will continue going back regularly for cleanings. read more

This has been my best experience with a Dental Group! Great work and a great staff and everyone is super nice and this dental office has the newest and best technology! Will highly recommend read more

Great experience. Professional staff from the front counter to the doctors. Caring doctors always making sure the customer is having a great experience. read more

You will not be disappointed very kind and compassionate Dr and staff. Office is clean and upgraded! read more

I've had my children come to this Dental office for about a year now . The staff are so kind at the front desk along with each Dentist My children have met with over the span of a year. My sons now had one year with his Invisalign . We are seeing tremendous improvement . After Noticing how kind the staff is I've now decided to start coming here myself . I personally thought this dentist was just for children . I've had a really bad experience at another Dentist office and after a bit of time of seeing how patient they are with my children I decided to face my own fears. Ive now started coming to Heritage Dental myself . The staff has eased me back in . They've definitely reassured me with their kindness, Explaining every detail of what will take place before my visit even starts . Their bedside manner is very professional . read more

Great dentist, friendly and the facility is clean. I feel well taken care of when I am there and trust that they are thorough with the exam. read more

This place is awesome! I really have a phobia of dentist from past bad experiences. Dr. LIM and his staff are super friendly from the moment you walk in the door. I had some wisdom teeth removed and felt no pain at all. They were pulled within 10 mins and had very little after pain. Definitely recommend this office to my family and friends. read more

Great dentist! They take good care of their patients and make sure they are well informed of what is going on and what needs to be done if anything does need to be. Have a great touch when performing any work so that the patient is as comfortable as possible. They make going to the dentist easy and less stressful. Recommend to anyone looking for a dentist they can trust and feel good about. read more

First and last time here. I waited for over an hour to be seen when the office was empty just to be told in 5 minutes that I needed a root canal which they don't even do there. Music was incredibly loud the whole time and customer service non existent. Very disappointing experience. read more

I called in to make an appointment and unfortunately they do not accept my insurance but savannah in front office still helped me with a couple questions i had regarding my pain, i definitely will be looking into changing my insurance to be able to be a patient here! read more

Dr Lim was great! He was so patient and did everything possible so that I was comfortable during my deep cleaning. Staff was efficient and the office is clean, orderly and conveniently located in Norwalk. Happy to have found a great local dentist. read more

First visit today for a second opinion and I feel great about it. Dr. Lim was very informative and helpful! Options were given and the check up was very thorough when doing the scans. Thank you guys again, hope to see you very soon! read more

Professionalism and organization were exceptional!! Our new family dentist office. Was in and out within 30 minutes of my appointment.

It has been 10 years since being at a dental office. So I did not know what to expect. I initially went for a teeth cleaning knowing it's been forever since I had one. And that's what we did, deep cleaning. From the beginning to end, it went smoothly. Did the x rays, Dr. Lim explained to me what was going on from the x rays and pictures. Him and his assistant was careful and reassure me every time if I was doing okay during the cleaning. And I was! I felt comfortable and knew I was in good hands. read more

Very good experience going to this office. Very clear with any questions that I have and was very patient during my cleaning. I definitely recommend going here and I will continue to visit for follow ups. read more

I was fortunate to find Dr. Lim's office here in Yelp. With great reviews, I decided to give them a call and schedule an appt. After seeing the doctor for the first time, I was pleased with their clean office and friendly staff. Parking was not a problem, just located right in front of their front door. After X-rays and examination, Dr. Lim was thorough with the treatment I needed. With that I proceeded to schedule future appts. Deep cleaning and cavity fill, I am happy with the how things went. read more

Excellent, excellent, excellent. Couldn't ask for more in regards to my experience with Dr. Lim and Heritage Dental. Cracked one of my molars that required an extraction and transplant, and it was done with the highest care and expertise. Won't be going anywhere else for dental work! read more

I emailed the dentist Lim for information on dental implants via the "Contact Us" form on its website, and four days later, I'm still waiting for a response. I'll move on and seek out a different dentist who is considerate and cares about prospective new clients. read more

Ive always hated going to the dentist, but I look forward to seeing Dr. Lim at Heritage Dental. I have actually followed him from a previous practice he was at because that is how much I appreciate and trust his care. He takes time to explain everything and I know he will do excellent work everytime without feeling like I am getting overcharged or taken advantage of (which I have felt with previous dentist offices). If you are looking for a new dentist your search is over because I know I have found my lifelong dentist! 100% recommend! read more

Dr. Lin and all his staff were amazing and truly cared about my family and I. He was my youngest two childrens first dentist and what I thought would be a nightmare visit ended up being very very pleasant. Unfortunately, we relocated across the country so don't have the privilege of going for our routine check ups but our current pediatric dentist praises Dr. Liz for being so good with our 3 children because they are not afraid of the dentist and make the dentist's work much much easier. We miss you Dr. Lim and are grateful for the experience we had with you and your staff! read more

I absolutely love this dentist. I had a really bad dental experience back in 2018 which led me to not ever go back for the past 4-5 years. But after experiencing bad TMJ symptoms & the doctors telling me that this is a dentist related issue, I had to build up the courage to face the dentist once again. I'm so glad I found this dental office. Dr. Lim has to be one of the most tentative, caring and genuine dentist out here. You can definitely tell he enjoys what he does & loves seeing his patients happy & healthy. He constantly answers my questions, asks me if i have any questions, & NEVER rushes our time together (like many other offices). His assistants are great as well. I truly enjoy everything about this dentist. Thank you Dr. Lim! read more

My visit was excellent. He explained how to use the text services to reach out and contact them. He also explained how Invisalign would work and what to expect and why they are priced the way they are. The dentist removed all the tartar from my teeth. Overall a very pleasant experience and the quality and attention to detail is definitely there. read more

All I have to say is, "Where has Dr. Lim been all my life?!" After almost a decade of avoiding wisdom teeth extractions, my experience has left me speechless! Not because of the anesthesia LOL, but because I can't believe how seamless this process was. I didn't feel one ounce of pain through the entire procedure. He has a gentle touch and his calmness brought my anxiety down. From the moment I checked in, to the moment I left, I was 100% satisfied. Nicest staff ever! and Dr. Lim is just amazing! Explained step by step as he navigated through the procedure and the process was painless. Never thought I'd say this about a dental office, but can't wait to go back and get the next thing done read more

Was looking for a new dentist and found Doctor Lim on YELP. I was pleasantly surprised. First, I was greeted by friendly staff and was promptly checked in. Doctor Lim took his time, explained everything in detail and took extra care to ensure he didn't cause any pain. He has state of the art equipment and the office was extremely clean. I'm highly recommend Doctor Lim if you're looking for quality dental work. read more

I had my teeth cleaned by Dr Lim in December 2022. This was my first visit to his office. I had my X-ray 's taken then reviewed by dr Lim. Dr reviews what needs to be done you go over what is covered and the cost. Once you read sign he gets right to work. Dr Lim was very nice and patient. read more

I wanted to wait a few months before I wrote the review. I've always been very uneasy about going to the Dentist. Until I made an appointment with Dr. Lim. Hands down! I've had the best dental experience. He answered every question I had and explained it in detail. I've already had some fillings, tooth extractions and Crowns put in place. So I wanted to make sure he was the real deal! Shout out to his team! They're ALWAYS nice, friendly and helpful! See you guys at the next appt.! read more

They go very in-depth into your past or any dental issues . They are very into giving you hope when you are terrified of the dentist as I am . However they don't have the insurance as part of the initial online parts so after you lose sleep the nite before and are preparing yourself for mouth needles etc . You then find out that they don't take your medical etc so you will have to pay full price out of pocket and who cares if your a single person on disability. Don't worry tho you will get " sorry our website was misleading " as an answer to now having to restart the process and go back to dentist situations where all my issues come from anyway . Once again your ok if you have money ! read more

My experience at Heritage Dental was great! Dr. Lim and his team are very assertive, and the Dr made sure to explain all the work I needed to be done and where I should start first. read more

Went back a 2nd time and the office resolved the billing issues. Staff was very nice and professional. Dr. Lim was very friendly and took care of the 2nd half of the deep cleaning thoroughly. I am very pleased with the work done today. Thank you Dr. Lim and staff for your work and professionalism. read more

Wonderful Dental office! I had explained to Dr.Lim my smile imperfections I would like to fix and he recommended me Invisalign. He explained the steps to Invisalign very thorough and got me started right away ! The office is very up to date with technology which makes visits easier. The team he has is very welcoming and friendly :) read more

Dr. Lin is a very cool awesome skilled dentist. Highly recommend! I had a root canal procedure on my crowned tooth. He answered all my questions & concerns. He is very gentle & tells you everything he's doing while doing the RCT. The office is very clean as well. Overall i had a very good experience at this dental office.. i will definitely coming back here again for my future dental needs. read more

I always have a great experience here! Dr.Lim and staff are always so nice and pleasant. The communication and attention to detail is excellent! I know if I have any questions, Dr. Lim will answer and explain in detail for me. I always feel at ease after my appointment. I will continue to come here for my dental treatments. read more

Amazing! I have put off going to the dentist for years, for the simple fact of trust. I felt 100% at complete ease at heritage dental. From the time I checked in to the time I left, I was actually looking forward to coming back to my next appointment for my filling. The attention to detail and communication was out of this world. I can tell from this first experience that this is a hidden gem of a dental practice. Thank you! See you all soon. read more

Finding an honest dentist is pretty hard, I guess it's like finding an honest mechanic in some ways. I was referred to Dr. Lim by a buddy of mine who had a great experience so I decided to give the office a try. I had an old filling that was causing me issues and needed to be fixed as well as a deep cleaning. Dr. Lim patiently explained everything I needed and didn't pressure me at all to do anything extra. He was able to work his magic! I experienced almost no discomfort during the procedure which was great. I'm happy I found a good and honest dentist that I'll be able to keep coming back to. Thanks again doc! read more

This dental office is so clean, quiet and comfortable environment. The staff here is very kind and helpful. Dr Lim took his time to explain every thing, including my benefits and coverage. "What is due by me $, which is the most important part"!! I felt very little discomfort, no pain and Dr Lim was very gentle when working on my teeth cleaning and crown. I highly recommend this dental office, I'v been here twice and have a great experience both times. If you a traumatized or scared about going to the dentist... like I was. Then is Dentist is perfect for you!! THANK YOU:) read more

Honestly the best dentist experience I've ever had. To find an understanding, flexible, and supportive dentist is so rare. This Dentist office is truly a unicorn. I will be putting my feet into the cement with them. I'm in it for the long haul with you guys. Thank you to the heritage team for making my visits so pleasant and not trying to take advantage of your clients. It really refreshing -to the point where I told all my girls to switch dentist. You'll be seeing some new faces soon I'm sure. read more

First time going to Dr. Lim and had a great experience. Dr. Lim is very polite and attentive. Clearly explained everything involved in my procedures. Would definitely recommend going to see Dr. Lim. read more

Dr Lim and his staff are truly a godsend! Ever since having some difficult experiences in the past with dentists, it's been hard finding a dentist that trustworthy, professional, friendly as well as gentle, but I think I've found that in Dr Lim. I've been to the office twice now since late last year, once for a basic cleaning and filling and then once for a crown and both times have been phenomenal. He really takes the time to explain everything very calmly and doesn't pressure you into going through with any procedures. His demeanor really put me at ease! His assistants were also really sweet and added to the whole calming experience. The office is in an industrial complex but was easy to find. I'm considering doing invisalign next! Anyways I would highly recommend Dr Lim and I've gotten my family and a few friends to switch over to him already. read more

I highly recommend! It's very clean and tranquil. Everyone is very nice and professional. Everything was explained to me including what is covered by my insurance. After sharing my experience with my husband, he decided to make an appointment. He also had a good experience. read more

Dr Lim, Jennifer and Cindy; great team! Nice environment, very friendly. They are making sure you are comfortable every step of the process. Nice experience having been treated here. Would definitely recommend to visit them for dental treatment! read more