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    Clay County Water & Sewer

    3.0 (1 review)
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    1 year ago

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    Heritage Propane

    Heritage Propane

    2.3
    (3 reviews)

    My rental property propane tank had a leak on the isolation valve causing it to go from full to…read moreempty in less than a month and a half. The company verified the only leak was on their equipment which I am renting. The repairman told me he could get us a 100 gal refill based on the companies culpability. When the order went through there was no such credit applied and I was informed to get an expedited fill (current temps in the 20's down to single digits at night) would be an extra $300. Frequent calls got me to a call center somewhere in India, Pakistan or some foreign country who told me they could not give me a number in the USA to call. SO much for them being Amerigas, maybe Pakigas or Indigas would be more appropriate. I have been a customer for 12 years, if I had a choice I would switch to another company, they seem to be the only viable game in town so I am screwed.

    We use this company for our small propane tank which provides for our gas stove and two fireplaces…read more The company would not refill until tank was down to 20%. It reached that in early Dec. so we called for a refill. They scheduled us for mid-Dec. -Jan. 4. They did not come during that time so we called again. Tank was down to 7%, and they said they "would not let us run out." However- they still did not appear. Another call put us on an expedited list. No gas truck. Last call was a promise for a phone call and the truck out by the end of the day. That was yesterday, and I had no gas to cook with last night. They still have not come, and we are completely out. Calls to other companies puts us on the earliest delivery in the first week of February. Thanks, Amerigas; you're another conglomerate which cares nothing for your customers' lives.

    Clay County Water & Sewer - watersuppliers - Updated June 2026

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