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    Subaru Of Georgetown

    3.5 (316 reviews)
    Closed 8:30 am - 7:00 pm

    Services - Subaru Of Georgetown

    Auto brake repair

    Auto engine repair

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    Coupon cutout from mail flyer.
    Claire L.

    Firstly, I would like to shoutout Lindsay (not sure about spelling) from the parts and services area. She was extremely empathetic, kind and friendly to me during this experience. I have rarely had less than satisfactory experiences with Subaru. I get all my work done with them on my 2018 Crosstrek. Today, I went in for an oil change and annual inspection, and I was so excited because I had received a $69.95 oil change coupon in the mail from Subaru of Georgetown a couple months prior and stashed it away knowing I needed an oil change at the start of October! Well, upon showing the coupon to my advisor guy (Conor Logan), I was told the coupon wasn't valid because "they've never sent out a coupon that good" and "the best we can do is maybe $10 off". And then asked if it was a coupon from a different location... no, I've owned a Subaru all my life and am aware they only take coupons from the exact location. So, I was like, whatever I need an oil change regardless. Well, I went over to the parts/services area and was talking to Lindsay about it and she was very involved in trying to get this solved and was asking when I received the coupon in the mail. Upon informing her, she told me that ownership changed suddenly right after that, and they didn't keep records of any coupons sent out prior. She kindly offered to go talk to the manager/advisor about it and was gone for 5-10 minutes before telling me they refused to budge and wouldn't acknowledge coupons prior to the ownership change, despite the coupon being valid until December. She got the coupon back for me, as I informed her I would be contacting Subaru, and was also frustrated on my behalf, as she has worked there since before the ownership change and also didn't understand why they wouldn't honor the coupon. She also asked if I happened to have the full mail flyer stating that it was from Georgetown Subaru, but unfortunately I don't because (1) I've never had issues with Subaru questioning coupons THEY send out, and (2) I moved within the last 2 months and didn't want to carry the full sized mail flyer with multiple other coupons on it when I only needed the oil change one and could easily put it in my wallet where it wouldn't be lost during the move. Anyways, all this to say... I still love Subaru and Lindsay is awesome, but: Conor needs to work on his customer service and the manager should probably honor coupons that are still valid ‍ Fair warning to anyone else that received these coupons. I believe the other one attached was 10% off services. So, expect the manager not to honor either of those.

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    1 year ago

    [[HIGHLIGHT]]Make sure you get Jeff to give you an orientation on your new car! He's the bomb![[ENDHIGHLIGHT]] Thank you Subaru!

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    Page 1 of 8

    Ask the Community - Subaru Of Georgetown

    Review Highlights - Subaru Of Georgetown

    Even though I live three minutes from Austin Subaru, I will give Subaru of Georgetown my money every time.

    Mentioned in 45 reviews

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    Mobile Auto Clinic

    Mobile Auto Clinic

    4.2
    (122 reviews)

    They've worked on my custom build lifted ram 2500 that needed expert care to maintain. Thomas, and…read morethe other mechanics and crew are the real deal. HONEST HONEST HONEST. They walk you through everything you need, give you options, and are exceedingly pleasant to work with (even when the news is bad news). I can't imagine them having an equal in Austin. I live 25 miles from them but will go all the way to north Austin just to work with the Mobile Auto Clinic mechanics and staff because of their amazing service and professionalism, workmanship, and just the overall the care and helpfulness give to you as a customer. I mean going the extra mile for you would be an understatement!! They are very well organized but do yourself a favor and book yourself an appointment. (Their schedule can fill up fast and I can see why) Five stars is the least that I could get this business !

    Beware of Mobile Auto Clinic. They will drop you like a lead balloon…read more In March 2025, my check engine light came on. I searched and searched for a mobile mechanic, read through tons of reviews. Mobile Auto Clinic was highly reviewed, so I reached out to them for service. I was really excited when they could show up the day that I got ahold of them. GGreat service! Looking at the check engine code, they determined that it was something wrong with my evap system. They replaced a part in my evap system, I am not mechanic, so can't remember what part that was on their first visit, but the cost was around $140. They assured me that the problem was fixed. Well, it wasn't fixed. My check engine light came back on. I got a hold of them and they decided to replace Fuel Evaporative Canister for $488.21. They told me that all should be good to go. We'll, it wasn't. My check engine light came back on. There were a few other visits trying to determine what was going on. In those visits, one of there mechanics told me to put Vaseline on my gas cap- said that maybe it was a seal issue with my gas tank. Tried that, check engine light came back on. There were a couple of other visit fees, I even drove from SW Austin to their shop to have my truck smoked, they said that they could only do it at the shop. They didn't find any issues in the smoke test, but I do have another invoice for 555.77 for ​Replace Canister Purge Valve and Fuel Tank Pressure Sensor. Again they said that problem should be fixed. Again, check engine light came back on. Next thing they did was Replace Purge Line Going to Evap Solenoid for $499.35. Again, problem fixed. Nope check engine light came back on. They came back out a couple more times- replaced some seals or something. Totally fixed this time. Nope, nope, nope. Check engine light came back on. I texted the mechanic, Ben Barchuh, to let him know that light was back on. He said that he talked to some gmc mechanics or something, and that they said that we should just replace the rest of the evap system. I told Ben that I was nervous about that cost because I am really financially strapped right now. I asked for a quote for the rest of the system before we did the work. He said that he would get it over to me, but, in the meantime, I could just clear the check engine light myself. I have no idea how to do that! We'll, it has been weeks without hearing back from Ben even though I have sent him multiple texts. I contacted the shop to let them know that Ben hadn't gotten back with me. They said that they would have him touch base with me. Still nothing weeks later. I have now been trying to get ahold of the shop, and they have stopped responding to me. Not good business. It is now the end of May 2026 and my check engine light is still on. More than a year working with them and still not fixed. I have been patient, nice, easy to work with, understanding. I've tipped the mechanics a few times on top of labor and parts costs. I'm not sure what I did to them to have them completely ghost me. Apparently, when they can't fix something and you tell them that you are broke, you are a worthless customer to them. Really makes me feel like garbage. So it seems I'm not a good enough customer for them. I really was trusting them to fix the issue- I thought that they were experts. I guess not. When they can't fix something, they completely disappear. It's unfortunate because I really liked everyone that I worked with there. I had no problem giving them the chance to fix my vehicle because they seemed so honest and kind. Stupid me. Like I said at the beginning of this review, I chose Mobile Auto Clinic because they had great reviews. It seems like many have had great experiences with them. I thought that I was having a great experience with them until they ghosted me. Very disappointing. I know that I am just one person, but maybe folks will read this to help them decide whether or not to do business with Mobile Auto Clinic. At the end, it's your decision, but this has been my experience with them. I was hoping to be a long-term customer with them, but that has been blown up. If anyone wants to talk more about my experience, feel free to reach out via email at brucemnelson1@gmail.com Bruce Nelson​​

    Christian Brothers Automotive Leander

    Christian Brothers Automotive Leander

    4.5
    (85 reviews)

    My 2012 Toyota Tundra (AKA "The Beast), needed some service done. Now I normally take care of all…read moremy maintenance such as brakes, tune up's etc. I have a trust issues with other mechanics and dealerships. But this was fluid service, (the nasty stuff) trans fluid flush and fill, brake fluid flush, rear differential drain and fill, + my AC wasn't cooling as well. I did my homework and gathered about 5 estimates for this service from local shops and Toyota dealerships. Prices were coming in anywhere from $1000 - $1500. I stopped in at Christian Brothers in Leander on Sonny Drive and spoke to Brandon. He text me a written quote, which came out about half of what the other shops were asking. They also give a "Veterans/First responders" discount. Their work was professional, and they communicated with me all the time. They sent a video of a free service inspection of my truck, pointing out any areas of concern. I think I've found my back up mechanic for anything I can't do or just don't want to. Thanks Brandon and the team at Christian Brothers in Leander. My truck drives straight and the AC works like new. Michael C. - Georgetown, Tx.

    UPDATE to owners response (Check Photos):…read more I strongly dispute the claim that my vehicle had "years of neglect." I have documentation showing I received consistent oil changes and maintained the vehicle. If Christian Brothers is going to make that public statement, I am requesting that you provide the specific records, dates, inspection findings, and supporting documentation you are relying on to claim neglect. My concern remains the same: I paid for major repairs, the vehicle failed shortly after, and my concerns were not meaningfully investigated. I am not asking for assumptions -- I am asking for documentation, accountability, and a fair resolution. The central issue is the timing. I drove my vehicle without engine failure for months before bringing it to your shop. After relying on your diagnostics and authorizing nearly $4,000 in repairs, I picked the vehicle up and the engine failed within a day. Given that timeline, attributing the failure to "years of neglect" without supporting documentation is an overreaching conclusion that appears designed to shift blame rather than address my concerns. I repeatedly informed the shop that I was preparing for a long trip and wanted everything thoroughly checked before approving repairs. I was told further diagnosis could not be completed until the turbo work was done. After the repairs, I was told the vehicle was good to go, which led me to believe all necessary inspections had been completed. The engine failed within a day of pickup, which is why I continue to question whether everything was properly diagnosed before the vehicle was returned to me. _____________________ My experience with Christian Brothers Automotive Leander has been extremely frustrating. I brought my Hyundai Tucson in for major repairs totaling nearly $4,000. Before authorizing the work, I specifically asked that the vehicle be thoroughly diagnosed and that any known issues or potential issues be identified so I could make informed decisions. Shortly after the repairs were completed, the vehicle developed severe engine knocking and became inoperable. The timing alone was alarming. I expected the shop to take my concerns seriously and work collaboratively toward answers. Instead, I was largely left to manage the situation myself while dealing with towing expenses, rental costs, missed work concerns, and the stress of being stranded with my child. The biggest issue for me has been customer service after the failure occurred. Communication became difficult, and I felt that my concerns were dismissed rather than investigated

    Mechanic Near Me

    Mechanic Near Me

    4.6
    (10 reviews)

    I've been coming here now for a bit now and this place by far the most honest mechanics I've…read moreencountered. They are very honest about what is or is not needed (spoiler: something your other mechanic told you might not be necessary yet or needed at all). Example: my other place told me that I needed to get rotors replaced (over $1000). This place told me that (1) I could wait until my next oil change in 6000 miles, (2) that they have a machine to resurface rotors instead of replacing them entirely, (3) that it would only cost me about one-third what the other place quoted. They are highly knowledgeable and they are also really good at finding deals. I referred a friend here who needed a part replacing and they called up different car yards to find the part to save her money (of course you can always get the more expensive versions of things too if you want). My friend just really appreciated that they were trying to help her save money. So yeah five out of five. I drive an hour out of my way just to come to these guys here.

    Can't say enough kind things about Tony and Mauricio at Mechanics Near Me. Helpful, professional…read moreand above all, honest. I had a Mazda CX5 that wouldn't start in the morning. Once jumped, it was good for the rest of the day. I would have thought bad battery but the battery was six month's old and had been working perfectly until a week prior. So, I get it started and go see the nice guys at my neighborhood AutoZone (University, in RR). They kindly ran their diagnostic module on my car and it pronounced the battery good and that my charging current failed. They pronounced it 'bad alternator' and I accepted their diagnosis and began looking for a mobile mechanic to replace the alternator. Anyway, after numerous nebulous texts to a litany of mobile mechanics and unable to nail one down on either time/price or both, I contacted Tony at MnM. I dropped the car off and within an hour he called me and said my alternator's fine but your battery's cracked. So, picked up the battery and swapped it out at Costco and took the new one back to MnM and shortly they had me up and running. Paid them a pittance for the diagnostic and battery R&R and went on my way. The headline here is; Honest Mechanic found in Georgetown!. They're my guys now.

    Jerry's Garage

    Jerry's Garage

    4.9
    (86 reviews)

    Jerry's is the best! I know this from decades of experience going there following decades of…read moregetting headaches and ripped off working with other shops. Crappy shops are a thing of the past for me, but I still hear the horror stories from those whom I've not yet rescued by pointing them to Jerry's. QUALITY. I've never had to return a car to Jerry's because they got it wrong. They understand the problem and work through the options with you before they start the repair; then the result comes out perfect every time! This is what you would expect from any shop that wants your business, but that is definitely not the case. Many other mechanics hide how confounded they are with your car's issue, or they perform a repair that fails or has to be redone soon after. I've never had that hassle with Jerry's. Never. PRICE. Jerry's prices do not raise your suspicions. And, they will help you with 'get by' repairs if that is all you need at the time. HUMANITARIANS. More than a great price for a repair you can trust, the folks at Jerry's care about you. Todd and Charlie (maybe others in the staff) are veterans with good educations and superb mechanic skills who are running a family-owned shop that intends to keep customers coming back for generations.

    I've been dealing with Charlie at Jerry's for over 20 years. The work is always quality, always on…read moretime, and always fairly priced. I know I won't get any BS charges or run around. It's no fun to have your car in the shop, but it happens. And when it does it's a relief to have a shop you can trust.

    Frank's Complete Mobile Auto Care

    Frank's Complete Mobile Auto Care

    4.6
    (217 reviews)

    Frank was great! Very thorough and fair pricing. I'll definitely be using his services for all of…read moremy future repair needs.

    Frank of course I knew you would have your side to tell. That's why I offered for those that would…read morelike to listen to my recordings and I will personally show other stuff. As for my financials you couldn't afford to cover me for most of anything. You're supposed to fix the car THEN i pay you. I was hesitant every time you asked me to pay for stuff. Here's another red flag for anyone looking to hire Frank. On my recording you came to ask for payment because you were late and having problem paying your taxes. I told you over and over I didn't want to take you to court because I am not that guy. You lie about the transmission issue. You didn't cover squat or offer the towing out of your pocket or pay for extra oil to be generous. It's because I was direct with you and. It happy and told you I would be reviewing this kind of post. This is why you flipped and started offering me these things because you knew I was going to take you to court. You offered free labor on the transmission as a way to negotiate with me to keep from going to court. I kept record as I said of you and I talking when you offered immediately to have my car towed. I have a completely well recorded and documented list of other things I will not share but in court that show you dropped the ball over and over. No I did not want to pay you money until jobs were completed . I showed pics of how bad my car was when I came to pick it up. The hat is why you had it detailed as you absolutely should. I'm done here and will update after court. I've asked you over and over the last couple weeks for a detailed receipt of charges and repairs and you've yet to give me one. What kind of business can't give an actual normal receipt of repairs. This is another red flag .

    Subaru Of Georgetown - car_dealers - Updated August 2026

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