Spoke with Zack today and his honesty and integrity is an anomaly is this business. The best dealer I've worked with. Zack went out of his way to provide exceptional service. Highly recommend. read more

Spoke to Hermosa Motors representative through their Offer Up account. The person I spoke to asked me for my social security and asked if I was a citizen for a cash offer I made. Buyers beware! Unprofessional and highly suspect!! read more

Hermosa Motors - Asking for social security and citizenship status for an all cash offer - Used Car Dealers Near Me - Hermosa Beach, California

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I bought my 2016 Tahoe almost 2 years ago and I can say, this vehicle has been a very good purchase I made. Thank you to Zach who was able to work with me and help me to professionally through all of the problems I encountered with other companies when I was trying to get this vehicle financed. read more

Zach and Brad are awesome, period! Go here if you want a deal on a high quality used car. I recently bought a used Tesla Mosel S and it's phenomenal inside and out. Couldn't be happier, plus the experience was effortless.. thank you Hermosa Motors! read more

Hermosa Motors - Car - Used Car Dealers Near Me - Hermosa Beach, California

It truly breaks my heart to write this, as I don't usually leave reviews--especially negative ones. My husband and I had what felt like a great experience at Hermosa Motors when we purchased our 2015 Chevy Tahoe. Zack, who helped us, seemed honest, upfront, and genuinely helpful. We left feeling confident in our purchase. Unfortunately, less than 60 days later, the motor completely failed. When we took it to our trusted mechanic, we were told there appeared to be a temporary fix done to the engine--something that made it run just long enough to seem fine at the time of sale. I reached out via email in hopes of resolving this or at least having a conversation about it. As of today, I've received no response. This review is not written out of anger, but out of deep disappointment. I wanted to believe in the integrity of this dealership, but my experience says otherwise. I'm sharing this so others can make an informed decision before purchasing here. read more

Experience overall was good but definitely a few issues getting my truck that I bought from them fixed correctly. Won't go into details and will say that they did try to fix it but there was a lot of me dropping off and leaving my truck to get it fixed and it not getting fixed until the 4th time. It wasn't entirely their fault as the part was obsolete and they had to come up with a work around (me using a toggle switch inside my glove box to switch from hot to cold air) but it was a pain in the butt with all the back and forth. I would have given 4 Stars but the other issue was there was no negotiating on the price. Was told it is what it is. Based on the same make and model with comparable mileage it was priced high enough to be able to lower the price. read more

I reached out to inquire about a truck, and Zach responded to my inquiry. When I asked if the price of the truck was negotiable, he indicated that it could be if I found a comparable deal. After researching, I found a truck of the same year, model, features, and similar mileage that was priced approximately $1,200 less. The only significant difference was that it had a V6 engine, which had a higher MSRP than the one Zach was offering. Upon sharing this information with Zach, he responded by saying, 'That's a good-looking truck; it's a V6, so you'll get better gas mileage. Best of luck with your purchase--hopefully, they don't have hidden fees like most dealers.' If negotiating was not an option, it would have been more professional for him to simply state that, rather than respond in a way that came across as dismissive. This kind of communication makes me question whether this dealership is a good place for people to purchase vehicles read more

Hermosa Motors - The text messages - Used Car Dealers Near Me - Hermosa Beach, California

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Really great experience. I bought my first car here after trying and failing at other dealerships. In the end, I got a great deal on a used car with very low mileage. I'm so happy with it. Zach went out of his way (literally!) to help us out, coming in on a day off to help fit our schedule. He was friendly, responsive, and very knowledgeable about the car. No pushy salesman tactics, no hidden fees, just a genuine guy helping me get my dream car. I'm so grateful! read more

This dealership and the mechanic shop at hermosa motors are the way to go. Every car i had/have that needs to be worked on, Zach, Brad and Victor (the mechanic) are always taking care of me. no not free parts or free labor but the interactions i have with them and the knowledge they give me. i would highly recommend this dealership and mechanic shop to anyone ! read more

My State Farm agent referred this spot to me to sell my truck. Consignment was needed to make more money on it. From the start they were very professional, communicated very well on how it all works and sold my truck within 2-3 weeks for what I needed! I'm still in shock it's paid in full! Thanks so much I'll use you guys again for sure! read more

Initially called and talked to Chris. Made an appointment to see him and the car the next day. I got there early and Chris immediately referred me to Zack while i waited. Right out of the gate Zach was accommodating and very helpful. We actually test drove and basically locked in the deal before Chris arrived. My point by mentioning that is i knew what i wanted to pay and i was honest with them with what i wanted and was willing to pay. Zach was able to make that happen and we couldn't be happier with the car! I want to make something clear. I was shopping for a car for almost a month and worked with many dealerships and sales people. All the sales people where nice but the dealerships wouldn't even consider a lower offer. To be fair to the other dealerships their asking price was within reason but i wasn't asking much off. I just wanted to get close to what i budgeted for the car. Without hesitation or much haggling Zack worked with me and got me a deal that i was happy with. I honestly feel it was a win win deal as he and Chris where super happy as well. They even detailed the car i drove in with! Best cleaning that car has seen in years! I can't say enough of how happy i am with these guys. This car was for my daughter so she could have a reliable car for college. Will be back for another car and they know what i am looking for!! read more

Hermosa Motors - Zach and my daughter - Used Car Dealers Near Me - Hermosa Beach, California

I purchased a BMW Hybrid from HM around 2020, so this review is a bit overdue. The initial sales person whose was name I don't recall was for the most part pretty honest. His business partner who was a younger gentleman was a bit questionable, especially after I hired a mechanic to inspect the car. When an issue was discovered he seemed insistent that the issue was minor and that he would not cover the cost for repairs, which to my fault I probably should have walked away at that point, but I really wanted this car and went ahead with the purchase. Needless to say my own mechanic discovered major transmission issues and I ended up selling the car with a loss. Learned a hard lesson but hope this helps others be aware. read more

I had my car totaled recently and as you know the used car market right now is crazy. I got thrown back into it and was so anxious about not being able to find a similar vehicle as i really loved my 2017 Honda fit. I found the exact same one here at Hermosa motors and I knew I had to have it. Well maintained, low mileage and such a great price that Zach offered it for. Zach and Brad were a pleasure to talk with, both over the phone and in person. Some of the reviews might make you wary about how your experience with them will go, but trust me they were nothing but kind! Especially since I showed up a bit unexpectedly and probably inconvenienced them, they offered great customer service and helped me get the monthly payments i was looking for. They were upfront and honest about everything in regards to the car and price/fees, never once pushy. Thanks again! read more

Hermosa Motors - Car on the left is my totaled car (tboned on driver's side) Car on the right is the replacement haha - Used Car Dealers Near Me - Hermosa Beach, California

I normally buy new cars from a dealership, soI had the normal reservation about buying a used vehicle. I found a truck on CARFAX and reached out after hours inquiring about the availability. Made an appointment to come take a test drive for few days later. Zach called and texted me back and was upfront with me which I appreciated. He was VERY busy that Saturday morning when I showed up. My wife was with me and she happened to speak to another couple that was there selling there car to Zach. They had some very kind words about Hermosa Motors and Zach. It appears they were repeat customers which is always a good sign. Because he was so busy with potential customer. He let me take the truck I was coming out to see for a test drive, made a copy of my CDL, then handed me the keys and said... "take it out for a drive and take your time for as long as you want"... That gave me ample time to test drive it to my satisfaction and to check out all of the necessary important features. When I pointed out a few cosmetic things, he said he would take care of that, with out me even asking. He had the few items taken care of to my satisfaction and the truck was ready when promised. Overall VERY GOOD experience and enjoyed speaking and dealing with him throughout . read more

Zach hooked it up. His staff is knowledgable and cares. We talked a lot about the car I was getting. I've never bought a car before and buying a used one gave me anxiety. We hit the right price. I was able to get it checked out by my guy. He even helped me get rid of my old car. He didn't have to do all of that. Look. Stuff happens. They may have gotten cars from somewhere else and they can only tell you what they can see. I had no issues with my car, but any questions I had after, Zach answered. He didn't ghost me. That means something. He even said, if I or a friend needed another car, he could probably help find the specific one. He even told me stuff about my old car, I didn't even know about it. Like that was really cool. And he said, if I had anything happen with the car I bought from them, he could help me find a decent mechanic. It's been 11 months since I've gotten my car from them. I waited this long to write this review, because I didn't want to talk about something until I knew I had a good product. I didn't get a lemon. I got a great deal. And I felt confident if anything went wrong, I could speak with them about it. I called so many people looking for the car I wanted and I got so much salesmanship from them. Look, I can tell. So much pressure. With these guys NONE. I had to be aggressive with them, because they had the car I wanted for the price that was right. Look. Take any car you are thinking about buying to your own mechanic. That's your work. I think it's worth giving these guys a shot. These are real people. read more

Zach at Hermosa Motors was incredible. We purchased a 2004 4Runner and the transaction was painless. Not only did Zach help with this car he helped us find another one that was not even purchased through his company! He advised us from beginning to end and went above and beyond to help us. We feel so fortunate to have found him and will recommend Hermosa Motors to anyone. read more

GREAT Experience At Hermosa! Zach went above and beyond to get me into the vehicle I wanted. Defiantly not ur average used car dealership very friendly, lots of nice vehicles to choose from. I had a little issue with my vehicle after I bought it and Zach had it fixed paid in full! Thanks again guys! read more

Hermosa Motors - Thanks again Zach! - Used Car Dealers Near Me - Hermosa Beach, California

I cant tell you enough about how awesome this place (esp the people). The staff and Zach are more than friendly, reliable, and true to their word. They don't deal with older cars, but out of sheer luck they had my dream Acura just as a trade in because it was in amazing shape. After a few weeks (the car is a 1999) had a problem with the starter, they took over went through the whole car did this did that for me. Fixed other things that they did not need to but noticed after the fact. Seriously above and beyond. 110% reccomend read more

Hermosa Motors - Car I purchased from Hermosa Motors. 1999 Acura CL 3.0 only 105k miles on her. - Used Car Dealers Near Me - Hermosa Beach, California

When coming here I did not expect to get better service and car quality than an auto square dealership. It was such a bonus to get a quality car, a neighborly experience and knowledgeable sales person. I've been on the search for a pre-owned vehicle for quite sometime with many visits to different dealerships ending in disappointments. It was a pleasant surprise and a bonus to find a diamond in the rough. read more

Absolutely fantastic experience here. Zach was up front, friendly, and fast in selling me my Prius C. The car was in great condition and as advertised, there were no hidden fees. He talked me through the convoluted process of buying a car and got me out of there in record time at a great price. HIGHLY recommend read more

I've had great experiences with Zach fixing and selling my G500. Zach is absolutely honest and professional, you can trust this guy. He saved me thousand of dollars. I spent thousands of dollar at previous repair facility and they still misdiagnosed my car and charged for this. Zach was able not only to figure it all out but helped me to get a refund for misdiagnosed recommended repairs. Look no further, this is the place to repair and sell you car. Highly RECOMMENDED!. read more

Hermosa Motors is the real deal and unlike any other dealership I've ever had dealt with before. They found me my 2012 BMW 650i supercar within a week and made sure it was thoroughly inspected and in tip top shape before I picked it up. They went above and beyond the call of duty to make sure I was satisfied. Zack and Brad are awesome. read more

Hermosa Motors - 2012 650i BMW M Class - Used Car Dealers Near Me - Hermosa Beach, California

Hermosa motors is an awesome company with excellent customer service! Purchased a vehicle, from Brad, last week and have been extremely happy with my decision. Hermosa Motors knows how to earn repeat business from clients with customer service that goes the extra mile. Definitely recommend giving them a visit! read more

I bought a Used Mini three years ago for my girlfriend and was a bit reluctant. Zack told me if I ever needed to sell it in the future he would help me out. Fast forward three years later- I had to sell it and Zack was a man of his word. He helped me recoup most of the value and was incredible to deal with. Honest, truth worthy, responsive. Highly recommend working with Hermosa Motors. read more

I spent a week trying to buy a car from these guys. After settling on a price and giving them all the information needed for the financing, I waited for a day and didn't hear back. Contacted them again to find out there was a typo in the loan application. Waited another day. Contacted them again. A lot of the communication was via text, yet they kept asking for the same info repeatedly. I finally had enough and secured a loan somewhere else. When I told them I was ready to come buy it, they told me it was sold. Absolute waste of time. read more

I called them to purchase a Bentley -- not a cheap car at all. As I was speaking to the person who answered the call, he cut me off a few times rudely giving comments. I gave him an offer of roughly ten percent off the asking price -- referring that other dealerships have listed car for cheaper. The car was listed $76,995, and my offer was at $68,000. Before I could even finish my speech, the guy laughed and hung up on me. Whenever, you call a dealership, you always deal a little. I would have paid a higher price had the guy not hung up on me. Extremely rude in dealing with the customer, I wouldn't recommend them to anyone looking to buy a car -- definitely not recommends to purchase an exotic or luxury. Their treatment of customer may speak of the quality of cars they might own! read more

Hermosa Motors - The listing of the Bentley for which I was inquiring. - Used Car Dealers Near Me - Hermosa Beach, California

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Zach specializes in customer service & automobiles period, no pressure sales, a great place to get a deal!

Review update: I have caught the manager, Zach, in a complete lie and scam. You can read my full review below but long story short, I found the buyer who bought the car out from under me and Zach orchestrated the whole thing and tried to lie to me about it. When I let Zach know I found out the truth, he didn't care that he lied and just pretty much said "oh well, there are other cars out there". I secured a car with Hermosa Motors, only to have the dealership sell the car out from under me. Buyer beware. I placed a deposit on a car at Hermosa Motors on 6/21/23 after confirming its availability with Zach, the general manager. He informed me the car would be ready to view on Friday, 6/23/23, at the earliest, and assured me that it wouldn't be sold to anyone else since I placed a deposit. Despite Zach being on vacation, he appeared eager to work on this deal, and said he would have his employees meet me on-site when the car was ready. I continually tried to reach someone via the dealership phone number, as I didn't want to have to keep calling Zach, but no one at the dealership ever answered or bothered to called me back. The dealership phone number has a voicemail message instructing callers to contact Zach directly, so that is what I did. After sending a $500 deposit to Zach's Venmo account as instructed, I made travel plans to see the car on 6/23/23. At the time I placed my deposit, I had Zach confirm the car was available, and I have the first right of refusal to buy it. After I booked an airline flight, my attempts to contact the dealership regarding my arrival time were unsuccessful. I texted Zach with my flight details, and his only response was to unexpectedly return my deposit via Venmo without any initial explanation. After I messaged him again, he informed me that someone else had bought the car after I put a deposit down on the car. I expressed my disappointment, emphasizing that the dealership handled the situation very poorly. I had high hopes for this car and followed the process outlined by the general manager, only to have the car sold to someone else. Despite Zach's apology, his response lacked accountability. His explanation for why this happened included "someone bought the car out from under us" and "sometimes these things happen". I informed him of my intention to share my experience with others, but he urged me not to harm the dealership's reputation. Reputations are earned, not given. I received confirmation from Zach stating the car was secured with my deposit and was being prepared. I feel let down, and it seems there was a significant miscommunication within the dealership. While I don't intend to harm others by sharing this review, I believe it's important to hold businesses accountable for their actions. This company is completely unethical and should be avoided at all costs. read more

Our experience was exceptional. It is obvious that Zach and Brad take pride in the quality of their vehicles and that they truly have your best interests in mind. Everything was prepared for us when we got there and the process went smoothly. The vehicle we purchased was a rare find so we honestly didn't have much choice but to take a chance with Hermosa Motors if we wanted this car. We are so glad we did because I couldn't have asked for a better experience. I highly recommend doing business here. read more

Hermosa Motors - Used Car Dealers Near Me - Hermosa Beach, California

Oh boy where do I even begin I purchased a vehicle from what was supposed to be an honest salesman. This gentleman sold me a used Dodge sedan and insisted on me getting the car insurance and made it seem like a great bargain. I made the mistake of listening to him and getting the car insurance which I regret because he seems to hide and avoid my calls whenever the car has issues and I want to use this so cal insurance that he kept insisting on me buying I feel scammed he is very unprofessional and unreliable. read more

I got a LEMON from this business -- simple as that. Unfortunately my warranty wasn't for a year or more and therefore didn't meet the criteria for being able to return the car, which is a 2012 Ford Edge SEL. The employees were pleasant and the mechanic, Dider, tried to be very accomodating. I bought the car on 08.04.21, so my possession of the car has not even been a year! March 28, 2022 I took it in to the dealer and they had to do a $773.09 repair -- needed to replace bad spark plugs, 3 ignition coils and intake plenum gasket and in the process found out my catalytic converter is working at 30%. Two months later, a window regulator goes out for one of the doors. In the process of waiting for parts my water pump goes out, which along with the timing chain and other stuff that needs to be replaced, my expense is another $3374.27! And I still need to replace the catalytic converter. My costs so far: $4147.36. This business has done nothing but take my money. I'm currently exploring what I can do to be compensated for my losses. I don't recommend you buy a car from them unless you get a one year or more mechanical warranty. They are not good at returning calls when messages are left. read more

We just purchased a vehicle through this company, we live in Las Vegas and when we mentioned a few of the things that were wrong with the vehicle prior to purchasing it they had mentioned to us that it would definitely get fixed, however unfortunately it did not get fixed. So they had lied to us and I don't appreciate that so be very very careful with this company!!! read more

First of all I want to mention that Zack was very patient, very detailed in answering all my questions, and disclosed all issues related to my car during my purchase. I felt very comfortable with the transaction, and he even let me put down a deposit and held the car for me for 2 days until I had all of the money available. I did purchase the contract cancellation option agreement because it's a good idea for a large purchase. That gave me the option to return the car within 3 days if I changed my mind. Unfortunately my skills with driving a manual transmission car had gotten a bit rustier than I had expected and I was feeling very nervous driving the car. What I considered fun 30 years ago was now scary to me. I had to return the vehicle even though I loved the way it looked and drove. I felt absolutely awful backing out on our deal and wasting so much of Zack's time. I was dreading having to go back with the car and asking for a refund. I was prepared for some difficulty with the return or at least some excuse as to why it wouldn't be possible. To my surprise Zach was so kind and pleasant with my explanation and went ahead agreeably with the transaction. He didn't try to talk me into keeping the car or try to sell me another vehicle. He wasn't pushy or argumentative. He completed the return so quickly and easily i couldn't believe it. I want to thank everyone and Hermosa Motors for​​​​​ making what could have been a nightmare experience a raher pleasant one. I will definitely turn to Zach for help in purchasing my next car as he offered to give me advice and offered to look out for a car that suits what I am looking for. I do recommend this friendly dealership when looking for your next used car. ...Oh and one final bonus, as promised, there are no hidden fees added to the purchase amount agreed upon. Nice! read more

I recently spoke with Zach about a vehicle that I wanted to purchase and, I must say that Zack was the most open and honest car dealer that I've ever spoken to. I told him my situation and he was very honest about them not being able to help me at this time. I appreciate Zach for being up front with me and telling me the truth, instead of trying to take advantage of me just to make a sale.. When my situation improves, I will definitely give Hermosa Motors my business!! read more

Hermosa Motors and Zach were awesome. I tried to sell my car privately but got very few hits. I took the car to another popular consignment business in Hermosa Beach and still nothing. I took the car to Zach at Hermosa Motors and he had it sold in less than a week. I got what I was asking for - transaction was easy! If you are consigning your car don't waste your time anywhere else - these guys are fair and they are on it! 5 stars! read more

Zack is the best. He goes beyond the call to make sure you are satisfied. He's the best at what he does. He really took care of me when I bought a Ford Explorer from him. Ask for Zack. read more

I saw the good reviews, chose to come here. I gave Zach the criteria I was looking for in a vehicle; good mpg and alot of cargo room (I have to travel far and wide moving exotic plants). He had a like-new white prius that fit the bill. I feel like I got a better price here I could have gotten anywhere. Add to that awesome detailing, a warranty, and genuine ease of financing. I was also able to trade in my car. They even helped me move the rack from my old car onto my new car. I'm stoked. I highly recommend this place. read more

There's nothing more anxiety inducing than trying to buy a car, let alone a used car, but Zach and Brad took that anxiety away immediately. They never patronize because you're not a piggy bank to them, and there's no trickery or lying. They tell you the truth, give you all the information you need, and really work with you to meet your needs. I've never had a faster and easier car buying experience! I really recommend giving Hermosa Motors your business. Zach worked with me to get the loan we needed and went above and beyond to make sure the paperwork was accurate and ready to go. Customer service at its best (and this is a car dealership)! read more

Zach! Thank you so much for your honesty & knowledge in all you do!. You & all your staff were amazing, you all made sure my husband & I drove off feeling confident in buying our Audi! Would definitely recommend your business! Thanks again :) Rosio & Victor read more

I can't praise the Team at Hermosa Motors enough. They have looked after my needs both before and after buying my car from them. I am from the UK and I wanted to buy a car from a local garage for the added security of having somebody close by I could trust to help. From test driving my car I felt reassured that these guys wanted to ensure I was safe in my car choice and after sales. We have two family cars one being brand new and from a main dealer. I can hands on heart say that the after care and service level of these guys is hands down ten times better. read more