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    Hess Mechanical

    5.0 (2 reviews)
    Open 8:00 am - 4:00 pm

    Services - Hess Mechanical

    Plumbing inspection

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    4 years ago

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    4 years ago

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    Stoudt Plumbing Heating & Air Conditioning - Our specialty is converting existing oil burners to much more efficient natural gas boilers for thousands in savings.

    Stoudt Plumbing Heating & Air Conditioning

    (6 reviews)

    I had our AC repaired finally…read more Chose Stoudt plumbing and HVAC The first time they came out and said it was low on refrigerant and that a hose was installed wrong. This was the first problem in the 2 years I've had it. They filled it, I paid them and they left. A few days later it stopped cooling again. Again they came out but finally found a leak. Said the part was covered by warranty and they would order it. I didn't hear at all from them for about 4 days. Finally, I called and Jeff said the part would be here on Friday. Friday came and went. Monday came and went. No call. Again, I call Jeff and am told the part was shipped to the wrong location and it will take until Friday to get it from Mechanicsburg to the office here. It was 3 days from then. Again, Friday came and went. No communication and no answer to two calls. Set up appointments to have it repaired and no show each time. Finally answered my calls and told me his grandson was born and he was busy. 5 days he could have at least called or texted. I would have been happy to wait had I been told. Finally came out today. Late and no call. I called and was told they were on the way and they had to wait until the rain stopped. No problem. Call me and tell me. I understand there are things that are out of his control. Today they got it fixed. Replaced the coil which was covered under warranty. $610. $585 was the labor charge for two hours. Even if the last visit was included it would be a total of 3 hours or so. I cannot recommend and actually discourage people from using Stoudts plumbing.

    Called this place to come take a look at my drainage system - our basement bathroom flooded from…read morewater coming back up though the shower drain. The first time they came out they augered the pipes and called it a day. Fine - no more clog and everything seemed OK. I had to call them out a second time because the same thing happened. They stayed a little longer, said they cleared the line, charged me and left. I had to call them a THIRD time. Told them how they had already been out here a few times already and to see if they could investigate further to find the cause of the problem. I expected them to run a camera and stay until they found a problem. They were at my house for an hour or so and said they were done. I asked pointedly if they had found the problem - they said they saw nothing, charged me, and left. I called them to complain that days after they were out there was still a clog and they gave me a excuse saying they'd have to charge me again to have someone come out and complete the job they should have the first time Two days later and I have another plumber out here with a camera and a jet clearing my main sewer line of a rock and a clog that was farther down the main line. Theyve run a camera down the pipe and have had me look at what they are seeing. They've been here almost 5 hours and have been extremely polite and informative. I will NEVER call Stoudt's ever again and will tell anyone I can about their terrible service and lack of integrity. I waste over 600 dollars with this criminal company.

    1776 Plumbing & Drains

    1776 Plumbing & Drains

    (20 reviews)

    Replaced a $6,000 dollar grinder pump at my facility and it worked for a week. when we contacted…read morethem, they stated they do not warranty any of the work. I could contact the manufacturer. I reminded them that I am the customer and they installed it. They offered to pick it up but didn't know or care to know the process for warranty on the part. Worst customer service. Now my business is out 6K and I need to have the work redone.

    they came to our house to help us with our sewer line in the basement that came apart and flooded…read morethe basement. we have a pressurized gravity fed system. They diagnosed a clog without even turning our system on or checking it. We spent $1200 they camera and jetted the line but found no clog. but did discover we were on a party line with the neighbor. So, then the neighbor paid $1200 to have his line jetted and camera again no clog. They wanted to dig up his driveway to be able to run the camera farther to find the clog. Quoted is $5000. We had another company come out to inform us because it's a pressurized system the likely hood of a clog was slim. Tested our system and it was a bad flow check valve. $2400 for a wrong diagnosis from 1776 plumbing, a wrong diagnosis because they didn't even check our system. I emailed twice to follow up with them to try to meet in the middle and rectify it before I had to leave a review but they ignored me both times. They are not up front and honest.

    Hess Mechanical - plumbing - Updated May 2026

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