We ordered quite a bit of furniture from Bassett. We were disappointed when the coffee table…read morearrived damaged. Not to mention the lamps we ordered were not delivered and I had to call to remind them we had ordered and paid for them. Only after they looked up the order, they realized they forgot to include them. Very disappointing experience. Furniture was beautiful but customer service needs to be improved.

I've bought a living room chair from here. In the last week I'm looking at sectionals. Pricing here…read moreis hit or miss. Don't be afraid to negotiate. Most furniture stores in my experience, absolutely will, or throw in a few freebies. I like their quality. The chair has held up for my son and I, along with a rather large dog. He can stay there! He seems to like it. Their sales staff are polite, friendly, and knowledgeable. Some furniture stores are pushy. This one isn't. Prices are up considerably. Yes I'll allow some inflation, but right now doesn't seem so good on the wallet. Their furniture selection is decent enough. If you're in the area, it would help to at least give them a try.

Really like this Pottery Barn location. The big. loft like space was a nice way to showcase their…read morefurniture and decor. The staff was friendly and helpful but let look around and shop at my own pace. I'll be back!

We came here to try out a chair we found online. We didn't want any pushy sales people and had…read moredecided to leave if they tried to give us a sales pitch. Just wanted to try out the chair before we bought it. The sales person answered a few questions and told us about available options and delivery times with zero pressure or sales pitch. We haven't ordered yet but when we do, we can call her to order without having to go back to the store.

Very well organized store. They sell everything you need for the home. For example: rugs for the…read morebath, kitchen, and living areas, linens, kitchenware, pots, dishes, small appliances, seasonal items, wall art, and knick-knacks. Prices are somewhat reasonable. Other stores of the similar chain are Marshall's, Sierra, TJ Maxx. Highly recommend!

This is one of the nicer HomeGoods location I've been to. Everything is incredibly organized and…read moreyou can tell the staff put in great effort to keep it clean and tidy. The selection is great (especially for furniture) and the deals are like those you would find at any of their locations!

Cyndy's Bottom Line: Excellent customer service and interior decorating recommendations…read more *Located on the 3rd floor near Neiman Marcus of the Tysons Galleria. We stopping in just to browse and capture furniture ideas. We were extremely lucky to be in store while Regan the Assistant Manager was working. Regan greeted us and was very accommodating and helpful from start to finish. Regan was extremely knowledgeable with the entire Calligaris collection from designs to materials. She helped us to make the best selection. Regan listened to what we were shopping for and the details of the space. She provided us with amazing interior decorating ideas and recommendations that were helpful. Regan made great suggestions on the collection the would work for us. *Highly recommend the Calligaris collection. *We received excellent customer service Thank you very much Regan!

I had trouble with cushions on my sofa. Eventually, I bought my own material and used an…read moreupholsterer to make new cushions. I am giving Roche Bobois a 'Good' rating and not a lower rating for two reasons: 1. Arjun and Wesley (two salesmen) are great to deal with and good at their job. They have a good eye for design and putting pieces together. Extremely easy to speak to and collaborate with. 2. The style and sophistication at Roche Bobois is met by a very few other companies.

If you are looking for stunning and luxurious furniture do yourself a favor and visit Roche Bobois…read more My designer Arjun help me to select the most amazing pieces that reflect my style and taste. Arjun has extensive knowledge and expertise in home decor. Arjun helped me create my home into a magical fairytale. I'm grateful for his attention to detail,his ability to listen to my vision and turn it into something amazing and also very kind and professional.

These guys are the real deal. They have tons of used high end task chairs from the brands you know…read moreand love (eg Humanscale, Herman Miller). They also have spare parts so you can fix it yourself and save some cash. I got some parts for my 22 year old Humanscale Freedom chair. It was painless and fast. I should have come in months ago when the seat cushion was starting to disintegrate!

Looking for a new office chair for your work from home setup?! Look no further! Morad assisted my…read morehusband & I in finding our perfect chair. Their Herman Miller chairs sell out SUPER FAST so you have to constantly check for updates. The chairs are all generally used/refurbished and they've got a great inventory. Morad was so helpful and made sure we left happy! Showed us what the fix and how to use the different functions on the chairs. Definitely recommend coming here to get great deals and fantastic customer service!

I bought a sofa set from Livoro about two weeks ago, and I couldn't be happier so far. Their…read morefurniture style is very modern yet stylish, and not something you can easily find in other furniture stores around. When I was in their showroom looking at different sofa sets, the staff was incredibly helpful. I was there for hours trying different options, and the person assisting me was very easygoing, patient, and genuinely helpful without any pressure. What really impressed me was the delivery. I ordered a set that was in stock, and it was delivered the very next morning In addition to the delivery team, another person came who seemed like a project manager or furniture expert. He carefully checked everything--the setup, balance, and overall condition--to make sure it was perfect before leaving. I really appreciated this level of attention, because usually delivery teams just drop off the furniture and not much care. Thank you very much. I love my sofa set so far and hope it continues to be just as great. Planing to order my curtains from them too . Thanks

We just bought a new mattress from Barbara. Not only was she very nice she was very knowledgeable…read moreabout the different mattresses we were looking at. She answered every one of our questions and explained things that we weren't aware of. We're very happy with our selection and would definitely recommend Barbara if you buying a mattress!!

AVOIDING THIS PLACE! Worse location ever, i came and paid…read morefor 2 mattresses, they took my money and set up delivered by the following week. No one called no one delivered. I was waiting for 2 weeks no one called and said any words. I then call store and talked to several of them. 1st lady told me im sorry this mattress so many people bought and i don't know when it will delivered. Well then don't sale while you don't have any in stock rather then took my money make me wait for 2 weeks and said not available. I called another time 2nd lady said don't call me around 8:30pm cause store close at 9pm and i need to go home. If you don't wanna work till 9pm then change store hours on website that you close by 8:30pm or do not calling 30 minutes before store closing at your website and front door. I called another time 3rd lady told me can you come look for another mattress and it will delivered tomorrow. Excuse all of you! You sold me mattress not i ask for free. You don't have what you sold then do not waste my time, give me the money back. Worse customer service, please avoid this place or you will never get the mattress and has to due with all bad experiences which i never experienced in my life.