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Don Hewlett Chevrolet Buick

3.2 (436 reviews)
Open 9:00 am - 8:00 pm

Services - Don Hewlett Chevrolet Buick

Auto maintenance

Auto repairs

Routine automotive maintenance

Don Hewlett Chevrolet Buick Photos

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Been doing business with Hewlett Chevrolet since 2000 and they did a great job at managing the progress of my latest C8 Z06/07 build.

and some more errors!

The Service Department has managed to damage my car and diminish its value each time I brought it in for service. At this point, I'm just grateful to be alive. At least they proved my original concerns correct! It's astounding how Service Advisors and the service manager conveniently disappear each time I arrive to pick up the car--nowhere to be found! The seamless act of dodging responsibility between the dealership and GM deserves a standing ovation. I've taken my car in four times for the same issues, spanning 25 days at the dealership. Not only did they puncture two of my tires (one replaced, the other merely patched), but they also managed to worsen the initial problem--a steering shudder--which led to a coolant leak into the engine spark plug tube, causing the ignition coil to short out. Following these "repairs," the AC now blows hot air, a dent mysteriously appeared on the roof, the hood and fender were returned misaligned, the radio continues to malfunction, and the rear camera either switches to a fisheye view or stays on even when driving forward. Yet, somehow, all of this is considered "within GM's standards"

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Ask the Community - Don Hewlett Chevrolet Buick

Review Highlights - Don Hewlett Chevrolet Buick

Thank you Chase Bass and Mike Stephens for all your help...

Mentioned in 27 reviews

Read more highlights

Jerry's Garage

Jerry's Garage

4.9
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I've been dealing with Charlie at Jerry's for over 20 years. The work is always quality, always on…read moretime, and always fairly priced. I know I won't get any BS charges or run around. It's no fun to have your car in the shop, but it happens. And when it does it's a relief to have a shop you can trust.

Jerry's is the best! I know this from decades of experience going there following decades of…read moregetting headaches and ripped off working with other shops. Crappy shops are a thing of the past for me, but I still hear the horror stories from those whom I've not yet rescued by pointing them to Jerry's. QUALITY. I've never had to return a car to Jerry's because they got it wrong. They understand the problem and work through the options with you before they start the repair; then the result comes out perfect every time! This is what you would expect from any shop that wants your business, but that is definitely not the case. Many other mechanics hide how confounded they are with your car's issue, or they perform a repair that fails or has to be redone soon after. I've never had that hassle with Jerry's. Never. PRICE. Jerry's prices do not raise your suspicions. And, they will help you with 'get by' repairs if that is all you need at the time. HUMANITARIANS. More than a great price for a repair you can trust, the folks at Jerry's care about you. Todd and Charlie (maybe others in the staff) are veterans with good educations and superb mechanic skills who are running a family-owned shop that intends to keep customers coming back for generations.

Mobile Auto Clinic

Mobile Auto Clinic

4.2
(123 reviews)

They've worked on my custom build lifted ram 2500 that needed expert care to maintain. Thomas, and…read morethe other mechanics and crew are the real deal. HONEST HONEST HONEST. They walk you through everything you need, give you options, and are exceedingly pleasant to work with (even when the news is bad news). I can't imagine them having an equal in Austin. I live 25 miles from them but will go all the way to north Austin just to work with the Mobile Auto Clinic mechanics and staff because of their amazing service and professionalism, workmanship, and just the overall the care and helpfulness give to you as a customer. I mean going the extra mile for you would be an understatement!! They are very well organized but do yourself a favor and book yourself an appointment. (Their schedule can fill up fast and I can see why) Five stars is the least that I could get this business !

Beware of Mobile Auto Clinic. They will drop you like a lead balloon…read more In March 2025, my check engine light came on. I searched and searched for a mobile mechanic, read through tons of reviews. Mobile Auto Clinic was highly reviewed, so I reached out to them for service. I was really excited when they could show up the day that I got ahold of them. GGreat service! Looking at the check engine code, they determined that it was something wrong with my evap system. They replaced a part in my evap system, I am not mechanic, so can't remember what part that was on their first visit, but the cost was around $140. They assured me that the problem was fixed. Well, it wasn't fixed. My check engine light came back on. I got a hold of them and they decided to replace Fuel Evaporative Canister for $488.21. They told me that all should be good to go. We'll, it wasn't. My check engine light came back on. There were a few other visits trying to determine what was going on. In those visits, one of there mechanics told me to put Vaseline on my gas cap- said that maybe it was a seal issue with my gas tank. Tried that, check engine light came back on. There were a couple of other visit fees, I even drove from SW Austin to their shop to have my truck smoked, they said that they could only do it at the shop. They didn't find any issues in the smoke test, but I do have another invoice for 555.77 for ​Replace Canister Purge Valve and Fuel Tank Pressure Sensor. Again they said that problem should be fixed. Again, check engine light came back on. Next thing they did was Replace Purge Line Going to Evap Solenoid for $499.35. Again, problem fixed. Nope check engine light came back on. They came back out a couple more times- replaced some seals or something. Totally fixed this time. Nope, nope, nope. Check engine light came back on. I texted the mechanic, Ben Barchuh, to let him know that light was back on. He said that he talked to some gmc mechanics or something, and that they said that we should just replace the rest of the evap system. I told Ben that I was nervous about that cost because I am really financially strapped right now. I asked for a quote for the rest of the system before we did the work. He said that he would get it over to me, but, in the meantime, I could just clear the check engine light myself. I have no idea how to do that! We'll, it has been weeks without hearing back from Ben even though I have sent him multiple texts. I contacted the shop to let them know that Ben hadn't gotten back with me. They said that they would have him touch base with me. Still nothing weeks later. I have now been trying to get ahold of the shop, and they have stopped responding to me. Not good business. It is now the end of May 2026 and my check engine light is still on. More than a year working with them and still not fixed. I have been patient, nice, easy to work with, understanding. I've tipped the mechanics a few times on top of labor and parts costs. I'm not sure what I did to them to have them completely ghost me. Apparently, when they can't fix something and you tell them that you are broke, you are a worthless customer to them. Really makes me feel like garbage. So it seems I'm not a good enough customer for them. I really was trusting them to fix the issue- I thought that they were experts. I guess not. When they can't fix something, they completely disappear. It's unfortunate because I really liked everyone that I worked with there. I had no problem giving them the chance to fix my vehicle because they seemed so honest and kind. Stupid me. Like I said at the beginning of this review, I chose Mobile Auto Clinic because they had great reviews. It seems like many have had great experiences with them. I thought that I was having a great experience with them until they ghosted me. Very disappointing. I know that I am just one person, but maybe folks will read this to help them decide whether or not to do business with Mobile Auto Clinic. At the end, it's your decision, but this has been my experience with them. I was hoping to be a long-term customer with them, but that has been blown up. If anyone wants to talk more about my experience, feel free to reach out via email at brucemnelson1@gmail.com Bruce Nelson​​

Don Hewlett Chevrolet Buick - car_dealers - Updated June 2026

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