After vacationing only a few times in Florida, I wanted to rent a Toyota this time, rather than a…read moreflashy car that is really not mine. Keeps me safe on my trip and all. Jason hooked me up with a good car for my 4 day business trip in Florida. Car was smooth, and good on the fuel. It was also in mint condition. I was a happy man.

I was visiting from Toronto and rented a 4 runner for two weeks during March break. Customer…read moreService was exceptional, Valerie was very kind and helpful. My family and I look forward to seeing you on our next visit. Cheers!

I have attached the photos from Diana, which show very clearly the extent of the damage. The reader…read morecan look at the photos and then the list of damages that were itemized and tell me if they think it warrants changing the tire, car door, etc. up to more than $5200!!! How can anyone think this is reasonable and defend themselves with a straight face? I also showed these pictures to two separate body shops which told me it would cost tops $500. It's nice of them to claim that they did nothing wrong while trying to make me sound like I am being unreasonable. Out of their own negligence they have caused this situation -- the sheer defensiveness of this response is astounding. To make it clear, there is nothing wrong with paying for damages, in fact that is what I have been trying to do and make easy for them but it is simply fraud and blackmail to do this to your customers. You can't be charging everything else to me so that you can make your car like new and sell it at auction. To be fair to them, they are only writing this to save their image to the public but the following has been communicated in private: "As per our conversation, i already communicated Alternative Claims that it will be a revised estimate. I also spoke with the manager from the body shop and He will be working on it today or early tomorrow. I will let you know once he concludes with the revision. Have a great day!" If you make a mistake, you have to admit it not just in private but to everyone else. Lastly, here is the last message from Diana in private 8 days ago. I only wish that they can continue the process in good faith as I do not find the message that was written here in good faith. "the estimate was revised, corrected, and sent to Alternative Claims to continue with the process. Please contact them directly to get all the information you need for your insurance. If you received an email from them, please use that contact information because it should have the name of the person who is handling this claim. Have a great day!" The claims company have not contacted me regarding any updated list of damages. I am turning over all this to my insurance and let God deal with them. I do not wish to get into a protracted legal dispute and hope the matter will be resolved fairly and with justice. ORIGINAL REVIEW: Please see attached photos for itemized bill. These people are Frauds. They need to go to jail. Tried to bill me $5,293.75 for a small dent on the back of the car. I kid you not. For a small dent around the side of a human palm at the right back bumper of the car. Talked to an auto shop guy and he told me this job would have been $300 at most. I made a dent when I reversed (very slowly I need to add) into a barricade I couldn't see from the side mirror and rear camera at a gas station. The bill includes changing the tire, door repair, and so on, I kid you not. See the pics. Because Hector was so nice when I rented the car and I was in a rush to catch my flight I trusted these guys and didn't take a photo. I even chased after them via multiple emails and calls across the country to try to help them resolve this issue quickly. To my shock, I landed a bill for $5000?! It's a total joke and travesty. All communication is now being made public and submitted to the relevant parties. The manager Diana does not pick up the phone, does not return calls. Luis (not Jose) the other staff member is similarly irresponsible and does not call customers when he promises to. These people do not reply emails, do not read their emails. They want your money, that's it. Hector is nice but when I told him about this, told me "Insurance is paying" FRAUDS! then stopped responding to my messages and said "Diana is the manager". Keeps asking for nice reviews on Yelp.... All the good reviews come from this sleazy asking for reviews without actually being good at what they do. See attached pics for evidence on the fraudulent bill and other relevant docs. These people need to go to jail. I should have stuck with a large and reputable company. Fortunately I have all the receipts so your bad deeds and schemes to cheat honest people and insurance companies are coming to light. TO the manager and owners: you will get what you deserve. In Jesus name.

Car was great. Still pending deposit back. Car wasn't super clean. Plus there was a roach…read more Staff was friendly at time of pick up. Pending resolution.

Complete scam. A $64.50 quoted rental ended up being about $225. I had to prove my insurance, which…read moremakes sense, bur they only gave me a partial waiver and I still had to pay $80 for some sort of insurance even though I didn't need it. Don't use them!​

Quick and easy car rental with affordable rates for new cars. Very clean and the staff is very…read morefriendly and informative.

Phenomenal service! Excellent cars! Company manager made the entire experience from start to finish…read morea pleasure. Customers are treated with the utmost respect. Top notch! Will highly recommend to our future family, friends and clients. Excellent communication, detailed care and always available to assist. Will definitely be doing business again.

Great shop, they take care of you for fair prices. Would recommend. Service is great and they do…read moregood work. I went to get my rear bumper cut and they did an amazing job. 10/10

A couple of weeks ago I was involved in a traffic accident, after searching and reading reviews of…read moremany body shops in the area, fortunately I decided on Magic Touch Miami, it was a success, since I arrived Reef Bally welcomed me with courtesy and kindness. . . And the work they did on my car was excellent and in record time. I highly recommend the work that the guys at Magic Touch do, especially Manny, a master at what he does. I leave you before and after photos, the work done on my car speaks for itself.

The best I have ever dealt with. Luis is attentive to my travel schedule and never disappointsread more

So far really excellent, we got picked up at the airport by A. Car Rental and everything was really…read morequick and simple with a great price, highly recommend!

Man only were these guys a pleasure to work with but they were accommodating and have a selection…read moreof beautiful cars in great shape amazing vehicles great service and I would definitely use them again and recommend to all my friends done a great job with their business and I would recommend anyone to rent from them I will definitely be back soon on my next trip.

Cars are so sick. Clean, brand new, and loved the experience. THE BEST customer service and…read morecustomer care. Listened to all of our needs and went above and beyond as we were coming in from out of town. HIGHLY RECOMMEND.

Punctuality, perfect service Amazing vehicles, best value by far in Aventura Fl area (33180 )…read morehighly recommend

This rent a car is excellent! We have rented twice and we…read moreare very impressed with the excellent customer service, price and quality of the cars. We have dealt with Domingo (the owner) who is very attentive, straight forward and very helpful. We love the fact that you deal with the owner vs. a call center. It is a more personalized type of service. Highly recommend this rent a car on your next visit to south Florida.