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    Platinum Autohaus

    4.7 (240 reviews)
    Open 10:00 am - 6:00 pm

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    Had R.

    This is by far the most pleasurable car buying experience I've had. Platinum has the best, the biggest selection, decently priced used luxury cars along the CA coastlines; an easy drive from Burbank Airport or LAX. What makes the pleasurable experience is the team at Platinum were great, and they do work as a team. No comissiom based high pressure, easy going and Neil was an absolute patient, respectful and responsive sales guy. The whole experience was nothing you'd expect from car sales. But then the fleet at Platinum is far from usual. It is worth noting that I'm an out of state buyer and communicated with mostly Neil, but also Kevin & Pasha over the course of about 6 weeks. Including working with the team upon my visit for test drives. Neil answered a ton of questions I had about the car I was targeting, he was extremely helpful when it came to pull the plug and visit with a reservation agreement that was in the best intentions of both parties. Upon my visit, we found that the professionalism and care continued with the care of the cars, us and other customers while we were onsite. The car was barely used, 99% perfect but we found one cosmetic feature which didn't function, that eventually turned out to have been purposely disconnected by the previous owner, internally. So everything did appear to function on the surface but Platinum agreed to fix before completing the sale, very nervously (as I've never done this process before) I signed all the documents of sale and clung to the Dealer Promise paperwork. This feature issue was a tough one, and was unfortunately what took the time to close. However, Neil was very patient with us and honest, they're usual luxury mechanics had referred the car to the main dealer, which Platinum arranged and the majority of the time it took to repair was totally on an uncontrollable situation and the mistakes with the local main dealer. Platinum helped as much as they could during this waiting time and ultimately delivered a fantastic show car. I've read the comments here and heard Neil tell me that the worst thing that could happen was for something to go wrong as soon as I get the car, he promised to take care of the car and us and he delivered. When Neil says he cares, he cares. He even took care of our car during the bad coastal storms; making sure the car was kept safe. I had originally arranged a coworker to check out the work when it was fixed, but by the time the car was fixed. Neil and I had communicated so much through emails and on the phone, he proved his honesty to me and thoroughly sincere. Neil arranged transportation for us and beat any price we could find and definitely a happy customer and only hope we can afford to shop there again :)

    Mercedes AMG GTS
    Glenn S.

    Alex and his team were awesome to work with! I came in to check out a Lexus LC500, sat in it, and realized immediately it wasn't for me. I thanked them and was about to leave when the owner came out to thank me for coming and asked if he could help show me anything else. It just so happened that they had my dream car for sale for a great and affordable price! Most dealers require the salesperson to be in the car with you for a test drive, which sucks when you're looking at a two seater and your girlfriend is with you and can't come along for the ride. He just said, "take it for a spin, enjoy it, and take your time to get a good feel for it." Long story short, I ended up buying my dream car, a Mercedes AMG GTS, here. It was definitively a great experience and I will be buying my future exotic cars from Alex directly. We've all had those crap car buying experiences where the process is stressful, dishonest, and unnecessarily time consuming... these guys made it fun, relaxing, and enjoyable. I felt like $1,000,000 when I drove off the lot. Thanks Alex!

    Anna M.

    Well knowledgeable agents. We enjoyed easy and quick purchase of our 2019 Range Rover. Thanks to Neil all went super smooth. He was helpful in what ever we needed to be answered. Cars are kept super clean and maintained.

    New behind old Range Rover!
    Matthew K.

    The team at Platinum Autohaus is outstanding! I've been buying cars from Alex and his team for over 15 years. Unparalleled customer service before, during and after the sale. Always a pleasure and a great experience! I just traded up to a newer, full-size supercharged Range Rover. Neil (who is awesome) handled my deal from start to finish! Thank you so much for always exceeding my expectations!! Matt

    Thanks for helping me get into my dream car!
    Brian J.

    Great experience buying my dream BMW M2 at Platinum Autohaus! I was impressed with their inventory, every car was super clean and had been very well maintained. My salesman Neil and everyone else I encountered was very nice and polite, they made the process easy and stress free. Felt like I was buying from firends. I would definitely recommend them to anyone looking for a high end super clean car.

    Nick B.

    We stopped in unannounced to see a Tesla Model X they had and they helped us out right away. We always knew Platinum has higher quality pre-owned vehicles on their lot and today was no exception. The car was is great condition and the price was fair. The financing and paperwork process was the quickest and easiest I've ever experienced. Alex and his entire team are extremely friendly and knowledgeable. I can't recommend them enough. I'm sure we'll be back for our next purchase. Thanks Guys!!

    Hov s.

    I highly recommend this business and speak to "NEAL" very welcoming and professional. I am already in the market for a second car and I will wait until it is available at Platinum. As it was true of other clients, the entire process was pure joy for me. Congratulations to Neal and the rest of the guys at Platinum! Thank you for showing me and the used car sales businesses in Los Angeles what integrity, attention to detail and customer service should really look like! I will certainly be back! BTW I LOVE MY CAR

    Sean W.

    One of the most pleasant buying experiences ever PERIOD. Walked in to check out a Macan S and walked out with a Macan S, and traded in my RCF. The whole process was an hour and no pressure! The cars here speak for themselves ; detailed, clean history, and looks and drives amazing. I've purchased over 6 cars in the past three years and this was by far the best experience to date. This is how all car sales should be, straight to the point, no BS, no pressure, all pleasure! Thank you Alex for such an amazing experience I will definitely come back

    Car
    Michael S.

    Just bought a 2018 Range Rover from them on 10/16/21, the car is great, process was simple. I walked in, did the paperwork, and went home with the car. Couldn't ask for a better experience. Neil was great and so was the other gentleman.

    White on Black with a PROPER gearbox. #6SpeedFTW

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    Excellent service from start to finish. No high sales pressure tactics. Great selection of cars.

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    Page 1 of 6

    Ask the Community - Platinum Autohaus

    Review Highlights - Platinum Autohaus

    Alex, the owner, went above and beyond to help me find a vehicle that fit both my needs and my budget.

    Mentioned in 112 reviews

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    Manhattan Beach Toyota - 2025 Toyota 4Runner Trailhunter in Everest color

    Manhattan Beach Toyota

    (1.4k reviews)

    Buying a vehicle can be stressful, but Adrian Flores made the entire experience smooth from start…read moreto finish. From my very first internet inquiry, Adrian was responsive, professional, and never came across as the typical pushy salesperson. He took the time to answer all of my questions honestly and worked with me to negotiate a price on my new Grand Highlander Nightshade that I felt was fair and fit my budget. One thing that really stood out was Adrian's communication. He stayed in constant contact, always responded quickly, and kept me informed every step of the way. I live in San Diego and wasn't able to pick up the vehicle for two days because of work. Adrian worked with me to lock in the deal and made sure the dealership held the vehicle until Saturday so I wouldn't miss out. That level of customer service meant a lot. When I arrived to pick up my vehicle, Adrian happened to be off that day, but he had already arranged for Stefan to take care of me. Stefan was outstanding as well. He welcomed me, made the process easy, and immediately made me feel like I was in good hands. It was clear that Adrian had communicated everything to him, and the transition was seamless. I couldn't be happier with my experience or my new Grand Highlander Nightshade. Thank you, Adrian, for making this purchase possible and for providing such exceptional customer service. Thank you, Stefan, for taking over and ensuring everything went smoothly. If you're looking for a dealership that values honesty, communication, and customer service, I highly recommend working with Adrian Flores and Stefan. They truly made this one of the best car-buying experiences I've ever had.

    I recently bought a vehicle from Manhattan Beach Toyota and I am a happy customer…read more I wanted to take the time to give a shout out to Kenia. Thank you so much for being very responsive to my questions and transparent with pricing! I am very happy with the service you provided and I would be happy to recommend you to anyone I know who is looking to buy a car in the future. Kenia is one of the Internet Managers at the Manhattan Beach Toyota dealership and I was mainly communicating with her through text messages. I found her through an affiliate website. Right away she was very responsive in answering me. No BS, no games. She told me the car I wanted was out of stock but she would let me know when it was available. It took a few weeks but she helped me find the car that I was looking for instead of just trying to sell me one that was currently available on their lot. When I came in for a test drive she did not rush me. I felt no pressure at all as I was walking around the car. After all the paperwork was signed, instead of just giving me the keys to drive off, Kenia took the time to show me all the features of the car. For months I had reached out to many dealerships within a 100 mile radius asking for out the door pricing. Some dealerships wanted me to make a deposit upfront, others tried to push options I did not want and refused to remove them when i asked. Most dealerships would stop communication if they did not have what I was asking for. It was like pulling teeth trying to get transparent numbers with other dealers. Kenia really stood out because there was no hesitation with providing the final out the door pricing, and it still beat out most of the competition. Everything she presented was clearly laid out when I asked her to break it down. If you are buying a new car, make sure to do your research! Know what you want, get comparables from other dealerships, and do not rush. Be patient! If you do find the Toyota you are looking for at a different dealership, I would still recommend giving Manhattan Beach Toyota a call and give them a chance to earn your business. You might just be pleasantly surprised with the experience.

    South Bay BMW

    South Bay BMW

    (2.9k reviews)

    I was searching for a new vehicle that was practical enough for a new family but still met my…read moredesire for being performance-forward and visited several dealerships around Los Angeles including; BMW, Audi, Lexus, Nissan, CarMax, etc. as I was open to both CPO and New options. I've always driven German cars (Audi & Volkswagen in the past) but really liked the cars I was shown at South Bay BMW. I connected with Joseph Martinez and gave him a (long) list of what I was interested in, my budget, and a couple cars I had researched beforehand. he also shared his own car experiences, his personal experiences with BMWs in terms of safety and family, and showed me a CPO M340i they had on the lot that I immediately fell in love with (my fiancee, not so much). He was professional, helpful, and really genuine throughout our (multiple) interactions and worked tirelessly with me to see if we could make it work (unfortunately, we couldn't). However, we did eventually land on a car that fit my needs (and made my fiancee happy) and checked all of my desired boxes: a 2026 BMW 330i with all the upgrades and customizations I wanted. After owning it for a month, I absolutely love the car and will take any excuse to drive it (I only long for that B58 engine on the M340 on occasion now). I cannot recommend Joseph highly enough and will absolutely be returning when I'm in the market for another vehicle (perhaps an M3 CS next time)....

    I've purchased a couple of cars from this dealership, and I've utilized the service center on…read moreseveral occasions. Karim Boutine was a huge help when purchasing my last vehicle, super patient and personable and efficient. Eddie Calderon has always been pleasant on the service side of things. Helpful, accommodating. They are part of the Costco Auto Program, which comes in clutch. I love that they have such a great selection of cars. Some other dealerships have a small inventory of available vehicles, but I have consistently enjoyed the many options here. I appreciate that they have a Starbucks on site, with a nearby seating area where I can work for a few hours and keep my laptop/phones juiced up. This location is down the street from a bunch of eateries, shops and other areas to visit if you need to kill time.

    Subaru Pacific - September 15th Third Thursday Customer Appreciation Event!

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    (1.7k reviews)

    Amy was the absolute best!! No drama, no games, just simple and honest salesmanship. I got my car…read morestolen (2020 Kia Sportage *sigh*) a few weeks ago and came in here on a whim after not getting any luck with Honda or Hyundai (fine cars but kind of out of the price range and no color options) I 100% did not expect to walk out of here with a new car. The first one I saw was the maroon forester hybrid and LOVED IT. Amy was very knowledgeable and really let us know all the important facts about the car and Subaru. Everyone at the dealership was also quite kind and very friendly. I'm hoping I won't have to buy another car for a long, long, LONG time, but if I do, I'm going straight back here!!

    My husband and I just purchased a certified used Forester. The experience was great…read more I inquired online and Josh Caldwell contacted me immediately and provided details to my questions without pressure to come in. We scheduled a time to come in, looked at a few of the cars we discussed and test drove what later became our car. Josh was transparent and professional when it came down to discussing my concerns about "the numbers" . I met Nile the manager and let's say I can see why the team here are nice. Nile was equally professional and willing to work with my concerns. Wendy in finance was nice and informative. At first I didnt want to get the full warranty coverage but she explained the features of the car and how the coverage would help save us $ in the event it was needed. They were also able to match my rate that I came in with from a different financial institution. Majorie helped close us out (Josh stayed as long as he could but we kept him long enough lol). A true team player considering we didnt start off with her but she was happy to help her colleague in the last half hour or so with us. Thank you again to Josh! We are happy with our purchase. Shout out to Nile Villanueva the Sales Manager for having a great team.

    South Bay Toyota

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    (1.3k reviews)

    Harbor Gateway

    I'm a first time buyer and the whole experience was AWSOME! Genaro was great, friendly,…read moreprofessional, super understanding and he always tried to find a way to meet us halfway and get to an agreement!! The staff was great as well, I seriously recommend this dealership and if you go, ask for Genaro, I promise he will make the best job ever, along with everyone who works there. I'm happy and I will always recommend this dealership 100/10

    My fiancé and I had an amazing experience at South Bay Toyota! Brandon, Tim, and Marc went above…read moreand beyond to make the entire car-buying process smooth, stress-free, and enjoyable. Brandon's knowledge, professionalism, and patience were truly exceptional. He took the time to answer all of our questions, never made us feel rushed, and worked with us as we explored different options until we found the perfect vehicles for our needs. His expertise and genuine care made all the difference. Tim and Marc were also fantastic throughout the pricing and paperwork process. The entire team was friendly, transparent, and incredibly supportive, making us feel valued every step of the way. Thanks to their outstanding customer service, we drove away with not just one, but two brand-new Toyotas on the same day--a Camry and a Highlander! We couldn't be happier with our experience. If you're looking for a dealership that truly cares about its customers, we highly recommend South Bay Toyota. Be sure to ask for Brandon--you'll be in great hands! Thank you, gentlemen for making this such an exciting and memorable experience!

    South Bay Ford Sales

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    (904 reviews)

    Bought a Transit 150 Van from South Bay Ford today. We had some issues finding the one we wanted…read morebut Marvin Eleid went above and beyond, trading with another dealer and getting me a great price. Then Jose Sanchez in Finance worked with me to get an extended warranty and maintenance deal for our van. Thanks guys.

    I recently brought my vehicle into this dealership for a recall service and unfortunately had a…read morevery disappointing experience. When I dropped off my car, the paint on the hood was in good condition with no clear coat damage or chipping. After picking up my vehicle, I immediately noticed multiple areas of chipped paint -- some down to primer and even bare metal -- along with visible clear coat damage and stripped coating on the hood. I brought this to the attention of the service manager, but instead of properly addressing the concern, I was told the damage was caused by "rocks" and that the clear coat stripping was due to "water penetration." These explanations do not make sense given that the vehicle was in the dealership's possession during the service and did not have these issues beforehand. I The vehicle was also washed by the dealership during service. Given that the paint damage and stripped coating appeared immediately after pickup, it is reasonable to conclude the damage may have occurred during that process, especially considering the severity of the clear coat removal." This appears to be a clear case of lot damage that occurred while the vehicle was under the dealership's care. The lack of accountability and dismissal of the issue by management is extremely concerning. I am not questioning warranty coverage -- I am pointing out that my vehicle was returned to me in worse condition than when I left it, which should fall under dealership responsibility. Keep in mind this is a 2024 Mustang - damage to the paint at that severity and not taking accountability is not professional. I am hoping this can still be resolved properly, but based on my current experience, I would advise others to thoroughly inspect their vehicles before and after service.

    Platinum Autohaus - car_dealers - Updated September 2026

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