I may not be the typical consumer of car audio equipment. In fact, I'd say I'm a complete novice…read moreand have only dreamt about adding sounds to one of my vehicles. However, after speaking with Matt at Xplosive, I left better informed and confident that I was going to enjoy my experience with his company. From my initial consultation, Matt treated me as an equal, though he knew everything and I knew nothing. He waled me through what would give me the best "bang for my buck". I am no spendthrift, so walking me through an expense I deem a splurge was no easy task for the poor guy. Never did I feel bad about a question. And he used every means of communication, from in person, to email, to eventual phone. All the while, he guided me through the process. And with a time crunch, he even obliged me an early install. My car was dropped off at 9am and completed by 3pm (do NOT hold him to that kind of speedy delivery!). Matt fit the subwoofer and amp addition within my budget and completely the work with aplomb. I HIGLY recommend the novice AND the knowledgeable. Matt will take care of you. Thank you, Matt and Xplosive!

I like the remote starters they carry. They are especially strong with service after the sale…read more Great experience. Highly recommend them. Mark Luebke

Wait, isn't this a Bergstrom?? Anywho, Worst experience ever this past November 2024. So I was told…read moreI had to take my 2018 Acura TLX here for all maintenance. . So I started to go here for everything starting June 2021. I should have known, but each time there was something they F'd up! It was until this past Nov 2024, I scheduled appt for recalls to be addressed. Two times they cancelled because they apparently have 1 guy do work on my car. Because the mechanic was sick one one and on vacation the other time. So fast forward they finally could get me in to do 3 recalls. Mind you a good year had passed since Acura told me about the recalls. They refused to work on the recalls. So 11/08/24 at 11am I drop my car off for the 3 recalls, auto engine shut off malfunctioning, differential fluid change, oil change, and inspection with brakes, and get a quote on the passenger side door damage. Once I get in there the guy is wanting me to sign this paperwork for a loaner. Which ok, I get it there a lot to be done. He tells me talk to you in a few days. I said ok sounds good. I don't hear a thing for 2 WEEKS!! I finally call, and they say whoever I need to talk to is busy that they'll call me back. A hour later I get a TEXT not a call saying the holdup is this and that. It might be next Weds. At this point I say ok. Ok, so Nov. 27th I go pick my car up. I have to pay $390 for the stuff they did and they tell me they put the wrong differential fluid in. Omg. So they knock off $100. I'm on my way home and I can hear a humming sound in back and a clank in front. Next day I call because it was 7pm and they closed. But I call and leave a message and never get a call back. Come to find out my stabilizer bar is broken. And when a different mechanic goes to fix it he sees the nuts and bolts on my calipers are missing!!!!!! They removed them for whatever reason and never put them back together. My mechanic says I'm lucky because if the calipers would come apart at 75mph on the hwy I may of been in big trouble. I call and text the number they text me at and still to this day not a reply!! Oh and they keep my garage door opener!!! I'm never going here again and I hope you don't either. I included pics of it all.

Get everything your sales person says in writing, they will say anything you want to hear to force…read morea sale and beg you for a ten on the survey that comes out afterwards but not hold up their end of the bargain. Bergstrom should be embarrassed by how terrible their current BMW staff is operating. I had to get BMW involved to correct the situation. Save yourself and take the short drive to Milwaukee if you want a new BMW.

Number one shop in the valley to repair any vehicle whether it's your daily driver or collector…read moremuscle car. They helped me greatly in finding the best option to repair my vehicle at a great price!

Amazing service! Great quality! Great pricing! Owned and ran by an amazing family! Would highly…read morerecommend to anyone looking for great service work!

The BEST engine re-builder that exists in Wisconsin. Excellent service at very reasonable prices…read more If you have a race engine or other high performance engine that needs service; then go to see Jim Lloyd. He is open by appointment, and can really help you. This is a very honest and trust worthy business.

Went in to get my car's A/C fixed and told them that the modes from leg, face and windshield also…read moredidn't work, implying that we need that fixed that's why I told them about it. In the end they only fixed the A/C and not the modes coming up to around 300 dollars and having my car for 4 days

Most reliable mechanic in the Fox Valley. He is so kind and helpful with any problem you may have…read more Just give him a call, and he can schedule you in as soon as possible. Every time he has been so understanding while also helping me understand all of the repairs he needs to do. Always very trustworthy and genuine. Really knows his stuff!

I was looking for some items for my son's car. I left a message and Randy promptly returned my…read morecall. He took my information and searched for what I needed. Though he didn't have what I was looking for, Randy was very pleasant to deal with.

I've wasted this guys time a lot and ya he's kinda rude but he knows what's he's talking about. hes…read morevery blunt and is very entertaining to talk lol but he needs to sell me a 350 engine and transmission from a 1998 Chevy 2500 vortec

Over last 10 yrs, have purchase & sold back a total of 4 vehicles with Don, Nick & Max. It doesn't…read morematter who sells you a vehicle, you get the same quality, attention and honest discussion. I've always felt like I got a good deal on a very good, low-mileage vehicle that will last. Kudos to the service/detail crew as the used vehicles look brand new when I received it. The one time I did have an issue with the oldest vehicle I purchased, Jacobsen stood behind it and I had no issue getting it fixed under extended insurance I took out on it. These are the reasons I had continued to purchase from Jacobsen, and will continue to in the future. Thank you Max, Nick & Don, excellent job in all facets of the vehicle purchasing process, much appreciated!

I've bought my last two vehicles from Jacobson Auto and, due to their incredible customer service,,…read moreI'll continue to buy from them. Don was exceptionally friendly, knowledgeable, and patient with me. He even stayed 20 minutes after closing to walk me through vehicle features and prep documents I could bring with me when I go to the bank. He ended up giving me a great price for my trade in too. I'm a lifelong customer.

This company is fantastic. I believe they are a family owned station. Everyone is extremely…read moreprofessional and courteous. They're automotive service department is impressive as well. I have an older SUV, and because of that it can be difficult to pinpoint the problem, or to work on. Whenever something happens to my vehicle, I give Rick a call, and he gets it in right away, gives me a straight up honest assessment, and gets the work done on time, communicating with me the entire time. He is honest and fair. I've had bad experiences in the past elsewhere, so it means a lot to feel good knowing my vehicle is in good hands and I won't get taken advantage of, especially when every dollar counts. I highly reccommend them to anyone who needs anything from an oil change, vehicle repair, to a gallon of milk or a tank of gas. You'll always find a welcoming, clean store that has everything you need, and a friendly smile when you walk in.