After test driving various SUVs , including GLC and X3. We felt Tiguan sel r line turbo is the best…read morein terms of ride quality, features ,premium interior and best value for money. We got the avocado green , this SUV is beautiful. Jay Wilson helped us out in the process. He is amazing , very friendly and patient. He understood what Our needs and showed us the perfect model and color combo. Over all our experience with the purchase was very pleasant.we are very to have choosed this SUV and especially Hewlett Volkswagen

Haven't bought a new car since 2019, and loved my current car. But it was time, big ups to VWs…read moremarketing during December, as their ads got me thinking about getting a new car. I'm a SUV guy, I like the look of the Tiguan and it was by far the best deal out there for a new car. After deciding that's what I wanted, I did my online search for the right dealership, and Hewlett blew their competition away imo - review wise, and inventory wise. Made the trip to Georgetown and was instantly greeted by Mark Bruce. I've done years of sales and customer service, so I know what to look for and what I want from a sales person. Mark was exactly it, not robotic, listening to my needs, not being salesy or reading a script. He showed me the cars that fit all my needs and I was in and out of there in 2.5 hours tops, with the perfect car for me. No games played, got me at the price point I wanted. Highly recommend this dealership, and working with Mark. Bonus - he threw in some free trunk accessories, and they tinted my windows a couple of weeks later as a service that's covered in the very affordable warranty. Thanks Mark!!!

Dealers are renowned for sleaziness, but my experience selling my old car to them was exceptional…read more I sought bids online to save the hassle of going to lots of different dealerships, providing lots of pics and a full disclosure of all problems. Most dealers wouldn't bid sight unseen, they insisted on seeing it. About 4 dealers were willing to give me a price. Subaru of Georgetown's was the best (and slightly above Edmunds FMV). When I took my car in, the salesperson (Darren) took less than 20 minutes to check it out to make sure it matched the pics and description, and then paid the agreed-upon price, without trying to offer less. He also paid for an Uber to take me back home. If there's a way this could have gone better, I can't think of it.

Your facts are not correct. 1 I was never told the kick sensor had to be removed. In fact, the…read moresalesman himself never knew a part would be taken out. 2. Although you stated you would put a bumper back on, I would be out over $ 800.00 in labor. Plus the labor to put new bumper on and reinstall the sensors. 3. I reached out several times to get this issued handled and you ignored all attempts. You just hoped that I would quietly go away, that won't happen.

Not only was Johnathan an amazing sales manager, he was super helpful in solving a major problem…read more Cai was the man who got it all done. Working with him was a breeze. Hewlett Volkswagen went out of their way to make me happy, so happy we got two new cars!!

Terrible customer service and long waits for oil change. Spent 4 hours waiting when I was told…read moreno more than 1-2 hours. My service advisor was Cedric who is awesome. But Don Hewlett dealership has failed in regards to their service dept. Do better yall

We purchased two cars here within 4 days. The trade in offers were fair, the car pricing was…read moreexcellent and they don't play the add on games. The sales team was professional, courteous, and up front. Shamir , our salesperson, was knowledgeable and helpful. Reagan in finance was very professional and took the time to explain all the different warranties with a great attitude. The one sales manager we met with was a stern but amiable man. He was honest and fair. We did meet the GM who we enjoyed speaking with. The only snag we had was a few minor issues with one of our cars but Shamir had everything corrected within a few days. I'd definitely buy here again. We traveled from San Antonio. Please give these guys a chance to sell you a car. The dealership in San Antonio is just as if you were at a low budget used car lot.

Has anyone ever asked why the "complimentary" two years of electric charging is hyped as such a…read morestrong selling point for the EQS SUV? Nearly every time I attempt to charge, the stations are either down or unreliable. Now, two years into my lease, I'm suddenly met with a list of 45 features and services expiring--without warning. It's a lease. Shouldn't these items be included, or at the very least disclosed up front? My salesperson never mentioned any of this, and I didn't see a single disclaimer. I was coached into this lease, which is now clearly less favorable than the options currently available. And the rattling? I actually can't live with it. For a vehicle in this price point, it's unacceptable. Combine that with the discontinuation of services mid-lease, and it's far from the seamless luxury experience Mercedes promises. I've voiced my concerns three times and have been ignored. Buyer beware!

What an amazing dealership. No games no high pressure sales. Just old fashioned good ol' customer…read moreservice. I wanted to wait to do my review until I had my first oil change and that service was also flawless. I love my F-150.

no one helped me I've been standing around for a hour. you have to go in with a suit on to get any…read morehelp from these people.

Everyone was great to work with. I picked out my new truck online,and they had it ready when I…read morearrived. I was in and out quickly.

Go to Levi! He Won't let you down. No pressure, extremely attentive, ZERO issues. Didn't feel…read morelike I was working with a regular car salesman looking to screw someone over. Felt like I was working with a consultant. This guy should probably get paid more...

It was time for me to get a more reliable vehicle. I prayed about it and decided to go see what…read moreRound Rock Toyota had to offer. I had an appointment with Nicole but ended up being helped by Cedaivian. He was patient and understanding with my situation. Even though it took longer than I wanted, I was able to walk out with a new car.

****BUYER BEWARE!! TERRIBLE SERVICE AND ETHICS**** Round Rock Toyota & specifically their finance…read moreteam are a bunch of dishonest scammers!! Once they get the sale on you, that's a done deal and they don't care about you at all after that. Very frustrating experience with Round Rock Toyota after purchase. We canceled a maintenance package on our 2026 Tundra and were told the refund would be processed to our lender within 60 days. That deadline has passed with no refund and no update. We have reached out multiple times to Ashton in finance, Elmer in sales, and even Mark the general manager--none have responded. Our lender confirmed they have received nothing from the dealership. Yet, the general manager, Mark seems to have plenty of a time replying to reviews here on Google if he thinks they can get the dealership a sale. At this point, it appears the issue is being ignored rather than resolved. We are now escalating through formal channels. Buyers should be cautious do not sign any of their contracts unless additional packages have been removed accordingly. ***AVOID ROUND ROCK TOYOTA***