100% recommend!!! Taylor and the team at Herzog were absolutely fantastic in helping me develop a perfect engagement ring. I was able to lay out my ideas with a fall theme, an orange primary stone, and my budget. Taylor was able to text me different concepts and was mindful of my timeline because I wanted to propose in a special small gathering within a few weeks. In the end we had a beautiful ring that I knew the woman I was going to propose to would love. By the way I'm engaged, she said yes. I'm grateful for the team at Herzog and will certainly be back for wedding bands. Side note my now fiancée had her nails done and they matched her ring the day I proposed. She had. No idea! read more

Herzog Jewelers - Jewelry Near Me - Fort Mitchell, Kentucky

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What can a girl say bad about a store full of shinty things? Lol a lot! The selection has a wow factor and surprisingly the prices are right where they should be. Friendly staff that isn't pushy. Love my new earrings! read more

Herzog Jewelers - Jewelry Near Me - Fort Mitchell, Kentucky

First time to Herzog. I read good reviews and needed two rings resized. The service and quality of the work was impeccable. Very friendly people. I love doing business with local family businesses. And, of course I browsed! The product is beautiful. I will be back with my Husband:) read more

Makenzie was incredible! Nothing but amazing things to say. She was incredibly helpful in guiding us through creating the perfect engagement ring. Makenzie has earned Herzog our business for life. Engagement rings, wedding bands, and anniversary gifts for years to come. See you next time! read more

Herzog has repeatedly went above my expectations. First experience was designing my wifes engagement ring in 2015. Ted sat with me and we went through and took the time to make it perfect. We have been there numerous times from ring resizing, buying earrings or some costume jewelry for my daughters. Each time the service has been exceptional! read more

Got my necklace back today that I had dropped off before Christmas to be repaired. I guess I should be glad the finally texted. I thought it was gone. Let's hope I don't need it repaired ever again. I was told that they called in January. I guess their policy is to reach out every quarter until they get a response. read more

This is unequivocally the best jewelry store. I have shopped here for years. The owners and staff are knowledgeable, accommodating and kind. They actually care about their customers. I love supporting a family owned business too! If you're looking for beautiful jewelry and excellent service, this is the place! read more

Herzog is a local jewelry store that I pass by almost every single day, so it was an obvious choice when I began my search for the perfect engagement ring. I had originally planned to visit many jewelry stores in one day and make the purchase. Herzog was the first store I went to since it was close to home and convenient. Upon arriving, I was greeted by Tara Michelle. I was accompanied by my mother and with this being the largest and most important purchase I had made thus far in my life, Tara was exceptional at making us feel comfortable, relaxed and confident throughout the entire process. I showed her a few pictures of other rings I had gathered as examples and within seconds she handed me the most perfect ring I could have imagined purchasing. She was tremendous in educating me on the grading of diamonds and after I told her my budget she was able to pair the ring I wanted with the perfect diamond and I instantly new I had found the ring. I mentioned I wouldn't be doing my due diligence if I didn't check out a couple other places to make myself feel confident in my purchase. She held the diamond for me while I went to a couple other places (another small jeweler and a large national jeweler). Neither place could offer anything close to the quality, esthetic, and experience that Herzog and Tara provided me. I couldn't be happier with my decision and my purchase, especially with how substantial it was. Even more importantly, my now fiancé is absolutely in love with her new ring! I highly recommend Herzog to everyone who is looking for quality jewelry and a family oriented atmosphere. It is safe to say I have found my jeweler for life. Thank you Herzog Jewelers and thank you Tara Michelle! read more

My review is a little late. My experience with Herzog Jewelers was during March/April 2017 and I had the pleasure to deal with Ted Koester. I live in California and was searching for the perfect wedding ring. After visiting many local jewelry stores locally and not finding the perfect ring, I started the endless online search. I looked at 100's of pictures and contacted many out of my area jewelers but none seemed like it was going to be the right fit (no pun intended!) until I received a reply email from Ted. Ted worked with me to find the perfect ring for my husband. I sent him pics of what I wanted (from online searching) and he was able to order the ring, take my payment over the phone, and ship me the ring within a few days of him receiving the ring after it was ordered. It was a pleasant experience from beginning to end. I would recommend Ted and Herzog Jewelers to anyone looking for fine jewelery. read more

If you are looking for any for a specific piece of jewelry or possibly would like to customize a piece to your liking. Stop your search immediately!!! Ted Koester is the man you need to be speaking to in the Cincinnati/Northern Kentucky area. I have been dealing with Ted for close to 10 years and he has never let me down. I foolishly thought I could seek out better quality and craftmanship only to be led back to Ted and Herzog for all of my jewelry needs. Competitive pricing and unmatched quality hands down. Stop clicking links and link up with Herzog. read more

With the proliferation of internet, everything has come online and the usual reservations to Buy Jewellery Online are withering even in traditional families of a country like India. But they are still wary of this thing and look for uncompromising trust on the part of the seller to risk this. However, the various discounts, deals and offers from the trustworthy online jewellery stores have helped to soften people towards them. Moreover, there is one online jewellery store in particular which has shown exemplary success in the past few years. However, you need to consider a few things before you spend on any type of jewellery available online. For more info visit: http://www.iskiuski.com/ read more

I am so glad I found Herzog Jewelers when looking for my fiancé's engagement ring! From the moment I walked in I was treated with the most friendly, professional, outstanding service I have ever experienced in the jewelry industry. Ted, Susan, and the rest of the fantastic staff are wonderful to work with; they take the time to ask the right questions and understand what you want, explain their process, satisfy any questions or concerns you may have, and work tirelessly to make sure you walk away with a final product that is better than you could have imagined. This family-owned store, 3 generations old, is a much needed breath of fresh air in an otherwise crowded, high pressured jewelry sales industry. They really break the mold in every way and make the jewelry buying experience actually enjoyable. They truly listened to what we wanted, discussed practically and transparently how to make it work, and best of all, worked within our budget to give us a phenomenal deal on an engagement ring! They created for us a custom-made, oval-shaped, double halo, 14K white gold engagement ring, then let me hand pick a center stone that was .20 ct. larger than what other stores were offering (and STILL within budget), AND shipped it tonight me within 10 days so that I could surprise my fiancé during a trip to Nashville. They are the best in the business; exceptionally knowledgeable and dedicated to giving full attention to each unique situation. I guarantee you will not find a better jewelry store, run by such quality people, anywhere else the Northern Kentucky / Cincinnati / Tri-State area. read more

I met Ted from Herzog Jewlers at the Wendy's Bridal Show. This connection was one of a few that made the event a true 'win' for me. I have a family heirloom engagement ring; it belonged to my great-grandmother and is about 85 years old. While the vintage style of the ring is coming back into vogue, the rounded edges and filigree detail appears to be hard to match with a wedding band. I wouldn't really mind not having a wedding band at all (who needs tradition), but as evolution (er...diet and lifestyle) go, this ring had to be resized to fit me. Accordingly, the back is thin and would ultimately benefit from soldering with a more substantial band. So...I am in the search for a band. Yeah, tradition! The person who I originally consulted about a close (-r, -ish) fitting band dismissed my request for a custom wax and pour as "too expensive and not really possible". He tried to sell me a band that was made custom for another setting, but despite his claim that it would "look right once resized" I knew this was not likely and there would always be a gap. Other solutions were creative, but also a bit unconvincing in the outcome (put two bands on either side and 'create' an intentional gap, embrace the disconnect, get a wide band and have it fall under, etc). I was a little bit defeated (and in denial that I'd eventually have to deal with this detail) by the time I arrived at Herzog's booth at the bridal show. At this point I figured I could a. have a short internal sulk about my 'dilemma' or b. I could ask this nice looking man what he thought might work. Immediately Ted complimented the ring and thought it would be manageable, possible, and economical to go the custom route. Well played and my spirits lifted. I had previously been quoted upwards of $1200, at a minimum, for a solid band to fit (those pesky metal prices), but Ted offered an educated guesstimate under this mark by a decent amount, with customization and detail I had hoped for. He also said stones would be a distraction. This man was speaking my language (and didn't appear to be upselling at every encounter...something I much appreciate in the jewelry business). I was excited, I have to admit. After our initial meeting, our email communication about this process have been expedient and pleasant. Yesterday we went in to meet with him, get some picture of the ring, and he will soon have the artist/jeweler send me a drawing and then a picture of the mold to comment on and approve. Throughout the process he has offered his preferences and experience, but always said we could explore other options if that wasn't what I was hoping for. I can't wait to take a peak at this drawing and to have a band that compliments and fits my ring. I don't mean for my review to be heavy on only one person and ignore the business as a whole, but as one person does reflect the ethos and experience of the business, I think this is acceptable. It's also all I have to offer at this point, though I hope to learn more about the rest of the crew there as I look forward to doing more business with Herzog. To round this out and get to the core of what the experience might be like for others, I'm going to quote their website, "Since 1922, Herzog Jewelers has provided customers with unmatched jewelry selection and exceptional value. As a family-owned business with three generations of jewelry experience, we pride ourselves in building close, lasting relationships with our clients. As a Registered Jeweler with the American Gem Society (AGS), Herzog Jewelers represents a standard of excellence unparalleled in the Greater Cincinnati area. Stop in our store and experience for yourself what it means to be a Herzog customer." I think this is accurate and if you have jewelry needs, you should really check this wonderful shop out. I'd say ask for Ted, but I bet you'd be happy no matter who was helping you. The store has a comfortable, friendly vibe, and beautiful jewelery without uppity, pretentious flair. Win! read more

I recently bought some items for my wife at Herzog Jewelers. I had a great experience with Susan and Ted. The entire staff is extremely friendly. They had a great selection in store, but as I spoke to Susan about what I was looking for she offered to get some other things sent to the store. To my surprise they were in the next day and she showed me several new options that were exactly what I was looking for. I was most impressed by the honesty in both Susan and Ted. While they gave me several options, they didn't try to upsell me past what I was looking for. First class business with staff that works hard to get the customer the right selection and interested in making a positive experience even after the sale. read more

Herzog jewelers easily exceeded any expectations I could have had for a jewelry store when my fiancee and I set out to find a ring. We entered the store thinking that we were very much at the exploratory stage of the ring-buying process. My fiancee had a good idea of what she wanted, and while her idea was not especially complicated, it involved some unusual features. Our goal was just to see how different styles looked on my fiancee's hand and to find out whether her vision was feasible. So shortly after we walked in, we met Susan. I can't say enough about how comfortable Susan made us feel during that first interaction. She got that we were just looking to try rings on and talk through some ideas. She answered all our questions cheerfully and without applying any pressure. In fact, Susan was so easy to talk to, that we quickly found ourselves describing to her the ring of my fiancee's dreams. Susan was a patient and enthusiastic listener, taking careful notes and quickly grasping what my fiancee was envisioning. Susan explained how the jeweler Herzog works with -- a guy in NYC who used to work for Cartier --could create the ring we wanted and assured us that the ring would be not only feasible but beautiful. Susan's understanding of what we wanted was so thorough and so obviously sincere, that we knew she meant it. We decided that very day to move forward with Herzog. When we returned, we brought pictures of rings we liked to help illustrate my fiancee's idea. Again, Susan took copious notes on what we liked about the pictures. She then somehow communicated exactly what we wanted to the jeweler, who produced an amazingly life-like computer graphic showing exactly the ring we'd imagined. In the meantime, Susan had ordered several loose diamonds in the unusual shape my fiancee preferred (oval); there were several good options, and one absolutely stunning diamond, which we bought for an entirely fair price. (Note: Susan also explained that every diamond Herzog sells is subject to the Kimberley Process, which is supposed to ensure that the diamonds are conflict-free.) Once we had selected the diamond and approved the design, the ring arrived in less than a week. At that point, Susan and Ted did some fancy footwork to get me the ring ASAP so that I could carry out a spontaneous surprise proposal before my fiancee even realized the ring was complete. It was touching to see how excited they were to help me pull off the proposal. The ring was made exactly to our specifications, and my fiancee loved it (and said yes!). After having it on for a couple weeks, she did go back to ask Susan if they could make the tiniest tweak to the setting; Herzog did the tweak overnight and at no charge. We couldn't be happier with the final product! We also regularly receive compliments on the ring that go well beyond the obligatory. Several people have asked me where I got it. We've been back to Herzog a couple times since the proposal to discuss wedding bands. Each visit has been a pleasure. Susan and Ted are so welcoming, so generous with their time, so fun to talk to, and so obviously expert in their craft. We think we've found a jeweler for life. read more

I know people reading reviews like a lot of detail but I will spare you the novel that is our experience with Herzog's and give you the short story version. We brought them a ring to repair. There was an issue with the repair that, while not their fault, they took full responsibility for including replacing a fairly pricy stone. Eventually we ended up "starting over", having them custom design a whole new ring. The process was simple and the resulting piece is gorgeous. We had a small problem with the new ring the day after we got it and Ted drove to our house to pick it up and repair it for us the same day. You're not going to get that kind of service at the mall! We won't buy fine jewelry anywhere else ever again. Diamonds, stones and precious metals are rated so, in a way, all things are equal. It's really about the service and the quality of the craftsmanship. Herzog's is, hands down, one of the best. read more

Marcia W. They offered a great looking Valentines Infinity necklace on the internet and the price was perfect. Living in California, I purchased it a week in advance and to play it safe, I paid extra for 1-3 day shipping. A day later when I attempted to track the item, it did not show as being shipped. I contacted the store via email and a day later received a reply form Ted. He informed me that that particular necklace was out of stock and he could send me pictures of alternative items that would fit my needs. Or he could put it on back order or merely instate a refund. Now it was 4 days left until Valentines day and I had to make a decision. Ted emailed me with a 4th possibility. He had located an earring that he could fashion into the same necklace in the add. I encouraged him to proceed and was glad that I did. He hand delivered the overnight package to UPS and it arrived with two days to spare. It was nothing less than amazing to open the package and discover the care that had been taken. Extra padding, a larger box to keep the smaller box safe. The necklace itself was even better than the actual add picture. I treasure it now because of the history behind it and knowing that it is a one of a kind possession. He even offered to pay for return shipping if I was not delighted. But I informed him that I hoped that he kissed it goodbye before he sent it, as it will never leave our home now. Ted went beyond his call of duty by devoting extra personalized time and effort to make sure that I was a 100% satisfied customer. From what I recall, there were no fewer than 6 emails back and forth during this process. He is a kind honest man. And I must add, he did this without any threats or yelling form California. I am very delighted to recommend his Establishment to others. read more

My son just got engaged. I found that Herzog had many more styles of engagement rings than the chain stores, so I recommended that we go there. After looking at a dozen jeweler he purchased one of three outstanding rings. Herzog understood his needs and bent over backwards to get a ring custom made for his girlfriend. I would highly recommend this jeweler a for selection and service. read more