To me it's crazy to think of a car rental location as being good enough for a five star rating but…read moredamn if this Alamo location hasn't time and time again proven to be top notch in every way. Rate: Usually not the cheapest at the airport but by no means is it the most expensive either. You can try to save a few bucks by going with someone like Thrifty or Enterprise but then as the saying goes with you get what you pay for either in terms of car selection/quality/being asked fifty questions as to why you won't accept every add on they ask you about. Car: They initially gave me a Ford Fusion that looked alright but the trunk was very small due to it's odd design and when I got inside it looked like Cookie Monster rented the car before me as there were crumbs all over the front two seats and in the center console. A quick trip back to the counter led to a free upgrade to an almost new 2017 Chevy Impala LTZ which was a really sweet ride in every way. Service: As I mentioned prior, I felt the need to go back to the counter versus sitting in dirt/filth/crumbs and the person I dealt with had no problem giving me keys to whatever as she was mortified about the condition of the first car. It would be nice if they would have someone out in the temporary rental lot to do returns like other companies have but that's not a big deal as the walk to the terminal is very short. Overall it was another good experience with Alamo. They get the fifth star from me simply because over the years they've proven time and time again that at least in this area they have the best mix of service + car selection + price. Even with the small hiccup on the first car I have no problem recommending them to anyone.

Garbage customer service. Was told someone would be at the desk by customer service around 4 pm…read moreuntil 1 or 2 am, walked up around 1130pm and the lights were off and whomever was supposed to be there had locked up and left. Customer service unable to contact anyone local, so no help was coming. Was told to return tomorrow for car. Was just left stranded at the airport by this company. I hope the clown who left before the shift ended losses the job.

I had the most heartening experience at this agency yesterday…read more I was looking for an address nearby to pick up my grandson at his school bus. My gps was not showing a map in the cloudy, rainy weather and I could only remember some landmarks during my arrival by taxi the previous night. Also, I couldn't find the high beam on the rental car. Initially, I went to the gas station on the corner. They're supposed to help travellers in distress, right? They heard my problems and sent me across the street because "there was a car rental agency there which could help me" ( not mine as it happened this time). So I walked in for help at Hertz. Trevor at the front desk, greeted me pleasantly and asked how he could help. He recognized the street name I wanted; pulled out his cell phone to confirm directions ( 2 minutes from there if you knew the way). Then he put on his cap and walked over in the rain with me to my car, parked literally by the front door of the gas station, and showed me where to turn on the car lights. Before he left me he reviewed my route and reminded me that we had just over-ridden the automatic lights. I would have to switch back when I arrived. It was a perfectly competent, helpful and generous effort. This Hertz agency defines a good neighbor. I am happy for the people who live here. I got to my grandson's bus on time.

Autorent saved our vacation. We had a fall trip to South Carolina planned, rental reserved with the…read morecompany down the road back in April. Apparently a reservation wasn't good enough for them to hold the vehicle I needed. I called Autorent in a panic last minute for a vehicle that would seat 6 and have room for our luggage for two weeks. We were looking for an SUV when Rebecka at Autorent suggested a mini van as they are often overlooked. I guess you dont get style points in a mini van but at that point I didn't care. They had a Chrysler van with way more room than I was expecting and the price was way cheaper than what I was going to pay at the other rental place. The entire staff was very helpful when we arrived, the process took a total of 10 minutes and we were on the road. So glad we discovered Autorent and will be using them exclusively in the future.

I had a reservation at another rental agency but when I showed up they didn't have my car even…read morethought I reserved it over a month ago. So I tried Autorent. They were able to find me a rental which meet our needs. Everyone was very nice. Transaction was easy. Autorent you have gained a new customer.

After smashing up my car on a guardrail, I needed a vehicle for a couple weeks, and the team at…read moreEnterprise on Stefko Blvd set me up with a new Kia. The car itself was great, and I can't say enough good things about Enterprise. I'm hoping not to visit this exact scenario again any time soon, but if I am in need of a rental car in the future, Enterprise will be my go-to. Their location was very busy when I picked up the car and dropped it off, but both times there were a lot of staff available and I didn't wait long without someone checking on me, making sure I was being taken care of. Alejandro in particular was a great help. He and Enterprise worked directly with my insurance company and the process was extremely easy. He gave me the details on the car, my responsibilities, extended coverage and gas options, everything you'd need to know, but still got me out of there and on my way pretty quickly. And I had the same easy experience when I returned the Kia two weeks later. I don't hesitate to recommend this Enterprise location, if you need a rental car. Also, Alejandro advised that they sell cars too, something I was previously unaware of. So, something to keep in mind. Thank you, Enterprise!

From the owner: Need a rental car in Bethlehem, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in…read morethe shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Bethlehem location today.

I commute 80 miles to work (from Easton) and when my car started making a loud noise on the way…read morehome, I was afraid to get on 78. Mease Motors (found on Yelp) got me in even though it was the end of the day and fixed my suspension issue so I could get home safely. I really appreciate them getting me in and their friendliness while we waited. Top notch. Highly recommend.

So having your car break down is never convenient. It is even more inconvenient when you are 9+…read morehours from home. Thank goodness for AAA! While it took a bit, the driver was very nice, their truck was extremely clean and they brought us to a AAA mechanic. Not knowing anything about where we were or any mechanic around, we were brought to Mease Motors. They were amazing. There is nothing else that could be said that conveys how amazing the people there were. Got there at 9am and on the road again by 12. While yes it was inconvenient, and stressful, they were kind and understanding. They were honest and straight about what was wrong and what we needed to do now to get home. A huge thank you!

I'm so happy to have this rental car location nearby. My wife was without a car for two weeks so…read morewe ended up renting cars during weekdays so she could drive to work. This location was so convenient and easy to work with, we had positive experiences.

I just picked up my rental and I will have it for the next 4 days. Avis was a few bucks a day less…read morethen its competitors so I decided to try them . I have been using enterprise for the last few times a rental has been necessary lately. I was pleasantly surprised when I was upgraded from my economy to a ford SUV. I was impressed how clean the interior was , cleanest rental I have ever had. The check in was quick and efficient and they even offered SiriusXM radio which I didn't need but would be great for a long trip. I am not sure if they offer to pick you up but I didn't need this service today. Definitely a great place to rent a car in Lansdale.

This is the second time I get a car from Gogel this year. I…read morerented this car at my Dealership because I needed my car repaired. First time I got a car it was filthy. This second time it was not as bad, but still not clean. A couple days later got a low tire pressure and ran out of fluids in the car. Since I work 3 miles from where they are located, I called them figuring that since they serviced cars they might be willing to put the put the fluids in and put the air back in the tires. Instead of providing any customer service for their product, they recommend I either go to a gas station or drive back to the dealership approximately 45 miles away to get this issue resolved. I will not be renting from this company again.

Priced out a couple of places to rent a cargo van and ended up selecting Gogel located on Rt. 10 in…read moreWhippany. I was able to make the reservation just a day in advance, the paperwork was quick and smooth and lady at the front desk was really sweet. The van itself was virtually brand new and everything operated 100%. Considering the price and distance allotted I think Gogel is hard to beat.

Hello! I recently…read morehad an accident with my 2012 Toyota Sienna minivan, which my car insurance company covered, and the repairs were done at Gerber Collision in Fogelsville PA.. When I contacted Gerber to schedule my appointment, I told them that I would need a rental car for two, and probably 3 days. Gerber does not have rentals or loaner cars, but I was told that Enterprise Car Rental on Hamilton Boulevard in Allentown was the service they used, and that I could schedule to have a rental vehicle dropped off as early as 8am when Gerber opened, and that 'drop off' of the rental would be as easy to schedule.. Please note- My car insurance does NOT cover rental reimbursement, so when I contacted Enterprise, I did tell the rep on the phone that.. I would be paying 'full price', 'out of pocket' - no discount like State Farm gets when they arrange the rental.. And I was ready to book the rental, with credit card in hand.. While I was 'on hold' with Enterprise, about 20 minutes, I listened to many of the 'ads' that stated 'Enterprise knows that life never stops moving, and we are there to help you keep moving' and so on.. But here is where it gets sad - ** When I finally got through to an agent, I was told the following - ** No discount on the rental, even though I was paying in full because State Farm did not 'initiate' the 'courtesy call'.. ** No drop off of the rental at Gerber Collision at 8am on Monday.. The soonest I could get the rental on Monday was 930AM, an hour and a half AFTER my minivan was scheduled to be dropped off and taken in for service.. The distance between Gerber and Enterprise is several miles, so I think is a very fair question to ask - As a car rental company, with a customer paying full price per day, why should that customer have to walk several miles from the collision repair garage to the rental car establishment? ** The 'drop off' instructions were just as sad - Instead of picking up the rental car 2 or 3 days later at Gerber collision, I would be required to return the rental car to the Enterprise location on Hamilton Boulevard in Allentown.. ** Also, the P/U times and drop off times - since I work nights and sleep during the day - would end up me having to rent a car for 4 days - Sun-Mon-Tues-Wed.. The mid size sedans offered were about 75+, and with other fees, it came out to almost $400 for the rental car.. And I would have to find my own way to pick up the car at Hamilton Blvd.. after 930am (when I am usually sleeping) and have to return the rental to Hamilton Blvd. by the time Enterprise closed or be charged for an additional day... Honestly, I found this entire situation to be ridiculous.. Renting a car should be easy and convenient. And I am sure it is at the local airport! LOL.. But I tried to give Enterprise my business - from the recommendation I got from Gerber Collision in Fogelsville PA.. And I found Enterprise to be neither convenient or easy.. At the end of the day, I did NOT book a car rental from Enterprise.. My family and I just got by with one vehicle for 4 days even though we all work different schedules.. And I ended up saving almost $400, even though I was willing to spend it for the sake of convenience... Folks, I am absolutely NOT the kind of person who complains to McDonalds because 'their coffee is too hot'... In fact, I LOVE posting 5 star reviews wherever I can to show appreciation for the excellent service that so many folks deliver in their daily lives.. But I was really thrown off by my contacts with Enterprise.. I'm not telling Enterprise how to run their business.. But I gotta tell you - Telling a guy who wants to rent a car for 3 or 4 days - who is paying full price - that I also have to walk a few miles to get my rental? When insurance claimants can have the car delivered to them? And then dropped off at convenience? Even though Enterprise is giving a discount for insurance claims over a 'nobody' who is paying full price??? Folks, sorry to say - I feel that is a really bad business model Enterprise has got going there.. One would think that they - since their business is renting vehicles - would want to service any possible customer in any way to make the sale.. Imagine ordering a Whopper at Burger King and being told that 'If you want that on a bun, you gotta stop on the way home to pick up hamburger buns'... I got through my minivan's repairs this week.My family got by on one car.. And I am sorry to have not given Enterprise my business. But fact is - I'm not paying a car rental company almost $400 and then having to call an Uber to go pick up the rental car! LOL.. Final note - Please do not blame anyone at the Hamilton Boulevard location of Enterprise.. Every person I spoke with was polite and professional!! But they had no way to work around the questions I had about the times and the booking.. But it seems to me that Enterprise - as a company - does not give a crap about folks who work 'off shifts'.. ONE STAR!

This employee here seems detached and treated me coldly. Like I am a bother instead of a respected…read moreclient. I called in and reserved a car and the guy noted I have rented here twice before with no problems.