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    Hertz Rent A Car

    1.6 (7 reviews)
    Open 7:30 am - 6:00 pm

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    Avis - A lot of people waiting for rental cars

    Avis

    1.6(64 reviews)
    3.4 mi

    Not the best car rental experience. Reserved in advance under one name and it was such a hassle to…read morechange the name. Finally finished checking in and the garage pickup was a disorganized mess, too. A younger employee brought the car around for us and pulled it all the way into a dead end lane, which was tricky to get out of in a new car that was completely unfamiliar to us. It's also a little suspicious that the cars get picked up in a poorly lit garage, where it's harder to assess damage before you leave and can be liable for missed dents, etc. later. In any case, we were finally on our way. On our fourth day of a five day reservation, we got a flat. My husband was able to change to the spare but when calling the Avis hotline for info, they were next to useless at what should be a fairly routine situation to resolve. We got passed around to like five different people and had to start all the way over with our contact info and explanation each time, only to eventually be told to drive an hour back to the shop to switch out for a new vehicle. Not sure if options were limited because this happened on a Sunday or what but two hours later, our day was back on track. The second vehicle smelled like weed and there wasn't really a way to document that so we'll just have to see if anything happens with that.

    A terrible place to rent a car, so never again for me. I rented a Prius at a very good price,…read morearound $550, and I returned the car in the same condition with perhaps a little dust and dirt (it rained the entire 8-day period I had the car). A week after I returned it, they sent me a $450 bill for a "cleaning fee" and then another bill for $119 dent damage, which I never saw (and I checked before returning it.). The bill for the dent came with a link to see the photos, but the link is dead, a 404 Error message, so I can't even see that. All-in-all, it cost me over $1100 for the rental. I've never rented from Avis before and I will never rent from them again. Avoid them, completely!! I'm going back to Hertz.

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    Avis - Long lines due to absent and slow service

    Long lines due to absent and slow service

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    Hertz Rent A Car - carrental - Updated July 2026

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