I usually have a great experience when paying my bill, but Meridith is very rude and hateful. Maybe…read moreshe was just having a terrible day, but I sure didn't deserve to be treated that way.

Very friendly and helpful staff. Made connecting new service a breeze. Very friendly and helpful…read morestaff. Made connecting new service a breeze.

From the owner: Founded in 1937, Blue Ridge Mountain Electric Membership Corporation is a nonprofit, member-owned…read moreRural Electric Cooperative providing electricity to the Georgia counties of Clay, Cherokee and Union. The company offers residential customers the choice of buying portions of their electricity from the Tennessee Valley Authority s Green Power Switch program. The Green Power Switch program offers power generated by renewable energy sources, including wind, solar and methane gas. In addition to providing electricity, the company offers economic development assistance to businesses and industries, beeper services, dial-up Internet service, Web design and Web hosting. Blue Ridge Mountain Electric Membership Corporation is headquartered in Young Harris, Ga.

Outstanding experience with Miller Well Drilling again today. Problems with cell phone coverage…read morerequired that we resort to texting, and we were able to get technicians out on a Saturday, despite snow covered roads. The two technicians arrived within the time frame promised and quickly assessed and fixed the problem. We gladly paid the weekend rate to get our water restored, but Miller warned us in advance of the rate and gave us the option of delaying until Monday. so, no surprises. All in all very responsive and got our water running quickly. I highly recommend this company - excellent service and very reliable.

This group is great at billing and overcharging you but horrible customer service, not reliable and…read morebasically poor business owners. I was charged 4 times outrageously expensive trip fees and my water filter wasn't even repaired or running. I asked for an owner to call me to discuss the unfair charges and it took 2 months to get a phone call. Then she still didn't offer to make the situation right. I was a long time customer who always paid and was very patient with their excuses. No more Call Murphy or Blue Ridge for help, do not use these rip off artists

Pathetic service. Exorbitant prices locked. I got a car…read morecharger in December 2024 and submitted receipt in 2025 for $250 rebate and is rejected as they don't want to process 2024. How does it make a difference if the charger is installed? Arrogant marketing team with serious attitude. Swanee need to work on training their marketing team on customer satisfaction.

I have been trying to get electric service transferred to our company on a church property that we…read morepurchased and are remodeling. We have our EIN from the IRS on the IRS letterhead. I was told that the IRS giving us the EIN was not sufficient, that they had to have a form 147C (whatever that is) or a form SS-4. The SS-4 is the APPLICATION FOR THE EIN. So they cannot accept the actual EIN document, but will accept the application - MAKES NO SENSE AT ALL. Annslee, the customer service rep, was super nice; her supervisor, Ashley was not. Ashley was no help whatsoever and rude.

No compassion for stage 4 cancer patients who just need a little patience and understanding that…read moremoney runs out in these situations and families struggle, 3 days worth was all we needed $48 behind and were denied by this utility company as all the others are working with us through this struggle. Very poor people skills. Bad business.

This is the only business I have problems with when trying to pay online.. gets to be very…read morefrustrating!

I just called customer service to check their price of propane. I'm not a customer so she rudely…read morehung up. Geez if I was thinking about switching service wouldn't pick them!

This company is the worst. Number one it's hard to even speak with someone. The automated response…read moresaid "You are scheduled for December 23". That was on December 28! We finally spoke with someone and were told our propane fill would be done on December 29. Today is the 30th and no one came. Our tank is down to 28 pounds and it is cold. We were afraid to even use our fireplace during Christmas and we are concerned that we may run out of propane.

Everything!!! Google…read moreNest Thermostat, won't stop blowing hot air, it reached 81 in our house, it's 42 outside and we are sitting here with all the windows open! Called Duke, transferred 3x's only to be up sold and told to Email their vendor..... yes, email THEIR VENDOR wtf???? Zero 000000 stars

During the wind storm we had last weekend, Duke absolutely dropped the ball. Below is my experience…read moreas well as pictures of live wires blocking roadways for almost 30 hours unattended. #1 - the power was out for a total of 44 hours, which is completely unacceptable especially when other people 1/8th of the mile down the road were back up within 7 hours.We werent even provided with any updates and the time was stuck at 10:00 on 3/3/23 as expected time to be resolved, even after we went past that time frame. #2- It took over 27 hours for anyone from the power company to even show up in my area to take a look at anything. Power was lost at 2:30pm on 3/3/23 and the first time I saw anyone out here was at 5:00pm on 3/4/23. Also during this entire time, live power lines were laying in the middle of the roadway as a hazard to have to navigate around to get out of the neighborhood which is absolutely insane. I have pictures to prove this if you would like to see them. #3 - we were finally alerted at 6:00pm on 3/4/23 that the power was restored. We headed home only to find that that was a LIE. Power was still off. We had to re report the outage and was then told it would be noon on 3/5/23 before it would be restored. (finally was restored around 10:30am on 3/5/23 44 hours after outage started). Also, we as of this time, we were the only road in all of canton without power according to the outage map. Why did no one come back until the next day? #4 - due to having no power/heat during wintertime, we had to have a two night stay in a hotel because we have an infant child that cannot stay in that environment. That cost almost $350 itself #5 - due to the power being off for so long, $400 worth of food was spoiled and had to be transported to the dump At the end of the day, we were lied to, forgot about, left with dangerous hazards, and over $750 out of pocket. I am contemplating taking this story to WLOS or another media outlet as this is ridiculous and no one else should have to go through this and Duke should be held accountable to higher standards than what we received as loyal paying customers.

I'm a lifetime resident who has had many encounters with the Maggie water department side of things…read moresince they put the water up Jaynes Cove Road. While the office staff has always been pleasant and helpful the same cannot be said about some members of their repair crew. Over these many years we've had countless episodes of them not flushing out the lines after they break despite the fact there is a flush-out valve just above my house. While the district manager always insists they "always do the required flush out" the video included in this review shows they simply do not. If they do flush the lines they do it many hours later once all the "mud" has been pushed through my house. This not only causes the water heater to need replacing every few years but the air that comes through the lines does so with such force that it blows out the valves in the back of my commodes. I've had to replace many of these simply because of the pressure from the air. My most recent blow up though occurred Christmas Eve day 2025 when the water went out yet again due to a line break. I approached the crew in good spirits but when I asked the simple question of when the water would be back online the kid digging down in the hole took it personally and made a smart mouthed comment to which I asked the district manager, who was operating the backhoe, if he was going to put up with his behavior. At this point the manager gestured like he was coming out of the backhoe to physically remove me from standing near the hole as I was talking to his employee. He had requested in a hateful way that I move out of the way even though the backhoe was not in operation during this confrontation. After they finished the work they left a big pile of dirt on the side of the road connected to my property. They have as of yet, March 25, done anything to fix this making it impossible for me to mow that area. They have however repaired another neighbor's area they recently repaired another leak. That leak was a week or so ago and is when the video I've posted was repaired. It's clear that the district manager has a beef with me so here's your review.

Water, water every where, and many drops to drink. Thank goodness for "Maggie Water"! Very nice…read morepeople. Whenever you call them, you know a friendly voice will greet you. They are always working! No one can say that they are lazy, no sirree. If you have a water problem, they come right out. They explain stuff to you so you can understand it. And, they got candy at the front desk, so paying a bill is not so bad when you have sugar in your mouth. Love 'em!

Now been nine days since called , to get my tank filled . Not the Freeman gas they used to be.read more

Confusion over the billing not the service. I went with their suggestion of getting on the payment…read moreplan. They corrected the billing mistake without question and sent me a check for the amount. They provide a good service and I would recommend them.