Called Rick's for a basic bathroom repair, they did a good job taking care of it. Turned out be a…read morenightmare afterwards. They discovered after the repair that We had a bigger problem to the point were the town had to be called to shut my water down in my house, not knowing if we were going to have water for hours or days Ricks went above and beyond to make sure that did not happen, what could have been a weekend nightmare Rick's turned into a miracle. Water back in my house within a couple of hours, GREAT RESPONSE TIME GREAT SERVICE CLIENT FOR LIFE!!!! THANK YOU NICK!!! HIGHLY RECOMMENDED!!!

Lee installed our new kitchen faucet in no time! Professional, knowledgeable, personable. Couldn't…read moreask for better service! Thanks Lee and the folks at Rick's Plumbing!

Very honest and professional. Representative came and…read moreevaluated the situation, made The proper recommendations and left. I will call when is optimal time to do the work

I had scheduled an appointment for Tuesday, May 19th at 5:00pm to have my AC checked and nobody…read moreshowed up. I left a message and no one returned my phone call. I am not happy with the way I was treated by this company.

I called Almonte Heating and Cooling after SCG turned off my gas because of existing gas leaks…read more SCG could not determine where the leak was and said to call a plumber. Christian and Jonathan from Almonte called back and came out within a couple hours to complete an air test. It was determined there was a leak in the main line and in the lines going to the dryer, hot water heater, and stove. He sent me a proposal within an hour after leaving my house, on late Friday afternoon, on what the price would be to replace the existing pipes that were leaking. He was even so kind as to switch his schedule on Saturday to come to my house because there was no hot water. They came Saturday morning and were done within 4 hours. I was able to call and have SCG come back and turn on my gas on Saturday. I cannot begin to tell everyone what started as a nightmare turned out to be a Blessing because I found a great plumber!

Very nice man and very trustworthy. I highly recommend because he does what he says he is going to…read moredo.

I've been using this company for the past 13 years. Over that time I've had them install,…read moremaintain, and service. Two furnaces, a hot water heater, central air, and a split system. 22 months ago my 13 year old furnace failed. Some of the blame can be placed on it being a budget furnace. Some of the blame can be put on the fact that as a member of their service club, my furnace and AC gets tuned up and checked annually. Well, because of their negligence, that didn't happen and I can't help but think that their inability to adhere to their schedule had some impact on the life span of the furnace. So we installed a new stage two furnace. It stopped working last week. I called them to check it out. Found out that the burners are rusted and that the vent system, that they originally installed on the first system, is inadequate. The system caused humidity and water vapor to build up I was told that the burners are covered under warranty but I will need to pay $950 for a new vent system and $200 for the service call. Let me get this straight: If the furnace was installed properly I would not need the service call, nor the replaced vent system. I've been going back and forth with them for a week and finally settled on a $550 price to get the job done. This work is scheduled to be completed tomorrow, but I woke up this morning to a cold house. I started calling at 6:00 AM, nobody picked up the phone. I finally reached someone at 7:09 and was told I would get a call back. We will see. I'm sure we will have to tough it out tonight, I'll make sure I put my experience in the edit. Suffice to say, tomorrow will be my last experience with this company. I will find a company that stands by their work. I will no longer refer them a d let everyone know how they treat their valued customers. See my email to the company: I still have a very bad taste in my mouth about the whole situation. I was charged $600+ on a newly installed furnace because Climate Partners installed the furnace wrong the first time by using a vent system from the prior furnace (which Climate Partners also installed). I spent way too much time pleading my case and was told that the new vent system was where the cost lies as PVC and the work needed is extensive. I bit the bullet because I needed this done. When the installer came, he cut off two eleven inch straight PVC pipes, and two elbows, then reattached two new elbows, and two new straight pipes. Total cost for supplies would be at best $25. Then he removed three screws, and turned the motor so it would match up to the new connection. The total time it took for him to do this was around 10 min. The rest of the time was spent installing the new burners and monitoring the new install, which was supposed to be fully covered. I also had to call Climate Partners back as the WIFI thermostat was no longer connected. Literally $25 of supplies, 10 min of service, mind you the install of the burners and the monitoring of the install was covered by warranty and I was charged $600+. All and all, I felt that this was a total rip off as everyone I spoke to, including HVAC professionals are amazed that your company wouldn't stand by the original install work. As you probably noticed, I didn't evaluate the work done because quite frankly, I don't believe anyone at your organization has any business ethics and really cares what your customer satisfaction. I was passed around pleading my case to various members of the your team until I was told basically to take it or leave it. Considering I've invested in my house with two furnaces, hot water heater, air conditioning system, thermostats and control board, considering I have paid close to $25,000 in investments through your company over the years and knowing that my AC system needs to be replaced soon, it was my hope that I would be treated as a valued customer. But instead, I was treated in a way that left me frustrated and powerless. I haven't spoken to my wife about this yet, but if I have my say, I will be using another company to service my equipment in the future, including any new installs. It is truly disheartening that I would be looking for a new service company to provide support to our family. I hope the $600 earned offsets the relationship broken, but maybe preying on customers who wouldn't know any better is the norm with Climate Partners, I don't know. I just feel preyed upon and it's not a good feeling at all. I am requesting that you share this with your team. Especially your owners. I want them to know how their LONG TERM LOYAL CUSTOMERS are treated. If your team cared anything about customer satisfaction, more care would have been taken in this case.

Had them servicing my home for about 2 years. Besides NEVER…read morebeen able to schedule and appointment, every time they come to fulfill my maintenance program subscription, my HVAC system stops working (go figure). I stopped calling them as I found that their diagnose never (NEVER) is the issue and they keep changing parts unnecessarily and charging for things you do not actually need it. Do they set you up? cannot say, would not say, but I cannot trust this company and will never recommend them to anyone. Sad, looks like it is a practice for many business nowadays.

Booked entirely online; not even 2 hours later technician appears, ready; assessed problem quickly,…read morequite professional, explained details and breakdown of issue and solutions; affordable pricing - problem fixed! Highly reccomend!

We needed a repair or replacement of a kitchen faucet. We contacted them on a Sunday and they came…read moreon Monday as promised. They did a good job. The only negative is that the cost seemed very high.

William at top notch has been my go to plumber for a few years he has always treated me like a vip…read moreand never overcharged always there when you need him, had a water heater burst and came down that morning got me a new one and fixed it quick highly recommend top notch because a good plumber is hard t find

From the owner: From clogged drains and leaky pipes to faulty water heaters and sump pumps, Top Notch Plumbing LLC…read morecan handle different types of plumbing problems.

Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

Our first experience with Plumbums was excellent - we had an emergency issue, Jim was able to come…read moreout within an hour or two and get it fixed, and he was on his way. When our pipes froze during the big storm this January (thankfully, without water in them), we decided to hire Plumbums again. That didn't go as well. Quality of work: The fixes Jim suggested (a series of individual junction fixes) seemed reasonable for the repairs needed, but in some cases replacing whole sections would have been more time- and cost-efficient (according to other plumbers we've had in our home who have seen the work done). And we needed four return visits within our first three days living in the house to address issues that had not been resolved or that popped up as soon as we turned systems on. One problem (heat running constantly on our first floor, making the house over 80 degrees in the winter) was unresolved until I researched possible causes myself and communicated that to Jim, who sent out one of his guys to implement the fix. Professionalism: We were frustrated by the lack of care shown toward our property. Jim's guys left plumbing debris (not just the stuff our homeowner's insurance requested, but just straight-up trash), food trash, and drywall dust in our basement and living areas. This means that the first thing we had to do after driving 3,200 miles to move in was clean up after them. Drywall was removed roughly in several locations, and although patching was not included in the estimate, the cuts themselves appeared unnecessarily sloppy (and our new plumber neatly cuts and replaces drywall as a matter of course, leaving the mudding to us, which is fine). Plumbums did work well with our insurance company to get our claim handled, and ultimately we have working plumbing. But our experience wasn't great.

My go to company for my home AC! 5 years now keeping that old beast running at top notch for these…read morehot stretches of summer. Every tech that comes to the house is professional, covid clean and does a great job. Highly recommend.

M&R replaced my old heat pump at a fair price, on time and was clean and prompt. I would use them…read moreagain.

Very great I highly recommend . I will use again when I need services he installed an instant hot…read more We had a few issues he got it fixed and was there when everything came in to install . Thank you

Needed to replace my 14 year old water heater. Came out next…read moreday , gave me a great quote and the unit replaced Within a few days. Rick was great. Asked about replacing my HVAC. Gave a great price within a week it was replaced in two days. A neighbor of mine got hers replaced , new unit done in one day. I would recommend Rick and his crew in a heart beat.

Outfront is my hero. They came in to fix a tub leak that a previous plumber was unable to fix…read more Cheryl set the appointment, her husband Marlon, the plumber came at the appointed time, fixed the problem and charged a very reasonable price. They do NOT charge a service fee for coming out, because almost all the plumbers I called charged $125+ just to come out. Cheryl and Marlon are a great team; reputable, honest, very reasonable rates. I will be using their services for all future plumbing jobs.

I wholeheartedly recommend Marlon and Outfront Plumbers to anyone looking for a reliable, honest,…read morefair-priced, and skilled plumber. From our first phone call, Marlon's wife is well-informed, kind, and was attentive to the urgency of our situation and we found scheduling very easy. Marlon was punctual and extremely diligent with a very stubborn and very clogged drain system. I appreciated the time he took to explain the problem and his focused diligence in resolving the issue. We will absolutely call Outfront Plumbers again when needed and recommend them to anyone in need of an excellent professional plumber.