Damien to transport my mother over 150 miles way from Danville. He was helpful, friendly,…read morecompassionate, and a great driver. I would highly recommend Grace Life transport to anybody in a wheelchair or that just needs assistance. Was affordable, a great value. I service request a van with wheelchair capabilities and was very satisfied.

Good stay: everything clean, nothing broken, no drama, nothing loud or shady going on. Hotel with…read morean elevator and luggage carts, not a motel. Full hot breakfast (sausage, egg, biscuit, gravy, mini waffles). Bathroom didn't have a fan, but it wasn't a big deal. Shower was hot, strong. Guest business center and gym were small. Decent indoor pool (a little cloudy so did not try). Better priced than other similar hotels. Hot breakfast was good enough, saved us time and a little money.

This is one of the best places we've ever stayed, and we make it a point to stay here every time we…read moretravel through this area. Everything is perfect in the rooms and with the facilities. The staff are extraordinarily helpful and friendly, particularly the employees at breakfast (there have been several). Breakfast options (from December 2020): * Hard boiled eggs * Biscuits and sausage gravy * Waffles * Oatmeal, instant (regular and apple cinnamon) * Grits, instant * Apples * Oranges * Bananas * Frosted Flakes * Raisin Bran * Packaged pastries * Yogurt, light (various flavors) * Apple juice * Orange juice * Coffee The pool is the best part. It is always heated to perfection. The hot tub is also nice. Me, my wife, and our four children always have a great time here.

My husband and I have stayed here for five nights, which is more than enough time to formulate a…read moresolid review. I graduated with my BA from Tech in 2012 and my MA in 2014, and with this being my first visit to Ruston since then, we booked this hotel for our anniversary trip (was supposed to be in Boston, but Covid happened). This hotel wasn't here back in the day, and it is really a beautiful place to stay. The staff is friendly, and the housekeepers are extremely cordial and will do everything to make your stay the best possible. That said, we booked our stay as titanium members and hoped to get an upgraded room since that's what the status entails. Instead, we were placed in a small room with a tiny closet and two drawers to store clothes for six days. To say we were disappointed is an understatement. Lots of additional storage opportunities could have happened - especially under the bathroom sink, a larger chest of drawers, and under the bed. It appears the designers missed the mark there. We were also told housekeeping would come by every third day. It didn't happen. We had to ask housekeeping to come by on our fourth day to freshen the room. The gym has a lot of towels, so my husband would grab towels there and bring them to our room. The front desk staff was also mediocre. They were friendly here and there but mostly seemed uninterested. I stayed at the Hampton with my parents when they visited me while I was at Tech, and that hotel offers larger rooms and better storage if staying for several days. Part of me wishes we had stayed there for the sake of ample storage. If you're staying a night or two, the room is just right. The other thing we didn't care for was the mattress. My husband and I like our beds FIRM, and this one was way too soft. The on-site laundry room has two washers and two dryers, and it was pretty hectic trying to do laundry when others were using the machine as well. All of that said, I would stay here again but not for a long length of time (unless I paid for a larger room). We noted it was our anniversary, and nothing was said upon checkin - and we weren't given a larger room, even though we had a high status as Marriott members. Those factors, plus the lack of storage, are why I didn't give a full five stars. I do hope this hotel does well since the only other good one in town is the Hampton. The location of this Courtyard is prime, and you're within five minutes of downtown, Tech, and restaurants.

My check in started by getting the wrong room when I used my points. I had a service dog and was…read moretreated terrible. At the bar my account was charged for drinks I did not have. When I checked out I was charged a pet cleaning fee for my service dog which was not supposed to be charged. When I saw it on my receipt I was told it was a charge that would fall off well it never did. I also was charged for drinks to my room which I was told they would credit back and they re charged me. I have been calling for 4 days trying to talk to Jessica the manager and no call back.

We stayed there on 01Dec 24 on our way back from Texas Nice place plenty of parking around the…read morebuilding. Nursing home across the street, also on a dead end road so you could park your trailer there if necessary. It is located on the frontage road. Stacey checked us in and was highly professional, greeted me as a member. Also had some suggestions about restaurants in case we needed some. Room was extremely nice and comfortable, love the setup with the closet desk ensemble, sorry I did not get a picture. Breakfast was great all you would expect at a HIE good standards. Decaf coffee is available in the morning. They do accept pets, charge is $50.00 only stayed one night so not sure if it maxes out after so many days. Wish the rate was on the web site. Overall a good stay and would stay here again.

Very dirty. Rooms smell musty and are humid. Sink was stopped up. We checked out early.read more

All amenities are available. The layout and cleanliness of the rooms are much appreciated. We…read moremake it a point to find the Home2Suites by Hilton across the country when we travel. It feels like a vacation when you can travel in comfort and the rooms have a layout unique to Home2Suites! Swanky!

I was told and i confirmed 2x's we could get an early check in, 12pm. We arrived, told room would…read morenot be ready till 3. The last conf. call was the day before arrival. We had 40 min. for 2 adults and 7 year old to shower and get ready for a formal wedding. Despite all efforts, we were late by 15 min w/o hair or makeup fully done. Both lights by bed did not work. It is good access to I-20, clean, good beds, the indoor pool is great. But nothing makes up for poor planning and that was NOT on my part. I do not have pictures, no time for that. Lastly, we left the room with all trash gathered in their bags, towels in neat pile on bathroom floor, not a piece of trash anywhere and yet they charged me my 50.00 deposit that was suppose to be refunded. I paid 178.15 for 1 night. I held up my agreement, they did not.

Due to Ashley B. and Hailey W. I will stay here each time I visit the area. Both ladies went above…read moreand beyond and superceded my expectations as staff. Both Ashley and Hailey went out of their way to make the Hampton Inn - Ruston, La. feel like a home away from home. I hope this is seen by a supervisor and a financial bonus is provided to both ladies.

Booked four nights. Big Mistake. Night 1 had to change…read morerooms twice due to ac problems. Night 2 moved to another room as the ac from night 1 had saturated the floor with water plus my clothes bag. Day 4 after dismal breakfast from first three days, got worse, they had half of their breakfast missing(waiting for the delivery truck was what I was told) Mgt was aware of the issues from my stay and never talked to me about any compensation.