Avoid this branch at all costs! Booked for a 10am pickup and at 2pm the car was not ready. The…read moreemployees at the branch will not follow up with you and provide updates on when your car will be ready. Poorly run operation with no cars or customer service.

Is give zero stars if I could. Used to rent from this place for business and they never have the…read morecar you reserve. It's always the same answer....we only have a mini van available. So I quit using them for several years. Recently used them for a one off rental because they are close to the hose and guess what happened...yep rented an SUV and they caked me 30 min before pick up and the only have minivans! Save yourself the headache and just don't use this place!

Dreaded selling my SUV. Went online to get Kelly Blue Book value and was immediately inundated with…read morenine different companies soliciting my sale. Jenny from Top Dollar Car was the only one that called and left a very professional and thoughtful voicemail. Kayla came out the next day to give me a fair estimate for my SUV. Everyone I worked with at Top Dollar was very professional and followed through with exactly what they said they were going to do. If you want to sell your vehicle at a realistic price and not have any headaches through the process, your only choice in N. Florida is Top Dollar. - John

I purchase a Hyundai Santa Fe 2017 four months ago burning oil every 500 miles the salesman had to…read morehave known about the problem so I am stuck with this problem. And lied to me saying the vehicle had an oil change.

First time customer and last time. I went online for four tires and set up install appointment…read more Online prices neglected to state any promotional pricing applied and additional undisclosed fees. As stated by Austin (claimed to be the manager). I arrived for my appointment and was informed that the online prices were promotional pricing, therefore, no additional military discount may be applied. Understandable, however, I asked Austin to show me where that promotional offer was stated in writing. Austin stated it's not written anywhere in order to verify, and that's how online pricing is. In addition, he disclosed "shop fees" that were neglected to be disclose online quote "out the door price" As I tried to state my point, Austin began to behave in a passive aggressive manner at which he deferred to not only cutting me of at every sentence but also speaking to me in a demeaning manner stating "that's the way online prices are big guy", and "I'll make sure to add your complaint to the long list of complaints". He appeared to have taken the matter personal from my observation. I stated there was no need to be referring to calling me "big guy" even after he knew my name. Ultimately, Austin's behavior was not necessary, yet it seems he may be experiencing frustrations from dealing with this online pricing issue. He eluded that this online pricing matter was a bigger headache than I understood e.g. "shop fees". If online pricing is a bigger issue, then at best the company should consider looking into properly disclosing all fees and charges, to include all promotional offers e.g. discounted prices on tires. This may alleviate continuous points of contention with pricing as Austin eluded to. Or at least consider restructuring the front staff as to ensure staff aren't being burnt out. Sadly, as a one time customer this was a disappointing business transaction and would not be returning back and will not be recommending Apex tire & auto to friends and family. Respectfully, Michael.

I have used Famous a few times and like their professionalism and speed. Another aspect that sets…read morethem apart is the ability to source your own parts. Many other surrounding mechanics will not allow that; they mark up the parts. I've saved quite a bit sourcing my own bits. Most recently had some spacers put on and they didn't even charge me...a testament to the relationships you can build with a local business. Thanks Sam!!!!

When they first opened this location was great. Everything worked as expected…read more I have the top wash plan that includes ceramic. On every trip through the tunnel the amount of ceramic is never 100% across my vehicle. Always missing large areas. I mention it to the people working there, but they are clueless.

Horrible wash! Besides removing the layer of yellow pollen off, doesn't even look like it was…read morewashed. My car is covered in water spots. Also, had a very rude employee aggressively demand that I put the interior cleaning spray in the correct spot when I unintentionally put it in the glass cleaner spot. Would've understood if he did look at me like I was crazy and be so dramatic about it. Cancelled my membership!

I was here years ago when things got bad and a lot of customers left because of upselling…read moreunnecessary repairs and owner. I've been in twice for minor tire repair and with new ownership things look much better. I am due for some new tires at the end of 2017 and will see how competitive they are and quality of work performed. More to come.....

I took my '07 Tahoe to Julington Creek Goodyear to troubleshoot a few problems, including my…read moreelectrical system, which is never an easy fault to trace. Lee took the problem under his wing and really made an effort to make sure I left the shop without a problem. It was there a little longer than I expected, but better that than return the car because of a rush job. He diagnosed an issue with my TPMS and my locking door fault. His price was fair for both parts and labor. Typically, a shop is happy to see a problem car leave the service bay so they can move and make more money on the next one, but Lee cared, made sure he kept in touch, and I will be bringing back my wife's car for service as well. Thank you!

We rented a van from Carls for our yearly girls trip at the beach. We picked up the van at the…read moreJacksonville airport as all the girls began arriving, with no troubles at all. It made our weekend so easy to have one vehicle for all of us. We were pleased with their employee who set up our rental info, very friendly! And the van was very clean, compared to other rental companies. We will definitely be using Carl's again this year!

terrible customer service they will charge you for days you didnt use their stuff. they are thieves…read moreand the manager doesn't care about customer service, avoid at all costs unless you want to find hidden fees taken out from security deposits manager refused to see pictures i took to show i returned my van in time he took his employees word for it and then lied to me and told me he was there when i was when they were closed. no one was there! i have pictures to prove and will never use them again. i should have known my first time into the facility that they were a joke when he jumped down another customers throats and talked to them like they were a child in front of other customers.

Today I was assisted by Armando and his team and with out a doubt, they delivered! I had to drive…read moreto Palm Coast to repair my stranded Suburban, I they got me the right parts and i was able to make it back home safely. I sometimes shop this location but will be a loyal customer from now on. Oreilly's - Armando know their stuff

Matt was so easy going on the phone when I called over to see if they had a few things I needed &…read morecar checked.Chris was very helpful checked out my car to let me know everything was good. Also Battery check! Great staff lots of product